Needed to get a 65" television mounted to my living room wall. Submitted my request well after…read morenormal business hours and got a response from Travis almost immediately. I was able to book his service within a few minutes for the same week. Loved the quick response time and how easy it was to schedule service. Travis arrived with a smile on his face and walked me through exactly what he was going to do to get our TV mounted. He marked off the demisions with electrical tape so I could visualize the mounted TV which was super helpful. Travis was in and out in under an hour and our TV looks great on the wall. Would highly recommend Travis and Austin TV Sales and Installation for anyone that is looking for impeccable service at a more than fair price from a super friendly guy. Two thumbs up!!

Excellent experience with Travis and his team at Austin TV Sales and Installation. He was patient…read morewith all my questions and took time to understand my project and ask for clarification before sending a quote. He even recommended a creative approach no one else suggested. Day of, his team arrived on time, kept me in the loop, and did a fantastic job on the installation. 10/10 experience!!

Astound internet service was installed Feb 6, 2026. On Feb 26, 2026 they had to come out again due…read moreto an error message repeatedly saying "no internet". The the original installer apparently didn't complete the job and neglected a step. On March 30, 2026, I started receiving the same error message "no internet". This went on for 2 or 3 hours before internet service resumed without constant interruptions of no internet service. Yesterday April 8, 2026, at approximately 2:48pm I started receiving the same message "no internet". I rebooted, shut everything down and restarted. It worked for about 5 min before saying the same thing. So I called Astound and was told that I was going to need someone to come out because something was wrong AGAIN! I've only had Astound for 2 months and a technician has been required twice within that time frame. So everything I've heard about Astound appears to be true! Very Dissappointed!

I don't know how these people live with themselves. We're paying $500/month for 100 mbps service…read more No, that is NOT a typo: $500 for 100 mbps. When we try to cancel, they want nearly 10K in early terminal fees, and when they respond to your complaints with "get in touch; we'll have get you a better deal", they offer to up you to 500mbps for the same price, but only I'd you sign on for am additional three years of their insane costs. Just avoid them and their predatory pricing and go with Spectrum: you'll get faster service at greatly lower pricing and without the onerous contract.

These guys are the real deal. No 'used car sales' attitude. They take time to really understand…read morewhat you're trying to do *and* take extra time to learn what equipment you already have. Not to upsell, but to provide genuine advice that takes advantage of what you've already invested in your system. I had/have a pretty decent setup and was considering a long overdue replacement to my vintage speakers. I was very hesitant to be honest about my situation in fear of an upsell to unrealistic prices. Wow was I wrong! Jeffrey is "the man". His father started the business and Jeffrey takes the family business seriously. He personally goes to the stereo equipment shows to see what's happening IRL. So he knows what's available and where things are going. He is a wealth of knowledge but also has a very grounded approach to helping you get a great fit at a very reasonable price. Jeffrey helped me get new speakers that are just coming onto the US market and I am blown away by their sound, their aesthetics and their performance. I would never had known about these if it weren't for Jeffery and the A&B crew. I can't recommend these guys enough!!

I bought a pair of new Klipsch Cornwall speakers for a lot less than Internet prices and bought a…read moreSony Bravia 5 98" TV at the same time. I've been shopping at this store since 1980s and have always had a good experience. John V.

They make it a pain to cancel your internet service. The process takes 20 minutes or more on the…read morephone which is ridiculous. They will ask you: "Why are you canceling?" And if you say you are switching to another company, e.g. Google Fiber, they will waste 5 minutes of your time trying to convince you why their internet service is better than the other company. The simplest answer you can tell them is: "I'm going off the grid and don't need internet anymore." Even then they will try twice to sell you a different internet package, and a bundled package. Even when you tell them "I don't want any services from Spectrum" they insist on reading their upsell script to you. I had pretty good internet service with them while it lasted, but the cancellation process is beyond annoying.

The best part is the store uses AT&T Internet. They don't even use their own crappy services…read more Facts! What a joke. Brought all my equipment in and still had to engage in a 24 hour waiting period to return again to close things out. A month later, they still extracted a payment after everything had been returned and disconnected. Please don't make the same mistake I did.

James is terrific. We had him install a complete house sound system with Denon receiver. He also…read moreinstalled and mounted multiple TVs and tied the living room TV into our house and porch speakers, putting them on separate zones and mounting them flush with our ceilings. He covered furniture and flooring with blankets and then vacuumed after he completed the installations. Everything works perfectly. Highly recommended.

