I have had the pleasure of working with Susan Merani for the sale of our present home as well as the purchase of our new home. In both instances, I found Susan to be extremely professional, very experienced, and moreover committed to protecting our interests and ensuring that our all needs were met. My wife and I were amazed at how quickly and glitch-free Susan facilitated the sale of our home. Most amazing was Susan's strategy in the positioning and pricing our home in order to stimulate and ensure multiple offers. Susan advised us as to how best to prepare and show our home. Having complete trust in Susan, we followed her instructions to "minimize" our furnishings and décor in preparation for listing our home the following week. Our home went on the MLS Listing on a Tuesday, had a realtor walk-through two days later, and an Open House that weekend. As part of Susan's strategy to stimulate multiple offers, she instructed all realtors with interested clients that offers would only be received on the following Tuesday. And, multiple offers we did indeed receive. On Tuesday, as planned, the realtors presented their offers to us, all saying that their clients were willing to do whatever necessary to ensure the acceptance of their offer. We received a total of six solid offers. Leveraging Susan's experience, we methodically assessed each offer, discussed the pros and cons of each, and confidently selected the definitive offer. Not only was Susan able to list and sell our home in one week, she ensured that we received multiple offers, and helped us maximize our investment with a net gain of 38%. We had done many upgrades to our home, so we knew our house would be appealing, but we never imagined that we would realize such a return. Only two houses in our neighborhood have sold for more. Both were larger homes and were on the market for over six weeks. Should you decide to have Susan represent you as an agent for the purchase or sale of your home, I am confident that you will be able to achieve your goal of maximizing your return and minimizing the pain of the process as we did. we gladly recommend Susan to you. read more

Susan is simply the best realtor out there! I have known Susan for so many years that it is hard for me to summarize her qualities in a short little paragraph. We had been working with several realtors before meeting Susan, and none of them showed nearly the professionalism that she has. We were looking for a house for about 5 years and it became a journey since my expectations were high and my budget was lower. Plus, I'm German, so quality, style and design is important, location, too! Plus, I also wanted to please my relatives should they ever come from abroad. Susan was more than fit for this job she took on with us, guiding us through policies and procedures, holding our hands as first time home buyers and helping us every step of the way. Her resilience, passion, and dedication for her work are outstanding. I'm a person who wants the truth and a straight up view, even in not so rosy times of a moody housing market or a personal crisis of self-doubt, Susan stood by us no matter what life threw at us. Even in difficult times (i.e. trying to buy a short sale house with a very difficult seller), Susan would never loose her cool, because she knew at any given time what was best for her clients. She will always have your best interest in mind, even if it means working long hours and revisiting properties or modifying your ideal wish list. It took us several years to find our dream home, and I take full responsibility for that because I wanted the best for us! Susan wanted that, too, which meant standing by us all this time, till we got the best! We will be forever grateful to her and could never pay her the amount of money for the work that she put in! Susan really truly cares about you, she is 150% dedicated, trustworthy, honest, funny, diligent, ambitious, no nonsense, persistent, and just a pleasure to be around. After so many years, we consider her part of our family as not only a great business woman, but also a wonderful friend. I can highly recommend her for all your future real estate adventures! read more

Ms Merani is by far the best Real Estate Agent / Property Manager that I have been associated with. I am a retired military veteran that moved 13 times over my 20 year career and I have never experienced an agent or manager that was more professional or honest than Ms Merani. Over the last five years she diligently supported our family with exceptional professional services. Following my mother's death in 2008, Ms Merani expertly managed my father's property providing much needed cash flow to meet his expensive medical needs. For five years the property was continually rented to responsible tenants with no break in occupancy. Upon my father's death in 2013 she expertly prepared the home for sale and sold the home within one month of the property being vacated. The situation was further complicated by the lack of family support in the San Jose local (family members live in Southern California and Virginia). The family relied on Ms Merani to professionally manage and maintain the property with very limited support. Ms Merani never missed a commitment or made a decision that was not in the best interest of the family even if those commitments/decisions resulted in additional work on her part, she always put the customer interests ahead of her personal interests. read more

