Good friendly customer service and fair prices for the hair cuts. Will definitely be returning for my next haircut. read more

Elsa's Beauty Salon - First time cutting my hair in this location and I was not disappointed, they have great customer service and the prices are reasonable. - Hair Salons Near Me - Menlo Park, California

The girl with the skunk color hair ruined my hair I asked for 3 inches off. She kept constantly repeating that my hair was extremely damaged that I needed to straighten it that I needed to add and buy products from the store to feel prettier. I kept telling her only 3 inches. She ended up cutting all of my hair without my permission, making me believe that she was listening to what I wanted. The vibe was off as soon as I walked in she just had me down. Didn't even say good afternoon. Nothing just kept repeating how my hair was bad. I went home with one side longer than the other read more

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Looking for the best hair cut in town check out Elsas beauty salon. It's a hidden gem of a salon! The best service with the best results every single time. I have been living in Redwood City my entire life and I've had the chance to experiment with many salons but Elsas salon is my number one top favorite and never disappoints when it comes to my hair !! Her and her staff are absolutely amazing!! read more

Elsa's Beauty Salon - Layered hair cut :) - Hair Salons Near Me - Menlo Park, California

Only place I get my hair cuts : ) A small place with lots of business. They do hair cuts, highlights, perms, special requests, etc. they are also great with hair cuts for kids. A great job on the wedding, prom and quinceanera hair do's and the latest hair products. The girls there are always very friendly and give great advice if your not sure of a color or style. Walk In's Welcome but appointments are better. Faithful Client! read more

Elsa's Beauty Salon - Hair Salons Near Me - Menlo Park, California

I absolutely love my haircut from this salon. I like layers which can be difficult to achieve. Elsa styled and cut my hair exactly how I wanted it. The service was great and the products smell good. read more

The worst experience ever! I came in the evening before my 31st bday expecting to get a simple dye ! And bob cut! I left out with no edges the next morning and completely damaged hair... Crazy way to enjoy my birthday...next day I came back to speak with the woman lupita to get some clarification on what went wrong and a possible refund! She took no ownership to what had happened she even had a co worker come and feel my bald spot in which felt as smooth as a babies ass ! Sad but true! I will never go back and don't recommend anyone else to go there unless you want your edges burnt off read more

Elsa is a good hairdresser, but it is a shame that she doesn't take the time to watch over the other hairdressers. While Elsa did a good job with my hair the woman that cut my son's hair did an awful job. My son has a nice straight hair and now it gets all over the place, so sad for him. I checked today after bath and it is very uneven Not going back!! read more

Elsa's Beauty Salon - Uneven haircut! - Hair Salons Near Me - Menlo Park, California

-make an appointment so you're not left waiting or having to come back another day. - they truly are great at what they do and the price isn't that bad for the job well done. - i wish i lived closer so i can be loyal, but i live 30-45 min away depending on traffic which makes it hard :( give them a try, you won't regret it! read more

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I being coming here for 6 years, 5 stars just because Alicia who always cut my hair.. The rest of the ladies are good but not with me.. read more

Elsa's Beauty Salon - Happy staff - Hair Salons Near Me - Menlo Park, California

Always try to help you as best as they can and their work is always phenomenal. Prices are also affordable.

Never ever ever going back here! I was so scared to cut my hair short and the lady messed me up i had to go even shorter! I hate my hair now:( read more

Elsa's Beauty Salon - What is this!??? How can someone that does this be working there! - Hair Salons Near Me - Menlo Park, California

I come here all the time for my hair, for hair style or for hair dye. I love this place read more

Elsa's Beauty Salon - Hair style from Yomira, Loved it! - Hair Salons Near Me - Menlo Park, California

Had the worst salon experience of my life today. I went in for a touch up of platinum blonde. The hairdresser prepped the bleach and began the process. After washing off the bleach, the hairdresser applied color and I was expecting the blonde hair color. It turned out GREY! I expressed my unhappiness and requested for it to be fixed. The hairdresser proceded to mix a new color to obtain the blonde color. It was another miss. This process happened 4 times before I saw any shade of blonde. We then walked to the chair in front of mirror to dry the hair and my heart dropped. My hair fell off- handfuls and handfuls of hair. I was completely in shock. I cried and couldn't believe my eyes. The owner simply said, "I'm sorry, hair is lost during coloring process". I am completely devastated. I didn't get the platinum blonde color and don't have any hair. I would give this place a 0 star if I could. I will never return. read more

