The owner was suppossed to meet my husband to get him set up with a U-Haul this morning at 9:00am…read more My husband showed up just before 9:00am and waited until 9:45am. He called the towing dispatch to see if they could get ahold of the ownder to find out where he was or what was going on. The dispatcher sent him text messages and called him and said she could tell that he read the messages but he never responded and never called my husband back. I called the towing dispatch again around 11:00am and the lady said she would have thought that the owner would have contacted my husband, so she sent him another message. As if moving were not stressful enough, we have to add this to the frustration. We had people lined up to help us load the trailer and still had to pay them because they showed up even though we had no trailer to load. This is total crap!! U-haul cancelled our reservaation and gave us a $50 credit. Whoopie!!! That does not even cover what we had to pay the people to help us load the trailer. Now our moving is postponed and the people we had lined up to help us are not available. Thanks for making an already stressful event even more stressful!!! This is a total lack of customer service and a total blow to our moving plans. UNBELIEVABLE!!!

called in got on service date brought truck in at 8 am I had to call twice around 430 finally…read moremanager said he couldn't do it waited all day . then I caught them lying about it said they was busy I had words with one of the service member would not recommend at all fuck them. I didn't want to leave any stars but had to put 1 inn terrible

Excellent service. Quick repair and reasonable price. Will definitely go back when needed.read more

I've taken many vehicles to Rob at the mechanic's shop. Always treated me well. An honest and great…read moreguy to work with. They do excellent work and are very thorough.

Was broke down on a weekend. they got my truck in and fixed within a week. Cost of repairs was…read morereasonable. Over all was a great experience! Nice to know there are honest and reasonable price repair shop around! Thank You Bob R. Pennsylvania

A big shout-out to Zack! He got my car on the flatbed after another company said it would need a…read moredolly due to being AWD. It had to be "skated" onto the truck. It takes longer, which is why most companies don't want to do it. I am so grateful to him. You have a wonderful employee!

Very professional and responsive. Repaired the plate under my car at a fair price and came to me.read more

Never showed for scheduled appointment and then made ridiculous excuses about why. Never ever rely…read moreon this "business "

I have been roadsided for 3 weeks now with my car sitting in my driveway I have been trying to…read morefigure out what's wrong I contacted these mechanics they keep stringing me along saying oh I'll come out this day no now it's going to be another day and for over a week now been trying to get someone out here to look at my car and these people have ignored me I would call any other mobile mechanic in the area these guys will leave you stranded

Did a great Job and was responsive in clarity of my diagnosis. Also he Completed the job in an…read moreadequate time frame and got me back on the road.

Wow! This place is a complete rip off. $140 Oil change and tire rotation?!…read more Scheduled online, for a Friday just an oil change and tire rotation on my '17 Camry. At 110K miles I've had one every 5K miles.I've paid an average of $40-$60 over its lifetime but.. never $140. There was no quote online or in person I was ever given, I was in no way expecting $140. I told them this at the counter, and they said they quoted other shops around and they're all there. Ok.. uh no. Regardless I'll never be back. No communication, drop off 8am, vehicle was ready at 4:30(not a problem necessarily, but an opportunity for sure).

been going to these guys for about 3 years now and they're fabulous! everything from the service to…read morethe front desk is a well oiled machine. I also like how they have diagnosis updates they text you a link for so you can do your own research for those of us not educated about car maintenance. The service here really is from another time - the owner Jerry is a great guy he's even picked me up from my house a few times in the past which saved me a cab ride or long bus ride. will always return!

The high reviews are certainly warranted. I take my vehicle to this place exclusively & have…read morealways had a good experience. The employees are always friendly & seem very trustworthy. The coupons do not hurt either. The text you receive, showing the areas checked, also give you piece of mind. I do not take my vehicle anywhere else.

Had to take my truck here after it broke down while driving to my parent's house. My dad being a…read moremechanic of 45 years I know a questionable shop when I see one! Unfortunately I didn't have very many options. After getting back on the road and to my parents. My dad noticed several bolts had been cross threaded or extremely overtightened. Place was way too high on prices. The front desk seemed clueless and unorganized. Place had a smell of wet dog and people that don't bathe. Definitely wouldn't recommend. Might want to make sure you take your truck to a reputable place!

Let me start by saying this is the first time ever writing a negative yelp review. Since this app…read morecame out I have never been so displeased with a service that I have taken time out of my day to tell someone how awful they are, and to warn others to steer clear. I am not that guy that sends his steak back if it's over cooked, or complains about the sheets not being changed every night well staying at a hotel, but I'm also not the kind of dude that likes trying to be hustled. My friend and I are a couple of 22 year olds on a road trip from Massachusetts to Colorado in his conversion van, and well passing through Ohio decided to get a routine oil change. The clerk at the gas station right off the highway informed us of Mikes Garage at a Marathon a few miles down the road, so we decided to take drive. We asked for an oil change and handed over the keys. Twenty minutes later a mechanic came out and ushered us into the garage. He explained to us that we had a crack in our radiator the size of the Grand Canyon and that if we didn't do something about it we weren't gonna finish our trip. Neither one of us is a mechanic and combined we don't have very much knowledge on radiators, so we'll the mechanic elaborated to my friend I hopped on the web to do some research. Keep in mind the van just passed 50000 miles on our way out here, and is in good shape. We were naturally both skeptical because the van had given us no problems for the first nine hundred miles of our journey, and all of sudden we are being told to give them hundreds of dollars for repairs. Not exactly sure of our next move we politely ask them to prove to us the radiator is broken, to which he points on the floor to a puddle. We had just driven through a snowstorm so there were many puddles from the snow melting on the garage floor. In his defense this puddle did look different and probably was antifreeze, but not from our vehicle. Next he opened our radiator cap, revealing fluid that was without a doubt low, and rust colored. This sounded off some bells because it seemed to back up his point that our radiator was so rusted on the inside that it cracked. We later found out that all this means is that we could use a coolant flush. At the time we were pretty convinced so we asked for a quote. After two calls the guy at the front desk come up with $290 for the radiator, $175 for labor and a bit more for other parts. This seemed a bit high, so I went to O'Riely's website, which was the same place he called, typed in the zip code and the same exact radiator came up for 184 dollars. Shouldn't a mechanic get even a cheaper price? When we confronted him about this discrepancy he was at a loss for words. I understand a small up charge, but $105 dollars plus labor? Crazy. At this point my friend gets a call back from his mechanic at home telling us to ask to see him hook up a pump to the radiator to see if it leaks under pressure. Homeboy says he already did that but would be glad to demonstrate it. Trail one, fail. Not even a half ounce dripped. He suggested that it might of been because there was not enough antifreeze in it, so he filled it and tried again. Still nothing. At this point we were upset and paid for our oil change and left... Almost four hundred miles later and we have not had to add a drop more coolant... My advice is don't go anywhere near this shiesty dive, and if you guys are reading this shame on you!

From the owner: Complete Auto and Truck Repair Service and 24 Hour Emergency Towing…read more Mike's Fredericktown Marathon offer 24 hour road service for those times when your car breaks down on the side of the road. We'll never leave you hanging - Mike Cockrell and his team are committed to repairing your automobile and getting you back on the road as soon as possible. Honesty and trust are the foundation for everything we do! Our services include - * Wheel alignment * Light, medium, and heavy duty towing service * Complete truck and auto repair * Diagnostic engine analysis * Cooper tires * Recovery / Removal When you have an automobile emergency, you can count on us to see you through. From damage free towing 24 hours a day to more complex auto repairs, we are your source. Call us today when you need help.