Wouldn't hire this guy to hang a towel on a rack…read more Work looks nice but significantly overpriced. His installs make it hard for the user to uninstall without breaking or damaging. A lot of unnecessary cordage.

I was told to come to a store to exchange my router and upgrade…read more First I went to the office on Stassney and the sign said they had moves. I went to the one on Brodie Lane, thinking aI could finally exchange the old for the new. But no! Their system was down. That doesn't bode well for an Internet company! Now I'll have to try the store in Southpark Meadows. HopefullyI'll have more luck there.

Spotty, inconsistent internet and awful customer service…read more Loves to gaslight you when you question why your bill goes up randomly out of nowhere (by almost $20 every time) for the same internet. They accused my non-existant child of ordering TV services on my non-existant Roku. When I asked who authorized any added services and why they wouldn't bother to send a notice, alert, email (literally anything) that this was added on, they said, "Oh, we had the wrong account pulled up." Shady and clearly disorganized company. Ridiculous.

Expert knowledge and service. They did a great job with…read moretheir recommendations for the various components of the system, as well as the installation and post install follow up. Highly recommended!

My experiences with Monarch Technologies has been nothing short of stellar each time I've worked…read morewith them. I had an issue with a TV months after they installed it and Will bent over backward until the issue was resolved with LG, as well as the repair people they assigned to my case. Additionally, their install team came out and removed my TV from my wall free of charge so that the technician could replace the necessary components. It's more common than not that companies you transact with will do anything to avoid any kind of call back after they've gotten their money, but Monarch Technologies is the exception. It's obvious from the moment you talk to them that they're interested in a long term relationship, not a quick buck. I won't be using anyone else in Austin for my future AV purchase and installations.

We have been a customer since 2015. I highly recommend Anvil as a quality ISP. Their prices may…read moreseem pricey to some but their uptime is nothing short of phenomenal. In those 6-1/2 years I can count service interruptions on less than one hand. Heck, they stayed on line during the 2021 "Snowmageddon." Yes, you have to buy your equipment to receive their microwave connection. They install it and Lonny (sp.) knows his stuff. Some folks will scoff at a wireless connection. When we moved into Woodcreek North, there were only one of two wireless ISPs around. Anvil was highly recommended by our neighbors. Since the installation in 2015, the cable guys moved into the neighborhood. Let's just say that my first paragraph describes why I stayed with Anvil even when cheaper alternatives with greater bandwidth arrived. It's called quality. Quality of the people there and quality of the installation and equipment they use.

I've used Anvil Communications for a few years now. Service is awesome. We have a remote building…read morein north Hays, and Anvil has been pretty much rock solid since getting it setup. They came out and evaluated the site and did the installation well. They use high-quality Ubiquity point to point wifi equipment to remotely distribute service. Your mileage will vary however based on a lot of factors. As someone in IT, point to point wifi can get sketch if the conditions/site isn't correct. The only downside is the price. They are pretty expensive for the bandwidth you get... but with low round-trip times, they are still head-over-heels better than satellite internet. I've only had a few minor outages since getting the service setup.

I have been with Grande for approximately 5 years. There were a few bumps in the road about…read morebilling, but for the most part they were fair and consistent, not like so many of the other cable companies. I rarely had any issues; the cable didn't go out during storms for instance. It was really the best service and the best cable company I've ever done business with. Unfortunately I am moving out of town so I have to cancel my service. If I ever move back to the area, you better believe that they will be my cable carrier again!! Thank you Grande!

Service has become poor as of late; slow speeds (upload as slow as 0.23 Mbps), signal dropping,…read moremodem reboots. It will recover to operable but lower than advertised speeds, then degrade again. Customer service is shockingly bad--rude, unhelpful agents, often they've just hung up on me or put me on hold and leave the conversation. No exaggeration. Another company has recently installed fiber on my street and their service hopefully goes live soon. Really do regret my decision to try Astound.

Hired HiFi (Dustin) to set up my AV receiver, projector, a bunch of peripherals (Apple TV, PS5,…read moreSwitch) and my sound system. It was a pretty quick process and super affordable. I enjoyed talking about Tarantino movies while he put it together. Hiring HiFi again to set up a record player.

Highly Recommended!…read more Excellent communication, value, and service! Could not have asked for a better experience.