We had a great experience purchasing a car for my daughter recently. Mostafa ("Moe") was…read moreresponsive, knowledgeable and open in his communications! The car was as-described and he got us in and out so quickly! Will return again!

I had an AMAZING experience with this dealership, and I am very particular about my car buying…read moreexperience. I had a set budget and a set monthly payment, along with a car that was far outside that range. Unrealistic but that's me. That being said, not only were they patient, they were accommodating and informative to help me come up in my budget and down payment. By doing so, I got the car and a better interest along with a good review to share for others who may come in for a car. My dream team for this purchase was Mohammed, Nubian and Vanessa. PS: BUY THE COMPREHENSIVE WARRANTY PACK. And, be patient. This dealership is worth being patient for them. Special thanks to Vanessa !

At first our service was rescheduled due to our parts not being ordered when we came in for our…read moreappointment however after rescheduling they got the part fixed and filled up our vehicle with gas for no charge thanks to Josh in the service department for his professionalism and good customer service

My experience was so good! Zero money down I waked out with a car that day! Miguel was excellent…read morepatient knowledgeable and honest. I steeped in the door at 7pm I left with a car. CarMax will cover your vehicle for 4 yrs of maintenance that's built into your car payments. The price is so low you won't even notice whether you're ordering a car online or not we will walk out with something. Great job !!

I worked with Evert. He was excellent, great communication and he did everything he said he would,…read morein a timely manner. He was really nice, valued my time, and I would recommend him.

AutoNation lowballed my trade, played games, & withheld my keys. Would not recommend…read more I went to the dealership after work 7/15/26. I was greeted nice enough. I let the sales associate know what my expectations were. 1. To not have games played and have the best offer upfront. 2 I let him know I already had preapproval for a loan and that I already had bids in for my trade. He did ask for the information which I refused to give as I wanted to see the best offer they could give me. The rep took my key for appraisal (which he did himself on the computer Infront of me). Then he went to the desk (as they always do) and came back with an appraisal offer for my truck. This offer was laughable at best and insulting at less than half the Value of the truck. I asked nicely for my key back and he refused and went back to the desk for a few minutes, then came back with another lowball offer. I showed him a quote of an offer to prove I do have a current offer way above what is being offered here and asked for my keys back again and he repeatedly refused and went back to the desk. When he returns guess what he still does not have my key and is trying to make me another offer which is still lower. He is now telling me why it is lower and using NADA instead of Kelly and thinking I have not looked at all the items he is showing me even though I told him at the beginning I did my research. Then he tries using an incentive to make up for the difference which I would be getting regardless so it's still a lowball offer. At this point I went to the desk myself and retrieved my key. Do not use Auto nation at all I have had problems with Auto Nation in another state in the late 90s selling me a car as new and finding out the car had been titled out. I tried again this is a crooked company.

Mike sold me a 2007 Tacoma. This place is fast and efficient. The price was fair and the vehicle in…read moregreat condition for the age. At 79 yrs old I feel like I am a fair judge of character. Immediately I felt at ease with Mike and after a few minutes felt I had known him for years. Thank you Mike. After 3 months of searching I found the ideal truck for my needs.

Mike is simply GREAT! We've bought around six cars from him, and every experience has been…read moreoutstanding. He's a man of his word -- every promise made has been 100% kept. The cars are always reliable, fairly priced, and exactly as described. We've also sent several friends here, and they've had the same amazing experience. It's rare to find this kind of honesty, integrity, and consistency in the car business. Truly a 5-star dealer we trust completely!

I recently purchased a 2015 Ford F-350 Super Duty from this dealership. Within a week of the…read morepurchase, the truck would not start. I contacted them immediately, and they instructed me to take it to a repair facility for diagnosis, which I did. The warranty company later denied coverage because the truck was sold and advertised with 188,998 miles, but diagnostic reports showed the actual stored mileage was 305,341 miles. I provided the dealership with all supporting evidence, yet they refused to take the truck back or offer a proper resolution. The only assistance they offered was wholesale labor and parts. Based on my experience, I will not purchase from them again. Buyers should be aware and use extreme caution before doing business with this dealership.

Sold my son a vehicle that had multiple mechanics issues. They cleared the code and neglected to…read moretell him the vehicle had been in a major accident. Car came with the wrong spark plugs installed, no AC, front headlight not working, and the list goes on. They claimed it was inspected and was in good mechanical condition. Zero stars would be a better options. Buyer beware!!!

Ever been kicked out of a dealership? This guy has!…read more After waiting 2hrs for them to figure out the $500 college rebate for a brand new vehicle I wanted to buy, and me providing everything they kept asking for...mind you the goalpost kept changing... I was eventually told they would not accept the documentation provided by a sales manager that came by after me patiently waiting and obliging for said 2hrs. At first a photo would work. Then it was a pdf. Then it was the physical copy from the school. Then it was both the transcript and the degree physical copies. Mind you I had called prior to ever even driving there to make sure I had what was needed. He wanted to tell me everything the can't do and won't do and would not entertain any of the solutions I tried to provide, nor listen to the reasoning and information provided directly from Nissan USA. So after some back and forth, me asking some more questions, and him "checking on it," I eventually said "let's just move forward." He then had to check on some more things as I was still trying to solve for this. He came back and some more back and forth about them not accepting this and I said "let's just move forward. I'll just eat the $500." Said it two more times. He then proceeds to change his demeanor yet again and now he "didn't feel comfortable with this relationship and doesn't want to do business...". He told me to get out of the store. Oh he also told me he didn't want to be there when we were talking. So yeah... good luck!!!

