Nice property in downtown Amarillo. Very in demand. Very friendly and helpful staff considering the…read morevolume of guests during our stay. Aside from the hospitality, I am guessing the kickback hour is a big draw as well. They are also pet friendly. We were on a roadtrip to Colorado and decided to spend the night on our way back. There were 2 tour buses when we arrived and it looked like we just missed the crowd at check-in. The front desk folks were an epitome of Texas hospitality. Friendly, laid back and the ladies just made us feel so welcome. We were given 3 drink coupons each for kickback hour. Our 2 queen room on the 2nd floor didn't have much of a view but it was homey and quiet. Kickback hour was busy but staff were surprisingly very accommodating. Their margaritas will give you a buzz. They have hot food items, soup and a salad for the complimentary light dinner. For those that have not stayed at a Drury Inn before, the kickback hour is similar to Embassy Suites' evening reception, but WAY better. We slept surprisingly well, considering the hotel's proximity to the highway. We had no problems with the ac either. Breakfast was better than your typical hotel breakfast with a bunch of options. We did not get to use the other facilities because we had to head out early. This was our first time staying at a Drury property. I'm normally a Hilton and Marriott girl but I'll definitely choose Drury if there is one available in my future destinations. We also appreciate the military discount they offer. Thanks for a memorable stay!

My stay had a few positives, but overall the property felt dated and in need of attention. The…read morehotel is showing its age, and several areas could benefit from upgrades and better maintenance. One of the biggest issues was the lack of consistent air conditioning throughout the building, which made common areas feel uncomfortable at times. I also found the terrace layout inconvenient since there are no stairs providing direct access, making it less practical than expected. Unfortunately, the room had a funky odor when I arrived that never completely went away during my stay. While the staff was courteous and the location was convenient, the overall experience didn't match the quality I expected. With some renovations and improved upkeep, this hotel could be a much better place to stay.

Most folks reviewed Starlight Canyon after a weekend retreat with their fiancés, spouse or…read moresignificant other... It's that kind of place. Lol. I am the single mom who brought her kids here to share the Mesquite room on October 9-10, 2022. This bed and breakfast is located in a somewhat remote area of Amarillo, Texas. The surrounding landscape is a bit reminiscent of Palo Duro Canyon - which is just a short drive away - but not in an extreme way that the Lone Star state park yields. The view from the hot tub at 7:30PM was amazing with a glorious display of sunset colors. Robes were provided behind the bathroom door. Near the pond on the old red, white, and blue amusement park ride chair, we found a walking stick. A friendly orange Tabby cat kept returning to our front door. My 8 and 9-year-old couldn't resist petting the stray feline. We weren't crazy about the continental breakfast which comprised of a cherry turnover, Yoplait yogurt, and Tropicana apple juice so we'll pass on that if we don't stay on a morning when they offer a hot meal. Just a couple of other cons: I leave to pick up pizza in town and someone takes my spot in front of our door. Lol. Also, my stupid Sprint/T-mobile coverage was terrible here. The other accomodations definitely overrode the somewhat lacking Monday morning breakfast: quiet neighborhood, calm weather, microwave, mini fridge, iron & board, lots of programs on the TV, free Wi-Fi, walk-in shower, and private gated area with code access.

