Ted was very helpful. The front office answered the call right away, did some initial troubleshooting and then dispatched. Ted fixed the broken interior bathroom door within a few minutes and we had access again. Thanks for the very quick service from phone call to repaired within 1 hour. read more

You know what we go here for the most in my household? Key Fob battery replacements. They pop it out and switch them in minutes! Easy, functional, and cheap. Of course they have all the key accessories you could also need with designs, different locks, etc etc But if you need a battery change out for your car keys..... this is your place! read more

Absolutely great service. Quick & efficient work. I called the business at 8:34 this morning, just minutes after opening. I was greeted by a pleasant & knowledgeable individual. He let me know the cost for the service I was looking for (re-key) and let me know that I could just walk-in, no appointment necessary. I drove over to the store, new lock set for a front door in hand. They rekeyed my set within 10 minutes. They had an awesome selection of unique design keys. I chose a few new ones to go with the new locks. I quickly checked out (tap to pay is available here!) and was on my way. What a great experience. I almost purchased a re-key kit online to try to DIY it and I am so glad I didn't. This took almost no time, was incredibly affordable (cheaper than the kit I was going to buy and time I would've spent potentially ruining a lock), and so convenient. Love this local business & will definitely be back! Also, THANK YOU! To both ladies who were running the shop today. I love seeing women in male dominated industries. That was such a pleasant & empowering encounter. read more

They did a great job on my 2020 Toyota key fob. Great customer service. It went very smoothly read more

We needed to code two key fobs we purchased off of Amazon. They did it quickly and only charged us for one. It was simple and we're very happy with our experience here. read more

They are honest and reliable! There prices are fair. I once used a different company for a broken lock and the tech tried to charge me double the price. read more

Nicole and Ryan are knowledgeable, friendly people. They have fair prices, are well-stocked, gave quick service.

Just had them cut and program another key for me. It was a keyless entry/start, 4-button, Ram truck remote. Got it programmed and cut in under 15 minutes, and it works perfectly. Bought a genuine key off of Amazon for $50, cut and programmed for $100, and way less and faster than the dealership. Great people! read more

Amazing service definitely coming again so helpful getting a copy of my car keys and remote on the keys.

It's so nice to find reliable services!! Our front door lock started to have issues last week.. The door handle was probably as old as the house.. and it was starting to wear down and not lock.. My youngest called and we were able to have someone come out last week. Apparently needed to replace the entire door handle/lock.. Son was able to find a replacement that did not require drilling.. They arrived today and replaced with the new set! Problem solved.. Thank you for such great service! read more

Elk Grove Lock & Safe - Thank you for such great service!! - Keys & Locksmiths Near Me - Elk Grove, California

He was very knowledgeable, friendly and respectful, he helped me right away and I was very happy with the work he provided

Great customer service and really appreciate the quick turnaround on the rekey project that we had. Would definitely recommend them.

I needed a key fob for my 2013 Honda Pilot and they got it done in minutes. Quick and easy.

Fast and efficient! Great customer service and reasonably priced. Needed a new key for my push to start Nissan Altima. The key was in their inventory and received my key in less than an hour. If you have AAA you can be reimbursed. read more

They go above and beyond for their customers. My tow hitch was locked and I did not have the key they cut the lock off since the picking attempt failed due to debris build up in the lock. They were fast and friendly. I was in and out in a jiffy read more

Had to duplicate a smart key fob for a 2019 RAV4. Checked reviews and this was the go to place. Called ahead, no appointment needed. After verifying I had purchased the correct blank on Amazon, Elk Grove Lock and Safe programmed and cut the blank in less than 20 minutes. Very reasonable pricing too!! read more

A broken key is always a hassle but having to return to the shop multiple times was very frustrating.

Had multiple keys cut here. House and A. M. tailgate lock. Standard car keys, plus Sidewinder/internal Ford keys. (Even after breaking a stylus, because my a.m. key slipped, they didn't charge me. The key worked perfectly!) Very professional and fair. Thank you! read more

I needed a few copies of our mailbox key cut and the post office wasn't very helpful. I stopped into Elk Grove Lock & Safe and they quickly cut me three copies but I had to return a few days later to see about having one key adjusted as it didn't work. The staff was very helpful and once again quickly quickly did the work and the key worked! Thank you for a great experience! read more

12.10.19 Took a new locking doorknob to Elk Grove Lock & Safe. In about 5 mins and for $10 my new set was keyed to existing doors and key locks. Prior to going to purchase item, employee face me some tips regarding keys and locking mechanisms, basically told me what wouldn't work. Thank you again for doing this and saving me a service call. Your company rocks! read more

I needed a extra key fob remote made for my 2013 Nissan, the dealer wanted $300 for the key and $200 for programming. I called 4 locksmiths, all quotes were under $250. However, Elk Grove Lock and Safe .. was the lowest. I bought an OEM key fob from Ebay for $59.. then had them cut and program the key in less than 30 mins for only $70. Make sure you buy the correct key with correct frequency. Total $129 ! Excellent service and prices!! Thank you! Do your research and save money! read more

Elk Grove Lock & Safe - Brand new extra key fob - Keys & Locksmiths Near Me - Elk Grove, California

Very helpful and very busy. Customer service is exceptional and they have the best knowledge on all things that lock.