I hired a Realtor to sell my home that I thought was reliable and honest only to find the opposite was true. Through the advice from an old friend I contacted Susan Merani to help me sell my home of 35 years. Susan realized I was now very skeptical of Realtors. She completely gained my trust and confidence in her and advised me to have the home minimally staged; priced the home realistically for current market values; had open house every weekend; advertised on all the major realty websites and somehow made me relaxed through the entire process. And amazingly to me after 35 days of listing the home for sale she found the most appreciative buyer for such a beautiful old Dutch Colonial home on the foothills of Mt. Hamilton. And through all this she so kindly offered me such needed and wise advice on my future relocation. Any person needing the help of a superb Realtor will be so fortunate to have Susan and the whole process will become a fond and welcoming memory due to her wisdom and sincere kindness. Very Sincerely and Appreciatively, Harvey Bear read more

Susan Merani has been our family realtor for 25 years. She sold our family home in Los Gatos in 1994, and then when our father died last year she sold his home in San Jose, CA. Susan and her husband worked as a coordinated team networking with several sub-contractors to spruce up a 50's vintage home in record time. Susan knew exactly what to include in the budget to get top dollar in a declining real estate market. We received multiple offers. Susan's expert negotiation skills assured the house sold in 10 days on the market with a flawless close of escrow. Susan has the utmost integrity and always keeps her word. Her work ethic is impeccable, and her actions back up her motto of "People don't care how much you know until they know how much you care." My sister and I cannot thank you enough for honoring our late father's wishes that you be the one to sell his residence as well as our family home 25 years ago! As we say in Hawaiian, "You are No Ka Oi" which means "The BEST!!!" We Love & Appreciate You Susan!!! read more

Susan was introduced to us by a good friend of ours. We hit it right from the start. From our 1st conversation, I knew she was more interested in finding us our new home than anything else. She knew our tastes and helped us narrow down the search and never pushed us on any listings we were not 100% on. She is patient, smart, asks the agents the right questions and has a complete knowledge about all things construction/maintenance/materials etc. She develops a good partnership with the lender and the title company, so at closing time there are no surprises. As 1st time home buyers, our anxiety and concerns were all controlled, thanks to Susan. She goes above and beyond to make sure we are comfortable and understand every process involved in the purchase of the house. The closing was smooth, the purchase contract/addendums etc was very well handled by Susan. She is thorough in her paper work, which makes life simple and easy for us. She started off as our agent and is now family. read more

Susan helped us with two transactions: selling our home and purchasing a new one. Susan's professionalism was apparent from the start. Both transactions had to close concurrently and it required strategic planning. Susan put together a project plan and took accountability to execute every detail, which reduced our anxiety and allowed us to focus on our work schedules. With the help of her top-notch affiliates, such as landscape designer, painter, decorator, flooring person, title company, mortgage broker, inspection reports, and handy man, she managed to get everything done on time. In addition, she continuously kept us informed about the status and the next day's activity. We loved working with Susan, she is enthusiastic, patient, trustworthy, and knows the ins-and-outs of the real estate business. Susan makes things happen! We highly recommend her. read more

Best real estate agent ever! Susan sold our home in San Jose of 35 years with efficiency and effectiveness. Her ideas on marketing; pricing; selecting the buyer; negotiating the offers; ordering and following up on inspections; and helping us repair and stage our home were excellent. We effectively moved out of the house and turned the entire project over to Susan. Susan kept us informed throughout the process; she followed up on every aspect of the sale; and even helped us with transferring our solar lease to the buyer. We could not have managed this process on our own without her help. Her contacts with stagers, painters, cleaners, and the like were incredible. Each vendor did an outstanding job at a very reasonable and affordable price. I trusted Susan with the sale of our home and I think you can too. read more

I met Susan many years ago when she was the Property Manager for the house I was renting. She was always on top of everything and clearly cared about me as a tenant. Fast forward a few years, when I decided to try to purchase the home I was renting. Who better to help with this process than Susan? She remembered me well, and knew the owners of the property, so she was the perfect fit. Susan was amazingly professional from the get-go, and helped me unbelievably as a first-time homebuyer in understanding all the processes involved. She did her best to make things as painless as possible, and I was able to purchase the home I'd lived in for many years. I would highly recommend working with Susan and would certainly reach out to her again in the future. Thank you, Susan, for all your hard work! read more

