I love this shop and I've been going to this shop for at least 10 years. I'm a little bit older so…read moreI'm not in the younger generation of like 20 or 21 years old. Customer service and personal interaction between staff and customer is definitely something that impacts patronizing the business. I really liked the previous staff l but the current staff is very friendly and very nice. I find the management to be a little bit rough and a little bit unapproachable and act entitled. I'm not sure why they can't keep staff, but I think that maybe the management is part of the reason. I've purchased a lot of different product from glass pipes, sex toys,detox products, insence and kratom over the years (just a quick plug-in that The Point is my place and I've been going there for like 15 years and I get my tattoos at Providence Tatoos.) I've been a customer since 2018 and I'm not sure what the deal is, but I hope that the current staff stays on and is consistent because the previous staff and the previous manager were awesome. I'm not sure what happened but I became very friendly with them and they were very nice and super knowledgeable and helpful. I came in so much that we became friendly, talking about our plans we had and what we've been up to and things that you would just chit chat with people that you become friendly with. The current staff is awesome, I just wish that they would stay and there wouldn't be so much turnover. It says something when people don't stay about how the shop is run and management of the shop and the treatment of employees.

Best selection, best prices, friendly service...in my opinion the best smoke shop around…read moreProvidence. i drive by at least 5 other shops to go here.

Enjoyed looking around this store. They have some unique art and glass pieces. They carry…read moreeverything your typical head shop carries plus all types of cool art/artwork. It fits right in on Thayer Street! With Brown University so close - I'm sure they sell a lot to college students. They were a bit on the pricier side (in terms of the art anyway). Although I'm not sure how much "Art" (such a vague term) goes for- so I could be incorrect. The owner/sales associate was extremely friendly and helpful! He was on a call when we first walked in and asked to call them back- which was surprisingly polite- most sales associates would have just taken the call & ignored the customers!!! So was really happy to check this place out and if you're in the market for a unique glass piece- give this spot a try!

After ordering online and sending multiple emails inquiring when my order would be shipped or…read moreupdated they still have not responded in any way shape or form. It has been over a week with still no update or progress. They clearly don't give a damn about online customers. For a delivery going in the same city the business is located it's a bit ridiculous. Update: they have now refunded my order without saying a word to me as to why, or what the issue was. Never wasting my time or money on this business again.

Purchased cbd flower(High Tide) the other day and i was satisfied with my purchase. The flower was…read moreNOT dry and the smell was great and potent! Definitely worth buying and recommend anyone looking for cbd hemp flower to try out their products. Prices are great and the customer service is top tier, they are very friendly!

Awesome store! The owners are kind and very helpful! Great variety in products and a good price!…read more10/10! Would shop again!

Service was great and friendly, They had a wide variety of selections of beautiful pieces. Great…read morevalue for the pieces they are selling

Amazing customer service!!!! He was very accommodating and kind guy. I bought 10 cigars and he…read morehelped me pick every single one.

Best shop in the area for Local/Area Statewide for local blown glass as well as great gifts for the…read moreladies (jewelry & novelty gifts). Small business owner in need of support with extensive stock! Great stop for all your needs!

From the owner: We've combined our appreciation of music and functional glass art to create a comfortably funky…read morespace where customers can find the latest and most highly-sought products. We will strive to continually expand our selections to suit the needs of our diverse customer base and will always do our best to have the lowest prices in town.

This is my usual place of buisness. They are right down the road from me. It's a small shop but…read morethey have an ability to cover a wide variety of people's needs. Large selection of hookahs and shisha. Large assortments of glass pipes and smoking accessories. Good quality staff and knowledgeable people working for them. I personally go for the shisha. They have new shisha that some places haven't event gotten yet and always keep good stock. As many people would say they are quite pricey but in my experience is been worth the price.

Never stopped in before, but needed to grab something for a friend. The person working was so nice…read moreand explained the different options for the item I was looking for. He was patient and gave great advice. I recommend this shop! If you are a student or a vet you even get a discount!

Ridiculous prices on everything. They charge $10 more for a…read morepound of Gambler tobacco than any other place I've been. Tried to get $30.00 for a pack of 4 Juul pods. anywhere else they're $20 -$22 and that's at convenience store. I will never go back ther.

I really enjoyed coming to this business today great phenomenal smoke shot with everything that you…read moreare looking for for your smoking needs the guy behind the counter he was so nice to me and my family and we really appreciate the way that he introduced us to new products and had everything that we were looking for will definitely recommend this place to anyone that's visiting this area like me.. Great place

kudos to solar great place…read morelove the plants take care of them If you can't I'd happily adopt them even if their 1/2 dead awesome friendly outgoing staff get a solid review gettin' those white tubes open is a bitch Especially if your arthritic a big shout out to belushi sherb cream pie was very therapeutic

Very friendly sales staff. I went in for some quick shopping with a friend and noticed how clean…read moreand clean smelling the sales floor was. I also noticed how nice and organized the displays were for their merchandise. The process is very professional like any other sales business. Photo ID is a must to gain entrance to the shopping area and credit cards are not accepted. Their prices were competitive with the other local recreational cannabis stores but I felt like the customer service was definitely tip worthy and they seem to enjoy working for this company.