Yikes what an experience, where do I start. I needed to acquire an ultra sound and was referred by…read moremy doctor to this place. I called, set an appointment, and arrived on time. Just like the other reviews I had to wait over an hour to be seen. Side note three other patients arrived after me and all got seen. I sought to understand by asking the front desk what's going on in a very polite way saying "hi do we have an estimate on my turn I've seen other people get helped before me and wanted to get an estimate" the front lady with colored eyes responded passive aggressively " well we do more than ultrasounds" I then proceeded to be more direct and ask" why have others been helped before me even although I arrive before them. I wanna make sure I wasn't missed " she responded " it's fine take a seat". She could improve on her responses, specially I came from a positive and polite way. India was the best part of the experience she was my technician that preformed the ultra sound. I can only give this place 3 stars due to her. She saved this place from getting 1. I hope you get lucky enough to have her. I hope my review can helped you.

Very friendly staff. Got in and out quickly. Tech was friendly and knew exactly what she was doing!read more

It started with the staff sitting and ignoring me when I walked in. They had us sign in at desk in…read morethe middle of the room and sit and wait. Then I was called into a cubby in the corner that had a temporary desk shoved against a window. I've come to Solis for years. I usually go to the one at the hospital. I've been here before without a problem. However, I will never come to this one again. having three staff up front with only one serving patients and the others not making eye contact is just rude. put them in back if they are not working with up front patients.

I had a bad experience last year and should have not return…read more.. After multiple calls from Solis I booked my appt online this past Wednesday, I showed up for my appt yesterday on-time. Front desk lady (very nice) was processing my registration and said there is an issue, she proceeded to go to the back and the Tech came over to discuss. I was told I was not released yet for annual's even though they were the ones calling me to make the appt. Of course I'm upset, because I received non-stop calls to make the appt, I even got a call the day before to reconfirm my appt just to drive all the way there to be told they can't see me because the Ultrasound tech needs to be there. I told the very rude Tech that I don't understand why they kept calling me to make the appt, which she decided to reply with "you knew you had to be back here in March and you didn't, do you have a name of the person who was calling you?" Which I don't but I can show all the calls received from Solis. Then she decided it was a good idea to start discussing out loud my medical records & last year diagnosis, which are confidential and a clear violation of HIPPA laws in the lobby and in front of another patient. This made me feel extremely uncomfortable and distraught. How you dare to discuss medical confidential information in front of others??? Who gives this Tech the right to do so? Not even once she acknowledge it was their mistake but she decided to release medical information in front of others?? I stand up and said I was leaving and that I need copy of my medical records so I can go somewhere else!! What a freaking joke! You guys are playing with people's life and think it is okay to share out in public their medical records?

Friendly people, good experience. Recommend this imaging service for anyone in the Fort Worth area.read more

I came in recently for x-rays as a walk-in first thing in the morning. The front desk receptionist…read morewas friendly. I handed over my documents (imaging order, pic ID, medical insurance card). When asked about cost, she told me she would let me know. I was then called back shortly which at the time I was grateful since I was trying to get to work asap. The x-ray tech that brought me back was also friendly and professional. She was easy to talk to and guided me through the exam in a way that was comfortable with my current condition. The whole process was seamless and quick. Maybe a little too quick. I checked out and asked the same receptionist what I owed thinking she verified my benefits by then. She said she didn't see that I owed anything. That's never the case, but I went on my way to get to work. I get a text a little over a week later stating my statement was ready. I just wished they were more efficient with checking benefits before performing procedures. I knew I was likely to pay, but others may feel blindsided if they weren't familiar with their insurance coverage. Despite that, the fees were standard and the whole experience was satisfactory.

I see Courtney! She is the absolute best, truly cares about the health of her patients. Better care…read morethan any doctor I have had, I had been hesitant to turn my care completely over to them. I was way WRONG, I should have been with them/her since my hesitance. I urge anyone considering going, do it, you won't regret!!!

I was in rough shape visiting the area for work, called and got a same day appointment for an…read moreimmune support iv which helped dramatically! Everyone was very friendly and professional! The place was spotless and very comfortable! Highly recommend

Absolutely five stars for Michelle Baggle at the Alliance location! She is incredibly personable…read moreand makes a genuine effort to connect with each patient who walks through the door. Michelle greets everyone with a positive attitude and a welcoming smile, making the check-in process super easy. It is clear that she genuinely enjoys her job, the clinic environment, and the patients. Thank you, Michelle, for your outstanding care and bright energy!

