The manager is a nightmare. I witnessed frustration and anger towards employees and a customer. I…read morewas spending thousands a year at this location on my REI credit card; thousands. I have not used my card or shopped at REI since seeing this behavior. REI, what the hell is going on in your stores? Also, if you post a return policy, honor it. If the co-op disagrees, they would change the policy, right? Stop selling membership based on a return system you fight tooth and nail. Customers find another outfitter.

I swung by a few moments ago to return an online purchase…read more I also decided to look around and was impressed at the amount of items they have from various brands. What I didn't care for was being asked if I needed help two times within a 5 minute period of looking around. I saw a few other Caucasian customers in the store and they were not asked if they needed help. Hmmmm... I ended up buying some travel compression bags but moving forward not in a rush to come back here. I'll leave it to the folks of Northbrook to give them business. Only giving 3 stars because of the size, selection of items.

My boys are anti shopping, but will make an exception for Dino's. They have apparel for every…read moresports team imaginable. My older son likes a variety of sports teams and I've found it all here to support local teams as well as those in Texas and Florida. My youngest is for some unknown reason Ohio State's biggest fan and there's plenty of Ohio State love here, although he was bummed there wasn't a kids jersey or lanyard on our visit last weekend. He did get excited about a new Ohio State t-shirt (probably his 40th one) and a pack of college football cards. They do have a great selection of cards too. I find that they don't go out of their way to help you here, but if you ask questions on where things are they are helpful.

Good jerseys, organized and lots of cards! Cards are a little pricey but there's a great selection!read more

It's been a little while since I walked into a sporting goods store. And for that purpose, I was…read moreappreciative that DICK's Sporting Goods still exists as a brick-and-mortar business for such. This place is huge and they have a massive inventory of all things sports related. It's nice that you can still walk into a place and touch and feel the merchandise you might be interested in. On this visit, it was to look for a youth softball mitt that I will be gifting to one of the grand-darlings. The last time I was in a DICK's, it was to buy a White Sox cap and it was a couple years back when they were doing a wee bit better than they are this year! The pricing here does generally seem a bit elevated but that comes with the brick-and mortar business and the privilege of inspecting what you're buying. Who remembers Sportsmart, or Sports Authority, or further back Herman's? They're all gone now, and I think DICK's is it these days for sporting goods. I'm glad they are still at it for us.

This store has been around ever since the Glen has opened. If you order anything online, they…read moreusually have it ready for me within the hour. Returns with the receipt or the app are very quick. There's usually always someone available on the floor that is willing to assist. Sometimes you can find a good deal in store and lately there have been better deals on shoes (Hokas, Nikes) then I've seen in other stores. I wanted to give a special shout out to the 'heavy lifting' crew that helped me with moving a ping pong table. They attempted to place it in my van every which way in the freezing cold, which was unfortunately too small. I came back the following day and a couple of the guys did remember me quickly brought out the table, and they were very friendly and extremely helpful.

I went into this establishment in the hopes of getting a name on the back of a football jersey…read more Mr. Zajac went above and beyond to get this done for me and I would love to give him and his amazing business a "SHOUT OUT" in the hopes of getting his establishment the notoriety it so deserves! I would definitely be back and highly recommend everyone to come and check out his merchandise. A hidden gem! Thank you! All the best to you and yours! Sending blessings!

In town from Georgia this weekend and found this place on Yelp. What a hidden gem! Such an…read moreexcellent selection of merchandise on all Chicago teams. So glad to have made it here. Highly recommend for anyone looking for that hard to find item or simply wanting excellent prices on all Chicsgo sports teams.

A great place to find your perfect running shoe or any other type of fitness sport that needs…read moreproper athletic shoes. I love that they make custom orthotics like the ones you get at the orthopedic drs office. But the price is way cheaper especially if you have the road runner VIP membership. Alex was the person that helped me with my orthotic shoe inserts which to be quite honest an easy breezy technique. First you chose the type of insoles you wanted depending on arch and cushion support then Alex slipped the pair into a machine to heat them up for 3 minutes then the insoles were transferred to a machine where you had to step on top of them for a minute with your weight! The results were your new custom impressions on your insoles!!! Stop in and have yours made for any shoe. Your joints will thank you!!

Review (Edited) We…read morearrived at the store and were asked to put our name down. We started with one salesman who needed to leave and then turned over to another, so since we were first online and had to wait because there were 6 people and only 2 salesmen. One salesman spent time with a young girl and sat with her for a while while we were handed boxes. The service was awful, and I noticed two people left because they had no assistance. We have purchased from here numerous times and would have left if I didn't have my cash points. We will no longer shop at this store. Service is now here--try it on and put the shoes you don't want nicely back in the box. Add but pay $$. You really need to bring your customer service back.

