Great work. [[HIGHLIGHT]]The gentleman that was there was friendly and was able to get my necklace fixed.[[ENDHIGHLIGHT]] Every time I'm in the mall he seems to be the only person working there. If that's the case I hope he's the owner, if not the owner needs to give him a raise!! read more

Brought a Michael Kors watch in with old battery. Technician had it replaced in 20 minutes. $10 USD even. Walked in, no appointment. This place is unique. Operated by nerdy tech dude who works on jewelry all day for years. Loads of experience. Kind of like your trusted neighborhood mechanic. Quality service and super affordable. Highly recommend trying here first before going to a "professional jeweler" who will gouge you for minor services and still muck it up (like going to the car dealership for repairs). read more

While in New Orleans on a business trip, I stopped by a "fine jewelry store" which happened to be the same one I purchased my Tudor Black Bay 54 w/ bracelet the time before. I so-called thought I established a "relationship" with the store. Anyways, while there, I ordered the OEM-style rubber strap from the Tudor rep. He looked in the system and told me I that all I needed was the rubber strap and buckle and that I could reuse my end links. Mind you, this was not cheap!! A month or so later (Sept 20, 2024), the items arrived at my address. That Sunday, I took it to a "fine jewelry store" in Tysons Corner, so they could install it for free (Authorized dealer). When I went there, there were several back-and-forths: 1) The person that was installing the strap thought I needed "new" end links. I had to tell them that you re-use the existing. Sheesh!? 2) Then they came back out and told me that the existing spring bar was too big for the rubber strap. They "attempted" to install smaller ones, but the ones that they used were too small, which caused the "end links" to spin. Really?!? A "fine jewelry store" doesn't have the proper size spring bar? I got nothing installed, just the rubber strap/buckle assembled... Drove 40 min for practically nothing! I called the "fine jewelry store" in New Orleans back that Monday, talked to my rep, explained that I didn't get any spring bars with my order, the ones that I had on my bracelet were too big, and refreshed the rep memory that I was told that I "only" needed XYZ. I was told that they would contact me Wed. Yawwwwnnnnn! I didn't feel like waiting for all this foolishness to get squared away. I came on Yelp and saw that this place in the mall had good reviews. At first, I was honestly hesitant to take my new watch that cost (to me) a pretty penny. I snapped out of it, and figured that if the "fine jewelry store" in New Orleans couldn't order all the proper items for me; the "fine jewelry store" in Tyson's Corner didn't know how to install nor had the proper spring bars, hey why not give this place a shot? I am glad that I did! I came on 24 Sept 2024 and the person who helped me was very friendly and polite; knowledgeable; answered all of my questions; told me it would be ready in 20 min or so (went and grabbed lunch); and the price was super affordable! If anyone requires a watch repair, I would highly recommend this place. read more

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I came in with three chains that were broken and needed repair. I was told there may be a mark on two once repaired since they're rope chains and exactly what he would do to the third. Quoted a fair price and told to come back in an hour. I came back in a little less than an hour and they were repaired, i saw no marks on 2/3 chains, and they were cleaned and ready to go. Paid and left. Very easy, cheap, and quick and comes with a 30 day warranty. I got exactly what I needed with no frills. I'll come back for repairs in the future! read more

I came in and asked how much I can sell my gold. I have 5.6g, and he said it's worth$120 because it's not that heavy. He said, Idk why he is still using the scale if he just makes the price of his own. [[HIGHLIGHT]]He sounds dumb trying to trip me off[[ENDHIGHLIGHT]] read more

I arrived without an appointment to inquire about a watch battery change. He offered to complete it within 25 minutes. I returned at a little past 20 minutes and he was just closing up the watch. He even completed a quick check to make sure time and date were accurate. Pricing was acceptable for an impromptu watch battery change. read more

I came in randomly and [[HIGHLIGHT]]the worker was extremely nice and patient[[ENDHIGHLIGHT]] and [[HIGHLIGHT]]I left a happy customer[[ENDHIGHLIGHT]]. Thank you read more

I brought a tennis bracelet in for repair after I bent the clasp by catching it on a jacket. They spent about 10 minutes adjusting it until it closed securely again. They very clearly explained to me where it bent and how they fixed it. I will definitely be back in the future if I have any other jewelry repair needs. read more

I had a bunch of watches that either needed new batteries or their covers snapped back into place. I wasn't able to close the watch backs and open some of the other ones. They took care of it for me in just 30 min with no appointment at a fair price. I'll be back in case I need any further assistance. read more

Thank you for a quick service and cleaning jewelry for our wedding day. Everything hung looked great!

