This is my first time coming here and I really had a good overall experience. I did try to go the previous evening but the wait time was over an hour. So I decided to come back the next day at 9:30 am, that is when they start taking paper work. The don't start working on animals until 10 am for shots. The receptionist was really nice, I felt bad for her bc there was a rude guy that came in there to complain about how busy it was. The reviews that I've read are pretty correct on the wait time, we didn't even get waited on until two hours later. But I didn't mind, I had plenty of time and I had a seat. Make sure to get there early! I'm not joking, that place fills up fast, and chairs are limited. The nice thing about this place, even if the wait is long you are able to check in and they will text you 30 minutes before your turn. When we were finally helped, the staff was very nice and treated my dog nice as well. I really like how affordable this place is, I ended up needing tapeworm medicine, two months worth of flea, tick, and heartworm medicine. Plus I had to get a heartworm test and it only cost me $70! You can't beat that. I was expecting to pay over a hundred dollars. So happy I was able to find this place, this will be my new vet place to take my precious dog Bella to. I would have given it 5 stars, but due to the wait time and how crowded the little room was when waiting. Made me give it 4 stars, but I definitely recommend this place to anyone who is looking for a affordable vet. read more

ALWAYS QUALITY, NOW WITH NO NEED TO SIT IN THE WAITING ROOM FOR 3 HOURS ------------------------------------------------------------------------------- Emancipet is the BEST. I've always loved everything from their staff to their marketing materials. They're smart, they get the job done, they don't waste your time or money. Today I took my dog in for her vaccines and I learned they've even figured out a way around the wait times! Their new system texts you a link to a website with the waiting room list *and* sends you a text 30 minutes before they'll be ready to see your pet. So, now you can check in and go run errands or go home for a nap. Just come back for your not-appointment! It's so great because it's so much less stressful on pets *and* humans, especially since the Pflugerville location's lobby is pretty cramped. I'm really excited about this innovation that will make visits to Emancipet more enjoyable for everyone. PS shout out to the tech (man with brown hair, black scrubs) who helped me with Elphie's nails today! You were great and I really appreciate your dedication and kindness. The DVM working today (Dec 3) was also super nice and gentle with my fearful dog. read more

GO TO THIS LOCATION. Avoid the 3 hour long waits at the "main" Emancipet location. Everytime I have come here, my average wait is 15 minutes. I got my 5 lb. puppy spayed just 3 weeks ago, and the staff was awesome! They called when they were finished to let me know how she was doing, and then called when she was ready to be picked up. My puppy was recovered in just 1 day! I have gotten all of my puppy's booster shots here, as well as heartworm and flea prevention meds because of the amazing prices. You can't beat the prices and super nice and helpful staff. I don't know why anyone would go anywhere else. I definitely trust these kind people with my puppy! read more

Great place to take care of your babies! My fiancé took our pup to get all bortedella, DHPP, leptosprosis, rabbies, and an glad expression all for $68!! Great service!! read more

Emancipet - Veterinarians Near Me - Pflugerville, Texas

Harassment!! we received a call from an unknown number after 8 pm. The woman name Sylvia first said we did not pay for the medication we picked up early in the day. She was requesting we provide her with credit card information if we did not provide us with that information she is sending us to collections and going to refuse us from any further services with them. When we asked for her manager she told us she was the manager. The question we had was if we did not pay why did they allow us to leave the facility? And she told us since we had a issue with a payment 2 years ago she needed us to provide us with our credit card tonight. 2 yrs ago issue was their system wasn't taking cc payment so we had to pay cash!! Besides the clear harassment this person was just flat out horrible she was Laughing at us due to the stress she was causing and threading us with denying services and to send us to collections for a $80 bill. Trust me when I say we will be there first thing in the morning!! read more

Every month, my little one goes here and he's been going here for years. It's so cost efficient and it's all listed on their website as well if you want to check it out. They are so caring and friendly. They'll answer all your questions. Everything is low-cost and they're doing good things for the community with their low-cost spay and neutering. read more

