My loved one suffered a traumatic stroke. They were lovingly cared for at Wellspan York Hospital,…read morethen transferred to UPMC Memorial for longterm acute care. We were apprehensive due to the reviews, but hopeful, because the drive was shorter. Now, we wish we never set foot there. They made an already devastating experience even worse. They changed medications without telling us, which affected preexisting conditions and personality. They were not equipped with specialists needed. Their nursing is subpar. They are lazy and inattentive. Their communication with patients, families, and each other is horrendous. We had a family member there at all times, except overnight, because we could not trust them to do their jobs. We learned that the night shift staff was the laziest. We advocated and attended to our loved one when alarms went off and we had to hunt people down, or if the nurses didn't assist with toileting and loved one messed. We noticed symptoms and requested care and testing. We were so excited for our loved one to transfer to the next facility- a light at the end of the tunnel, though we felt pushed out of UPMC Memorial too quickly. When we arrived at the new facility, we learned that UPMC did NOT efficiently prepare them for us. They had no idea what our patient needed. We had to start over. The new facility immediately began correcting wrong medications and fixing UPMC Memorial's mistakes. We are praying their care will ease the mental anguish and unnecessary distress caused to our loved one, over time. If we didn't have a person with our loved one at all times, who knows how this would have turned out. UPMC Memorial dropped ALL the balls when it comes to providing care, comfort, communication, consistency, attention, and healing. There are a handful of good eggs for whom we're grateful. A tech here or there, a nurse or two, a PT, an SLP. But they alone unfortunately cannot make up for the utter recklessness and laziness we experienced in our few weeks there. Please, go elsewhere.

Horrible ER. It's slow, small and understaffed. You'd be better off going to York Hospital Wellspan…read moreor driving to another hospital out if town.

To be honest, wasn't sure what to expect when I went to this ER not being from the area much less…read morethe state. Between every staff member I encountered and the time I spent in the ER, I can't say enough good things. Just amazingly wonderful, caring, knowledgeable people; Appreciate them all immensely. Big thanks to Chantelle @ the check in area, Ampa, Elaine and Kristen and especially to PA Michael James Lewis and Nurse Mary D. who worked their magic and made me all better - So grateful.

Quick Hearing Repair Surgery! Great team of professionals Dr.s, Nurses & Anesthetist &…read moreReceptionist. Quick fix for a problem ear!

UPMC's quality of care has unfortunately declined significantly -- not due to the dedication or…read moreskill of its physicians, but because of systemic inefficiencies. Radiology results are taking weeks, sometimes up to a month, to be finalized. Scheduling prescribed tests or imaging often requires extended hold times of 40 minutes or more, only to learn that appointments are unavailable or delayed for several additional weeks. Specialist appointments are frequently booked out two to four months in advance. The recent transition to a new records system has further complicated patient care. Important medical history and physician notes are often inaccessible, limiting continuity of care and leaving both patients and providers frustrated. This decline in operational performance has real consequences for patients' health and well-being. UPMC urgently needs to address these systemic issues to restore the level of care and efficiency that patients once trusted.

I love the state of the art equipment in the offices. The decor is so unique and pretty. I love the…read moreelectronic medical records and the ease of using the MedStar patient portal.

I would say I received good care. I was admitted to the hospital from the ER. When I arrived on the…read morefloor I had an immediate confrontation with a smart azz nurse. After I straighten that. No more problems. I am a retired Med Professional so I peep everything. I would say that I received good care there. I was there for a week. Now today. I'm using the pharmacy. The first phone call was irritating another smart azz but clueless individual answered. Forwarded my very easy question to the PHARMACIST?? It was a question that anyone that answered the damn phone should know. Smdh Anyway the Pharmacist answered we spoke and now going to get the rx. Stay Tuned !

I took my mother-in-law in for a potential infection in her mouth. They took her right and double…read morechecked everything in and out in less than 20 minutes. Highly recommend it clean good parking.

Dear Madison S. I have gone down that road with my complaints. All I get back is that they have…read moreinvestigated themselves and find no wrong. This is not surprising, but extremely disappointing, especially since no one is trying to make the situation right by me the customer. All I am getting is what they feel they did right. I today offered them to see if my $4,500 bill could be discounted to ease my disdain for how I was treated. I hope to hear a reply back, but for now was told I am being referred to Harrisburg to hear my complaints. Is this really good business? My contact # is 235-8745 if you would like to try to get this resolved.

I really don't get the negative reviews. my wife and I have been coming to OSS on Powder Mill Rd…read morefor years. They are very professional, try to get you in as soon as possible, and do great work (wife knee surgery, my trigger thumb/arthritis/spine injection). Now I am in for a potential meniscus tear. Always trust the doctors here.

Picky about they help! Refuse to address broken bones and serious issues. I do not recommend this…read morecompany!

Brought my son in around 5 for abdominal hurting severely bad, checked in, got right back to the…read moretriage and x-ray, why would they do an X-ray.... It's for abdimon, results came back everything was normal, but why is he in so much pain. It's not busy, see no ambulances, wtf takes so long. Damn... Step up UPMC

I had to go to ER on Sunday evening due dizzy experience, almost passed out twice and puked. I got…read morein and got catscan, bloodwork and chest xray and ekg. I got the results via phone text however I didn't get ekg results until next day. I kept asking when I'd see a doctor, front desk says dont know. I was okay, there were alot people waited ,some had to leave due no doctor. I waited for ten hours from Sunday 8:25 pm to 6 am. No doctor excepted got called for 2nd blookwork to doublecheck. Oh my god, do not go to this place again! Lucky I was able to see my regular doctor same day and got the treatment. What kind healthcare is this? Even I am Deaf and did ask for ASL interpreger, they did have VRI but I would not go back there again! I saw few moms had kids got in right away while we waited so long!. Do not go back again!

I am a 76 year old with an enlarged prostate. I went to UPMC Carlisle Urology for treatment…read more Dr Dussinger recommended surgery. So we set date of 12/16/25. I have severe osteoarthritis and take Diclofenac for pain. The Dr said to go off the Diclofenac 7 days prior to the surgery because of the risk of bleeding. I complied. After the 5th day I was suffering. After the 6th day I could not walk. I took an Oxycodone left over from a shoulder surgery. And was able to call his office. I explained the severity of the pain I was in and asked for a scrip for 2 or 3 days worth of Oxy. He refused!! He told me to resume taking the Diclofenac?? He was willing to risk severe bleeding on the operating table rather than give a perfectly safe scrip for Oxy!! Even if I had agreed it takes 4 or 5 days to get back in my system. We had to cancel a surgery that I badly needed l. What kind of Quack would be so heartless?? Update: I received an AI Generated response to this post. They want me to reach out to them so they can tell how wrong I was. They have my phone number why don't they call me. I have a call into Wellspan to see one of their Urologists.

My husband recently had surgery at UPMC Carlisle Hospital. Hospital was clean and very well run…read more EVERYONE was extremely caring and professional. They kept me, the spouse, well informed all along the way. Everything ran like a well oiled machine. Also, the hospital is easy to get to, with plenty of free parking. I've also gone there for an emergency I had, and received excellent care myself. Would highly recommend Carlisle Hospital to anyone needing to go to the hospital or emergency room.