Highly recommend this business for watch repair needs. Expertise is exceptional, finished about 10 watch batteries and band adjustments I'd been putting off for years in under an hour and very reasonably priced with deals for multiple items. Will definitely be returning here anytime I need something done with a watch in the future. read more

I have been here two or three times and after my visit recently I wanted to make sure I gave them a rating. They are always so prompt and keep to the promised time of the repair. The shop is conveniently located next to the Target entrance in the Springfield Town Center on the lower level in the mall. read more

One Hour Jewelry Repair - Jewelry Repair Near Me - Springfield, Virginia

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Always excellent customer service and repairs done in a timely manner. They have been my go to since Treasure Trove in DC closed.

Best price around! I only paid $18 for battery change for my Movado watch. I've called around everywhere from Annandale to Manassas they all quoted me $40-$60! These guys are professionals real deal! read more

One Hour Jewelry Repair - Battery change for Movado best price in NOVA - Jewelry Repair Near Me - Springfield, Virginia

Turn around time was fast. They were able to fix a dial on my watch with an exact match. Prices were very reasonable.

Performed repair expertly and in the agreed timeframe. Service was excellent and staff very professional and knowledgeable.

You can always count on three things at One Hour Jewelry Repair: Great craftsmanship, quick service, and an honest answer to your questions. This is the only repair shop I ever use. read more

Came to have a Michael Kohrs watch repaired. A pin came out of one link. Easy fix, quoted me $10 and it'd be ready in 15 min. I can back in 15min and it was done. Then she only charged me $8 for the repair!!! Check in on yelp and get 10% off any repair. I didn't use the coupon because I checked in afterwards. After I paid I checked in and saw the deal. I still got a discount. But I'll be sure to check in early next time! read more

One Hour Jewelry Repair - Next to Target inside the mall. - Jewelry Repair Near Me - Springfield, Virginia

I love supporting small businesses and hope everyone does too! I have gotten a ring sized here and my wedding band and engagement ring soldered. Not only is Chris such a delight to talk to but he's so fast. I think each time i was told it would take an hour, it always seemed to be done prior to an hour. This last time when getting my wedding band and engagement ring soldered together, i was afraid it was going to ruin the engraving in the inside of my wedding band. He assured me to solder it in two other areas rather than the traditional part. Not only is it perfectly done but my engraved message is still there! Support your local small businesses. They cost less than the big chain stores and it supports our community. I recommend everyone to come here to get their jewelry repaired or fixed. read more

One Hour Jewelry Repair - Jewelry Repair Near Me - Springfield, Virginia

Delighted with the service, and courtesy, that I received at this shop. Working in our garden, I severely bruised my palm, resulting in significant swelling. I watched my hand and then my fingers swelling, with my ring finger under "significant' stress. They cut off my wedding ring of 54 years carefully (for my finger), and after several weeks repaired, polished, and expanded my ring for an extremely reasonable price. I brought the ring back at noon, only to have it available repaired by 5PM. Bottom line, I am married once again, and extremely pleased by both the quality of service, and the courtesy of the people helping me. read more

Came in with three watches for new batteries and one band replacement. The entire job was done in under 45mins. Great service, will continue to use this spot for jewelry and watches. read more

