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    Elly's Cleaners

    2.3 (3 reviews)
    Closed Closed

    Services - Elly's Cleaners

    Dry cleaning

    Stain treatment

    Elly's Cleaners Photos

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    Hazel Dell Cleaners - Someone wants to be a reindeer;-)

    Hazel Dell Cleaners

    (72 reviews)

    $$

    As a Santa portrayal artist, I take all my costing to this dry cleaner. They've never screwed up,…read morevery professional, and I'm very happy with their work.

    DO NOT USE THIS DRY CLEANER - DESTROYED MY DRESS & REFUSED RESPONSIBILITY…read more I brought in a brand-new formal gown to Hazel Dell Dry Cleaners for simple spot cleaning. I had purchased the dress just 48 hours earlier for $215 and simply wanted a small spot removed from the chest area. The care label clearly stated "SPOT CLEAN ONLY BY PROFESSIONAL - NO STEAMING ON BEADING." What I got back was COMPLETELY DESTROYED: - Off-shoulder strap torn and frayed - Black stains throughout the dress that looked like ink or oil (owner admitted to leaving pens in pockets that damage clothes, but refused to even look at my dress or admit responsibility) - Chemical looking stains and water looking damage across the entire dress - Looks like they resewed parts of the dress without permission or disclosure - Tears, frayed strings, and incomplete stitching throughout (this may be why they couldn't find my dress when I came to pick it up) - What looks like heat damage, fabric distortion, and holes in overlay material - Multiple areas of damage despite requesting ONLY one small spot be cleaned THE OWNER ADMITTED FAULT - THEN REFUSED TO PAY: When I called to report the damage, the owner directly stated: "I didn't give items received that week the appropriate time or care they should have because I was busy." This is a clear admission of negligence. Despite this admission and 60+ photos documenting the extensive damage, the owner: - Refused to properly examine the dress or photos - Blamed ME for the damage (accused of wine spills - I don't drink wine) - Called my $215 dress "cheap" to justify refusing responsibility Claimed silk naturally falls apart and develops spots (completely false) - Made contradictory statements (first claimed he "never ruins clothes," then admitted damaging others' items with ink) - Only refunded the $21.75 cleaning fee (in cash, no documentation) after much insistence - Stated "I don't care who you report me to" - Tried to exclude me from the conversation at one point, only speaking to my fiancé, which was completely rude and my fiance obviously put a stop to it - Admitted he couldn't return the dress to its original condition, saying "anyone would tell you the same thing" The dress is COMPLETELY UNWEARABLE. I have a witness and extensive photo documentation. I brought in a pristine dress with one small stain. I received back a destroyed garment and had to deal with a business owner who was rude and inappropriate with his questions/comments. He admitted negligence but refused to make it right. Save yourself the heartbreak and money - I searched for a beautiful dress , planned to wear it on my upcoming anniversary and now I am out a dress and the money to buy a new one because of this dry cleaners. Take your clothes literally ANYWHERE else.

    ProCare Cleaners & Alterations

    ProCare Cleaners & Alterations

    (2 reviews)

    Southwest Portland

    We have been using ProCare Cleaners for the last 4 years. They recently moved to a new location on…read moreTerwilliger. This new locations is located next door to Tyron Creek Sports Bar. The ample parking makes it a bit easier to find parking. The service level provided here has always been of high quality and they truly take time to care for your clothing and other products. That explains why I continue to be a regular repeat customer. I value my clothing and want the best care and cleaning possible to ensure a long life of my clothes. They are quick to point out if there was a problem getting a spot out of your garment. While I often don't need a quick turnaround when dropping off my dry cleaning, when I have they are very accommodating in turning around a piece of clothing. The store is clean, the owner and team are friendly and professional. I highly recommend their services.

    Great place to get your clothes dry cleaned! So impressed by their services. Alterations can be…read moredone there also. Service is amazing and so prompt! The staff is also great and friendly. I've been using this cleaners for the last 4 years and could not be happier with the service I received. My clothes are always fresh, pressed and perfect. There are many of options for dry cleaning. Not may options for cool people that run a dry cleaners. The staff is down home people. I will continue to trust ProCare with my clothes.

    Elly's Cleaners - dryclean - Updated June 2026

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