UPDATE: Added an extra star for a prompt message from their branch manager apologizing for the poor visit and promising to look into the issues I experienced. I really appreciate it and hope that my experience helps others have a good visit! I'm going to return for the booster and update my review then. ---- Original review: One star for my personal experience. One star for acknowledging that this place is very hit or miss...and most people seemed to leave either very happy or very upset. Matches up with the other reviews here too. I overheard a few key issues (1 person was unable to obtain 12 visits and years of records for his pet..., another had a surgery follow up because there were issues). I honestly believe there there are a couple staff members who are just awful and most are great. For most others, it was speedy, relatively painless, and cheap. For me, since check in was chaotic for everyone, I was skipped over 4 times (people who arrived after me left 30 minutes before me), and when they came out, they told me they had to sedate my cat because he had tried to fight them, which NEVER happens. He has NEVER fought any human before. He had a series of 3 shots last year and did very well. At my visit, they only had to do one and couldn't even do it...since I wasn't in the room (which I understand) I can only assume they handled him extremely roughly because normally, coming out of his carrier, he's in a nervous ball and won't say or do much. Coming out, they were very curt. Told me that he had tried to fight them, that I needed a plastic carrier, and I was told to buy sedatives (I wasn't forced to, I know I could have said no)- BECAUSE I had come back because he needs a booster (I'm guessing I'm paying the full fee twice if I go back). I honestly cannot see how this would have happened unless their handling was very poor. I do NOT like the lady vet tech who serviced us today. Even before she handled my pets- she tried to call us in but couldn't understand me through my mask, so walked back in and then tried to call the names again, couldn't hear me again, and so she skipped me. Another rep had to wave me in. Clearly, the people at the front were stressed and jaded from the complaining customer in front of me, but just doing their job. Check in was VERY unclear so I thought I was waiting in line to check in..it wasn't, so someone else came and got signed in. So I moved, then someone else came from the side and signed in again, so I moved again and made sure they saw me. I did see that though it was chaotic in the front (there's honestly not enough space to keep much order), they were trying to keep people in the order they came, but were still not pleasant. The only redeeming bit was that the man at the front with the longish green hair was very nice the whole time I was in the room, from helping others to respectfully helping me check out even though I was definitely stressed. I wish I was one of those glowing reviews but I don't think I'll be back. read more

Quick response time to answers I needed, as well as giving me more informative information then I asked. Well done you guys, thank you ever so kindly! read more

Yes, the first come first serve method can be annoying, but extremely worth saving the money. Everyone I've encountered is very kind who really love pets. It does annoy me that if you get your pet spayed/neutered through a nonprofit such as emancipate then they give your pet a small tattoo to represent that he/she has been spayed/neutered. Emancipet always has good vibes. Seems like a place that really cares. I'll continue going here as long as my schedule allows for it. (sometimes the wait is really time consuming, but it does end up being a bit of a makeshift dog park) read more

I took my pup in to get neutered and the whole sha-bang...I told them in the morning that I did not want to purchase the come due to having already obtained one.. when I went to pick up my bud I again answered the same..that I did not need one...they then attempted to give me one when bringing my dog to me and I told her again I didn't need it and asked if I was charged for it...she said yes..and I requested to be refunded for it..while standing outside in the Texas heat with my pup after having his procedure for about 20mins I told the girl to just clip his nails in exchange for the cost of the cone..she had a slight attitude but whatever...it gets down and a few hours later after going over my invoice I notice that my bill balance was actually $15 less than what my card was charged....so I call emancipet...the lady told me she saw the invoice and wasn't sure why I was charged wrong..she said it could be different after the register settled at the end of the day. She also told me she would have the branch manager reach out to me regarding this asap...hat was Friday...now today..Monday..I called again...waited hours for the automatic system to call me back just to get a woman that wouldn't help much...I informed her that this situation and the fact that on numerous occasions I told them the same thing about the cone yet no one listened..that being as th we y have a disclosure stating that they are not liable if you pet dies in their care..that they didn't even compute a simple thing such as not needing a cone...they lady then tells me that sometimes people slip up...they are human...lol..I told her are you serious...there is no room to slip up when dealing with the life of a family pet...we trust them with our pets and our financial information..there is never any room for slip ups...all I wanted was a refund of the over charge and I got terrifying conversation from a representative of emancipet...hopefully they don't slip up on your animal..I will be contacting the city of Austin tomorrow about it. read more