My wife and I are celebrating 20 years of marriage by going west and being spontaneous. When…read morelooking for a pace to stay, we found this, so we thought we would give it a go. We stayed in the Pinion. The positives. It's remote and really close to Palo Duro Canyon (18 minutes) That was nice. It's about 12 minutes from the Big Texan. It's in a pretty setting. The bed was comfy. We stay at B&B's because there is a level of expectation where hospitality takes over and you feel like you were being treated like royalty. This is not that place. It almost felt like our stay was a little bit of an inconvenience. The room is small and very dated, but covered in wood plank and not very clean. A lot of dust. This particular room did not have a shower and only a bath tub with the hot water trickles out. I'm not joking. It took about 30 minutes to fill the bathtub. Tip 1. Make sure to ask if the room you are booking has a shower if you're needing a shower for medical reasons or handicap accessibility. According to one of the reviews, and in their pictures, there appeared to be a nice shower in the mesquite, but we weren't given the chance to stay there. Once you get in the room, you're given two towels for the bath and two towels for the hot tub. I uncovered the hot tub to see that the water was very cloudy and it wasn't a result of the bubbles. So I put the cover right back on. They don't give you anything with respect to toiletries when it comes to soap or shampoo or lotions or bath bomb. So it really does feel like you're not being pampered. Bed And Breakfast should always feel like you're being pampered. And inside the room, you're not giving any type of bottled water, filtered water and so you rely on the bathroom sink in the bathroom tub. Which I thought was really bad. The outside of the room was covered in Pineneedles on the walkway, and so we tracked some into a room. When we were trying to get into the door, some even to get into the wheels of our suitcase. It was kind of annoying. The area is just really dated and not well kept. However, that does give it a very rustic feel and so if you're into that kind of thing that it may suit your fancy. It does have a really cute cat that keeps you company in the random deer that you will see from time to time. Overall, I'm sure it meets the needs of a specific clientele that would enjoy that atmosphere but when I go to a bed-and-breakfast, I consider myself to be high maintenance. So they certainly could meet the need a specific individuals however, it's not a place that I would really return to .

Amazing staff and a very clean and spacious room! We loved that it was pet friendly. We appreciated…read morethe breakfast options as we were on the go traveling across country.

So apparently the staff won't replace towels but will half ass replace one floor towel and one roll…read moreof tp. I asked for towels but house keeping had left so I had the option to BRING my dirty towels to the front desk (which house keeping already took) and I could get replacements. So they will come to the room but not leave shower supplies. Then when I called my phone don't work and the number on it is for another Quality inn. And then there's the Roach

Wow! We are on a 10 Day Rd. trip at different hotels and this has been the cleanest most organized…read morehotel yet. We will definitely be coming back here again. The staff was amazing at the front desk and our rooms were so nice. Everything worked like it should which was a relief. Great place to stay.!

You need people who act like they want to be there. One particular woman at the front desk was so…read morebusy she couldn't even look up from her computer, took her at least 5 min before she even looked up to acknowledge we were standing there. When she did finally look up she didn't say I'm sorry for the delay, or apologize or anything. Just looked at us like we were just an annoyance in her life at that time. She had an attitude and was NOT friendly at all! She didn't smile and was very rude! My friend asked her what time would the bar open? Her response was NEVER, again friend asked will it ever open and her response was NOPE. I will never stay there again. Honestly, we went in and out a lot and not once did we see her smile in the 2 days of staying there. It would probably be in your best interest for your hotel by getting rid of her. I didn't catch her name because she didn't have a badge on. She was working the desk on Monday the 23rd of March at 4:00 in the afternoon. I could give a description of her but maybe you can figure out who she was by the date and time. Also, if you advertise a bar it should be open. Ridiculous!!!! I'm sure this will never make it to the right people because it looks like there are a lot of complaints about the check in process.

When I tell you, this was probably my top five stays of my entire life. It is no exaggeration. The…read moreroom was impeccable. The shower was amazing! It would've been my favorite shower in over 50 years on life had I've been able to get in just a tiny bit warmer. The team at this location are the most friendly people you will ever meet. I've only been to Amarillo one time, but if I ever return, this is absolutely where I will stay.

The only reason giving 3 star is upkeep of hotel. There is a lot of guest traffic in this hotel as…read moreis very popular and I've been staying here since opened in '21. Last time there was 6/26 the hotel is really showing wear, weathered and worn finishes in rooms, to room doors that are hard to close and open due to warping or something which then causes big gouges in wood frame, worn looking hallways, light fixture hanging off its mounting in hall, nicked wood, rugs missing with the glue stains on the tile that was on the 7th floor where I stayed. I don't understand why nicer hotels don't stay on top of these things. Btw my room was high $300's too! I'd probably stay here again but not when is high $300's.