I felt like my visit was thorough, office team were friendly. Treatment plan is helping.read more

What can I say 5 weeks post op? I can't say enough good things about Dr Haile and staff!…read moreThis has been the easiest surgery I've ever had. Absolutely no pain from my total hip replacement! I've been up and walking right after my surgery and no issues since. At one month it honestly felt 100% healed I marvel at how that's possible. I attribute it to the professional care I received!

The physicians I've seen are good here but I've been waiting following surgery for an authorization…read moreto get sent to my insurance company (TRICARE Prime) so I can start physical therapy (should have been submitted with the referral). Per my insurance company, it is on the same tab in Availity - Providers- TriWest; when you submit the referrals (as the provider). Only a referral was made and PT requires both. So now it still needs to be submitted but now they are saying my PCP needs to. This was the same way in east region (now west for Texas) so I don't know why this is like a new thing to them with authorizations. They worked me into rehab in the meantime which is nice; when I called they wouldn't do that without charging me per visit out of pocket. Overall good but that part was pretty disorganized to say the least. https://tricare.mil/referrals

Jennifer and Elizabeth are super friendly at the front desk! They will put you at ease if you are…read morenervous.

Unprofessional. I had an appointment for today had verification of the appointment, but when I…read morearrived, they did not have me down. Apparently, Juan dropped the ball and did not get it on the books for the right day. They need to do better. I won't be back. Schedule your appointment somewhere else.

my point of view! it must be the hardest for a woman doctor of radiology, in a private practice,…read more not affiliated with any corporations, or the "good old boys club". when i walked in for my set appointment, with a totally fragmented case, unreleased films, reports from my horrid experience at baylor scott, white corporate roller coaster, it was very hard for her to work on that puzzle, time consuming also. thankyou jesus dr. khan took the time. i paid a small consult fee . she consulted with my husband and me for an hour. it was worth every penny. who gets to speak with your doctor like that? worth every penny for consult. she also performed the test procedure personally. who does that being a doctor of radiology?? i would advice any woman to begin your journey with dr khan. you will get top tier care and expertise. i would wish no woman go through what i have been through, just because i didn't know, baylor scott white. go to the best in the very beginning of your health evaluation, dr khan. carol ann hicks. august 18 2026

I had a very disappointing and upsetting experience during my mammogram appointment…read more When I scheduled the appointment, I was told that they would need my previous mammogram images. At the same time, I was also told that if I brought my previous mammogram reports instead of the images, that should be enough for the appointment. Based on that information, I brought all of my reports with me. Unfortunately, no one asked for my previous reports or images during check-in. Only after I was already in the imaging room, just before the exam, Dr. Sarah Khan came in and asked if this was my first mammogram, even though I had clearly scheduled a diagnostic mammogram and had provided all the relevant details in the check-in forms. She seemed frustrated that my previous images were not available, and instead of addressing the communication issue with the front office, that frustration was directed toward me. She then asked why I had changed radiologists. I explained that I had previously gone to another imaging center, but traveling there had become difficult and this facility was much closer to my workplace. Even after I explained that, she again asked whether I had chosen this facility because it was cheaper in rude way. She then told me that seeing me was "a waste of her time." Hearing that from a physician while I was already anxious about a diagnostic mammogram was extremely hurtful and unprofessional. She also asked me questions about my previous mammogram report. Every time I tried to explain my medical history or answer her questions, she interrupted me before I could finish. She then said that my "story" did not match the report. I honestly didn't understand why my own medical history was being questioned, and I was made to feel as if I was lying. Dr. Khan then said I would need both a screening mammogram followed by a diagnostic mammogram (after few days). This was never explained clearly to me, and I was taken back into the imaging room before I fully understood why two mammograms were being recommended. When I expressed that I was uncomfortable having two mammograms without a clear explanation, she told me that she could not continue with the imaging. As a result, I left the appointment without getting the mammogram. To make matters worse, the front desk staff also implied that the situation was somehow my fault, even though no one had verified my previous reports or informed me of any issue during check-in. If previous images are required before a diagnostic mammogram can be performed, that should be confirmed before the patient is taken into the imaging room. Patients should not be made to feel blamed, dismissed, or disrespected because of internal communication issues.