Finding someone to manage your property if you are moving out of state or overseas is critical. And it is even more special if it is your first home and your first time renting it out. You want someone experienced in all aspects of property management from clearly explaining the whole process to getting the property preped for listing and showing and eventually getting nice tenants signed to move in. Susan has been instrumental to accomplishing our goal. She is very professional, sticks to the strategy and will look out for what best fits your interest. Lines of communication were always open and clear. We really felt we were working with someone that cared about us. We highly recommend Susan for your property management needs. Thanks Susan! read more

Susan guided my wife and I through a potentially complex transaction with the sale of our home. She happened to represent both the buyer and the seller in this case. Susan maintained objectivity, attention to detail and patience beyond what I would have expected throughout the process. Her experience shows through in how she manages each step of the transaction and how she confirms your understanding and comfort with each milestone along the way. Buying and selling real estate in California is not a simple process, a consummate professional like Susan can simplify the process and take a great deal of the stress out of selling your home. I would recommend her to anyone considering buying or selling a home in the greater Los Gatos area. read more

When my Mom passed away we needed to sell her house in San Jose. My brother, sister and I all live out of state which we thought would make this very difficult. We were so wrong. Susan made this about as easy as could possibly be. I went to San Jose for the month of October and Susan worked with me to setup everything required to make the house ready. Actually Susan coordinated everything. The house was listed on Nov 6 and on Nov 22 the closing was completed. Where I'm from that's amazing. We were not even required to be present for the closing. Oh, I forgot to mention she sold the house for 48% above list. I can not thank her enough. read more

I have known Susan for over 10yrs as a Realtor when I purchased my 1st home and now as my property manager. Her quality services are second to none! She is a true professional whose property management skills are exemplary. I even call Susan when I need advise for my investment properties outside the state. She is readily available and makes me feel like her only client because she gives me 100% attention. I would not have been a real estate investor if I didn't have a property manager. I assure you that it will be to your advantage to use her quality services. read more

We were referred to Susan by my parents, who bought their home with Susan's help about 8 years ago. Buying a house in a red-hot Bay Area market is not easy and we would have a very hard time doing it without Susan's help. After a long search we have been to purchase a house that fit all our requirement (good schools, 4 bdr, parks nearby) in Almaden Valley. Throughout this whole process Susan impressed us with her patience and her deep knowledge of the local market. We wholeheartedly recommend Susan to anybody looking for a home in South Bay Area. read more

Susan is a trustworthy person. We know her for many years. We just used her services and we trust her recommendations about how to show the place in the best light. Her experience shows in the confidence in her people's skills. She works towards giving the client realistic expectations. Susan always gave us the right advice. She has a common sense in her look at to what to expect with the real estate transaction. We put our confidence in her hands and she did not disappoint us. We completely recommend Susan for your next real estate listing. read more

Susan has been a friend of my family for over 15 years. She has helped my parents buy and sell a couple homes and now it was my turn for her to help me purchase my first home. Everyone knows that buying a home is stressful and exhausting. Susan made the experience much more relaxing with her vast knowledge of the market and kindred heart. I don't think that I would have been able to do it with out her. Thank you Susan for all of your help! Your the best and come see us in Gilroy when you are in town. read more

Susan is as experienced and professional as agents get, and is a true advocate for her clients. She is responsive, dedicated, and helpful. Buying a home in the Bay Area is very stressful and competitive, so having an agent you can trust is key to making the process easier. Susan worked hard to protect our interests when we finally had an offer get accepted. She knows what to look out for, and I have full confidence in referring her to others! read more

Susan Merani is an exemplary landlord that any tenant would be lucky to have. She is always available and tends to any concerns regarding the property we rent from her within the next day. Multiple times we have needed fixes around our townhome and she has wonderful handymen that come take care of any issues right away. She is very understanding and nice, My roommate and I are very thankful to have her as a landlord. read more

It was our first home, and Susan was determined from day one to make it a wonderful experience for us. Over the period of 6 months, she worked patiently and relentlessly to make us a better buyer and make it a great buying experience. She nmakes sure that she goes through each detail of the deal carefully and make you aware of things that you should know. I would definitely recommend Susan for home buying.Less read more