Look...... I don't like going to the dentist. Who does though. Thankfully this place goes above…read moreand beyond in the care they provide you with. I've never had so many shots but I really only felt the first one. Which I alright with me. I had a tooth extracted with them and felt no pain. I seriously couldn't recommend a better place to go.

Everyone so very nice I really wish you guys were in my network, because I definitely would come…read moreback. With this being said I probably won't be returning. Which is very sad for me because like I said, I really liked you guys. I will say it's a great place and if you try to like them. Good luck.

I have been taking my kids to this facility for at least 8 years. It started off great!…read moreSince covid, it has gone downhill. They cancel appointments without notice or if you arrive less than 10 minutes late, "The Dr already left." was their excuse. I don't know how many times I have had to wait for more than 30 minutes to even be seen. Also, they also let me take me baby back with me to be with my 11-year-old. Then one day, it wasn't ok, so my 11-year-old had to make decisions she should not have. I have been getting text messages from them wanting me to schedule my oldest 2 kids their 6-month check-up. I called to schedule them an appointment just to be told, the doctor will only take them on call the day of because of my failure to show/call and tardiness. That's fine. I will find a facility that can keep staff and uphold appointments like I'm expected to do. Very friendly people. They aren't reliable enough to account for what parents have to go through to get their school aged kids to their appointments on time always.

This is seriously the most ridiculous place ever. I got multiple texts and emails confirming my…read moreappointment for the day after Christmas. One confirmation text was sent on Christmas day! I show up and they tell me they called and left a vm cancelling my appointment. There was NO VOICEMAIL!! Then they want me to reschedule for three weeks out. Uhhhh no thanks. I had to find childcare for my kids, drive out of my way, only to find out the appointment is cancelled after receiving a confirmation text the day before.

TERRIBLE! Not friendly office staff. OVER CHARGE YOU and expect you to pay for their mistake!…read moreOFFICE MANAGEMENT needs to find a new job! They bully you by threatening to take you to court for THEIR MISTAKE! DO NOT GO HERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I can not express how wonderful and caring Dr. Pechin and her staff are! Not only are they…read moreunderstanding of your needs but they are also extremely detailed with their work. I have been to many different dentist to find these attributes . Even though it is a large busy facility,Dr Pechin and her staff make it a small town family friendly experience.

I gave this place more than a few chances to be the place I went to for my dental care permanently…read more And every single chance, I was let down. From the way they kept losing my info, my appointments and even to not answering their calls to get my amoxicillin prescription refilled so that i don't get an infection for my procedures. Not to mention the fact that the receptionists can be rude and seem exasperated for any questions does not make it a nice experience to schedule my care. And speaking of appointments and procedures, not only have they lost my appointments and information, but they failed to call me to tell me the dentist that was supposed to get my tooth removed today cancelled and I wasn't made aware till I got there and my ride had left. I am so utterly disappointed and dissatisfied with everything. I see so many kids and adults that come to that place and I feel sorry for them because I have no idea what kind of care they'll get. The amount of times they "forgot" about my appointments or information was ridiculous. The dental assistants can be kind and I have no qualms with them. But everything else let me down so bad. Every dental office outside of this one that I've been to have always been kind, treat their patients kindly, and keep an organized record of my info and appointments and let me know when they need to reschedule. This is the first dental office that I've been let down over and over again. I will be going to a different dentist from now on and will not be recommending this place to anyone I know.

The office personnel are rude. The billing customer service are rude and talk themselves in…read morecircles. You get a bill 8 months from the service date, ask for a break down and they say they cannot provide it, that I need to go to my insurance. This was frustrating, but turns out, after complaining about that, they can provide an itemized statement, furthermore after saying I need to have my insurance EOB in front of me before discussing what they see insurance paid for. Complete lack of understanding customer needs and questions and was rudely interrupted multiple times. Our first in office visit was our last. We canceled all appointments. They call us to this day once a week to once bi-weekly asking to confirm appointments we never made. It's a circus over there. A customer gets a 8 month old bill from Pippin dental, the EOB is filed away, so naturally I call the billing department to understand why the bill. They acted like I was dumb for not calling my insurance and dealing with them instead and instead of just being kind and helping. Literally ANY other dentist office is better than this place. ANYTHING and ANYONE is better than Pippin dental.

I had a very pleasant experience both times I've been to this dentist…read more Once I called in and got an appointment within the week to get impressions for my retainers. The staff was very friendly, I didn't wait long in the waiting room, and I was done within 30min. The second time I had my cleaning and again I was able to get in fairly quickly. Even though the waiting room was busy, I only waited no more than 5-7min before being called back. My dental hygienist was, again very friendly, and since the dentist was busy we switched the order of the cleaning / exam so we weren't waiting or idle. I appreciated that.

I just received my dentures,I am so happy they fit perfectly! The doctor was so patient and kind…read moreand very helpful highly recommend

Our dentist dropped us in the middle of having teeth all pulled and waiting of getting Dentures. I…read morecall Stauffers and they got us right in , did exam and expats and gave us a write up of what needed to be done and cost. Staff was very helpful and very friendly. As was the dentist. Would highly recommend

It was the first appointment I've had at Stauffer Dental. I am very impressed with the care…read more Everyone is extremely friendly and the care is top-notch. The office staff is very helpful and friendly!

The building design and the location is beautiful, in downtown Elkhart on the river. I got my very…read morefirst root canal and crown over the last few weeks. Although I felt a lot of anxiety throughout the process, the doctor and staff were always friendly and created a calming presence. I was informed throughout the process what was happening, the reasons and costs.

Dr Watkins ruined my husbands teeth for $25,000.00 and we are still paying to have them fixed. Get…read moreother dentists opinions before allowing him to touch your family!! It is true and for someone to suggest it isn't smart to look at all dentist proves they are afraid of the truth. I have a husband whose teeth are ruined by inferior dental work. He suffers every day because of it.