Terrible experiences everytime we've gone to this clinic. One dog was misdiagnosed with an "upset…read moretummy" and died 3 hours upon returning home. Another dog last week was given antibiotics for a UTI after waiting 4 hours. A week later, blood was still present in her urine and she had no UTI. We took her to our local VCA clinic where we were told she likely needed emergency surgery for pyometra. Not trusting VCA Emergency to handle any continued care, we took her elsewhere and after extensive bloodwork, tests, ultrasounds and xrays, it turns out she did not need emergency surgery and it was either a cyst or an ovarian remnant missed during the spay (also performed by my local VCA clinic). We are waiting for bloodwork from the lab to confirm. All this testing only cost $1400 at Emergency Veternary Care Center Kalamazoo. Don't go to VCA Emergency unless you want to pay hundreds to thousands of dollars for multiple misdiagnoses on multiple dogs and have one pass at home. Go to EVCC for emergencies. The care was quality and they provide payment plans.

Our dog underwent surgery earlier in the day at Paw Paw Vet, and we were given VCA as the…read moredesignated emergency contact if anything went wrong. Around 2:00 AM, our dog began experiencing severe breathing issues. When we called VCA, we were told there was only one veterinarian available and they were in surgery, and that we would need to drive an additional hour and a half to Byron Center for care. We attempted to find a closer emergency option, but ultimately began the drive to Byron Center. Shortly after getting on the highway, our dog's condition worsened dramatically--she could not breathe and was in distress. In a panic, I called VCA again, begging them to allow us to bring her in. They eventually agreed to have a veterinary technician examine her. When we arrived, she was taken to the back immediately. We were later told that her throat was swollen shut and filled with blood and mucus. They were able to place an oxygen tube and initially said her breathing stabilized. Tragically, she then suffered a heart attack and passed away. I strongly believe that if she had been allowed to receive care immediately--when we first called--her condition could have been addressed sooner and the outcome may have been different. Being turned away during a life-threatening emergency cost us precious time. Adding to this, we were charged $350 for CPR, which was never discussed or authorized. We specifically requested oxygen support--not resuscitation efforts--and this lack of communication is deeply concerning. For a full week, I have attempted to speak with a practice manager regarding this situation and have yet to receive a call back. Each time I contact the office, I am given vague responses with no resolution. Additionally, I was told by a staff member that this situation was "basically my fault" for not immediately driving an hour and a half away, rather than seeking care closer. This response was both inappropriate and hurtful. Finally, I question why Paw Paw Vet would recommend this location as an emergency resource if they are unable or unwilling to provide immediate care when it is critically needed. We are devastated by the loss of our dog, Rosa, and deeply disappointed in how this situation was handled at every level.

As a dog mom, leaving your dog for surgery is never easy, but Dr. Katie Johnson and the entire team…read moreat Family Friends Veterinary Hospital made me feel completely at ease. Buzz recently had a tumor removed, and everyone was so kind, caring, and reassuring throughout the whole experience. You can tell they truly love what they do and genuinely care about their patients. They went above and beyond for both Buzz and me, and I couldn't be more grateful. I highly recommend them to anyone looking for a veterinary team that treats your pet like family.

Very frustrating that their hours are posted online as being open til 10 pm six days/week. But…read morethey're not only not open til 10 pm, they're open only five days/week. I think they have an affiliation w/another (emergency) vet service but this is not at all clear. Very poor communication! It's Sat. & I just tried to call them to refill a script - and I can't even leave a voicemail for Mon. when the office reopens. Also frustrated that they would not refill a prescription UNTIL I had my cat examined. I convinced them to give me a partial refill when I scheduled the exam for the next week as I was recuperating from surgery. But they did not fill the script when I was there for my cat's exam...and I forgot to ask for it! So now I'm running out of a med that is critical

