What a great experience and what a great guy! Adrian really cares what his customers think and he…read morecares about doing good business.He gives you the truth and keeps his promises. It is unheard of in this business about this kind of small, at home feeling type of company. He cares about his reputation and doing right for his customers. I am a passionate person and came off fairly abrasive because I expected to be ripped off or to haggle. But there really was no need. He was kind, calm, cool and just had a sense of authenticity about him. He was very calm and respectful. He answered all of my questions and I didn't really have to negotiate or bargain with him. He was able to really sell me a great car for an amazing price without the extra stress that you can expect at all the other car dealerships. This is where you go to buy a car, don't waste your time with other places because what ends up happening is other places will waste your time, waste your money and sell you sometimes not the best car. He's pretty close, he's in a good area and he's just a good guy Thank you for all of your help Adrian. I have attached a picture of my beautiful car.

My experience on ADMIRAL MOTOR is good. Adrian is a nice guy the costumer service is good. More…read morethan five years ago I bought for the first time it was a Honda Pilot 05 at this time my car is running great I don't have any problem with anything. Almost one year ago I was needing buy another car and my first choice was ADMIRAL MOTOR for his very good service this time I bought an Acura MDX 09 I don't have any problem this this car 100% recommended obviously if I need buy another car I will go there

Wow. If you dread car buying or even repairs, get a new outlook on the experience in going to…read moreNelson Auto. We have purchased multiple vehicles and serviced many cars through them. Their courtesy, professionalism and quality stand above the rest...including the major new car dealers. Every interaction has resulted in pleasant experiences and we drive with confidence. Well done Nelson Team!

My experience with Nelson Automotive was "Awesome"! I recently bought a vehicle through them and…read morewas pleased with every step of the process. Eddie, my salesman, was NO pressure and very informative and helpful. I even had the chance to meet and work with the owner, Eric Nelson, who was very helpful and personable during the entire process. Met with Danny in the service department, who was a very nice guy, and their service department was the most efficient I had ever seen. Having over 37 years of experience in the automotive industry, I was very impressed overall. I found them on the internet and I'm glad I did. It was worth the hour drive to go there from where I reside (Huntley). If you're looking for a car and friendly staff. Do yourself a favor and go there; you will be pleasantly surprised.

I had the best experience buying my car with Xavier! He was so kind and helpful. He knew what he…read morewas talking about and he was honest and transparent. He was professional, friendly and personable. The dealership is very lucky to have him on their team! Thank you SO much Xavier! :)

Avoid! Bad feeling overall after visiting this dealership on Saturday. Not sure where to even…read morebegin. - New Ram 1500 posted on their site for $65,799 with doc fee and tax should be around $72k or so out the door. They came out with a sheet that said $83k and change. ‍ - So from the start, talking/texting before I came in and asked for the OTD number, they were saying they are so busy and only have two managers that can't take the time to send numbers over the phone - that should be the one and only sign not to go to this dealer. But I went anyways. - Went in just after 6pm and it's a ghost town and I got a weird, cold, creepy feeling right off the bet. I know they close at 7pm or so but still. No one in sight. - Syed (I think) was the salesperson that came out after few minutes and was nice but seemed inexperienced. - Test drive, didn't really want or need to do it as I already drove a couple others at different dealership and at this point it was just about finding the right color/options and price. The weird thing for me was the salesman went with us on the drive and it felt weird as I've test drove and bought a few vehicles in the last 10 years and don't think I remember someone going with us in the last eight or so years. Felt a bit rushed and like an Uber driver, turn here, turn here and back to dealership within probably 10 minutes. But okay, let's get to the numbers. - Another guy comes out, sales manager or finance manager I'm assuming and brings out a printout of the numbers - mind you they could have texted or emailed that sheet before like many other dealers do and not wasted anyone's time. Website price $65,799 and right off the bet he says they've been having issues with the system or website and prices could be wrong. Same price it's been for a week and still is now. Just a bunch of bs and lying ‍ This size dealership can't fix the system pricing ‍ So like I stated before, with the numbers posted and confirmed earlier over the phone with some woman, should be roughly $72xxx or so out the door. Came out with $83k and said it was a mistake on the site. That's a big mistake with over $10k difference. - While waiting for the numbers, my wife asked for the key as she wanted to sit in the drivers seat. No problem and she went but then after a bit I guess the sales guy went outside while I was talking to the other manager. Not sure why but she thought and had a feeling like he thought she was going to steal the vehicle or something - Where I believe they make money/scam with uninformed customers is financing as they tried to push financing a bit few times and I already said I was approved through my bank but was willing to do Stellantis financing if it helps the deal or there are extra rebates. - Next thing I get is thank you for coming and a hand shake. No negotiation or anything, as they figured they were wrong and didn't even plan on trying. Not sure but that was just a weird interaction that even my wife said she's never experienced before. So for that I thank you, as my time is valuable and you already wasted too much of it with the lies/tricks. - Before coming to this dealership, well avoid it, so many better and friendlier ones around Chicago and suburbs. But if you must, get them to give you a complete OTD, out the door number/sheet with vehicle price, trade in, financing, rebates and everything listed. I broke my own rule and went in anyway, just to see the lies and waste my time. Live and learn everyday. - Bonus, $90k msrp truck and the tailgate or split part did not work. Isn't there a delivery inspection when you receive the vehicles to your dealership...? Friends told me to avoid Napleton's but their "low price" tactics got me to come out and have a new kind of experience that I never want to experience again. Live and learn ‍

Quick to respond & get out there. Very thorough report & detail in the numerous photos. His…read morediscoveries helped save me a lot of money in the negotiating process, as well as saving me out of pocket repair expenses upon taking delivery of my out of state car. Definitely would recommend!

