I have bought several vehicles, both new and used, and each experience has varied dramatically. Of…read moreeach of these occasions, Corlew has been above and beyond the best. I worked with Shannon and James to trade in two vehicles and to find the perfect Silverado to take home. Right from the get go I felt relaxed and at ease and that continues throughout the entire process. I got what I felt was a fair deal for my trade-ins and I couldn't be happier about the truck I left with. They both did a great job working with me and I'll be recommending them (and James Corlew) to people in the future looking to purchase a new car or truck. For the finance piece, I have nothing but good things to share as well. I was locked in for a good rate that I was happy about, and Jay went above and beyond to get me an even better one. I can't say enough about how that made me feel as a customer. This place is top notch, especially for a military town. I don't give out 5 stars easily, hell I rarely am impressed enough with a place to spend the time to write a review. James Corlew is the best place in Clarksville for a new pair of wheels. Unless you're not buying a Chevy, then you're judgment is suspect anyway ;)

We got the car a 2021 traverse I am so happy with it they offer a military discount David was a…read moresalesman who helped us and he was so kind he informed us all about the military discounts on new cars and how there are no state taxes as long as you bring your orders and your LES as proof of military you can get an amazing deal $35,000 car we were able to get it for 25,000 with only 4000Down I am so pleased with how fast everything went and how smooth it was I definitely recommend this dealership or fast efficient in and out service granted we went in knowing what we wanted but I was so pleased with the customer service of this place

Lackluster performance from the service department. Drop my car off on a Monday to get looked at…read more Thought it would be a 2-3 day process. The service advisor barely communicated with us. Called and texted on Friday after waiting all week, no return call or text. Been waiting 5 days and I don't know what the status of my vehicle is. Unprofessional to say the least! If this is how the service department conducts business I can't imagine how the rest of the dealership operates. 0-10 would not recommend!

Can't ask for better customer service than I received from Daniel. Bought an EV but the charging…read morestations at my work didn't actually work so it just wasn't going to make sense for me to have it anymore. They took the car back the next day and couldn't have been nicer or more helpful about it.

Wyatt Johnson Toyota helped us purchase a beautiful used Toyota Camry. Many thanks to CJ who made…read moreit all happen by communicating with us over the phone and through email about options until we found the perfect car. He is very organized and keeps a notebook to be sure everything gets taken care of. His colleague, Mason took us for a pleasant test drive on several road types, and explained the operation of the car. Marcello was patient with us through the financial aspect. This teamwork made it especially worth it to drive from Nashville to Clarksville to purchase our Camry.

TRASH! took 8hrs to do the paperwork to buy a car. Had the paint start chipping on the brand new…read morecar within a month of having it, and Wyatt Johnson refused to do anything. Go anywhere else but here!

Just go somewhere else. I purchased a used car from them and made the mistake of trusting them. The…read morecar was delivered with the engine light on, so I told them I didn't want to keep the vehicle. They told me it was mine and would not take it back. Denying that they ever said I had 30 days to return it. I went around and around with their maintenance department with nothing fixed. I requested all the maintenance records from them, and they would not send them all. Pages were missing in two requests for all the documents. You can save yourself by going anywhere other than here. Also, check the BBB rating. They are not even accredited with the BBB.

Worst Service Dept ever! They say our Cadillac is ready. My husband had to find a ride because I…read morehad surgery this morning. He got a ride from a friend to pick it up. They said it would be 45 more minutes. He waited for an hour and no one came to give him an update so he starts walking home in the rain !! I called and called the service department and the receptionist couldn't find ONE person was available to talk to me. Finally the manger called and apologized. My husband had already walked 8 miles in the rain. While he was waiting he was walking around the showroom looking at vehicles because we had been thinking about trading our X-T5 in and not ONE salesman walked over to show him the Escalade. He said 4 salesman were standing 4 feet in front of him doing nothing!! Bad experience! Do not buy a vehicle from this dealership!!!

Great visit while comparing features and financing. From receptionist to salesperson everyone was…read morepleasant and helpful.

I have to give this business 5 stars just on the sales/buying experience alone. Now that I'm…read moreretired, I was downsizing from 5 vehicles to two, as my newest auto/truck was a 2006 model. Everything had low mileage and was well maintained. After I sold my immaculate 2004 Mercury Marauder to a very motivated buyer in Louisiana, I wanted a similar car, but more modern. The new 300S filled the bill, with more of everything. I searched the SE US, Mid Atlantic and Mid South looking for the right car - deal - financing - trade. I was trading a low mileage, well kept 2005 Mustang GT that I rarely drove anymore. I found the 300S (right color, price and equipment) I wanted at Gary Matthews, with very good numbers also offered for the trade and financing. Close to 500 miles each way from my house, with a hotel stay in each direction. Sales person and finance rep were great. New car cleanup prep wasn't the best but I had 300 properly cleaned after I arrived home. Gary Matthews sales manager offered to pay but 300 had to be cleaned up anyway after the trip home through inclement weather. 300S has been trouble free and also came with a limited lifetime powertrain warranty provided by the dealer. Coming up on its first anniversary with us - have learned much about the 300S in general and the 5.7L 'Eagle' motor in particular. The dealer has stayed in touch, a good sign. Using a local dealer for warranty work (none yet) and service (first service). Was a rough start unfortunately. Gary Matthews gets my vote!