For the past 4+ years, I've been taking my Nissan to them for all my services! Just one time, I was…read moretransferred to the parts department to order my tires ahead of my appointment. The lady asked, "What's your tire size?" I said I wasn't sure and asked if she could look it up in the system using my make and model. She replied, "No, in order for me to order your tires, I need your tire size." Thank you, Nissan, for showing me that I'm not worth the two minutes it would've taken to look up my tire size. You just lost a loyal customer. I'll be taking my car somewhere else from now on.

I recently leased a Taos from this location. The staff were very friendly and helpful. I have to…read moresay it was the most enjoyable car buying experience I've had in my adult life. They were not pushy nor were they secretive about pricing. I would recommend them to anyone looking for a VW.

I have had so many problems with this location that I will never return here again. Sorry this will…read morebe a long post. 1st visit made an appt for the Carnet issues. Was told diagnostic may take time. James told me he can reserve me a loaner but waitlist is a month. So I reschedule for a month out per his recommendation. A month later, I'm told James called out of work and didn't reserve a loaner. Another advisor Quentin took over and said they can give me a loaner tomorrow. The next day at dropped off I said I may need an oil change too. He said he will look into the history and will let me know. When I went to get my car, Quentin wasn't there. Oil change was done and the 30k free service used. My car only had about 18k, why they didn't use the 20k service. I was annoyed but didn't have time to ask. Next visit, while waiting I asked Asmir about the service. He look into it and saw that the 10K service expired and so the previous owner used the 20K service which is why they 30k service. I appreciated it, so I started booking with him. No issues for a few visits. Last visit- I booked with Asmir on Friday 8am for A/C issues. I usually drop my car off the night before. At drop off, I handed Quentin my keys and I told him I had an appt tomorrow with Asmir, told him about A/C issues and also mentioned that I notice some paint chipping off my rims. Him and the assistant manager looked at the rims and said that it looks like they have been repainted (before I bought the car?) but that they can try to push the claim through for underlying problem since you can see where the original manufacturer paint was chipping, and it shouldn't be a problem. Friday morning, 2 hrs after my appt I get text/emails from VW of me missing my appt. I told them my car was already there. I then got busy with work, so about 5pm, I gave VW a call. Will from the front answered. I asked him about the status and he said my car is currently in diagnostic. I asked if the rims were noted and he said no. He then transferred me to Quentin. Quentin tells me that Asmir called out and that no one knew my car was there so it has not been touched. (Even though he took my keys from me less than 24hrs earlier). When questioned about the appt and Will lying, he said they don't have a process for when someone calls out. Sounds like poor management. I asked when to expect an update as I can't go without a car. He put me on hold, upon return, he said he got me a loaner with no wait and that he checked in my car. Great! 4 days later-no update. I texted; Quentin told me it's still in queue. I called and asked to speak to a supervisor; Sead was "busy" and sent me to VM, I left a VM and asked to be called back- no response. 4 hrs later, I texted and said I will be showing up if I don't hear back. Immediately, Asmir texts and says he was looped in by Sead bc the service line was "blowing up" and that Quentin is out with Covid (even though I was texting with him that morning). I asked him to call me, when he did I asked was Sead who I left a VM asking for a call back. He said yes and apologized that Sead should've called me. He assured my car will be seen asap and not worry as he is taking over. I trusted him so I agreed. Wednesday comes and go, still no activity on my car- Thursday morning I am told that the tech will pull my car in soon. By 12, I called as my car is still untouched since the day I dropped it off. Asmir said he will go see what's up. Within 21 mins of pulling my car in-I am told that the claim was denied due to prior alterations on the rims and that they flushed the system and recharged it with Freon- A/C seems to be fine. I asked was there anything thar can be done about the rim as the original paint coming off under the repaint and if something wasn't wrong, why would all 4 rims need to be repaired in the first place. They said my carfax report has CarMax painting the rims, so no. I asked for a copy of the denial and was told "I can see if I can get a copy". Then they said the claim advisor is on site and said that VW will not consider the claim so no claim was submitted. I was then informed told that Sead wanted to speak about the warranty situation in person. I told Asmir I can come in morning and was told that Sead will be in. When I showed up, I was told Sead is out for the day-shocker! The warranty advisor is sitting 10ft away and didn't bother to say anything. Prior to buying the car- I pulled a full Carfax report- no mention of repair. At this point, I gave back the loaner, took my car and left. I wasted too much time with this place. I will gladly take my car to another VW dealership. And guess what, my rims got repaired, free of charge- just no thanks to this place.