Traveling from Arizona to Ohio, I noticed one of my tires was getting low on air. I stopped by…read moreReiselman GMC and asked if they could help me out. They took care of it right away and aired up the tire at no charge. Everyone was friendly and professional, and the General Manager was especially nice. It's refreshing to find a business willing to help a traveler without expecting anything in return. Great customer service and good people. Thanks for helping me get safely back on the road.

I originally left this dealership a 5-star review after buying my vehicle, but after my experience…read morewith the extended warranty they sold me, I can no longer recommend them. I paid nearly **$5,000** for what I believed would provide meaningful protection if something major went wrong. Instead, when I actually needed to use it for a mechanical issue, I found myself dealing with a warranty company that has been an absolute nightmare. The claims process has been frustrating, communication has been poor, and getting answers has felt like a constant battle. After doing my own research, I was extremely concerned by the warranty company's reputation and the number of consumer complaints. Had I known that before purchasing, I never would have agreed to buy the warranty. For nearly $5,000, I expected a company that would stand behind its customers--not one that makes it so difficult to obtain the benefits I paid for. My biggest disappointment is that this warranty was sold through the dealership. I trusted their recommendation and expected them to offer products that provide real value to their customers. Instead, I feel like I paid thousands of dollars for coverage that has been far less helpful than I was led to expect. If you're buying a vehicle here, read every word of the warranty contract, ask detailed questions about what is and isn't covered, and research the warranty company yourself before signing anything. I wish I had. The dealership has yet to reach out to me regarding this matter. Beware!!

I had a great experience at the dealership! I had gotten a 06 Saturn ion for a super good price!…read morePlus it's a buy here pay here. service was easy and fast even when I did have a problem with the vehicle and they took care of it for NO cost to me! It's a great place if you're looking for good service and quality vehicles within reason of course. in my opinion one of the best and cheap places for a buy here and pay here for clarksville and couldn't be any happier! They have their cars actually really good priced and they even come with warranty for no extra cost! and will definitely be back there to get another car.

Owner was brash and not willing to listen to my reasoning. The engine was rattling and had a stud…read morebroken on the front passenger side wheel (that's a no go) on top of many other things, but he didn't want to hear it. He cut me off and told me to make an offer. He simply did not like what I said, threw a fit, and said we were done here. Integrity is not their strong suit despite their name, as they falsely listed the car as having 40,000 miles less than it actually did. Would not recommend this place to anyone.

The absolute worst place to get an oil change and tire rotation. They pretend to do an oil change…read moreand tire rotation, vehicle inspection and top off in 10 minutes. What a joke!!!!!! NONE OF IT WAS DONE and refused to show me the video of them completing the work. Well, surprise surprise, none of it was done and they even tried to charge me for it. When I called them out on their lies, they kicked me out. Also, don't leave your vehicle with them, because the time before this I actually caught them going to a grocery store with my vehicle. These people are CROOKS!!!!!

Was interested in purchasing a vehicle from Gupton Motors, and informed the sales representative…read morethat I wanted to buy a specific vehicle for which we had established an agreed-upon deal. I then waited to receive paperwork via email to put my deposit down for the vehicle, since an agreement had been made. Later, I was informed that the vehicle had been sold out from under me AFTER I had already agreed to purchase the vehicle. My best guess (assuming positive intent on the saleswoman's part) is that she forgot to mark the car as sold, so it was mistakenly shown to another customer. Regardless, Gupton failed to honestly own up to their mistake, which was quite maddening. When I showed interest in a comparable vehicle, since the one I preferred was sold out from under me, Gupton dragged their feet on matching the deal we'd already agreed upon. Really bad impression of these guys -- not only failing to own up to their mistakes, but also not even making an effort to make it right with the customer... Too bad -- took my business to another Jeep dealership that was very pleasant and honest!

I'm so freakin' blessed!!! Turns out that my old 325i 2005 BMW had its water pump fail and the…read moreowner of this very busy import car repair shop here in Clarksville,TN has gone so out of his way to be a great Good Samaritan. Not only did Thomas, the owner, fit me in to do this repair on a day he gave his people off to watch the eclipse, he put me to the top of the list, charging me about a third of what it would cost me at the dealership in Nashville some 90 miles away, and installed me in his air conditioned waiting room with a couple of bottles of ice cold water. I'm telling you, there are some really kind, generous folks down here. Thank you, Thomas!!

absolutely top shelf service. it's been a few years now. Car still runs, put custom engine in…read more. what they were able to pull off awesome. Been to west coast and back. will consider them first for future projects..

Fixed something I ask but nothing that was broke, they said they would check it out, I called after…read morethe the repair, I said I still hear clunking, he said oh yeah I forgot to tell you that you will need sway bar links replaced, I know they've had good reviews but not this time, you can't trust no one in this town any more, frost you get a D+

My family and l have taking our vehicles to Frost for 25+ years, with never an issue. Great service…read moreand pricing. The last 2 years we had to take all four of our vehicles back for oil leaks. One car a bolt was broken in manifold and hidden with sealant and after replacing my oil cooler in our work vehicle , found by another mechanic the manifold was crack. by replacement. Said he is retiring...have a nice one.