Straight forward shopping experience. I researched the watch online, so I already knew what I…read morewanted when I walked in. The salesman was very attentive and did not try to upsell. He explained the features of the watch and adjusted it to my size. I recommend this watch store, and will buy again from them.

Joe was courteous, knowledgeable, and extremely efficient with how fast he was able to help change…read morea watch battery. My family and I, have all come here for our watch needs for well over a decade. Fashion time is family owned, and their service reflects that in the best way. Every person myself, or my family has interacted with through this business, has been personable and well informed about their inventory. If you ever need a watch, or servicing for your collection this is the place to go. They've got multiple locations as well.

DO NOT COME HERE THE OWNER IS OVERCHARGING FOR REPAIRS…read more I saw the good reviews on here, so I came here today and brought my late grandmothers old watches to be repaired. One watch wasn't working at all and the second one just needed to be cleaned on the inside to get it to start working. Mr Kim quoted me 495.00 to repair the broken piece in my grandmothers watch, and quoted me 150 dollars to clean the inside of the other watch. He said the broken watch is very old and they don't make the parts anymore. Indeed it is from about 1935 but I was not expecting that price. I was shocked at the price he quoted me. I called my normal jeweler, Naranjo jewelers off of Hoadly road and they have a watchmaker that repairs their watches who comes in a few days a week. Today was one of the days he comes in. I left the broken watch with them and they called within 4 hours and quoted me 180.00 to repair the broken piece. That is quite a difference. The only thing that needed to be replaced was this circle piece that snapped on the inside of the watch. I asked Naranjo why the price is so different and they said I honestly cannot tell you because it's a very easy fix. If you need a watch repair please skip over this place and call NARANJO JEWELERS. They are another small jewelry/repair place and they are the most honest and sweetest people ever. Do not trust K Watch. Very disappointed.

Went out of business early twenty twenty five, closed up at 435 onedale boulevard. But mr.Kim was…read morevery nice and did great work

Hussein was very helpful by putting on a new watch band on my watch and was very courteous.read more

Great kiosk in the middle of Potomac Mills. The owner is polite, well-versed in knowledge of…read morewatches, and very friendly. I dropped my watch off for a new strap and battery, and he cleaned it up and ensured that the seals were in good condition as part of the service. I can't recommend them highly enough.

This is a compliment for Kim at the Potomac Mills location…read more My Movado watch that I purchased a few years back from this location had kinks in the links that I could not get out. I took it to the store to see if they could do anything to fix it. Kim and the staff worked on fixing my watch but it was not entirely working. They all worked really hard on it and the staff was friendly while I waited and showed me watches while I waited. When they determined that it was not entirely fixable, Kim shared some options with me and showed genuine concern for my dilemma with the watch, which is my favorite watch! I purchased two matching watches for my significant other and I as a gift a few years ago. Kim offered to swap out my watch for the same watch and that was an option I was not expecting. This was a great option for me because the other watch I had purchased was not having the same issue I was experiencing, so I went with it. I'm not sure if Kim is the manager of the store or not, but either way, Kim provided excellent customer service and represented the brand and team very well. Thank you Kim and the staff at Potomac Mills! Sincerely, A happy customer

I was so disappointed by the unprofessionalism. Went in for an interview as agreed with the…read moremanager, only to be told when I arrived that the manger took the day off . The associate went to go ask another manager I'm assuming in the back and the manager that was there didn't even bother coming out . They just sent the associate out to tell me that if I "wanted" I could try again tomorrow. I had just drove half an hour to get there, why would I make an attempt to catch the manager by chance if I couldn't even catch her on the agreed upon day of interview. Also no one knew I was coming for the interview which just showed the lack of communication amongst the team. Emergencies happen but a simple call or text can retain potential talent .