I had been putting off having someone come out and figure out what was wrong with my Baldwin hand set. Should have done it long ago, Scott came out figured it out and fixed it. He was so pleasant to work with, best experience I've ever had with a lock company, I highly recommend them! Thank you, my door is so easy to open now! read more

12/21/22 They are so good, nice & friendly!! After trying 5 locations & 3 key machines I came here from a referral from 3 Big Box Stores. I have a very common storage key but with all the "Supply Issues" that still are out there, it's a now hard to fit key. Their stock was out but they ordered more to come in soon. Glad someone cares enough to get my request done. Yes, 5 Stars rating. read more

Have used them twice. Once to program a car key and once to see if they could cut a hard to find key. They were honest and told me to go through the manufacturer because they would just have to order a blank from the manufacturer and cut it for an additional cost. Fair, honest and competent. read more

I previously received 4 quotes from 4 other businesses. 2 didn't service my area, 1 was unreasonably expensive and the last was a no show. After feeling a little disappointed, I came across this business through Yelp and gave them a call. Sent them a few photos and made an appointment within 5 minutes, for the next day. The guy who came to service my lock was very caring and professional. He was able to fix my sliding door lock within minutes. Explained a lot to me and even how to add extra security if needed. Sprayed the base to ease my heavy sliding door, so I no longer need terminator strength. They were very upfront and honest with the competitive quote and pricing, which I appreciated very much. Will definitely use them again for any future lock issues. read more

This is they place to go for your key and lock needs. They're masked up, respecting your safety. They were friendly and very helpful. Nicole was able to help me salvage some old key parts to save some money. She also recommended the remote protectors so I don't end up with more broken parts. So I basically got 2 fully functional keys and a backup key for less than what the dealership would charge for 1. Save yourself the time and headache, skip the dealership and head to Elk Grove Lock & Safe. read more

Elk Grove Lock & Safe - Keys Made, Money Saved - Keys & Locksmiths Near Me - Elk Grove, California

Needed to get a new key fob programmed and the key cut. They took care of me in less than an hour and saved me a trip to the dealership at less than half of the cost. The two ladies working were amazing, polite, and focused on taking care of their customers. Highly recommend Elk Grove Lock & Safe! read more

Amazing service!!!! I lost the keys to our company forklift and they were able to make a key and the friendly staff explained to me how to get the ignition out to take it to them. Not only did they make a key but they also furnished the code that goes to that key. If I ever do something that stupid again, I'm definitely calling them. Thanks a million!!! P.S. This happened back in October 2019. Sorry for the late review. read more

Elk Grove Lock & Safe - The lost forklift key was replaced and back to business as usual. - Keys & Locksmiths Near Me - Elk Grove, California

Stellar attention to detail in making a duplicate older car ignition key that fits well. People used to hardware stores will be shocked at what a perfect job this locksmith shop prides itself in doing. read more

Fast, efficient & so easy. I didn't know how easy it is to get our house locks changed, the relief to know our home is secure with one key for every door. After 20+ years and multiple keys passed out it was long past time to change the locks. Had I known how easy it is to do I would have changed the locks years ago. read more

Incompetent, overpriced, lacking integrity, always busy, and terrible teenage customer service. We got a key fob that never worked, even after they re-paired it. The next two times they were too busy, but they said they would make it right no matter how long. It took a long time for the dealership (diagnostic fee in excess of the price of the key fob signed off on) to figure out their key fob was causing errors in the car's system and OEM keys, proven by us taking the battery out of the faulty key fob and everything going back to normal. It had been a long time, but I asked them if they would give us a deal on a non-aftermarket key fob that worked. They had to call me back to ask the boss, but never did. I called back the following afternoon and they said they were busy and did not have the time to call me back. I asked again about making it right, she said no refund. I explained again, I never asked for a refund and only asked for a discount or replacement key at cost and would return the mint condition key fob they sold me, and that our key fob was new and never worked. She got annoyed and said she would ask, but then said no after she became rude and acted like a teenager with extraordinarily little sense of responsibility and customer service. If you are looking for a small key shop that cares, who might charge 1 1/2 to 2 times the amount for a key service or safe but would be worth it for the integrity and quality, this is not the one. You will get all the high prices, but also lies, poor service and rudeness worse than Walmart. I also bought a safe for half the price they were charging for the same model, read more

Reasonable fast communicated effectively and was on time with courtesy updates on arrival Key was lost. Called and somebody was out to the property within 30 minutes and since I price shopped they were in the middle and I could not have been any happier read more

Moved into a new home and previous owners left one key even though there were 5 people living here. That made me feel a little uncomfortable. The day I moved and realized this I looked up lock smiths and called places, they either were extremely expensive or wouldn't come same day. I got in touch with this place and they said they could do save day and world with with my schedule. The locksmith showed up early and asked if he could start, I said sure. He rekeyed 3 locks and made multiple keys in less that 30 minutes and under $100. Would gladly recommend to anyone. read more

Nicole helped me, and she was amazing! Fast & Professional. She programmed a new remote fob for my 2015 Toyota Sequoia! This is the only place I'll come now! Talk to Nicole! read more

We were looking online for a reputable locksmith and read a lot of great reviews on Yelp. Great customer service from the beginning by both Jeff, who scheduled our appointment and Scott who re-keyed 2 doors. Scott was on time, very professional and skilled. He was personable and we would highly recommend this company and Scott! read more

Great job well done! They were friendly, kind, quick, and efficient Satisfied customer! read more

Outstanding service and always friendly and helpful. This is the only lock shop I will go to. read more

I just wanted to say how wonderful Elk Grove Lock and Safe is. I have been using your service for keys at my church for a few months. All keys fit perfectly. We were using another lock place, their keys always stick. Thank you for being so helpful. Linda D. read more

Great prices and customer service! I would highly recommend to a family member or friend!