We first started working with Ella in 2020 to purchase our first home, right in the middle of COVID when open houses weren't available. Despite the challenges, Ella efficiently arranged private showings around our schedules and made the entire experience smooth and enjoyable. She always came prepared with thoughtful advice, helpful insights, and a clear understanding of the competitive Bay Area market. Thanks to her network and persistence, we were able to view some homes early before they officially hit the market, and her strategic guidance during the bidding process helped us secure our ideal home within just a month. Earlier this year, when we moved across the country, we worked with Ella again to sell the same property, and once again, she exceeded all expectations. As our listing agent, Ella was incredibly resourceful and hands-on. She coordinated vendors, contractors, repairs, and staging on our behalf, carefully managed invoices, and supervised every detail as if it were her own home. Her dedication and professionalism gave us complete peace of mind while managing the sale remotely. Thanks to her expertise, our home sold just 10 days after hitting the market. Buying or selling a home can be stressful, but Ella made both experiences feel seamless and well-managed from start to finish. If you're reading reviews trying to decide on a realtor, choose Ella. You'll be in great hands. read more

We just closed on a house in San Mateo, and we would not have been able to do it without Ella! We are so grateful that we randomly met her at an open house, and many months later decided we were ready for an agent so reached out to her. Throughout the process, she never pressured us, yet she was willing to spend countless hours going through detailed disclosures, putting together offers (that we did not win) or answering our random questions at all hours. She helped us to see things at houses we would have missed or think through future changes or renovations. Even during the closing process, she stayed super engaged and was always advocating for us and making sure we were taken care of. She has a work ethic that seems rare and truly cares about her clients. read more

we used generative AI to find the best realtor to sell a property in mountain view. it named the top 3 and we interviewed all of them. it was obvious from those interviews that ella was the absolute best. she had the most positive energy and proactive marketing plan that included lots of social media outreach. we found her to be extremely easy to deal with and she went the extra mile to help us out. this was particularly important since we live in another state. the last thing that i will say is that she is very conscientious. there were three particular moments i can remember that she steered us towards making decisions that were best for us and not as financially beneficial to her. i think that is pretty rare these days. so i recommend her enthusiastically and without reservation. read more

This is the second home Ella has helped us buy, and we honestly wouldn't work with anyone else. She really understands the neighborhoods, the market, and how to position offers. She gave us honest advice on pricing and always talked through the pros and cons of each property, which we really appreciated. There was never any pressure, and we always felt supported and in good hands. Highly recommend her to anyone looking for a great agent! read more

Years ago, Ella helped me buy my first home when I had a very limited budget. In the end, I found a bright and well-lit place that was convenient for both living and renting. At that time, 3 similar units in the same complex were on the market and quickly went under contract, but I purchased my home for 5% less than another one that sold around the same time. Recently, Ella helped us buy our second home as well. This time, we needed a house in the BEST school district but had a limited budget. We knew it wouldn't be easy, but Ella made it happen! What I love about Ella: 1. She truly listened to our needs and remembered what we liked and didn't like during tours, making each visit more relevant. Because we have very specific preferences for the layout of the kitchen and living room, we considered remodeling options for almost every house we viewed. Ella has a lot of experience in this area; she actively participated in our discussions and provided constructive feedback. She advised us on what could be changed, what changes might affect resale value, and how to make the spaces more comfortable and functional. She even helped us find a trustworthy structural engineer and designers. 2. Ella has an in-depth knowledge of the neighborhoods and helped us understand the potential value of various properties. She even introduced us to off-market opportunities, which was a huge advantage. We also prioritize schools, and Ella is well-versed in the characteristics of each one, helping us make informed decisions. When it came to homes outside our budget, she was honest and straightforward with us, never pushing us to make an offer. Her approach made the entire process much easier and more transparent. 3. During the offer process, Ella never pushed us to our budget limit. Once she understood that we were unwilling to go above our initial offer, she communicated several times with the seller's agent, sincerely expressing our desire to purchase the home and grow our family there. Ultimately, her great negotiation skills and dedication helped us secure the house. 4. Ella is very detail-oriented and was incredibly efficient and helpful at every stage. She consistently reminded us about various aspects, from the deadlines for every loan steps to ensuring that the smells in the rooms could be harmful to our baby and that we should ventilate them promptly. 5. Last but not least, we have a newborn, we needed someone flexible. Ella worked around our schedule and even took care of our baby during house tours, which was such a relief. We are so grateful for her support and expertise. Five stars all the way! read more