I requested a pre-purchase inspection remotely (I'm in Oregon, car is in Chicago), and they were…read moreable to get it scheduled with the dealership, the inspection done, and provided an EXTREMELY detailed report to me via email all in record time. Tons of high quality photos and detailed descriptions of any flaws and other observations about the car. From minor scratches, scuffs and paint chips, to the bumper being repainted at some point, electronics function, driveability/performance, component condition (brake pads need replacing, etc.), they did it all. Seriously top quality work, on short notice, and at a very reasonable price. Highly recommended!!

About 2 years ago, I purchased a 2000 BMW Z3, 2.3; it had about 90k miles. One-owner. The man who…read morehelped me (Vladimir?) was helpful, very chill, did not pressure me at all, and the whole process was as quick and painless as any car purchase could possibly be. And I am deeply in love with my convertible. No regrets, even if it is emblematic of my mid life crisis. (Although this good decision did lead me to make some questionable decisions ... but that's a story for another day. Suffice it to say, this car will be my only BMW!)

Great experience, straightforward, good selection of cars , paperwork done fast and simple. Took…read moremy trade in quickly. I'd buy again.

Jack in sales was excellent. Very knowledgeable about their car and industry competition which…read morehelped make my decision easier. Pricing was very reasonable for all I got in my new suv. The entire process has been seamless. I highly recommend the dealership and overall quality and experience of buying my new Pathfinder. Well done!

Running fake promotional scams is a pretty crappy thing to do to people…read more Got a flier in the mail that said we won $5000 cash. Called the number as instructed on the card and figured this was maybe a 'cash back' deal if you buy a new car. They said no, that we won $5000 cash and that we would get a check. Had to set up a time to come into the dealership for it. Did so, showed up on time - total scam. Nissan as an entire company is dead to us and our family.

love this place! got great service from Cesar Martinez always get great prices for cars I love I…read morealways come here love it!

Robert Baturin the sales manager completely ruined our experience here. We were addressed with…read moreaggressive and rude behavior during our consult. We knew going on financing would be our biggest conversation piece. We were open to buying and looking at different options. But because his manors and the way he spoke to us. It completely turned us off. Aleksei our sales rep was at least nice if it wasn't for him the experience would have been absolutely awful. I would not recommend ever dealing with Robert Baturin. If you have an option look to deal with a different sales manager. We are no longer going to look for a new vehicle at this dealership. I would highly recommend taking your business elsewhere.

The dealer is very unclear about their car loan rates, and they also sold a warranty that is only…read moregood at their dealership. This was not clearly communicated when signing up. This made it akward when we went to another dealership for the service. The service department was also rude when explaining their confusing service interval, which contradicts the recommended service interval in the manual. Almost everywhere recommends every 6 months or 6k miles. Their plan is for 6 months or 7.5k. I would advise not using them for anything, and at this point, we are considering not even trying to use the service plan we purchased for thousands of dollars and simply paying another dealership to service the vehicle altogether. Very disappointed overall. To add insult to injury Napelton had trouble finding thr prepaid service plan the first time we tried to use it. Having the associate stumble around trying to find the plan and finding out we couldn't use it till 7.5k miles instead of the 6k miles I was at was very upsetting. This is a new used car for me and my research shows that waiting till 7.5k can damage the engine. Really wish we hadn't purchased our car from here.

The short version of this Dealership is as follows - Despite numerous requests via email and phone…read moreconversation, Sales person Mark Carey failed to email me some specific (but basic) information regarding a vehicle I may have been interested in. Here is a copy of the text within the final email I sent to Mark - Despite repeated requests, (via email and phone conversations) you have failed to email me various information regarding this vehicle. Namely, the price (a written quote showing all costs), confirmation that everything is working correctly, and details of the cosmetic condition. All of this is very basic information - what are you selling, and what is the price? This missing information is either intentional, and/or is a lack professional competence. The fact that you don't seem to want me to know the condition of the vehicle, or the price, is extremely concerning. It is therefore not possible for me to trust you or the Dealership, and for this reason I will not be purchasing any vehicles from your dealership. Trust. Honesty. Integrity. Basic customer service... Non-existent in my opinion. He did not reply... My advice - NEVER EVER set foot into a dealership without first doing your research about the vehicle you may be interested in, and ALWAYS get the basic information in writing, via email, beforehand. Otherwise you may be subjected to the typical time-wasting games.