Rocky Point Mechanical was recommended to me by my HVAC contractor for the plumbing to replace my…read more13 year old 50 gallon water heater that was blocking the way to my CAC/Furnace, which also needed replacing. I was concerned about going with a contractor I hadn't met on my own. Not only was Dan pleasant to deal with, but he was able to meet me very quickly for a quote, give me the exact Rheem Tankless Water Heater I wanted in the timeframe I wanted, and out of the 4 quotes I had received, he was the lowest by a few hundred dollars. The morning of the Install, I met his brother, Joe, who was very respectful of my house, insisting on going the long way around to avoid going across my rug. At one point, I had expressed concern about the location of the water heater being so close to the HVAC, but in the end, it actually turned out saving a lot of space (see pics). Dan stopped by to check on the job and update me that two other members of his crew would be by to do the gas line and remove the old water heater. Mike led the gas line Install. He was very professional and explained the operation of the unit. The whole job was neat and Joe even reinforced the older piping and insulated it. I couldn't be happier with my new water heater. The only blip that I didn't expect was that I had to run my own power source to the water heater in order to avoid using an extension cord. This had been included in the other quotes I had received, but they were also much more expensive, so I really can't complain. After the job was completed, weeks later, Dan helped me qualify for a National Grid rebate when they were giving me trouble submitting it. I would use Rocky Point Mechanical again in a heartbeat and definitely recommend them!!!

Don't use them. They are the plumbers that never leave. Half way through my job they hit me up for…read moreanother $13,000 because Dan said he miscalculated. I had to pay it because we were too far along to get someone to pick up the job after them. Then the partner's split up and Dan hired his brother who's on disability from the police department. Every faucet that he installed had to be tightened. He was unable to install toilets because he was unfamiliar with new toilets and how they are connected. Dan often needed to recheck his work. They didn't always show when they say they will and then I caught them lying to the reason why they were a no show while we waited for them. It's a business that is over stressed and over worked. There are far better reputable plumbers out there.

This is the first time in the eight years I've owned my…read morehome, that I've ever been happy with a contractor. I completed a full nightmare of a dormer on my home and was very skeptical to ever hire another contractor again. Tommy and Joe came to remove my waste line so a basement repair company could repair a collapsing wall. They removed all the piping in one day with only one weeks notice. The basement wall repair was completed the next day, and then the plumbing was completed on the third day. They also came to install a slop sink for my washer and a full home water filtration system with second faucet. All of this was completed in three days. Literally flawlessly and the guys were so accommodating, polite and helpful. I am so grateful that there are good workers still left in this world like Tommy and Joe because they made this repair so easy for me and my family I even had a loose/wobbly bathtub faucet in my upstairs bathroom that Tommy helped me out with free of charge. Very grateful for all their help.

If you want it done right the first time by a company that takes pride in their work at a great…read moreprice, then look no further! I would highly recommend!

I called Mike from MD Plumbing & Heating in regard to my leaking hot water heater. Mike called me…read moreback promptly and was able to fit me in his schedule to swing by and take a look at it. I found MD Plumbing & Heating online and saw all the positive reviews and decided to roll the dice and go with this Company. I have to honestly say I was not disappointed. Mike was able to fit me in & install a new hot water heater in a couple days at a very reasonable price. Mike was very knowledgeable and professional. I would definitely recommend Mike and his Company.

I spoke to a lot of different plumbers and Mike sounded the most knowledgeable and had the…read morecapabilities to do what would be necessary to fix our issue. We had a very shaky toilet that another plumber "fixed" 5 months prior. Mike got down to the bottom of the problem and gave me updates on what he was finding every step of the way. There were some major issues that needed to be fixed and Mike did not take any shortcuts, he was very transparent from start to finish. Our flange was rotted and Mike removed the broken flange put in a new flange set in concrete. He put in a new toilet and sealed it with silicone. We were charged $145 and hour + the price of supplies. It was worth every cent to know that everything was done properly this time around.