Ella helped me sell my San Jose condo in February, 2022. She was very knowledgable on providing recommendation to clients on [1] market-preferable staging style [2] listing and open house date selection and [3] pricing strategy. She was always on top of everything and managing good communication with buyers and their agents. Given Condo has some touring complexity on various amenity locations, Ella always walked with my potential buyers to explain details about the condo community and that provided higher chances on sales. And what I loved Ella the most was that Ella respected my personality and selling motivation then work out to find the best partnership. I appreciated Ella's hard work and hope you will enjoy working with her in the future :) read more

Ella is truly the best realtor in the Bay Area!! She is very dedicated and reliable, she is knowledgeable about the market and very responsive to text and email within 3days she found us our dream home in our preferred location in one of the busiest and most stressful real estate markets. Thanks for your service and for making this experience less stressful for us. Can't wait for you to help with my investment property!! I highly recommend her! read more

Ella is a great realtor, and I recommend her. I love how trustworthy, passionate, and professional she is; and that she actually listened to us and wanted to understand what we value. We worked with a different realtor prior to switching to Ella, and we are so glad we made the switch. Ella was very patient throughout our home-buying journey, which took some time because we were trying to optimize over many factors and the market out here is just plain crazy. It was so great how she promptly responded to our questions, and really helped us understand the tradeoffs in our options, with enough detail that we could feel confident in our decision. It really felt like we were working with a friend, which put my mind at ease, and I was impressed by how she helped us win the bid (and get a great price!) on our new home. read more

As first-time home buyers, my partner and I consider ourselves lucky to have Ella as our buyer agent, standing with us for the entire process. From house hunting to final closure walk-through, myriad things could go wrong and every unexpected piece of news for sure triggered a panic attack for a young couple like us, not to mention the entire process was done during the self half of 2022 when the market was tumultuous due to multiple interest rate hikes. Each time, Ella offered in-time advice and professional knowledge. The can-do attitude and attention to detail were rare among the realtors in the Bay area. In the end, her effort ensures a success story and a happy buyer- we bought our house from our first-ever bid in life. Of course there is luck, but it was Ella's dedication that paved the way for our smooth buying experience. read more

Ella has an extensive knowledge, responsive , helpful and excellent skills work! Ella turned our house looked Amazing in four days, she's on top of everything! We received multiple offers and 15% above asking price on the 3rd day of first weekend open house. We were stress free for the entire process and could not ask more from a real estate agent! read more

Ella is such an incredible, hard working realtor. She listened to every bit of feedback from start to finished and found us a perfect house within 2 months of beginning our search. Then, without us even asking, she helped us book all of the contractors we'd need to fix it up. We will definitely be using her in the future, and will suggest her to all of our friends! read more

Ella Sun Realtor - Real Estate Services Near Me - Saratoga, California

Ella is absolutely an excellent realtor. She helped us get our lovely new house in menlo park on 12/2023. It was the coolest housing market at that time. Ella patiently followed our speed and time to tour open houses. The most amazing part of Ella is her negotiation skill at bidding and the communication skill with the seller agent throughout the 30-day house closing period. She is always transparent to us about any information she has with the seller agent or lender. She has a strong empathy and is very professional throughout our work. She gave us a lot of valuable ideas throughout our house touring, bidding and closing. We are grateful to have Ella as our agent and would recommend her for anyone who has any real estate needs. read more

We feel so lucky to have Ella as our agent to help us find our first house in the Bay Area. We got this SFH in the top school district just within one week of working with her! (We had a different agent before her we truly see the difference) Ella is so professional, knowledgeable, and patient to answer any questions at any time for us. She is very familiar with the local market and provided us with real information and honest comments on each house we looked at. During the bidding, Ella proactively and closely connected with the seller agent and collected nearby pending sales info for us. We can't get this house in such a great district without her! We would definitely choose her as our agent again if we buy or sell our house in the future! read more

Ella works very hard and she is very responsible, because we are the first home buyer, during the time we were looking for house, Ella explains every steps in details and told us what is the reason behind we want to approach this way. In addition, she taught us how to make an offer and show us some strategies. We were very interest in a 4-year new house and she help to get very competitive price for us. Not only that, even after we got the offer, we had some questions like remodel or other home decorating, she was very patient and explain the differences between each material. If you are still looking for an agent to help to get your dream home, I strongly recommend Ella. read more

