I had to pick up a car at the airport and couldn't find many reviews of Peoria cab companies, so I…read moretook a chance (ok, I liked the name) and picked this one. Brian was our driver, and he was prompt, very nice and professional, and even pointed out some things I didn't know, and I grew up in Peoria. It was a very positive experience, and we will definitely call him again.

Haven't had the actual trip to the Peoria airport with them yet, but I have to say that my initial…read morecontact with Missy was really helpful! I will be in the Peoria area from June 30 thru July 10, but unfortunately my flight out is at 6AM on a Sunday morning! Based on the only other review here for River City Cab, I decided to call them and get a quote for the fare to the airport if they picked me up at 4AM..... I am calling from Pacific coast time zone, so my call to them was at 1:15AM their time on a Sunday/Monday (obviously not a great time to call and get a quote, but only time I had to do it!) Missy was friendly, professional, knew exactly where my pick up location was and was not hesitant to give me a very reasonable quote for the trip. I'm already impressed even before I get there!

I believe this was the company that picked me up from OSF earlier today. The gentleman was nice,…read moredrove safe and even helped get me and my things inside. Much appreciated Thank you. I'll be saving this number for future reference.

This was the worst experience I've ever had. The driver stole my husband's wallet and all of his…read morecash and then lied and called the police saying he kicked his car so I am filing a report with the Better Business Bureau and also my attorney and the courts I have I have everything recorded on my camera, including photos and live views they completely robbed us soo sketchy never trust this company

the receptionist was EXTREMELY rude and unhelpfu. They need better customer service. I work in…read morecustomer service and would NEVER talk to potential customers like that

The dispatcher. ( C) Is extremely rude with a boo hoo me attitude. She made up some of the stuff…read moreand was talking about complaints I've never had a driver anywhere called me out on something and also when the manager (S ) was never told about good calls. He said I never got any but it's kind of funny that I was driving the cab when they called you. Again (c) answered the phone!! She's a very hateful person who obviously does not enjoy her life she needs to leave that stuff at home very negative. You guys are just two-faced also an employee with the first letter b fell and got hurt really bad and I heard you in the back making fun of her and showing where she fell karma will get you God doesn't like ugly

Haven't been in a cab in years. Wife used to ride cabs in Pekin a lot and liked the drivers…read more Son and his wife ride cabs in Pekin yet and say the drivers are friendly, on time, and helpful unloading. As for the latest comments on Five Star........ Seems odd to me. Maybe you were too close but the driver was more dangerous to you, himself, and his passengers by his actions. Talking dirty and yelling is not professional. According to other posts this company needs to be checked out.

I am so disappointed in this company…read more We called to request a ride but did not have the exact address for our destination. This disorients five star like you wouldn't believe. Before the conversation was seemingly over, we heard absolutely nothing on the phone and assumed that we had been hung up on. So we arranged an alternative ride to our destination. On our way to our destination, we got a phone call that the taxi was outside our house. This is when we told them that we won't need the ride, because we didn't know that our ride had actually been booked. Again, we thought we had been hung up on. So we thought we would try again for our ride back from the destination. The same dispatcher picked up the phone and eventually deduced that it was the same people calling for a ride and very rudely insisted that he would not send a taxi to help us. He said he wouldn't send his drivers to chase us all over town when they cancel on services. We are not idiots, we are not difficult people. I called back today to either clear the air or file a complaint. I reviewed our side of the evening with this guy, who I believe is Tony, he walked me through the statistics of the likelihood of fulfilling all of the calls that the taxi service receives, gave me some advice for being an ideal customer, and took absolutely no responsibility for what occurred. Transportation services, hotels, restaurants, and entertainment businesses are many peoples first impression of our community, and I take that very seriously. This company needs to get out.

This place is a total waste of your time! These people tried to charge me before they brought me to…read moremy destination????? When I asked why??? They kicked me out of the car. Please do not trust, the owner acts like PUTIN!!! 0000 Stars!

So rude. Refused to pick up a customer when I called to have them picked up. Left them stranded and…read moreforced them to walk home. A veteran should not have to walk home. We called twice and got hung up on twice. Unprofessional. I wouldn't even let my worst enemy deal with them. No one deserves to be treated that way. Disgusting.

