The office staff and hygienist are a wonderful group of women who truly work hard and care…read more However, after over a year of this clinic, I have seen strange and unprofessional behavior from the Dr. Mayada. She definitely was rough when I went in for a filling, very abrupt in her tone but since it was my first time there, I let it go. Another visit, there was some odd disagreement between her and the hygienist with tense words shared and me in the middle. Very awkward to say the least. When I finally decided to schedule being fitted for a retainer she quoted me a staggering $800. I did not receive a quote on paper or email and did not sign anything. When I called to confirm with my insurance provider, they said she was not qualified to perform the service?! They recommended I seek a orthodontist. The final straw was when I called the office number to cancel, left a voicemail since it was after hours and 8pm at night get a call from Dr. Mayada clearly upset that I cancelled saying the retainer is already ordered and it's "too late" to cancel (even though I was cancelling way more than 24hr in advance). Unfortunately, echoing the other reviews: she is too deep in the admin side and tries to upsell to her patients. This lack of consideration she has towards her staff and patients is very alarming, unprofessional and ultimately made me seek care elsewhere.

I had a traumatic dental experience a few years prior to seeing Dr. Najim (I dont numb in my lower…read morejaw and learned this while having a cavity filled). Needless to say, I am apprehensive about having any dental work, and even cleanings feel uncertain. I saw Dr. Najim for a few years through 2 pregnancies and have never had any issues. I also receive a lot of tips and feedback about ways to improve my dental health. Dr. Najim is gentle, compassionate, responsive, and overall very professional. Highly, highly recommend!

SMILE SPARKLE SHINE…read moreBEST DENTIST AND DENTAL PRACTICE I HAVE EVER HAD THE PLEASURE OF BEING A PATIENT OF, AND AT. (And, no, I am not related to anyone there!) I think they'd just about seen it all, until I wandered in after an accident I'd been in. I was clearly a walking Humpty Dumpty who desperately needed to be put back together again... and that they did...skillfully, carefully, thoughtfully, and yes, even lovingly -- because, you can't perform work of that magnitude without trusting your training, as well as your own gut, without a passion for what you do. Dr. Attar is an incredibly gifted dentist, who is a kind, comforting and gentle-speaking man, with a wonderful sense of humor. These attributes are what got me through a lot, and I will be forever grateful, and returning for my periodic check-ups, for as long as they will have me. Many kudos, as well, to his attentive and talented team, as well as his welcoming staff. I highly recommend Dr. Attar and his crack team at Bedford Dental Arts in Bedford, MA. Sincerely, (They call me Lucy) Dian Francesca Cuccinello Carlisle, MA

From the owner: At Bedford Dental Arts, your comfort and health are important to us. Come in for a cleaning today.read more

100 percent A++, five stars from us for Chestnut Dental. After searching for a home base for quite…read moresome time we had some traumatic experiences with other practices: chestnut dental Is our finding grace. My two anxious children who once hated going to the dentist actually get excited for their dental visit is. Their gentle approach and empathetic demeanor make dental hygiene and pleasant experience for both my kids and I. Dr, Fredrick lambert and Catherine Zuniga is who we see regularly and we love them!

I've been taking my kids to Chestnut Dental since my oldest was a toddler, making the drive to…read moreNeedham then. I was so happy they opened one near us! We love Liz and Dr. McCafferty, and Cheryl and Dr. Donnell for ortho, as well as the super friendly front desk staff. Everyone is so welcoming, it feels like we're visiting with friends. It has always been very important to me that my kids have a positive experience at the dentist and Chestnut Dental has been that and more.

Dr Bridgeman has been our family dentist for well over 15-20 years. The entire staff is…read moreprofessional, friendly and provides wonderful dental care. They will always make room in their busy schedules for dental emergencies. Dr Bridgeman is unfailingly kind and compassionate. We moved from Bedford more than 5 years ago - there are plenty of dentists in our town. However we are happy to travel the extra distance and stay with Dr Bridgeman. The mouth guard she made for me to wear at night has significantly decreased my headaches! If you need a great dentist, don't hesitate - Dr Bridgeman is the one.

From the owner: Our experience dental team delivers high quality dental care in a relaxing, friendly, and…read morecomfortable environment.