Ella is the consummate professional. I can't thank her enough for helping us find and close our dream house. There were many bidders for the house we wanted but she went above and beyond, submitting a cover letter and photos of us to the seller to ensure we were able to close on the house we wanted. She is very thorough with a killer work ethic - she tirelessly helped us to find the house we wanted and helped us tour numerous homes before we found the right one. She patiently walked us through the paperwork and even helped us get a cleaner and inspection agent! She is also just an overall wonderful human being who really cares about her clients. I can only hope she brings joy to many more clients as she has done for us! read more

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Very professional and dedicated. We did not know much about the market as a first time buyer, so we had a lots of questions. She was very patient and explained every question in detail. She helped us to find and buy our first house successfully. We love the house!!! Great experience! Highly recommend this agent! read more

When you work with Ella, you'll realize quickly that she's not your average realtor. She goes way, way beyond what most realtors do! She's very knowledgeable with many Silicon Valley neighborhoods and you can always count on her for real estate advice. When we sold our home, she walked us through the whole process, and even helped with the remodeling by recommending several contractors and handymen. She was at my property often to ensure all repairs, painting, and remodeling were done to satisfaction. Staging was amazing and made our house look like a million bucks more. She was extremely helpful and insightful during the negotiation process and we sold our home at a good price. Silicon Valley real estate is a very stressful transaction and we are so fortunate to have Ella as our realtor. We highly recommend her and we will use her services again. read more

We recently closed on our new home in San Jose and could not have done it without Ella. Ella is very familiar with the Silicon Valley real estate market, friendly, responsive, and, most importantly, has her client's best interest in mind. During the buying process, my wife and I will often tell each other how happy and lucky we are to have Ella on our side through one of our biggest decisions in life. Ella was very patient during the home touring process, didn't rush us nor up-sell us. When we decided to make an offer, she tried to get us the best reasonable deal possible. After our bid was accepted by the seller, Ella patiently walked us through the paperwork, loans, title company, and anything and everything that we had zero clue about. Ella even helped us find AC installer, handyman, and paid for part of our AC installation! After we moved in, Ella was still helping us wrap up minor details. If you're looking for a realtor who works hard, is smart, is responsive, and looks out for your best interest, Ella is definitely the one for you. read more

Ella was realtor. She is absolutely lovely. I am a pretty intense person and she was very patient and helpful. She was reliable, knowledgeable, and had no issues reaching out to people to get the answers. Plus, she knows everyone! 10 out of 10, I would recommend her! read more

We have worked with Ella for many years. She helped us a couple times to buy and sell properties. We trust her expertise and she always provides customized plans to best suit our needs. Ella will list out many options for us to choose and offer advice and suggestions you may not have realized previously. Ella is a super hard-working agent and replies to your message and phone call immediately. Searching for a dream house in the bay area is known to be a really tough process. Thanks to Ella for making our process much easier and smoother. If you would like to work with a professional and effective real estate agent, then make sure you don't miss out Ella! read more

You could not find a better realtor who will fight hard for you. Ella is super personable and funny which makes house hunting not feel like a chore to get dragged around from house to house. Ella was super patient with us as well, with us changing our minds to look in different areas. We found ourselves in multiple offer situations and Ella was able to land a deal on our dream home. I couldn't imagine working with anyone else on finding our perfect home. We love Ella and could go on and on about how amazing she is as a person and realtor. Definitely work with Ella you won't regret it! read more

Ella helped me to purchase my condo in West SJ in Apr. She was very busy with all her other clients but she has always get back to me no matter how late of the night! I'm first time buyer so I had no idea of the entire process and also had lots of corners and questions, she's so patient with me from day 1 until the deal closed. She also very knowledgable for the market listing, pricing range. Overall, I had a great purchasing experience with her and definitely highly recommend her to others! Thank you Ella! read more

Ella is one of best agents in Bay Area. We bought our home with her help. We got to know Ella and some other agents through friends' references. After talking with Ella, we decided to work with her rather than others. It turns out to be one of our smartest decisions! I would strongly recommend Ella if you are interested in buying/selling your houses in Bay Area. She is very knowledgeable, reliable, honest and professional. And she is very detailed-oriented and always provided us thoughtful advise when we discussed about each house we were interested in. We appreciate her straightforward and helpful comments that help us make the right decisions. She replies to our questions very promptly and sometimes her answers are beyond our expectations which indicated her great expertise in her job. In addition, she followed our pace for house hunting and never pushed us. While when we needed her help urgently, she could help immediately or work very late to resolve questions or problems. The overall experience is incredible. She is a superwoman and super agent! read more

