One star, and that is generous…read more I had a terrible experience with Bedford Dental Associates under Michael S. Garber, DMD, and most of it comes down to administrative incompetence. Yes, I had missed a few appointments in the past. That does not justify what happened next. At my following appointment, I was left sitting in the waiting room for a full hour with absolutely no explanation. Other patients arrived after me and were taken back almost immediately. The front desk staff was right there within whispering distance the entire time and chose not to say a word. When I was finally called in, the hygienist said there had been an emergency. Emergencies happen, but basic communication is not optional. It felt like my time was simply expendable, but theirs wasn't. The real problem, though, is the front desk receptionist. When I decided to switch dentists, I requested my X-rays and dental records, which requires a standard release form. I was told it would be emailed to me that day. A few hours passed, so I followed up, I was met with attitude and told they were very busy and she had not gotten to it. When I politely asked if it could be sent by the end of the day, she snapped that I would not be getting the records that day anyway. A full week passed with no email or release form. When I called again, I was definitely more stern and, yes, rude and condescending in response to the ongoing lack of professionalism. I figured that speaking her language would work and yes, it worked. I received the email within five minutes. It's noteworthy that there was no body to the email, just a subject line that said "RELEASE FORM" all caps. That alone says everything. It should not take rudeness to get a simple, legally routine request fulfilled. This is not complicated work. It does not require a genius to pull a standard file, attach it to an email, and press the send button. Instead of acknowledging her failure, the receptionist complained about my tone and accused me of being condescending. Based on the repeated delays, poor attitude, and inability to handle basic administrative tasks, I genuinely wondered if she failed out of secretary school. This woman is for sure dumber than a bag of hammers. Between the unexplained wait times, the dismissive behavior, and an admin staff that seems completely unqualified, I would never recommend this office. If you value your time and expect basic professionalism, look elsewhere.

To start with, the receptionist is a miserable bitch. The main hygienist is a 24 ct. bitch and very…read moreunprofessional. The dentist on staff (not Garber, but some petite Indian woman) was nice, however, when I instructed her not to put fillings in my daughters baby teeth, she went and did it anyway and we were charged. Shortly after, my daughter's baby teeth, with the ever so tiny filling came out. They will do whatever they can to perform unnecessary work and they do not respect their patients privacy (discussing my daughter's dental matters in the small waiting room in front of other patients and talking down to us). The entire experience was negative. Also, not sure what they use to perform xrays, but the inserts that go in your mouth were hurting my daughter. We have since found a new dentist (Dr. DePriest) who is way better with a much more friendlier and professional staff. Avoid Garber and his scags.

I love visiting Dr. Gayathri Snell! She is an amazing dentist. She is very friendly and very…read moreaccommodating. Unlike most dentists she cares a lot about her patients comfort and works with your experience levels to make your visit is as comfortable as possible. I hadn't been to the dentist for a cavity filling in the longest time, but she made me feel comfortable, gave me ample time to numb out the teeth and gums, injected my gums very slowly and kept checking in with me at all times through out the filling procedure. She was very kind and gentle and even explained which tools she used and why she was using them, which was very informative, kept me occupied and helped pass the time quicker :)

Extremely thorough cleaning and exam. The entire staff is welcoming and professional. They are…read moregreat with both my children and myself. I have always (20+ years) gone to the same dentist. This is my first (and my kids first) experience with someone new. Great experience. Clean, professional and thorough. You cannot ask for much of anything else from a dental practice!

Dr Bridgeman has been our family dentist for well over 15-20 years. The entire staff is…read moreprofessional, friendly and provides wonderful dental care. They will always make room in their busy schedules for dental emergencies. Dr Bridgeman is unfailingly kind and compassionate. We moved from Bedford more than 5 years ago - there are plenty of dentists in our town. However we are happy to travel the extra distance and stay with Dr Bridgeman. The mouth guard she made for me to wear at night has significantly decreased my headaches! If you need a great dentist, don't hesitate - Dr Bridgeman is the one.

From the owner: Our experience dental team delivers high quality dental care in a relaxing, friendly, and…read morecomfortable environment.