One star, and that is generous…read more I had a terrible experience with Bedford Dental Associates under Michael S. Garber, DMD, and most of it comes down to administrative incompetence. Yes, I had missed a few appointments in the past. That does not justify what happened next. At my following appointment, I was left sitting in the waiting room for a full hour with absolutely no explanation. Other patients arrived after me and were taken back almost immediately. The front desk staff was right there within whispering distance the entire time and chose not to say a word. When I was finally called in, the hygienist said there had been an emergency. Emergencies happen, but basic communication is not optional. It felt like my time was simply expendable, but theirs wasn't. The real problem, though, is the front desk receptionist. When I decided to switch dentists, I requested my X-rays and dental records, which requires a standard release form. I was told it would be emailed to me that day. A few hours passed, so I followed up, I was met with attitude and told they were very busy and she had not gotten to it. When I politely asked if it could be sent by the end of the day, she snapped that I would not be getting the records that day anyway. A full week passed with no email or release form. When I called again, I was definitely more stern and, yes, rude and condescending in response to the ongoing lack of professionalism. I figured that speaking her language would work and yes, it worked. I received the email within five minutes. It's noteworthy that there was no body to the email, just a subject line that said "RELEASE FORM" all caps. That alone says everything. It should not take rudeness to get a simple, legally routine request fulfilled. This is not complicated work. It does not require a genius to pull a standard file, attach it to an email, and press the send button. Instead of acknowledging her failure, the receptionist complained about my tone and accused me of being condescending. Based on the repeated delays, poor attitude, and inability to handle basic administrative tasks, I genuinely wondered if she failed out of secretary school. This woman is for sure dumber than a bag of hammers. Between the unexplained wait times, the dismissive behavior, and an admin staff that seems completely unqualified, I would never recommend this office. If you value your time and expect basic professionalism, look elsewhere.

Best cleaning I've ever had. So much so, that I switched my four kids to start going to this office…read moreas well. Thank you for the great cleaning!

I love visiting Dr. Gayathri Snell! She is an amazing dentist. She is very friendly and very…read moreaccommodating. Unlike most dentists she cares a lot about her patients comfort and works with your experience levels to make your visit is as comfortable as possible. I hadn't been to the dentist for a cavity filling in the longest time, but she made me feel comfortable, gave me ample time to numb out the teeth and gums, injected my gums very slowly and kept checking in with me at all times through out the filling procedure. She was very kind and gentle and even explained which tools she used and why she was using them, which was very informative, kept me occupied and helped pass the time quicker :)

Extremely thorough cleaning and exam. The entire staff is welcoming and professional. They are…read moregreat with both my children and myself. I have always (20+ years) gone to the same dentist. This is my first (and my kids first) experience with someone new. Great experience. Clean, professional and thorough. You cannot ask for much of anything else from a dental practice!

Dr. Tsamtsouris and her staff are expert at their craft. I've run the gamut of perio and implant…read moreprocedures, including twice-yearly cleanings, and I've been beyond pleased with the outcome every time. Dr. Tsamtsouris is extremely skillful, careful, and gentle. Even with the more in-depth work she's performed, my healing time has been rapid and free of complications. The entire staff are personable, professional and considerate. I would not hesitate to recommend Dr. T. and Bedford Periodontal and Dental Implant Care.

Dr Tsamtsouris and her staff are the best! I've had cleanings, implants and grafting done here and…read moreeveryone is caring and professional. They have state of the art equipment too. Highly recommend!

worst experience with a dentist . Three times had cap placed in three times it didn't work. Avoid…read moreat all cost.

Let me start off with that I'm incredibly happy to not be writing the first review for Dr…read more DiMattia. I've been going to Dr. DiMattia for as long as I can remember. I even make the drive from the North Shore to Lexington to continue with such a tremendous dentist. From the moment you enter you are greeted by the most lovely women working the front desk. On certain days even Dr. DiMattia's wife is working. They remember most patients by name and will inquire about family, work etc. I usually see Joan for my cleanings. She books quickly because she is awesome. She does such a thorough job but you don't feel like your teeth have been assaulted. You leave saying wow so that's what they're supposed to feel like. Again Joan has worked for Dr. DiMattia for years. Having employees that stick with a dentist I think show the character of the professional. You can tell his employees hold him with high regard and so do his patients. Dr. DiMattia is personable and most importantly honest. You're never talked into unnecessary xrays, this that or anything else. Dr. DiMattia is incredibly fair on the prices he charges too. In this day and age when a good dentist is hard to find and many people fall victim to gentle dental or other national chains it's nice to know that Dr. DiMattia takes the Hippocratic oath to heart.

My kids have been seeing Dr. Morgan for several years now and we've always had a great experience…read more Most recently, I called the emergency line and Dr. Morgan came in on her day off to evaluate my daughter. She did a very thorough job, was very gentle, and was able to get a diagnosis that the doctor we had seen the day before missed and should have caught. Thank you Dr. Morgan!

We keep having the worst experience with the Admin staff - rude, unprofessional and lacking…read moreknowledge in current HR and insurance tools and frameworks. Completely unwilling to cooperate, grandstanding customers in front of other customers, throwing papers at them and using "you will pay out of pocket" as the answer to everything. We've never been late to an appointment or had a cancellation, and never needed anything other than a cleaning and an x-ray, but the moment we step foot in the practice they always find something to scold us about. I wanted to talk to the practice manager about today's experience, but after reading the reviews it's clear where this attitude is stemming from.