Ella is an awesome and trustworthy agent! I am real estate investor so that I dealt with different agents all the time. She is one of my go-to agent. She helped me bought and sold one house in Willow Glen, and also sold one in Cupertino recently. She is extremely knowledgable, diligent, and super thoughtful for her client. When helping me selling my investment house in Cupertino, she acted more than an agent but a full-service real estate expert. Ella helped me handled not only all of the transaction details but also a lot of construction processes, including landscaping permit, electric and gas installation, and build permit. I am really appreciated. Highly recommend her to everyone who want to buy or sell a house in bay area! read more

Ella is very Nice and responsible, she help me lot for buy my condo,I feel so lucky work with her

Ella is not just the best realtor I've ever met, but more like a responsible, trustable friend to me during the house buying. We decided to buy our first house when the market is crazy, so we need someone with rich experience, precise judgment (on the house situation), accurate assessment of the house price, and most importantly, the incredible ability of negotiation. We are so lucky to have Ella as our agent, and she guided us to get our dream house. I want to highlight some details that I'm very impressed. Ella always replies to my message in 10 min no matter how late it was. Even when she's driving and not available to text, she called me immediately every time. Besides, Ella always remembered the tiny things I mentioned during our chat or house tour and took care of them, so I never got anxious or needed to push on anything. Last but not least, Ella did her best to help us fight for all the benefits, and all the results are miracles. I told her she should consider being a professor teaching negotiation. I'll definitely recommend Ella to all my friends, colleagues who plan to buy a house. I believe we will keep in touch and use her help in the future. read more

She is absolutely wonderful! We had our first home with her help last month and the whole process is smooth and pleasure. She is patient and knowledgeable and almost 24/7 available! We are so lucky to work with her and signed the contract the same day we made the offer. She spent a lot of extra time to help us go through things that were out of her responsibilities. Don't miss out Ella if you are a first time buyer! read more

Working with Ella was an absolute pleasure! We would definitely love to work with her again in the future and will recommended her to all our friends who are in the market to buy. My partner and I were able to find a dream home in Pacifica within just 2 months of house hunting. That isn't an easy thing to do in such a competitive market (we went against 9 other offers). She was able to quickly connect with the sellers agent when we found a house we were interested in, kept following up to find out more details, provided comps so we could make an educated decision on the offers, and went above and beyond working late to submit or revise offers to make sure we had a timely and strong presentation. Without Ella's expertise and dedication to help us, we wouldn't have been able to get our home. Even after we closed on the house, the seller didn't move the junk out as agreed, Ella personally hired someone to take care of it. That shows a lot about how she much she cares for her clients. We didn't just find one of the best and most honest realtors but a friend who we would love to stay connected with. Thanks again Ella for all your help. read more

Ella is the best real estate agent that we ever worked with. She is honest, professional, and always put our interest at top priority. She is more like an old friend that we can trust in the real estate business. In a crazy market like this, we got frustrated because of many failed bidding. She is always there encouraging us, and providing useful ideas on our house hunting strategy. She always tries her best in helping negotiating offers with seller agent, trying to get as much as info as she can to help us make an informed offer. When she sees issues in a house, she always tells us immediately. She is so knowledgeable and warm hearted, and the house tour with her has always been a fun trip. Finally, after half a year's hunting, we found our dream house. After that, she continued helping us find so many different contractors for our remodel project. She is truly the best agent one can hope for. Even today, Our 3 year old daughter would still ask if we are going to open house with Ella:) read more

Ella made buying a house such a breeze! She focuses on my need and and helped me find and close my dream house. She explained everything in a way that was easy to understand and she has a good sense on houses' value and she guided me through the offer bidding process and I got the house with very good price. Having such an agent is really crucial in this crazy market. Strongly recommend! read more

Ella was my realtor for when I purchased my home and when I sold it 9 years later. She was also my property manager for the two years before I sold it. She is the best in my book. She listens to our concerns, wishes and patients makes suggestions. She also goes beyond what is expected of a realtor and property manager and really tries to ensure you the most convenient, hassle free and easy experience. When we sold our house we were living in a different state. She served as our eyes, ears and we trusted her judgment so much that we let her decide what repairs should be made after the initial inspection and also trusted that she found us the best and most affordable contractors. It may sound hard to believe but all we really had to do was sign the closing documents and we received a sale value much higher than expected. Of course if you do want to be more involved and know more of the details, Ella's offers full transparency and will make sure you are in agreement at every step. I would use her again and would recommend her to my closest friends and family members. read more