I'll be the first to admit that going to the dentist can be a scary experience. Not surprisingly, I…read morealso had pretty bad teeth for years due to this fear. I first starting going to Dr. Kennedy after I had a tooth crack, as I didn't have a regular dentist to go to. He was able to see me the next morning, and didn't even charge me for an "emergency visit" even though it definitely qualified. He was more concerned with my teeth then how much money he'd be making off of me. Dr. Kennedy and his team understood how nervous I was, and were very gentle throughout the whole process. Their skill and professionalism came through at every turn. I immediately scheduled more appointments with him to work on the rest of my mouth. Now, here we are 2-3 years later, and my mouth is completely cavity-free. My teeth have never looked better, and I'm now pursuing braces through them. I recommend Dr. Kennedy to everyone I know, and will continue to do so. He is great at what he does, and his team feel more like friends than staff at this point. Special shout-out to Ruth for always being awesome!

My regular dentist retired and for quite a while, I searched for a new dentist who I could trust to…read moredo some work on my teeth such as a crown, implant etc. Since I did not have insurance, I called before making an appointment to inquire as to the cost of x-rays and explain what I expected from the visit; x-rays and a consultation for all that is needed. No cleaning. I was quoted a price. On the day of the appointment I did not get a chance to see the dentist before the x-ray technician. She came into the room introduced herself and proceeded to set me up for the x-rays. I am a senior citizen and have had many x-rays. None have ever hurt before. Uncomfortable on occasion but, never real pain. I am not sensitive to pain and I usually have teeth filled without the Novocain. This was the worst experience in a dentist office of my life. I don't know what she was doing wrong but, it was evident that something wasn't right. She was hurting me so that I had to push her hand away a couple of times. Each time she pushed it aside and tried again. She tried several times and each time it hurt more. No apologies, just a statement saying she had to get it done. After the x-rays, the doctor came in and did an exam. He hurt me with every single tooth he touched. I have never ever had that happen in the past. I still don't understand why he hurt me. Neither my mouth nor my teeth have been or are sensitive but, they were sore for a couple of days after his exam. In the beginning of the appointment, I explained to Dr. Kennedy that I wanted to come back in after he looked over the x-rays and discuss options and recommendations. I did not commit to any work. At the front desk, I was shocked to find out the cost was more than 2X what I was originally quoted for the visit. I inquired about the difference and was told that was it. That's the charge for the visit. At a later date, I returned for the consultation and was ushered into the room and told to sit in the chair and the dental assistant started to put the bib on me and told me to sit back. I refused, telling her I was there for a consultation. She continued to try to push me back in the chair. She made me uncomfortable. Then doctor came in and briefly went over what he saw in the x-rays. He said I should start with a particular tooth "because it is going to blow any minute". I refused and told him I wasn't there to get work done only to review my options and make a decision what to do first. I expected to get a list of the needed work with pricing and any options (this is what I asked for) that may be available to me, if any. He was not happy and definitely expressed his displeasure. He did not have the price of any individual item. He said he would have to put that together for me. This what I asked for at the start. He didn't even seem willing to give me a price for the work he wanted to do on this day. After requesting a copy of my x-rays and his recommendations with pricing, I left. He said he would have to mail it to me. I wanted an itemized list of his recommendations and my options. I did not get it. I had asked for this at the first appointment and he did not have it ready for me on the second visit. He just assumed, wrongly, that I would just go with what he recommended. This experience in Dr. Robert Kennedy's office was the worst ever for me. He shamelessly tried to upsell everything that was needed. This is a doctor, in my opinion, interested in only one thing; making money. Listening to his patients is not in his own best interests. He ignored my initial request for information. I would give him less than one star if I could. I felt I could not trust this dentist to listen to me.

The office staff and hygienist are a wonderful group of women who truly work hard and care…read more However, after over a year of this clinic, I have seen strange and unprofessional behavior from the Dr. Mayada. She definitely was rough when I went in for a filling, very abrupt in her tone but since it was my first time there, I let it go. Another visit, there was some odd disagreement between her and the hygienist with tense words shared and me in the middle. Very awkward to say the least. When I finally decided to schedule being fitted for a retainer she quoted me a staggering $800. I did not receive a quote on paper or email and did not sign anything. When I called to confirm with my insurance provider, they said she was not qualified to perform the service?! They recommended I seek a orthodontist. The final straw was when I called the office number to cancel, left a voicemail since it was after hours and 8pm at night get a call from Dr. Mayada clearly upset that I cancelled saying the retainer is already ordered and it's "too late" to cancel (even though I was cancelling way more than 24hr in advance). Unfortunately, echoing the other reviews: she is too deep in the admin side and tries to upsell to her patients. This lack of consideration she has towards her staff and patients is very alarming, unprofessional and ultimately made me seek care elsewhere.

