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    Embers Heating and Air

    5.0 (3 reviews)
    Open Open 24 hours

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    2 years ago

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    2 years ago

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    Innovative Heating & Air

    Innovative Heating & Air

    4.3
    (6 reviews)

    This company was assigned to us for an HVAC repair and it was a total disaster. We had to…read moreconstantly reach out to them, they never called us. Highly unprofessional. Supposedly came out one time with "the wrong part." Another time no called, no showed. We called to have his wife tell us "he drank nyquil instead of dayquil." Seriously? He came out one time to give us a quote that was missing soooooo much info. So glad I listened to my gut and got bids from 2 other guys who noted all kinds of things wrong with it that were very obvious. He also failed to mention we had to pay $150 for him to come out for this worthless bid. He did mention he tries to book as many appointments in my area on one day so I'm sure he's charging everyone the $150 and doesn't care about actually fixing anything. I would not recommend this company nor would I recommend Fidelity Home Mortgage. What a horrible experience.

    Can't say enough good things about our experience doing business with Innovative Heating and Air…read more Dereck and Jessie were always responsive, answering questions, and making the installation of our new Bosch heat pump system happen quickly, just in time to take advantage of the tax credit for 2024. They got it done on December 31st. We appreciated Jessie's help as far as filling out rebate forms. Their crew, Jeremy and Matt, were professional, polite, and always willing to explain what they were doing. And as far as value: Innovative's bid was well below the other bids we received. Thanks Dereck, Jessie and the whole crew. Don and Jean Noble

    Embers Heating and Air - hvac - Updated August 2026

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