Mary insisted that I needed a whole new faucet because they couldn't get the parts. She sent over a…read moremoron who didn't know what he was doing. He installed faucet which leaked again after a few days. They another moron to clear a drain outside. He put a hose in something which wasn't a drain without knowing where it went. Last straw when I spoke to her husband the owner about another leak he told me shower head needed to be replaced which involved knocking down a tile wall. My handyman fixed it in 45 minutes. They lie and then cheat. They put in a faucet which they told me was sigma which was actually a cheap knockoff. Stay away from this company. They are dishonest and incompetent.

Had an emergency leak in my home. Werner sent someone out the next day but would have same day…read more They honestly told me it would be considerably more for Sunday service which was nice. Showed up on time. Fixed what was requested and was very friendly. Needed follow up work done and they were prompt to respond. Would use them again for emergency or even needed work.

These guys are so professional, courteous and quick, it's almost unheard of. I've had them replace…read morea barbershop hot water heater, a kitchen faucet and a bathroom sink faucet, as well as take care of a slow shower drain. ALWAYS incredibly on the spot and making sure tubs, sinks and showers are draining, NOT your wallet. I don't know if teams vary by location, but I'm in the Port Jefferson area, and the guys that turn up are fantastic, they inform thoroughly and clearly, repair quickly and expertly, clean up meticulously and respectfully. Highly recommend!

Our kitchen sink was clogged for a week. VP did great job…read more They cleaned nicely after completing. This is 2nd time to get a service.

Excellent service by Felipe ! He responded to my initial inquiry very quickly, gave me a flat…read moreestimate, showed up on time and completed the job successfully. They left no mess behind and were very professional. I highly recommend his and the company's service. I will definitely use them again if there are any more plumbing issues in this house. Thank you!

They fixed one leak and i asked to fix a second leak the They lie and say they will show up on…read moreseveral days and never showed up.

Shinebright Plumbing I contracted with Shine Bright Plumbing…read moreand Heating LLC, located in Rocky Point, NY 11778, to repair a water leak in the floor of my shower. Chris Tirman, the owner, came and gave me a price of $2500 to rip out and replace the shower pan. Chris completed the repair in October of 2021, and I paid him. He suggested that I wait to use the shower until everything had dried. After five days, I used the shower. While using the shower, I noticed that water was pooling on the floor because the floor was not pitched correctly. I called him to let him know that the shower had standing water after I used it. Eventually, he returned and checked it out. He agreed that there was a problem and he would be back to fix it. After many months of calls to him with little or no response, I called him to let him know I would be taking him to Small Claims Court as his work was defective. In August of 2022, I was issued a judgement against Mr Tirman and Shine Bight Plumbing and Heating in the amount of $2500 through the Brookhaven Town Small Claims Court in Patchogue, NY. Unfortunately, Mr Tirman has refused to pay that claim. My suggestion is that you choose another plumber to fix any problems you may have with your plumbing issues.

We recently moved back to Long Island from the city into an older home and have been doing some…read moreplumbing upgrades over the past year. We found Chris and he has been absolutely awesome to work with. He's incredibly punctual and responsive and the work is the absolute best quality. He did a great job installing water lines to an outdoor shower location as well as installed a slop sync with sump pump in our basement. The pricing was very fair and the work was done efficiently. Recently we upgraded our Gas Dryer. I stupidly paid for installation of the gas line by Home Depot and they sent techs who did not do the job well at all and left me with a gas leak. I was able to text Chris about the problem and within an hour he was here to fix the shotty work of the installers. I should have just utilized him to begin with. Chris is now our go to plumber for anything water or gas in our home. I've seen through social media that he is also taking on some really impressive projects an is forward thinking around new types of plumbing technologies. I would highly recommend him to anyone looking for plumbing working in the Nassau/Suffolk areas.