This is one of the smaller Dick's (pun not intended duh) as it is atypically housed in a 1 story…read morestrip mall building.  The store is still deceptively huge and I learned it's still sizable at about 60,000 ft2 (a dimension which I can't really relate to anyway).  They still seemed to have everything you might expect though the wife thought maybe their clothing inventory wasn't as extensive as at a bigger store.  The staffers were helpful.  This store is out of the way for us but we came up here as one of the kiddos is a participant in the Northbrook Girls Softball Association and they offered a limited time 20% off promotion applicable only to this store. They had a good supply of youth size cleats, one of the items on our shopping list, and the girls also took the opportunity to do a mini shopping spree on some of their clothing and swim wear.  Thumbs up on the store and thank you!

Had a great experience at this Dick's in Northbrook. My mom and I went shoe shopping and she bought…read moreme a pair of rather expensive Brooks shoes. They fit great in the store, but after walking in them all day, they hurt my feet and I had to bring them back. When I went into the store to return them or to exchange them, they could not have been nicer. It was a newer shoe that they just started carrying and they wanted to know my opinion of them i told him it was a great shoe. It just did not fit me well for a long day on my feet. They called someone in the shoe department to help me. He found a fabulous pair of Brooks that fit me perfectly. I have not been wearing them all day and my feet feel so much better. I was a little concerned about exchanging the pair my mom had bought me because I did not have her credit card with me, but there was absolutely no problem. The shoes I bought were $16 cheaper than what my mom had spent, and it automatically got credited back to her credit card. Best experience I've had buying shoes in a long, long time. Highly recommend this Dicks!!

First time here well first time ever at a fleet feet store . Walked in a few seconds later I was…read moreacknowledged by 2 wonderful ladies which I apologize for not remembering their names I want to say one was Nicole and other was Amaya again sorry if I got it wrong but was treated with awesome service spoke to me about shoes and sizing and other running related info overall great. Even though I'm not from the area would definitely come back to this location to make future purchase and look forward to experience the same treatment and exceptional service . noticed other employees there also and must say their customer service was great so BIG SHOUTOUT TO Fleet Feet Deerfield

This store use to be my go-to store however the service has gone down the tubes. If you value…read moreservice, I would recommend going elsewhere.

I was looking everywhere online for a men's Northwestern long sleeve hoodie t-shirt (not…read moresweatshirt). Not an easy thing to find, especially at a reasonable price. Campus Gear came through. I called before ordering online, and the person I talked to was very helpful. They shipped it right away so it arrived before the holidays. The shirt was good quality and fit my husband perfectly. I couldn't be happier.

Horrible customer service. The owner are scammer. Do not shop there. You will lose your money…read morebecause they don't replace or refund anything. Very cheap and ugly people working there. I have ordered a sweatshirt for 90.99 and never got the package from them. The tacking number they sent me does NOT prove the content of the package. It could be fake or filled with some random trash like items. When I called back this old guy screamed at me and refused to send me the replacement. Instead , he asked me for more money to pay for the sweatshirt and I refused to do that because it's a scam ! They just want your money but do not send anything to you or pretend they did by sending you fake package . I am going to file a legal complain with local and federal authorities. I want my stuff back or the money.

I just wanted to share how much I appreciated the service & selection when I brought my 5 year old…read moreboy in for some new Hockey skates. I'll be back!

I needed a new helmet - salesman helped me and got the best-fitting helmet I've ever had. Highly…read moreknowledgeable and friendly salesman was right on with what I was looking for price-wise too. So glad I went to Gunzo's.

Had to find a New Balance location as I purchased two pairs online recently. To my dismay, one was…read moretoo small & the other too large. The he dreaded Goldilocks conundrum. Sure, I live closer to the Lincoln Park store but that one is tiny & parking is non-existent. I was happy to find out about this location & the drive was only 10 minutes longer. Parking was a breeze. The store was much larger & not busy. I ended up with Oliver who helped me with finding my correct size in the 550's & the return process was a painless! Even better, he was able to re-order a pair for me in my correct size & same pricing. I was ecstatic. 3 days later, my replacement arrived & I couldn't be happier. Definitely the location to visit if you can. Thank you so much!

This shop had a nice selection and inventory and the service has always been very good.read more