Arrived on a Thursday around noon. We have about a 15 minute wait with only 2 dogs ahead of us. Everyone is very friendly and helpful. They are willing to answer any questions or concerns. As we just adopted a dog, we had a few questions during his check-up ^.^ We will definitely be returning! read more

This was the first time I've been here and came on a Saturday. I knew it was first come, first served so I got there @ 9:00 to be sure to get my place in line. At 9:15 a guy came out and told me to wait in my car and they'd come triage my dog around 9:30. Well, when several people got there and took their dogs in at 9:30, I went ahead and went in only to find out I already had an hour and 15 minute wait...what the heck! I was there for an hour ahead of time, sent back to my car and had to wait ANOTHER HOUR!? My dog was going bonkers in the car and I had to cancel the stuff I had planned that afternoon. I know that this care is really needed, but they need to get things under a little better organization. read more

Good review day for the dog front, I haven't yelped them yet, but I go all the time for my golden. The shots are inexpensive, wait time is normal for any vet without an appointment, and the staff is very friendly. In addition, the heartworm medications are priced very low. Great place to visit read more

I am really happy with the care my two kittens have gotten so far from Emancipet. From the ladies at the front desk who are super friendly and seem to love working there to the techs and the doctors who have all been very gentle and thorough, I couldn't say one thing negative about this clinic. Being completely brand new to this world of cat ownership, I almost don't know which way is up yet. The staff here have answered all my questions in a manner that is very reassuring for me that my babies and I are in great hands. I highly recommend checking them out and supporting their mission to make vet care affordable and accessible to all pets and their owners. read more

I took 3 pups in to get heartworm, flea/tick prevention and got shots done. The staff was very prompt and efficient which made everything worth while. I'm very satisfied with the service and cost of everything, i love this location! read more

Actually worked out very smooth. My little puppy was acting completely normal the next day!! Thanks so much Emancipet :)

I have been here about 4 times and its always a in and out process for shots and medicine! They never rush you and my microchip was free!! read more

Emancipet - Vet check! #labradoodle - Veterinarians Near Me - Pflugerville, Texas

Great prices for pet care, staff is super friendly and informative would totally recommend this place. There may be a wait since it's a walk in clinic but it's worth it for the quality of care they provide to our furry four legged family members. read more

Emancipet - Last shot for Bonnie, love this place staff is great she did awesome. - Veterinarians Near Me - Pflugerville, Texas

They provide a good low cost alternative to visiting a regular vet. People that work there are genuinely concern for your pet and provide great customer service! read more

I have had my 2 cats spayed & vaccinated here and today they neutered my puppy. I am very impressed with them and will continue to use them in the future. They were very caring with my pets and the staff is exceptionally courteous & professional. It is a very busy place & can get very crowded so you must be patient and not in a hurry, but very worth it. read more

I've been taking my 4 legged baby here for a couple of years now for his vaccines and heart worm prevention. They are an awesome outfit and very affordable. I always make a donation to help keep their facility around and affordable. The staff is overall wonderful but today the guy at the front checking everyone in and out was rude and quite unpleasant. He told me to restrain my pooch and hold him because if my dog bit him (which he would not have) our visit today would come to an abrupt end. This is a pet facility and as an employee here your job includes taking the risk of getting bit. I was quite irritated with this guy's attitude and almost left. If it wasn't for this jerk I would give them a 5 Star rating but one bad employee can create a bad image for a business. read more