Custom custom custom! I was referred to Jewelry By Design and the owner Jenny Caro by a friend of…read moremine almost five years ago before my wedding. I needed a wedding band and new that I wanted a custom job. I knew exactly what I wanted in my head but Jenny helped me bring it to life. She also introduced me to world of estate diamonds...let me see a "used" diamond at a fraction of the price. Who knew!! I will never buy diamonds full price again! (Not that I buy diamonds on a regular basis!) The band came out beautifully! They offered free engraving which I took advantage of. One of the reasons it is only four stars vs. five is the engraving is crooked. It makes my ring unique sure enough but is a little hard to read at the end. The second reason it only received four stars is about two weeks after I got married a stone fell out of the setting. Luckily I found it and Jenny was great about re-setting it and checking all the prongs. Four years later I have had no issues. I still periodically take it in for cleanings and everyone is always friendly and eager to help. P.S. If you follow them on Facebook they do a twelve days of Christmas giveaway each holiday time. Two years ago I won a necklace worth almost $1,000!

Yikes! went there to have a ring increased by 2 sizes, and was quoted a price of over $400! Took it…read moreto another jeweler I've worked with in the past, he did it perfectly for $90!!!

I visited the first time a couple months ago. 3 watches were taken back to usable in 20 minutes. I…read morereturned with 5 more watches, and all were restored inside of 40 minutes. I am now a permanent customer.

Greg is absolutely an expert at his craftsmanship. He helped me with the design and gave me his…read morehonest opinion. Not only did he go above and beyond but he was also able to do it within the timeframe I had. His customer service is out of this world! 1000000/10

Amazing friendly and knowledgeable staff. Prices are extremely fair, a pleasure to do business…read morewith. Will go back again, in fact, already have. Thank you.

I have been taking my watches here for battery replacement and to be repaired for many years now…read more The owner, Haji, is incredibly kind, sweet, and very good at his craft. Going into his shop is like going back in back in time. There are not many true honest, mom and pop businesses left out there and I hope people come and support him. He can fix any watch and he's very fast and the prices are the best anywhere.

Highly recommended shop! We stopped in to replace the…read morebattery in my dad's Bulova - the gentleman inside was courteous and very knowledgeable. He also informed us that my dads jeweler had incorrectly replaced the previous battery, and therefor broken the watch stem and crown. We left the watch to be fixed (my Dad was visiting from SC), and received a call that SAME evening, informing us it was ready! Pricing was fantastic, but even better, the gentleman sourced the parts, and repaired the watch within 6 hrs! We couldn't be more pleased!

I needed a battery for my watch. While walking around Stonebridge Town Center, I noticed Chrysella…read moreJewlers and to my surprise, they were happy to assist. I had visited one other place prior to this stop and was told that the watch would have had to be purchased from their establishment to provide any services. Fret not, Eric and Mical took great care of my watch and the location's interior is elegant and beautiful. I will return to order custom earrings.

I am shocked at the good reviews. My husband loves to buy me jewelry. I was at the Woodbridge…read morelocation (not from this area just happened to be close by) and showing us anything I might want wasn't on this sales girls list of jobs to do. She didn't offered to show me anything, or point something out. Nothing. Never seen anyone less interested in selling. She explained that smaller jewelry is in 'style' right now so she assumed I wouldn't see anything I might like? I've never had poor service in a jewelry store before. Maybe it was that location. Noted!

I wanted to give a shout-out to Paul Mazhar for his help in finding a special gift for my wife to…read morecommemorate the birth of our first child. Paul showed me Lenkersdorfer's wide selection of women's watches and helped me settle on a Cartier Panthère. My wife absolutely loves the watch. Paul was also there to help size it once I gave it to her, providing a great experience from start to finish. We have made purchases from Lenkersdorfer's in the past and look forward to continuing to mark life's milestones with them--and, hopefully, many more special purchases in the future. Thank you, Paul, for making such a meaningful purchase an easy and memorable experience! Dan C.

Great selection of watches! Even though I did not purchase, there was no issue with going around…read moreand trying on different pieces. The Tudor space is also a great fit and the reps who work in it are also very nice!