Same owner as Peoria Limo, which is why I'm warning about this service as well... Made an automated…read morepoint to point reservation on their sister website and received confirmation of the booking via email. I called the phone number listed on the website to confirm, as well as sent a text to the text line. No answer. Only response I got was a new email from John (who I believe to be the only employee of the company), telling me it would actually be twice as much. I cancelled my credit card after reading the reviews on here, and thankfully I did, because after turning down the nearly doubled offer, John attempted to charge my card for the full amount. Super shady business practices, and given the other reviews, it looks like I'm not alone. Be warned.

If you ever wondered why Cab companies are going out of business, then look no further than Yellow…read moreChecker Cab! I used to have to be at work at 3 or 4 AM every day, and I would reserve my cabs for the night before, but the company didn't care about that and would ignore my calls or say I never made a reservation. The app they have is a joke and should never be in use, and the dispatchers act like they don't care about you or your trips. I rode with them for 4 years, and 70% of my trips were terrible. The only way I even got to work on time most of the time was by having a specific driver who actually made an effort. I now got promoted at work and make almost 4 times what I was making before. Had they treated me with a bit of respect and not have been rude almost every time they came to get me, I'd have kept using them and would have been a happy and loyal customer. Now I just Uber and tip my drivers as much as I can. Guess you shouldn't have said you don't have time to take some grocery worker to the store and that your driver have better things to do. Also, if anyone is wondering why this place is still in business, it's only because they pick up medical patients for morning trips and bill it to they're insurance. The drivers don't get paid for the trips for weeks or even months, and that's even if the company bothers to pay them since they control that flow of info. I hope this was informative. Don't ride with these scammers; they aren't worth your time, Uber's gonna put them out of business soon enough, they couldn't care less about the customers, the owners suck, and all of the drivers hate the company as well. Don't give these people your money; they view people that aren't medical patients as nothing more than low income peions because you can't afford a car and dared to try to get to work on time. If you still don't trust uber and just prefer cabs, then just pick Big Daddy Cabs. My brother used to ride with them, and from the 4 trips I've had, I was treated a lot better and given an honest estimate on if they could get me a ride and how soon it would take. The Peoria area doesn't need this cab company anymore; they don't serve the community and only want to line they're pockets with money from insurance companies.

Ride smart picked me up this evening at the airport for my first trip to Peoria. I had quite a few…read morequestions about the city and he entertained all of them. Friendly, top notch customer service and a wonderful experience. Thanks so much ride smart. Mike A.

From the owner: Ride Smart Cab Taxi Services…read moreCab Services Airport Services VIP Rides

I hired Peoria Limo (sister company of Midstate Limo & Peoria Yellow Checker Cab) to transport my…read morewedding party from the church to the reception, with stops along the way for photos. Shortly after the first stop, the limo bus broke down and it took 45 minutes to get a new limo bus. In order to arrive to the reception on-time, we had to skip our remaining photo stops and head straight to the reception. After dropping us off at the reception, the limo bus damaged the venue's carport as it was driving away. The limo bus exceeded the height of the carport, causing debris (including a large wood panel) to fall on the ground. Luckily no one was injured, but it was a completely embarassing event to watch unfold on my wedding day. I spoke with the owner of Peoria Limo days after these incidents occurred. He said this wasn't the first accident their driver had been involved in. Furthermore, the owner mentioned that they didn't inspect the vehicle the day of the event. The owner said he was going to ask his limo manager to issue a refund for my troubles. No refund has been issued - it's been over a week and I haven't heard from the owner or the limo manager. Based on the information above, I cannot recommend Peoria Limo (or their sister companies Midstate Limo & Peoria Yellow Checker Cab) to anyone.

Missed scheduled pickup. I think I'll stick to Uber. Don't risk it with this company.read more

Well, I feel the drivers are mostly respectful and courteous. My only real complaints are that I…read morewish they had a credit card machine. And, also it would help if they had a voicemail or more than one line. If the line is busy it can take forever to get through. And I feel the pricing is getting too expensive for customers. I understand the cost of living is rising, but customers are going broke as well. Other than the complaints I have i feel that yellow checker has been good to me and I respect them a great deal.

Driver (Layne) was a very personable Gentleman and a pleasure to spend time with…read more Come to think of it..he is the only positive thing that came out of my weekend car accident. Having worked in Peoria Radio for nearly thirty years, I remember hearing stories about my Old friend, the Legendary WGN Air Personality, John Williams when he started at 1470 WMBD and interviewed possibly the Only Human Being to survive being struck by Lightning TWICE!! I don't know about you? But I'll ride with a Legendary "Lucky" Cab Driver like him Anyday! Great time (and a ride to the Bank too!) Crow Carroll