We have a teacup Chorkie that started having seizures roughly 4 1/2 years ago. Because of the time…read moreof day it was, our vet told us to take him to this particular emergency hospital. It was just a little bit after they lifted the Covid restrictions. However, this hospital had not lifted the restrictions yet, which forced me to give them my baby at the door. I was delivering campers at that time, so my roommate/bestie took care of everything at home for me. I left out that day. They called me and said, "We have the seizures under control. However, we'd like to keep him overnight for observation. In order to do that, we would need $2k today." I called my bf and she gave them $1k. After a little bit they called again, "We can't stop the seizures and we recommend euthanizing him, if you can't afford it!" I added my hubby to the call, he's an otr truck driver, and they told him the same thing. I told them to give us few, to let us talk it over, and I would give them a call back. We decided to have my bestie go get him. That way, WE know, that we'd done EVERYTHING we could. That was 4 1/2 years ago!! They told us to euthanize our baby!! I will tell EVERYONE/ANYONE "DO NOT TAKE YOUR PET TO THIS PLACE!" As you can CLEARLY see, he's happy and his seizures are controlled by medication from Whitehall Vet Practice. This Animal Emergency Hospital NEVER listened when I specifically told them "He has never been separated from us! He has a Mommy & Daddy and he has a Mommy & Papa. He's been with us since he was 9 weeks old and he's been with us or his other parents! He doesn't even get left home alone! He was TERRIFIED! He was shaking uncontrollably! They were SO money hungry that they didn't care!

I came in with a medical emergency with my elderly dog and ended up having to put him down. I was…read moreabsolutely blown away my the kindness, concern, thoroughness, and empathy shown to me by the staff throughout the entire process, particularly by Dr. Sara Pasternak. Dr. Pasternak and the rest of the staff were fantastic in helping us navigate a scary emergency and an incredibly difficult loss. I am incredibly impressed my the care my pet and my family received there.

I had a unique experience with Blue Pearl when my cat Barney went in for what I thought would be a…read morefairly routine surgery, but ended up being a roller coaster of ups and downs over the course of a week that fortunately ended on a very good note. I can confidently say that all the doctors, nurses, and staff that I have encountered truly care about our pets. I spent hours in the ICU comforting my cat while he was fighting to recover and I saw tears in doctors eyes for other patients & clients; I heard the unfiltered surprise and determination in their voice when they would be called away on (another) emergency, and I felt their professionalism as well as compassion in every interaction. I wish I could name everyone to whom I am eternally grateful for taking care of our sick pets, but I know there were people on my pets' care who I never even met because they were behind the scenes! And I'm just as thankful for them as I am to the doctors and nurses who I did have the pleasure to meet. I trusted them with my pets' lives and I know they did everything they could to keep them healthy, even when circumstances don't always follow the path we'd wish. Thank you to everyone at Blue Pearl, we'd be lost without you!

The specialty doctor's here are great. Very knowledgeable, helpful, nice, but very expensive. I'm…read morenot sure about their emergency services as I've never used them. The facility is very nice, it's brand new. The employees are incredibly nice.

My family has taken 5 cats (one pregnant) and 2 dogs to Magrane and have had nothing but good…read moreexperiences. We've now seen five different doctors and all have been great. They are always accommodating and take such great care of our animals! I love that they are a cat friendly practice. I recommend Magrane to all my friends! I understand that I am financially fortunate enough to afford an average of $100 for an appointment, but the service and convenience is worth it to me.

I love Magrane as an overprotective pet mom, there is no one I trust more. They are very good at…read morehandling the pets and educating pet owners. I will always recommend Magrane to any pet owners who are looking for a good vet. I've had experience with many of the vets and all of them are good at what they do! My dog, who was originally scared of the vet, is even warming to them because they are so good with him.

Our black kitty, Abby had an appointment at 6:40pm for routine checkup/shots. Plus I wanted to get…read moreher flea and tick stuff. Their staff was fast and friendly/ Abby has been going there for past 9years. Abby trusted Dr. Judy with shots and standard exam. We were on our way home inside half hour. They really give fast professional service, while caring for our animals. I would not take Abby anywhere else. These folks seriously have whats best for our animals in mind. Bonnie Kolarik

10/10 Recommend! Took my cat here who is a bit of a problem child and has issues passing stool…read more They were able to remove all the stool, give me medicine and an x-ray for cheaper than my usual vet! And actually fixed the issue! Definitely going back here again with any further issues.