I brought my six month old Corgi in to be spayed yesterday and they were fantastic. The girl that I dealt with out front was very informative and incredibly sweet to my puppy, plus it only cost me $105.00 for the spay, a microchip, three days medication and an e-collar. My regular vet wanted to charge me $650.00. Callie is already acting like herself again and everything looks great so far. She also had no problem chowing down on her breakfast this morning, but she is not very happy about having to stay in her play pen right now. The next week or so is going to be rough with all the whining, but oh well. If we didn't keep her in the play pen, she would already be jumping all over the couch and beds, and trying to play with her puppy brother. read more

I adopted a dog from Paws (the Pflugerville Shelter) & took him to a vet (Emancipet) for a checkup & additional shots as required. He received a rabies shot & checkup. After checking my vaccination paperwork from Paws, the vet tech said that I needed to return in 2 weeks to get a Da2PPV or Parvo booster shot. When I returned to Emancipet the receptionist told me that he didn't need the "booster" as dogs only get 1 Da2PPV shot. I think the vet tech needs to learn what shots are required. Also the receptionist referred to the original DA2PPV as a "booster". She should not refer to the original shot as a booster. A booster means an additional shot. I' ve noticed this receptionist is pretty unfriendly on other visits as well. I was unhappy that I made an unnecessary visit. However, I mainly wrote this as I don't want this to happen to other clients. I'm a big fan of Emancipet & think they do a good job. I actually got them to come to Pflugerville a number of years ago. read more

Fantastic! My dog got vaccinated here today. The staff is great., they went out of their way to ease my dog's anxiety. Short wait times and low prices. Please donate if you can! read more

We took what we thought was a very sick cat to the Emancipet Pflugerville location. The wait was short . The staff was excellent. The vet was so gentle with our angry cat. We were not pushed to buy what was not needed. The price was great. We love this new location. Support a great organization! All four of our pets love Emancipet and so do we. read more

So happy I found this place! The prices were VERY affordable, the vets and assistants are friendly and knowledgable and the wait was not bad! I recommend this to anyone for affordable yearly shots! read more

They are doing good things here! The service they provide for the community is unbelievable! They have helped me take good care of every pet I have had in Austin! So glad they made it to Pville. read more

The staff here is a joke! I called to see when was a good time to bring my cats in for their shots and was told that I could bring them in on their least busiest day Tuesday. I was glad when i showed up the following week and it was practically empty. I was then told that they don't offer shots on Tuesday only spay and neuter appointments- (tell me that the people performing these can not administer shots) the office manager was very apologetic and said she would see us the next day she stressed that they would see me first thing. For the second day in a row I got both of my cats in a crate got all the scratches and everything that goes with this task drove back down there to find out they are closed! If you know you are going to be closed why not say something? Don't get me wrong the idea of this place is great I love helping animals but now I have for the second day in a row two very pissed off and stressed out animals. read more

Came here for the first time today and it went well. The staff is really friendly and helpful, the vet who saw my dog was also kind and patient with him. This place is awesome and it makes me feel better knowing they care about your pet and aren't trying to rip you off read more

In a word...WOW... If you have a dog or a cat and need a vet service do yourself and favor and go to Emancipet. What a fantastic vet. Friendly, caring and inexpensive.. We adopted our 6 mo. old foster dog last year before moving to TX from Washington, DC. She had her first round of shots through the adoption agency, then a second round from our local vet and then was spayed by a third vet. Then we moved to TX where she began seeing a new vet in Round Rock which i chose because of good reviews and location. However, they were quite expensive. Within a year we moved across town to Pflugerville and our dog was now overdue for three yearly vaccines so I began looking for a new vet. I am so glad I found Emancipet. The reviews got me in the door, the service and pricing we continue to bring me back. I went in on a Thurs. at around 11:00am expecting to wait an hour or so to be seen. Afterall, I used to wait that long when I had an appointment at ALL of my prior veterinarians. Since Emancipet was so much cheaper and only accepts walk-ins, I really thought I would be there for a while. To my surprise, I was greeted immediately, filled out a one page form and was in front of a technician within 10 minutes. After a quick look over and a nail trim, she said the doctor would be right in. No less than two minutes later, the vet was checking out our dog. She got her three vaccines and we were done. The entire visit was great. The staff was very friendly and caring. I got the exam, three vaccines, a nail trim, 6 months of Heartworm pills for $100 (and this included a donation I made to the organization). My last routine vet visit was over $300. Please note, there is a reason they are inexpensive. This is a group doing their best to provide low cost services for our pets. As others have said, they are in business to help the animals, not for profit. They need our help, above and beyond just using them for shots, etc. They need charitable donations to ensure the costs stay down. If you can't give money, drop off some old towels or blankets that they can use in the offices. Thanks Emancipet!! read more