I had a traumatic dental experience a few years prior to seeing Dr. Najim (I dont numb in my lower…read morejaw and learned this while having a cavity filled). Needless to say, I am apprehensive about having any dental work, and even cleanings feel uncertain. I saw Dr. Najim for a few years through 2 pregnancies and have never had any issues. I also receive a lot of tips and feedback about ways to improve my dental health. Dr. Najim is gentle, compassionate, responsive, and overall very professional. Highly, highly recommend!

SMILE SPARKLE SHINE…read moreBEST DENTIST AND DENTAL PRACTICE I HAVE EVER HAD THE PLEASURE OF BEING A PATIENT OF, AND AT. (And, no, I am not related to anyone there!) I think they'd just about seen it all, until I wandered in after an accident I'd been in. I was clearly a walking Humpty Dumpty who desperately needed to be put back together again... and that they did...skillfully, carefully, thoughtfully, and yes, even lovingly -- because, you can't perform work of that magnitude without trusting your training, as well as your own gut, without a passion for what you do. Dr. Attar is an incredibly gifted dentist, who is a kind, comforting and gentle-speaking man, with a wonderful sense of humor. These attributes are what got me through a lot, and I will be forever grateful, and returning for my periodic check-ups, for as long as they will have me. Many kudos, as well, to his attentive and talented team, as well as his welcoming staff. I highly recommend Dr. Attar and his crack team at Bedford Dental Arts in Bedford, MA. Sincerely, (They call me Lucy) Dian Francesca Cuccinello Carlisle, MA

From the owner: At Bedford Dental Arts, your comfort and health are important to us. Come in for a cleaning today.read more

I switched to Dr Bridgeman about 10 years ago and I love being her patient (and this verb is NOT a…read moremisnomer!!!) I always feel I am in good, competent and, yes, gentle hands with Dr Bridgeman and her wonderful hygenist Janet.

I was planning on having my gum graft done elsewhere, but those plans fell through. I was referred…read moreto Bedford Periodontal and Dental Implant Care, and really enjoyed my experience there (aside from the actual procedure, of course). During my consultation, Dr. Tsamtsouris was very thorough checking the health of all my gums--far more so than the periodontist who was originally supposed to perform the procedure. I was equally, if not more, impressed when Dr. Tsamtsouris suggested a slightly more uncomfortable procedure than the previous periodontist planned (taking the gum tissue from the roof of my mouth rather than donor tissue) because it generally results in thicker gums at the graft site. While I wasn't thrilled at the idea of more discomfort and stitches, I really appreciated that she was willing to suggest a more challenging procedure in order to get the best result. After the surgery, they provided Dr. Tsamtsouris' cell phone number with the aftercare info, in case there were any issues. I was surprised to receive a call from her a few hours after my surgery (on a Friday evening), just to check that I was doing okay. When I started having irritation the next week as a result of some loose stitches, Ellie made time for me at the end of her day, removed the stitches, and put a putty-bandage over the irritated area. I felt so much better leaving the office and the area started to heal much faster after having the loose stitches removed. Becky is a pleasure to talk to while waiting for your appointment. She adds a wonderful, convivial atmosphere to the office, and makes the beginning and end of your visit feel like you're catching up with a friend. Overall, I think Becky, Ellie and Dr. Tsamtsouris have put together a wonderful practice that feels comfortable and energetic, and gives you no doubt that you are being cared for by very capable professionals.

Very professional, efficient and friendly. Great experience and positive results! Highly recommend.read more

The office staff is friendly, the hygienist is thorough and kind, and the doctors are knowledgeable.read more

The BEST for kids. Perfect place to get them started at the dentist. My kids are no longer dreading…read morethe dentist. The staff here is amazing! Highly recommend