Since our dog was born, he has been a patient there, but during his most recent visit for his…read moreyearly checkup we had a traumatic experience. My emotions were taken advantage of and almost scammed. They took him away to examine him and came saying he had a heart murmur. They wanted us to pay nearly $500 to sedate and examine him. At that point I was beyond tears hearing the possible state of my dog. As were figuring out the next steps words were exchanged between my mom and the vet which they refused us service and left my dog on the ground. As I'm leaving, I asked am I good to leave and the lady says yes so, I go to my car, and another comes out of the building very aggressive and pointing her figures at me saying I have a fee to pay but I was unaware because the other lady said I was good to go. Keep in mind I am in the car trying to collect myself and find alternative veterinarians during this moment. Also, we had concerns about his eye that were never addressed. During the same day we visited another vet, and he did not have a heart murmur and was perfectly healthy besides his eye needing eye drops. Overall, please be careful of scammers and get second opinions. We do not recommend this vet. We've NEVER had issues with them until this visit.

All my dealings with this vet clinic have been extraordinary. The support staff is pleasant and…read moreextremely helpful, and the doctors are gentle and patient. Recently, I needed a copy of my pet's vaccination record for a new groomer, and it was emailed to me within minutes of me requesting. Love them, highly recommend.

We have a cat who is almost 17 years old and hasn't been to the vet in years. Last night she…read morestarted struggling to pee and then I noticed her dripping some pink liquid and wasn't sure what to do. I found called EVCC on google and called them. They helped ease my panic, and told me I could bring her right in, and they gave her some medicine to calm her anxiety and pain, an IV as she was severely dehydrated due to having a UTI. They sent us home with medicine for her and we went from worrying that we were going to have to put her down, to having our sweet senior cat back in her bed and purring. Excellent experience all around and we are very appreciative to everyone there.

I was visiting family from out-of-town over the 4th of July when I had to make an unexpected…read moreemergency visit for my dog. From the moment we arrived a little before 10pm, the staff was kind and professional. The facility was clean and well-organized, and intake was handled promptly despite the holiday rush. Linda at the front desk was especially sweet and kept me updated throughout the visit, which really helped ease my anxiety. Our Vet Tech, Rachel, was fantastic--thorough, knowledgeable, and had a great bedside manner. The only downside, if I had to mention one, was the wait time (just over two hours), but given it's an ER vet and they were clearly busy, it was understandable. Overall, I had a great experience and would absolutely recommend EVCC to anyone needing emergency veterinary care in the Holland, MI area.

This is family care for your pet. They are masterful, and run a great practice. Longtime…read moreowners/Drs./and technicians provide excellent care and we've been going there for 45 yrs with our cats since I was little.

From the owner: We treat your pets like the valued family member they are…read more Dr. Marion Gorham is a licensed veterinarian, treating cats and dogs. Your pet's health and well being is very important to us and we take every step to give your pet the best possible care. At West Main Animal Hospital, Dr. Marion Gorham is experienced in all types of conditions and treatments. Beyond first rate pet care, we make our clinic comfortable and a very calm environment so your pet can relax in the waiting room and look forward to meeting his or her own Kalamazoo veterinarian. We have a number of resources for you to learn about how to take better care of your pets. The best veterinary care for animals is ongoing nutrition and problem prevention. Our Kalamazoo office is very easy to get to.

Fantastic facility! Fantastic staff! Fantastic Community structure!…read more There are wonderful rolling hills which create natural divisions in which dogs will group, so it's like having several yards within one. The pond is deep enough and contoured enough to provide a lot of variation and slope. The physical build of the docks is top notch. There is enough shade at the pond for humans to be comfy. The bathing facilities are so "Temple Grandin" with full length windows at each of the very clean walk-in tubs, and they all look out over the park! My pup LOVED IT. Be prepared to state your animal's positive and/or challenging behaviors in written detail, and give yourself enough time to really read the community guidelines and education. Last but not least, it doesn't hurt to have an attached dog-friendly tavern which occasionally has food via one food truck or another. It's almost worth moving there for this park!

Train their staff. One of my dogs is a rescue and is sensitive if dogs "pack up" in small spaces…read more Like the front gate. I spoke to our vet about it because I was concerned. He growled a short. growl and got out of the situation It happend with a black wolf like dog. The vet said it was completely normal. Also.the staff needs to listen to both sides of a complaint and if there are more complaints from a single person consider what they are upset about!! I have found a really nice smaller dog park in Kalamazoo. There isn't the stress of Meadow run. There's a centralized area where people and dogs socialize with plenty of benches so people can sit and watch their dogs easily. There are objects like trees, benches and a fire hydrant to help get a visual on area to look to pick up poop bags available ! The park isn't enormous so dogs disappear! People are very friendly. It's great!!