Mr. Kenny, at the Roswell location has been so helpful with our purchase. We will be back to…read moreutilize their services in the future, as they made our experience with a big purchase seamless.

I had a fantastic experience when purchasing my vehicle. Kenny was very helpful and personable.read more

CARRIERS BEWARE! We…read moredelivered a vehicle to this dealer in mid-June. The shipment was supposed to be COD. When our driver delivered the car, the employee who accepted it said, "I'm not responsible for payments. The owner will be here tomorrow and will pay you. Don't worry." We trusted them, and our driver left. After that, they kept sending us from one person to another, saying, "Call this person, they're responsible for payment." Eventually, they stopped responding and blocked us. Today I had to drive there myself, wasting an entire day just to collect the $1,300 they owed us. Even then the manager Austin tried to avoid paying, saying "I'm not responsible for payments. The owner isn't here today. He'll pay you when he's back" Obviously I had no intention of getting up from that chair until we were paid. After a lot of unnecessary bulls***, we finally received our payment. Be careful guys if you haul for this dealer, get you $$$ up-front.

!!!!!!DEALERSHIP DOES NOT PAY CARRIERS!!!! DO NOT TRANSPORT…read moreTHERE VEHICLES Absolutely terrible experience doing business with Atlanta Motorsports. We transported a vehicle for them and never got paid. We reached out multiple times by phone and message trying to handle it professionally, but kept getting ignored with zero communication or accountability. If you're a carrier or transporter, be very careful working with this company. Reliable businesses pay their invoices -- chasing people down for money already earned is unacceptable. Would not recommend

Brandy always provides excellent customer service with each appointment. She always answers all of…read moremy concerns. I am extremely satisfied each time I have scheduled a service on my SUV. I appreciate the coordination that she provided to ensure that I always have a pleasant experience. Sue A. & Syed E.

Nate in customer service was amazing. Highly recommend. Helped me immediately and saved me $1000…read morewith a coupon.

I dont like to leave an immediate review. Especially with a high end purchase. It's been a few…read moremonths since my purchase with Gravity Autos Roswell. The fact is, this purchase, has not only met my expectations- it has surpassed them. I absolutely love my new car. The buying experience, the friendliness by all employees, has melted my staunch negativity when it comes to a car buying experience/purchase. I would not only recommend gravity autos cars, i would encourage any potential buyer to not overlook such an integrity driven business. Thank you for being honest, friendly, and continuous in your care for those who have purchased vehicles from your establishment.

Very Responsive and friendly/ I have been working with them for several days/weeks, and they have…read moreresponded every time. Even with BAD newws!

very kind service, going above and beyond for my situation. a little bit pushy about their warranty…read morebut overall seems worth it. additionally, they're eager to fix any issues that come up in the first 30 days of your purchase, free of charge! this was super helpful since i had a couple issues after i got my new camry. they're definitely committed to ensuring quality at this carmax location. totally recommend!

Writing this review solely for the care, kindness, and above and beyond customer service I received…read morefrom David. The moment I walked in to the Roswell location, David greeted me, took the time to start conversation, asked if he could be of any assistance while I looked at vehicles, and ultimately helping me in finalizing my vehicle purchase. I test drove two cars that day, David printed out and pulled up all the specs. As a young woman, he did not pressure me, but let me ask questions and take my time test driving and looking at the vehicles. I fell in love with one of the cars, but it was not four-wheel-drive and needed that. So back to the drawing board! Over the course of the following 2 1/2 weeks, David stayed in contact and helped me look for the specific vehicle in four-wheel-drive at Carmax locations across the country. I ended up finding a completely different vehicle at the Lithia Springs location and David helped me with the transfer of getting that vehicle and another that I was tentatively looking at moved over to the Roswell location so I could come in for a test drive and view the cars in person. His promptness and help was above and beyond! There was no feeling of pressuring me to just to get a car because I like it, but talking over logistics and particular needs made this an educational experience for me in a great way! I went in that day with my current vehicle, cleaned out ready to drop off to them to sell, and test drove both of these newly delivered cars. I fell in love with one that had everything I was looking for, and walked away less than two hours later with my old car being traded in and that money used as my down payment and my new vehicle being looked over and ready to hit the road! David made sure to follow up with me over the following weeks to see how I was liking the car, and if I had any questions or concerns. So in writing this review, thank you David for not being a salesman who wanted to take advantage of a young woman car shopping, but in making the experience exciting, educational, and left me feeling good about my purchase and investment in my new car!

