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Elko Auto

3.4 (56 reviews)
Closed 8:00 am - 6:00 pm

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Random bolt used in place of where manifold stud should be

WORST EXPERIENCE I HAVE EVER HAD WITH A REPAIR SHOP!!! (See photos below) Please do not take you vehicle to this unprofessional and incompetent shop. I brought my vehicle in with an exhaust leak issue and was told that I needed new exhaust manifolds. They completed the "repair" and charged me an additional 6 hours labour and for $400 worth of parts that I had actually brought in myself. Then things went really south. Only a few days later while driving home to Canada the exhaust leak reappeared and was worse than ever. I called Kevin and he instructed me that since I could not return to their shop I should take it into a local shop and have them diagnose the issue - and if it was a result of their work they would cover the new repair bill.. So I took it to a certified professional local repair shop. They were quickly able to diagnose the issues and were actually laughing at the insanely incompetent work by Fearless. The issues include: - Fearless noticed the leak was a result of rusted and broken manifold studs and rather than using $50 worth of new studs, they reused the rusted old studs that would inevitably break leading to the same issue (literally lasted a few days) - Random bolts were used in place of studs that could not be properly torqued and also were bound to fail - The manifold gasket was improperly sealed resulting in a blowout (see attached image) - They charged me 12 hours labour when the other shop was able to complete the repair properly and extract all studs in 4 hours... - They charged me $400 for parts that I bought myself and took OVER ONE MONTH to refund me and numerous phone calls asking where the money is - Told me to take it to another shop to diagnose their faults and then when I provided them the details and account from a professional mechanic they were completely unwilling to issue any sort of refund IT IS ABSOLUTLEY DISGUSTING THE WORK AND CUSTOMER SERVICE PROVIDED BY THIS SHOP. BOTTOM LINE - I TOOK MY VEHICLE IN TO HAVE AN EXHAUST LEAK FIXED AND THEY PERFORMED A HALF ASS REPAIR LEAVING ME WITH AN EVEN WORSE ISSUE. THEN WHEN I PROVIDED THEM CONCRETE EVIDENCE OF THE POOR WORK THEY WERE COMPLETELY UNWILLING TO ISSUE ANY SORT OF REIMBUSMENT. THE WAY I SEE IT IS THIS SHOP STOLE $2000 FROM ME.

2019 Subaru BRZ
Alexis S.

I had a front splitter and side skirts installed by Kevin and his crew and they did amazing ! They worked exceptionally fast and managed to fit me in on a tight schedule will definitely return for future work

Jacquelyn C.

Where do I start, these guys not only do outstanding work but their customer service.. I'm talkin legitimately care! Kevin opened up shop and got me in within hrs of callin. when i picked up my bike Kevin showed me/ educated me on how to properly check my fluids! not 30 sec of pickin up my bike I get cut off at a intersection and lay my bike out. I call Kevin and he's there within mins. takes me and the bike back to shop, luckily mostly cosmetic but personally takes me to pick up new mirrors and tail lights, fixes it right there and sends me on my way!! I'm honestly glad these guys were with me throughout my first lay out. shit was scary and they not only took care of my bike but me. I have never been to such a wholesome shop, I felt like family the moment I walked in! These guys are top notch in every way, definitely recommend and will definitely be doin business with them from now on!!

Leigh S.

I bought a car almost 2 weeks ago from them that I found on cargurus.com The second day the radiator split in half. I had the car back for 2 days and the AC went out. I drive for 5 days in AZ heat. I was waiting this whole time to hear from them on when the part would be in. I called them and told me the part was in, I showed up only to find out they didn't have the part Day 8 they ordered and installed the wrong part...more waiting-about 4 hours...correct part is installed. Day 9 the battery light comes on. I pull into gas station, the mechanic tells me I have no alternator belt. My steering and ac shut down. I have car towed to shop. They refused to cancel the sale, I asked them to buy it back as I am at my wits end. They tell me to take an 1,100$ loss or sell it myself!!! All along they kept telling me what "good guys" they are.

Spliced wires, oil leaking on valve cover after the gasket was replaced .

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9 months ago

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1 year ago

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1 year ago

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1 year ago

Helped fix my ac! Quick and made sure I everything was working before I drove off! Will definitely return for any of my car needs.

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3 years ago

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1 year ago

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3 years ago

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2 years ago

Fair pricing and quality products in a low pressure family friendly environment. I would refer my own clients to them

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4 years ago

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3 years ago

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4 years ago

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4 years ago

Kevin and his crew are awesome and they do amazing work. I will not go anywhere else for auto repair!

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4 years ago

They did a great job. Very pleased with the way they handled the problem . I would highly recommend them.

