I want to be clear: the massage therapists here are very skilled and the massages themselves are…read moreexcellent. However, the man who appears to be the owner or manager (a tall gentleman with glasses who is always at the front desk and answers the phone) has treated me disrespectfully on multiple visits. This is now my third negative interaction with him -- he has been consistently rude and dismissive, and during my most recent visit he spoke to me in an inappropriate and embarrassing way in front of other customers. Customer-facing staff -- especially someone in a leadership role -- should not behave this way. I'm sharing this because it needs to be addressed. No customer should feel disrespected when coming in for a service. The therapists are excellent, but the front desk experience needs serious improvement.

Wonderful place! High quality, very simple and efficient in-and-out service :). I am also pleased…read morewith their booking process. Though I live in W. Ashley, it is worth the drive! Always happy when plans coincide for relaxation at Orchid Massage!!

I am beyond disappointed with the service my mom received at this location. I purchased the…read moreSweetgrass Deluxe Spa Package for her for Mother's Day, paying the full amount online in advance. Despite receiving a confirmation of the reservation, the staff treated her terribly, claiming that there was no reservation for her. To make matters worse, she overheard the staff making disrespectful and hurtful comments, saying she "does not belong in a place like this" and insinuating that she couldn't afford the services - that were already paid for!! This is absolutely unacceptable and unprofessional behavior. Not only did they fail to honor the reservation, but they also made my mom feel unwelcome and disrespected. I expect a business that claims to offer a luxury experience to treat all customers with dignity and professionalism. I will not be returning, and I strongly advise others to be cautious before considering this establishment. I felt sooo bad for my mom. What a way to spend Mother's Day. I travel all over for work and picked this spa (if you can even call it that) as it looked like the best experience for my mom. This experience took place around Mother's Day 2022. It is a late post, but needed to warn others of the awful service.

When they get back in touch with me, and I can actually get a massage....I'll let you know. Been…read moretrying to get scheduled for the last three days, but can't get a live person on the phone.

Pretty decent chiropractor and wellness treatment center. It's a bit odd with the open spaces and…read morehearing each persons treatment but I guess it works for them. The place is constantly busy so the doctors are clearly doing something right. I've been here twice now, it's not the personal one on one care I had hoped for but they take insurance so it saves money upfront. I don't like the longer wait times to see the doctor but maybe that will change depending on the times booked. Overall good quality check them out if you need an adjustment or other modalities.

I am being treated for an injury. The team is wonderful - Dr Friar and Dr Chard both have extensive…read moreexperience and knowledge. I highly recommend!

Both therapist are amazing. Ask for Amanda or Tammie. Good sports therapy massage. Healing and…read morerelaxing

Amanda is awesome! She can find every knot and sore area, release and relieve pressure and pain…read more Taking her time and giving the best massage possible. She has very relaxed and calming room which makes you feel at home. Zen! I always make sure I have her booked on my calendar every month!!

What's great is that they are a local, Asian massage place with well trained masseuses…read more The pricing is reasonable. The massage is to the intensity you desire- for me it is mid level which they maintain well. They do a thorough job and I feel fantastic afterwards. The ladies are very nice. Not all speak English but they use Google translate. Make sure you call ahead for an appointment

Caution! This place is NORMAL Let me preface by saying I…read morecould have enjoyed it more if I got my cup of coffee! Jk...I was sun burnt from yesterday n so it was hard to relax. Anyway! Great massage. Professionally done. Full draping. For walking 2.4 miles..my muscles were sore and she un sored them. Yup. That just happened. Payment wise: I paid after my massage and she didn't ask for a tip. That's how you know its a normal place. She a little trouble using my credit card, but that can be looked over.

Rick is so amazing I almost don't want to tell anyone his name ;)! He is consistent with his…read moremassage, technique and finds the hidden knots. I've had many massages there and do love the therapists. But, WOW! Rick is a wonderful addition.

I attempted to buy a $500.00 gift card for my husband. He never received a card and I was charged…read morefor 2 therapy sessions. I was reimbursed for one session. Office refused phone calls. I have been ill and unable to resolve issue over phone. This happened December'23. I gave up.

I've been seeing Connor at The NOW for a few months now, and I truly can't say enough good things…read more I'm a high-anxiety personality and it's very hard for me to relax or get out of my head. I also have a background in massage therapy and work as a PT, so I'm extremely particular about who puts their hands on me. Connor is the first massage therapist I've seen in years who can consistently get me completely relaxed -- I've even fallen asleep during sessions, which never happens for me! I always leave feeling lighter, calmer, and physically amazing. If you're looking for someone skilled, intuitive, and genuinely gifted, I highly recommend him.

I was charged $130 for a missed appointment that resulted from a genuine emergency during which I…read morehad no access to a phone. When I called a few hours later to explain the circumstances, the response was dismissive. The justification offered -- that the charge was necessary to compensate the massage therapist for their time -- doesn't hold up mathematically: NOW Massage's Mt. Pleasant employees earn an average of $41-$45 per hour depending on experience, while the owners reportedly grossed between $130,000 and $200,000 last year. Am I compensating an employee or pool boy? lol In good faith, I proposed a reasonable compromise: a refund of half the charge. Instead, I was offered 50% off a future service, which sidesteps the actual issue -- that I should not have been charged the full $130 in the first place. Had the situation been handled with any consideration for the circumstances, a $65 charge would have more than covered the therapist's hourly rate and reflected basic fairness. This kind of experience is exactly why longtime residents of Mount Pleasant feel increasingly alienated by businesses that prioritize rigid policy over community and basic human decency -- treating loyal neighbors like transactions rather than people.

Bill's team do a nice job. Great massage therapy at a reasonable price. Patrick's lymphatic massage…read morehas a deep tissue element. Elisha's Swedish massage is very good. Brown is also very good.

Great place for a therapeutical and relaxing massage. Alicia is amazing. I was having trouble…read morelifting my arm and rotating my shoulder after a long drive from Chicago. She took the time to address the specific issues and I have a much better range of motion.