I went there to have my dog spayed + puppy shots and the staff was nice and handled that well. The cost was $134. However, when she came home she had mange. Her hair started falling out. I called them about it for help and they said, "we don't treat that" and when I asked them again if they would help me because she got it in their clinic they said, "she could have gotten it anywhere." So basically, piss off we don't care. I now need to treat all three of my pets for it just incase. I can't recommend them based on cleanliness issues and poor customer service. read more

Excellent place to take your pets! The staff is super caring and efficient, their prices are very very reasonable and they go above and beyond! Brought a stray cat that adopted us there for his neutering and they also clipped his nails and cleaned his ears at no extra cost! That alone saved me so much money! And the best part is they are non-profit. I will be taking the rest of my pets here for all their needs!!! read more

Dr. Barton is he kindest soul ever and happens to be a phenomenal vet. Each pet gets a throughcheck up and he is more than willing to share his expertise. read more

This place is great! Just got back from having my sweet dog spayed and I was thoroughly impressed with the service there today. I arrived about 5 minutes before they opened and already several people were waiting. Emancipet opened their doors promptly at 8. The check in process went quickly and my dog was taken back by a nurse after discussing the days procedures with me. I was told I would receive a call as to when to pick her up. Later today, I was called as promised and given a pick up time. When I arrived to pick up my dog the nurse went over all of the post op procedures with me. She was very informative and friendly and answered all of my questions patiently. She seemed to really enjoy her job-Which I appreciate especially when dealing with my little dog. Today my dog was spayed, microchipped, received 3 days of pain medication and a cone, all for $100. I feel I got quality and affordability all in one. I think a lot of people don't spay or neuter their pets because they can't afford it, not because they don't want to. I am so thankful for this organization offering these services at such reasonable prices. I would not hesitate to go again! Thank you Emancipet! read more

Their web form was down so I emailed their contact form. After several emails with no response finally I got a response - my cat and kittens were booked in. I arrived the morning of the appointment and only the adult cat had been scheduled for an appointment. They said they would try to fit them in. I get a call later in the afternoon that they could only spay the adult cat, so I said that was ok. I turned up and none of them had been spayed/neutered. I had adopters waiting for some kittens, so they said I could bring them in the next day. Despite being one of the first ones in, my kittens weren't even ready until 7pm, causing delays and inconvenience for my adopters. Update- seems like a temporary overbooking issue, have responded promptly since then. read more

Very nice space - clean, orderly and very professional. They took care of my little one in less than 20 minutes for a fraction of the cost. Highly recommend! read more

I took my pup to Emancipet to get neutered. I love that they offer low cost options because the vet that I had been taking him to was estimating $300 for neutering! Now that I've discovered Emancipet, my pup will be going back when it's time for his vaccinations. Super easy to make an appointment online, they called me when he was ready to be picked up and they were very informative of the process! read more

Great experience when we got our dog fixed several years ago. I continue to recommend this facility to all of my friends!

You guys rock...the service was great and the ladies are really into explaining all the care love our animal needed after surgery.... thank you keep up the good wirk read more

Three dogs now I've gotten full shots and neutered and spayed the folks here are nice prompt and respond well to smiles! I'll be bringing my fourth here for her procedure too. No better bang for the buck anywhere be sure to donate too! read more