I want to give this place negative stars! My watched stopped working so I came to this store to get my battery changed. This was my first time ever getting anything done to my watch. The watch brand is Burberry and it was gifted to me. I had to roam around the mall a bit to wait for my watch and when I came back the worker told me because I used my watch so harshly the battery was slipping out and that they temporarily fixed it with a piece if paper inside the watch. So I believed them. However, a few months forward. I take my watch to a professional watchmaker in South Korea. He is apparently a national treasure for handling watches. When he opened the watch, there was glue and broken pieces in it. He said whoever fixed my watch forcefully tried to take the battery out, breaking the holder and then they used the wrong size screw to unscrew the pieces. I had to pay about $200 to get my watch fixed AND cleaned. The only place that opened my watch is this place. I cannot believe I had to pay for my watch to be broken here. Also being blamed for breaking the insides when they are the ones who messed it up. I can't believe they used glue and sticker tape to "fix" my watch. Please if you want your watch to be properly fixed don't go here! I learnt my lesson. I thought because it was in a mall it would be okay but I am so disappointed and angry this had to happen. read more

One Hour Jewelry Repair - This is the South Korean watchmaker who took the watch apart to show me what One Hour JR did to my watch. - Jewelry Repair Near Me - Springfield, Virginia

Ok, so I normally don't write reviews for anyone, but this dude needs an award for best customer service ever! I'm the type of person who lacks patience and is always in a bad mood, but he somehow made me smile the whole time I was there. I walked in to get a band adjustment and a watch battery replaced. FYI, I was only charged 20$ for both and it only took him less than five minutes to do! I honestly thought I'd have to wait an hour but I didn't. Jeremy was super nice and sweet and fun to talk to. I wish I brought in a bunch of stuff just to talk to him more. He made my day and if there was a way to give this business a billion stars, I would! I definitely will be recommending this place to everyone and will definitely be coming back! Thank you for your service jeremy and I can't wait to come back! read more

Brought in several watches for repair or battery replacement. They were very professional and very quick..

My fiancé purchased a watch for a few months ago and I stopped by to get the links removed so it would fit on my wrist. I was greeted immediately and the service was quick -- he checked how the watch fit on my wrist and took it back to his station. It literally only took a 2 minutes. Plus it only cost me $10! The shop is located on the lower level right next to the Target. I'll definitely come back here for any future jewelry and watch services. read more

I went to get my engagement ring resized. I was in between size 6 and 6.5, they were able to size it perfectly in between. The resizing took less than an hour! I got a surprise call around closing to say it was finished and if I was still in the mall, I could come pick it up. it's perfect!! read more

Convenient location in the mall. Does the work while you wait. Great prices. I would recommend this business for any jewelry repair. read more

One Hour Jewelry Repair - New watch band. Good selection with very fair prices. 25 year old watch, just came seem to part with it. Looking like new! - Jewelry Repair Near Me - Springfield, Virginia

He's done a great job on fixing my bracelet! Great customer service! I would recommend it!

My wife and I recently got married and wanted to have her wedding band soldered to her engagement ring. I had her wedding band engraved on the inside and was concerned that having the two pieces soldered together would ruin the engraving. Chris took a look at the ring and quickly came up with a solution to solder the two pieces together without ruining the engraving. His work looks great, his pricing on the work was fare, and he was incredibly timely. If I had taken it just about anywhere else they would have told me that it would take two weeks to have it done. He had it finished in under an hour while we shopped. The experience was excellent and the work was five star. I would recommend this business to anyone. Thank you Chris at One Hour Jewelry Repair! read more

I went to store to resize on my engagement ring. The process was very fast, accurate and affordable. I tried the ring on me and it was perfect. Thank you and the ring is good as new now. I would recommend this place to my friend for any jewerly repair. read more

I had two tiny diamonds come loose from my engagement ring the other morning and had no idea what I was going to do. I googled jewelry repair and drove all the way to Springfeild to One Hour Jewelry Repair (on the first floor of Springfield Mall next to Target). Chris and the other individual who assisted me (I'm forgetting their name) were AMAZING! Not only did Chris repaired my ring and cleaned in within one hour as promised but it was even more beautiful than the first day I got it. The prices were fair and the service better than I could have imagined. THANK YOU ONE HOUR JEWELRY REPAIR!!!! read more