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4 years ago

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3 years ago

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4 years ago

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4 years ago

Amazing service from Kevin! Called on Easter and he answered the phone. Very helpful and knowledgeable.

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James R.

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4 years ago

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6 years ago

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12 years ago

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7 years ago

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7 years ago

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9 years ago

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7 years ago

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4 years ago

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4 years ago

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7 years ago

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8 years ago

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7 years ago

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7 years ago

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7 years ago

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8 years ago

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4 years ago

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8 years ago

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9 years ago

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Page 1 of 2

Ask the Community - Elko Auto

Review Highlights - Elko Auto

A HUGE shout out to Kevin and the crew at Fearless Motorsports in North Phoenix.

Mentioned in 30 reviews

Read more highlights

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Jake was easy to work with and got me in even though it was a short (Holiday) week. I went in with…read morea "shimmy" in the front end. The people in the office were all courteous, welcoming, and pleasant! No "talking down to a woman" bs at all. I really appreciate that! Communication was clear. They called when they said they would. Jake was clear on fee structure and costs along the way. Sunshine also performed a pretty thorough general inspection and found a few additional things that needed to be addressed. The choice of what to do or not do was completely mine. There was absolutely NO pressure to approve the other suggested services. They sent a text with pictures of what they found and explained anything/everything I asked about. Again, very much appreciated! I ended up needing new lower front rocker arms & bushings. They also performed an alignment (due to rocker arm replacement) oil change, tire balance & rotation and replaced the engine filter. I could see it was needed based on photos sent via the text. Jake found a replacement kit that included arms and bushings which saved me some money. Yay They also found the tires had been rotated improperly for an AWD. They checked tread wear and put tires in correct position to help them wear more evenly. I am completely satisfied with all levels of service received. Thank you so much Jake and Sunshine.

Fabulous communication and support. Handled our Ford Transport that many shops cannot. Recommend…read morefor you auto needs.

Arrow Automotive

Arrow Automotive

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I chose to try out Arrow Automotive because of their great reviews and responses to their reviews…read more I was not disappointed! I called to make an appointment for fluid exchanges as my car is nearing 90,000 miles. Before they scheduled the fluid exchanges I requested, they offered to do research to look into my specific make, model, and year to ensure that the items I was asking for would be due and pertinent. They called back within 10 minutes, gave me the research the found, and suggested a transmission exchange service and brake fluid exchange. I dropped my car the morning of my appointment and they were done before 2:00. This is the first car shop I've been to that doesn't smell of oil and tires. And the men behind the counter were dressed nicely in button down shirts with ties. They explained what the services would entail and what they should help with. And boy did my car sound and drive better than she has in a while! I recently went online to schedule an oil change and it was the easiest scheduling platform I've used. I even was able to get the day I wanted! Thank you for your exceptional service, care, clarity, and honesty. See you all soon for my oil change!

Called them ask how long to diagnose a radiator problem…read more They told me 1-2 hours. Fixing the radiator depends on the diagnosis. That makes sense. So I scheduled a 9:00 am appointment for a diagnosis. Took the day off. I got there at 8;45 am. They told me they could not diagnose it till 3:00 pm. I showed them my email with a 9:00am appointment They said, oh most people just drop their car off. Their appointments have no meaning. English words have meaning but not to them. I'm sure you can't tell them most businesses just give me the bill and I pay it later in the afternoon

Devine Automotive

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I was recommended by multiple sources to come to this place and my only regret is not doing it…read moresooner. They are lovely. Their prices are incredibly fair and they're not going to talk you into stuff you don't need. I went to another place in town that told me I needed $1500 in maintenance and then when I asked again two months later, someone at the same shop told me I needed $400 in routine maintenance. I came here for an oil change and told them that if they noticed anything they thought needed a tune up - I was game as I was about to make a big cross country trip. They came back and said everything looked great. I ran through the list from the first quote I had and they eased my mind. They let me know that they thought all of that was unnecessary and didn't make sense given the past maintenance and state of the vehicle. It was so nice to feel like I was dealing with honest humans. I would recommend this shop to anyone looking for routine or necessary maintenance!

8/31/2023- Decided…read moreto shop around for other estimates for the Lexus and the 4runner. I called to inquire on maintenance service for my Lexus-(that is at the Lexus dealer getting an oil change).... I was expecting to leave a voicemail, but they answered the phone... Nice! Very helpful and casual.. he even said they could just look to see if I need my serpentine belt needs to be replaced on the Lexus.. Since I am having the oil change there, I scheduled for the 4runner to get an oil change.. for next week. I have a great feeling that we will now have our cars serviced here! * Yelp discount of 5% that I can also use! Every little bit helps!

Elko Auto - usedcardealers - Updated July 2026

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