One word, unprofessional. I can't count how many times this place has let me down. I finally had the last straw today. I made an appointment with the owner nonetheless at 5:30. I rushed over from work to make it on time only to find out the lady had left 5 minutes before I got there. They managed to call her and she simply said can you come in tomorrow? I told her I couldn't and she said she was stuck in traffic I won't be able to make it, I drove in that traffic to make it on time. There was NO apology whatsoever. At least make up something so you look somewhat professional. She really didn't care about customer service or keeping her appointment with me. This place is pretty cheap, I guess you get what you pay for here, a cheap haircut and hair dye. I've witness so many people come in complaining about their shitty hair dye, hair breaking off, falling off, or turning yellow. I wouldn't recommend dyeing your hair here. read more

Went to this place because someone refered me here and the lady I usually go to was booked. Unfortunately my experience wasnt like the other two reviews. I had highlights done and at the end when the lady (wished I remembered her name) removed the foiles my bleached(highlighted) hair was the texture of gum at the ends and the worst thing was that I could pull it and rip it off...I think not! I asked the lady why this was happening and she said it was part of the process and it occured when bleach was left on for too long. I had never had this experience else where. Not only that but she also stained my black shirt with hair product(bleach) which I mentioned and she said nothing:/ Worst experience ever! I really wished I remembered the ladys name, her chair is at the far end by the wall upon entrance. Sorry but I wouldnt recommend this place. Sorry Elsa! read more

I have always gone too this salon to get my eyebrows done. The lady elsa does a great job with haircuts and some of her employees too but there are some employees who are not experienced with doing any of what has too do with beauty salon. I come here often and get a lady who knows how too do my eyebrows but this time I got someone else. I didn't make it a big deal because you shouldn't judge its book by its cover but once she started doing them i noticed how long she was taking. By the way it was wax, wax shouldn't take longer than 15 mins. She kept doing wax on me for about an hour or so. She would keep rubbing my skin with paper too point it was burning. I didn't think it was a big deal. She finished showed my mom and my mom didnt like it it looked exactly how i had my eyebrows. I saw no difference so she kept taking soo long too point where another employee had already finished doing about 3 ladies who came befpre me. Afterwards the lady noticed and she took over and did them nice. In my opinion the other lady was whatsoever not trained too do this job. I didnt make it a big deal. We left and it burned soo much it hurt soo much that i told my mom. Later the next day i had marks underneath my eyebrows and i covered it with eyeshadow the next day i didnt cover it and my family saw how bad it is. I have done wax in other salons and nothing bad like that has never happened. My skin was peeled off by soo much waxing it hurt soo much that even putting on lotion it hurts. read more

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I have no complains I always gets my eyebrows done here every 2 weeks .Ask for Kathy she's the best don't go to any of the older ladies.. The price is only $10 I would recommend going in the morning it's not to busy. Overall I recommend this place to all my friends. read more

I love the place. But today was the wrong day. My kid need it a hair cut came early everyone seem that they were having lunch & some busy When we ask time they closed they said 9 Came 40 minutes early One claim she will do no more, the other she will only help the person before us & the other one need it to leave cause she another comenment. read more

Love this place highly recommend it!!!! Elsa did an amazing job on my nee grey hair and it was dyed black and bleached before so she did miracles highly recommend her!!! read more

I called 4 days in advance to schedule a haircut on Thursday and arrived only to be told to wait bc there are others waiting. Do not bother calling for a haircut appointment. They don't care about your time. read more

Elsa is absolutely the best, have been coming here for a few years, I absolutely love this place. My 8 yr old daughter won't let anyone else trim her hair, she only waits for Elsa, after her haircut Elsa always gives her a nice hairstyle and puts a smile on her face! Thank you so much Elsa you are the best! I highly recommend this place, it's absolutely the best little salon!!! read more

I been coming here for years! Since I was about 6 years old, I have tried other Salons and I always ended coming back. Elsa (the owner) always does my hair (Cut, Color, highlights Ect) she is amazing! I have recommended her to many people (friends and family) they come to see her they love her work (well of course she is amazing why wouldn't they). read more