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    Emanuel's Lutheran Day School

    4.0 (1 review)

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    7 months ago

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    Kiddie Academy of New Braunfels

    Kiddie Academy of New Braunfels

    2.1
    (7 reviews)

    there is Safety concerns, disorganization issues, and directors/ owner lack with professionalism.read more

    If I could give zero stars, I would. Below this is basically the email I sent them and never got a…read moreresponse. We pulled our infant out after he was enrolled a couple of weeks and attended a total of 4 days. Just for full disclosure I did include the teachers' names in the email but will not post their names here publicly. The facility is beautiful it's unfortunate the care was a pretty bad experience, especially the no response to the email we sent them addressing it all. It's pretty disheartening. Day one  I did not feel the infant teachers really wanted much information when I was dropping my child off and were not very friendly which was disappointing since it was his first day and a friendly interaction would of helped put me at ease. I explained his feeding times and the importance of them. It was disregarded, and he went 3 plus hours without a bottle. I had to call the front desk and advise someone it was time for him to eat in order for him to get his bottle. Day two My son was given the wrong pacifier, which I noticed on the camera, and was brought to your attention. This was a huge issue for me due to the fact I had provided them with a pacifier case with his name on it so unaware how a tan colored pacifier ended up in his cubby that had flowers on it.  I also noticed little to no interaction with him throughout that day with the teacher. This was concerning.  Day three On this date, my son was given a total amount of 6 ounces of milk from 10a-5pm. He was also given carrots and oatmeal, which I was told he spit up, and therefore, the teacher advised she would focus on bottles since they had more nutritious value. That obviously did not happen. ( I can provide the screenshots) When I arrived, the teacher stated, " Today he had a bad day." He cried all day and was inconsolable. She stated they would calm him down and he would cry all over again, and they had no idea why. She stated he also spit up all day. I asked multiple times why she did not call me, and she did not have an answer.  I asked when was the last time he ate, and she stated she did not know and that the other teacher didn't tell her. Which obviously is not the answer you want when someone is supposed to care for your infant. She then said, "As you can see, it has been a crazy day and pointed to all the crying infants." Again, it's not something you want to hear as a parent who pays $292 a week for care for an infant. She was able to locate his feeding on the tablet and stated he had 2 ounces of milk at 11:30 am. and 4.5 ounces of milk at 2:12 pm. I immediately told her that was unacceptable. He typically eats 5-6 ounces every 2-2.5 hours, which would equal around 18 ounces of milk.  I saw 3 different teachers there eating from small bowls. So they were not worried about themselves missing a meal, but an infant who can only communicate his need through crying was left hungry.  When we left that day, he had a wet diaper, snotty nose, and was missing a sock. I had messaged throughout the day on the app to please wipe his nose and was told they would. I also have screenshots of that conversation.  Day four This was his last day there. The teacher apologized to me about not being on top of feeding , and I accepted her apology, but it does not negate the fact that not feeding an infant is a huge negligence of a daycare facility. I advised her that if she ever thought maybe he was crying all day because he was hungry. That would be a clue, in my opinion, but it was not something they thought about.  I also am concerned that I had to fill out tons of paperwork asking about my child's needs and schedules/routines yet it does not appear the teachers reviewed this based on the interaction they had with him.  I switched to this daycare, having very high expectations based on what was told to me and what I read in the handbook. I did not see any work done with my child while he was there that would meet the criteria of any objectives of learning for an infant. I watched the camera the majority of the time, and all I saw was my child alone on the floor while teachers stepped over him or literally threw a toy at him. Unacceptable.  I am bringing up all this information in the hopes that changes will be made for future infants that attend Kiddie Academy. Again, all of these concerns are huge issues, not small mistakes. I am disappointed and actually upset to know I left my child in the care of Kiddie Academy, and the teachers failed to meet his basic needs.  I have continued to pay for services not provided due to the fact that it is part of the contract and have still kept up with meeting the requirements of the daycare by ensuring I put in a 2 week notice.  I do believe it is unreasonable to have expectations from parents when the same is not given in return from the facility

    Pint-Size Playhouse

    Pint-Size Playhouse

    5.0
    (15 reviews)

    Pint Size Playhouse is a truly special place where kids get to be themselves, learn a lot, and have…read moreFUN. Our daughter thrived at this school. Ms Nicole creates a safe, playful, and dynamic environment with holiday celebrations, special projects, and weekly art, yoga, and music classes. Our daughter was always learning new things and we were constantly amazed by her growth and the things she would come home and tell us. We are so so grateful for Ms Nicole's dedication to her work and the genuine love and care she gives each of the children (and the families!) at her school. The entire PSP community feels like a big family and we were so lucky to be a part of it. We are forever grateful to Ms Nicole for giving our daughter so much care, support, and love during her time at this amazing little school. If you're a parent searching for a warm, enriching, and truly special place for your child to grow, we cannot recommend Pint Size Playhouse enough.

    have been meaning to make an appreciation post for Pint-size playhouse since our first month here…read more Time flies so fast and now it is time for us to move on. We are going to miss it so much! Ms. Nicole cultivates a safe, inclusive, intimate space for fun learning and growing. So much thought and consideration goes into weekly and monthly lessons and activities. Not only do they have special classes like music and yoga, but they have had special guests like a bee farmer, face painting artists, and bilingual teachers! They have grown and ate their own vegetables and even grown and released butterflies through their full transformation cycle. They have very thoughtful celebrations in regard to each child's Birthday, and for lots of fun holiday parties. Most importantly, there is lots of communication. Whether it be fun, happy updates and pictures, or any issues and concerns. I have always been kept well informed of how my child was going and I really appreciated having these updates when some of my days were too busy to check in. Ms. Nicole is so invested in knowing and loving every student. Having my child happily run into her school every single morning has given us such peace of mind that he was happy and safe. Any kiddo is lucky to be here! High praise from a former mama!

    Emanuel's Lutheran Day School - childcare - Updated June 2026

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