Just purchased a 2025 Hyundai Genesis yesterday through Taylor. What a great experience from…read morebeginning to end! I called ahead of time to let them know I would be driving there to take a look at the car and they had it ready for me as soon as I drove in. Taylor took us on a test drive and was super patient with me as I had to test several things off my checklist to make sure I was buying a quality vehicle. After that, we moved on to negotiations (which is usually the part I dread). I will tell you, the process was one of the most efficient transactions Ive ever had while purchasing a vehicle. I appreciated that they were willing to work with me a little on pricing and trade in value for my car. Taylor had a no pressure tactic, which both my husband and I really appreciated. To put the icing on the cake, I purchased this vehicle for an AMAZING price in comparison to others models I had test driven over the last 2 weeks. Not to mention, I have a car with complete peace of mind knowing that it is covered under warranty for 10 years or 100000 miles from the day of purchase. With a little extra, I purchased a warranty that also covers the electronics. Even with this, I STILL got a great deal. Needless to say, I drove away in my brand new car within1-1.5 hours. Could'nt be happier. Thanks Taylor!

Worst service department I've ever seen. The service writers are very arrogant and unfriendly…read morespecial. They act like the are doing you a favor by letting you bring your car there and I've been dealing with Hyundai for This is my fourth car I bought from Hyundai. I will never buy another one because of the service writers. The service rider guys were rude and arrogant saying the paint was caused from sand and stuff going down the highway rock chips. These are brand new parts put on their , the Guide conclusion shop went with me and told them I put brand new parts from Hyundai on there and they still say it's coming from route stuff you can also see in the picture that it is peeling off not chipping off. They were very rude. Both locations of case Hyundai get terrible reviews as it is I've never buy another car from them ever I love this car here but it looks like crap now it's a 2024 and I feel like just scrapping it.

Excellent service from parts department, Luis was specially helpful, fast , knowledgeable and…read moreprofessional . Great experience overall.

As far as dealerships go, this one is not memorable . Just a nice place, nothing splash or…read moreimpressive. Waiting area offers plenty of seating and free wifi. Service allows one to purchase parts from their website saving some $$ which is appreciated. Bit disappointed in their service hours no after office hours and more limited on weekends. "Express" oil change can take up to 1.5 hrs. Unsure how that can be classified as express....

I purchased a new Jeep Rubicon from Palmer in Roswell aprx 3 months ago. After the purchase was…read morecomplete our sales rep Tony White let us know, he was going to give us free oil changes as a courtesy for purchasing the vehicle. Now it's time to get the oil changed so I called the jeep dealership closer to my home, and they told me this "free" oil change would not be honored at their location. So, I called Tony at Palmer and he said oh yea Chrysler just pulled that deal right out from under us and we can't honor that deal either. At the end of the day it's just an oil change but be careful with what they (slippery car saleman) tell you to get you to purchase the vehicle. ALWAYS GET THE DETAILS IN WRITING!

Our jeep was making rattling noise on the back, we brought it to have is checked and fixed. turns…read moreout the glass was not well positioned. they bill us for $580 which represented 2.4 hours of work. I do not condemn them for spending 2.5 hours on such problem but on billing us $232 / hr for such a simple fix.

Thank you to the staff, AJ, and Managers of Nalley Toyota. We are all so grateful for the easy…read morepurchase via the long distance of the Sienna van for a family of 10. I called Nalley from TX to purchase a new vehicle after being given the runaround for a long-distance purchase from other dealerships. I am grateful for a smooth transaction, courtesy, and timely feedback. This family needed a new vehicle and recently experienced a crisis. Thank you, Nalley, for taking care of your long-distance customers! I wish all purchases would go this smoothly.

Nalley Toyota Roswell is advertising a fake $29.99 oil change special on streaming. When you arrive…read moreto have your oil change the price will be around $100 and you will be told that you must present a physical coupon that is only mailed to specific customers. Nalley Toyota Roswell is easily the worst Toyota dealer in a crowded field of sketchy Toyota dealers but even this type of scam surprises me. With Toyotas ongoing engine issues and sketchy dealer tactics I think it's time to try another brand altogether.

I recently purchased a 528ix I was satisfied with the…read moreservice I received the staff worked with me to get the deal I was pre approved for my loan but I still had financing problems which they assisted me with Alm buys cars from auction so as a customer looking for a car needs to do a little research My bmw had a factory warranty and car fax is available to anyone as long as you have a vin number I read previous reviews about the dealer car fax not being accurate about to purchase a vehicle you can get your own for a small fee.. do a Little research look at the cars.. If you want keys mats better tires ect u need to ask for them and have them before u sign on the dotted line My sales person gave me 2 sets of keys manuals I asked for mats he said he would look for bmw mats He couldn't find any so he gave me new generic mats .. Thanks.. The only complaint I have is my car is missing a feature that I would have liked " proximity remote door/ trunk opening.. I took the car to the bmw dealer the next day for free scheduled maintenance.. It was a total win win for me..

They will get you into the dealership with great deals but don't tell you about all the ad-on…read more They put on a 995 charge for paint repair if you get a scratch. It was a waste of my time. I bought somewhere else for same make, model and year with lower mileage and saved myself 1600.