We recently purchased an OUTSTANDING 2024 Pathfinder from the used car side. Richard Hesser (our…read moresalesman) and Bobby Kingston (Sales manager) did an outstanding job from start to finish. Annette and I couldn't have had a more pleasurable experience from these two gentlemen.

7AM Monday April 27 Kia Nero 2019 dropped off for transmission check and starter battery…read morereplacement. Mentioned that the battery was the most important thing. Will pick up on next Monday. 5-1 Friday 4:28 called by Kia told that transmission checks out but somethings wrong with the battery. Kia was told that they were told that when car dropped off. Kia was told that I will pick up the car on Monday May 4. I was told that there was enough time to complete the work. May 2 Spoke to Kia to remind them that I will be picking up the car not only on Monday but at @ 7 AM. Was again assured the car would be ready. April 4 Monday 7 AM Car not completed. Seven days. No other options given. Wednesday Check Hybrid System light turned on. Driven to another garage to fix Thursday. Next day they said the car was a fire hazard due to what Kia used in the starter battery system for that year and the condition it was now in. Car fixed at non-Kia garage in seven days. Not only did Kia not do the job they said they would, they sent me off in a car/model known to have safety issues with no information. It is hard to imagine how much apathy for their patrons Wyatt Johnson Kia Service Center has. I was allowed to drive off the lot in a car with a known potentially dangerous electrical system.

This review is based on my most recent oil change. I am back in Clarksville due to a family…read moreemergency. I needed an oil change, because I couldn't get one in my hometown before leaving. We don't pay to get the oil change at our dealership. I was not aware that it's not like that nationwide. Nonetheless, I mentioned to the service advisor but regardless I was going to pay. I believe his name is Ben and he was so kind to give me $30 off, which he didn't have to do....I appreciate him doing that, especially when it wasn't something he had to do! Thank you!

Our check engine light came on as soon as we hit the Tennessee border. After pretty much being…read morerebuffed at AutoZone, I went the dealer route. The girl who answered the phone quoted $116 to decipher the check engine light. Begrudgingly, I went. Fortunately, Doug Seay was my service advisor. Not only did he waive the analysis, he discovered my car was still under warranty so I walked out with no charge. They very easily could have taken advantage of us but Doug acted ethically and took care of us. He also got us a shuttle so we could eat breakfast. Doug also offered to run my car through Mr. Hotshine, but we were hitting the road again and I felt that he had done enough. I highly recommend the service team at Wyatt Johnson.

Thank you David Edwards for helping to get my Taillight issue resolved. It was a problem a couple…read moreof weeks ago when I was informed that my Taillight was not part of the Bumper to Bumper Warranty. After speaking with David it was resolved. I guess I should have handled it differently than you previous review. It seems like the service writer was just misinformed my the technician. Thanks Wyatt Johnson for always giving great service. And Thanks again David Edwards

Perry the sales person we worked with was the best. She went the extra miles (110%) to find use the…read moreperfect Nissan for use. Top shelf service from the sales person all the way through to the end of paperwork. Beautiful SUV only problem is 2 paint nib's or drops not the dealerships fault but a manufacturer problem from factory. Couldn't see them in sun but he shade of garage. We'll tell friends and family to buy a Nissan.

Have been coming here for years and have had nothing but good experiences here! From the sales…read moreteam, to bringing my vehicle in for routine service or repairs, Mathews Nissan has always been top notch! For sales David Foster is the best! Seneca B. along with all the service advisors and technicians always explain everything and get the job done right and in a timely manner! I highly recommend!

Very unprofessional group of people. Dealt with Q in sales and Lucy in finance. I purchased a new…read morecar back in March, still waiting on the license plate, Davidson Co Clerk office has NO record of the car being registered by the dealership, therefore I HAVE NO TAG! The temporary plate expires in a few days and no one from the dealership can provide any assistance at all, it's all a big game to them.. No wonder the turnover rate is so high at this place!

Service department trying to take advantage of my daughter. She had her vehicle towed in there…read morebecause the check engine light came on again after we had the codes cleared. Now they are trying to say that having the codes read by someone else voids the warranty. Not a way to run a business.