One Hour Jewelry Repair - Jewelry Repair Near Me - Springfield, Virginia

My go to jewelry repair shop. Fast turnaround time at a great price. Workmanship is top notch! I had my broken gold chain repaired and now its good as new. Recommend! read more

TRUST ONLY THIS JEWELRY SHOP!!! I have been here several times for my tiffany & co jewelry repair and cleaning, and my engagement ring resizing/cleaning. Chris did an emaculate job each visit. This place is top notch quality work with great pricing & turnaround time. I was so amazed at the quality of their work. I think I've finally found my go to jewelry store.. I don't think I can go anywhere else. Chris is a master of his craft... thank you again! read more

I had a great experience at One Hour today. I had two bracelet closures repaired. Then, I decided I need to shorten the links in one of the bracelets. I was told it would take an hour and went to shop in Target. 15 minutes later the owner found me in Target, and told me it was ready early (my phone had died). He said it was easier to fix then he initially thought, and wouldn't charge me the second time. Great service! I'll definitely come back for cleanings or repairs. Thanks! read more

Came here to have my necklace fixed. Great customer service, one hour repair. I will definitely come back in the future.

Fiancee's platinum engagement ring got bent from accidentally getting caught on a door strike plate, enough for it to bruise her finger! Luckily we were still able to get it off her finger but the ring was clearly not a circle anymore and had a dent in it. Googled the closest jewelery repair shop near me with the best rating and ended up here. Glad I chose this place. Super easy and simple. Just walked in (didn't see anyone at the counter but when I walked in I triggered a doorbell sound and the guy came out from the back of the store) let him know my problem, he examined the ring, gave me an estimate price, time, and ticket for my repair. Came back at the estimated time we discussed, paid, all done! Definitely would recommend and would come back if we needed anything else repaired. read more

One Hour Jewelry Repair - After repair. - Jewelry Repair Near Me - Springfield, Virginia

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Replaced a stone in one of my favorite rings. Reasonably priced and it was done in an hour!

My experience here was fine. The work was done well when it got done. I was less impressed with the way service was handled. I called explaining that I didn't want to leave a ring for resizing-- I'd like to wait, and understanding there is only one jeweler, checked early to determine the most convenient time for that to happen. As instructed, I came in first thing on a Sunday, as the gates open. A pleasant woman took my ring, offered me a quote of $70 for a size down and told me it would be ready the next day. After a brief chat, she explained the jeweler was out for the morning, and as this is scheduled, there's no way anyone told me it would be done in one day. She requested i come back in two days, and it could be done then. I did the 40 minute drive home and again returned in a few days. The jeweler was present, took the ring, quoted me $20 less than the first quote, and did the work swiftly and perfectly. I'm beyond thrilled with the final outcome. Getting there was just harder than it should've been. read more

I will take this place to court!!!.. DO NOT BRING YOUR JEWELRY HERE FOR REPAIRS!! I brought my 18" 14k 3mm solid Cuban link to get repaired after one of the links broke and the guy tells me he can fix it in 30 min.. I come back in 30 min and he gives me a totally different chain!!!!!!!!... The chain he gave me was 20" but smaller than 3mm and hollow so it wasn't as heavy!! And tells me that's what I gave him!! Why would I argue that my chain is smaller!! Unless this is actually not my chain!! They literally robbed me!!! I called the police and security and they still will not budge on returning my actual property!! I WILL GO TO COURT AN FILE A SUIT!! AGAIN!! DO NOT GO TO THIS PLACE!! They are thieves!!!!!' read more

I dropped off a ring to be sized and a michael kors watch for battery replacement. I was in a hurry to get this fixed before my big interview and was worried how long it would take. I talked to the owner about my situation and he was very understanding and got everything done in 30 minutes! When I received my ring and watch I was so impressed with the work! Everything was as good as new and was very well cleaned. The young owner and his wife were extremely friendly and put my mind at ease throughout the whole process. I would definitely recommend this place to anyone. read more

One Hour Jewelry Repair - Jewelry Repair Near Me - Springfield, Virginia

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