Don't normally write bad reviews unless it's an absolute horrible experience, so here we go…read more First: Checkin took 30 min, the clerk seemed confused. Said my room type was oversold and asked if I could be flexible to change, so I agreed. Second: was on the 8th floor, and only 1 of 3 elevators worked. Needless to say that wait was forever, every day. Third: On my third night, the only working elevator was in "test" mode, according to the manager and was off limits, with no answer of when testing would be completed. So I walked 8 flights of stairs.....got my steps in! Fourth: received my bill via email on the morning I checked out, when I was already at my office and was overcharged by $300, due to the room type change. That was not explained to me when the room type was changed at check-in. And what is more odd as the fact that the room type was a downgrade, and I was still charged more! Fifth: I tried calling the hotel to work out. The wrong charges in the hotel. Phone line was busy, just received a busy signal. So I had to go back to the hotel in person to dispute the charges. Sixth: the hotel manager listen to my explanation and honored my original charge, which was the right thing to do. After I went ahead and told her the other issues of the hotel, she said she would just get those fixed and never apologized. The entire time I was here with all of the challenges not one staff member actually said "I'm sorry". I will never stay here and I would never recommend anyone to stay here. It's not harsh for me to say that this place operates like a joke.

We make a point of stopping at this hotel every year on our trip from Houston to Colorado. It's…read moreclean, well located, and has a pleasant bar/cafe. David gave us a warm and friendly welcome at check-in. As our reserved room wasn't ready, he upgraded us to a suite. We only discovered the upgrade upon entering the room, which was a lovely surprise. Also, bonus points to this Courtyard--fresh cookies in the lobby were a lovely touch!

Quite clean, comfortable beds, quiet, good shower pressure, and really tasty breakfast items. It's…read moredated, but as I say pretty comfortable. Nice workout facilities & great lobby w comfortable seating. You can walk to Great Texan Steakhouse.

Least favorite stay on our trip from North Carolina( stayed at two other hotels). We came here for…read moremy husband's job. Pool closed 3 days, with young children the pool is very important to us during each of our hotel stays. The staff tried to help out on day number two that's the only reason I gave 3 stars. Besides the pool, the rooms are pretty clean but the halls are a bit dirty. I was worried with it being pet friendly, it would be obvious but I wouldn't have known had I not seen the dog guests.

Wonderful West TX hospitality shown here at Embassy Suites. I am truly impressed at the property…read more It is immaculately clean and the beds are so comfy. I am a convert! I love the evening snack and drink reception. The pool and hot tub were well kept. The fitness area was spacious and fresh.

We stayed for one night. The room was clean and offered a living room, bedroom and bath. We ordered…read morefrom the in room dining menu and the food was excellent.

My very favorite place to stay in the world. Ashley's service via grocery store runs so you arrive…read moreto a stocked fridge sets everything else up for success. The views are just incredible and the lodgings are so nice, and you're spitting distance from Sad Monkey Mercantile which is a fun stop for everyone.

We had the most quiet, peaceful and relaxing stay. Chairlift cabin was perfect for us and another…read morecouple with 2 bedrooms and 2 bathrooms. It was clean and inviting. We grilled and sat on the porch in the rocking chairs and soaked up the view. The concierge service is friendly and amazing. Ashlee did a great job on creating our Texas gift basket, the ball cap was perfect ;). We can't wait to get more family members here and stay again!

Perfect location near, but not at the freeway. I've been staying in too many hotels the past few…read moremonths and sometimes you just can't tell if you're going to hear Jake Brakes from the semis all night. This My Place was a bit from the freeway and was quiet. The room was simple, and just what we needed. It has a full kitchen, and while we didn't use it to its full abilities, we appreciated having the fridge for storing our stuff we'd brought in a cooler on our cross country trip. The beds were comfortable and we slept well after a marathon day of driving 16 hours. The front desk person was very nice and informative upon check in. Next time we get a chance we're staying at this property and hope to get to try some other My Place locations. My husband joined their frequent stay club in anticipation of future stays!

Update- after a few weeks the hotel was forced to remove the smoking charge. It was a scam and they…read morecouldn't produce evidence (because it never happened). My advice, check your credit card bill after you stay there. They never notified us of the charge and we only found out after looking at the credit card statement.