We booked a Costa Rica trip with Travel by Jen through Travelzoo, and overall we had a wonderful…read moreexperience. Costa Rica itself was absolutely beautiful, and the itinerary included some great destinations like Arenal, Tamarindo, Monteverde, and San José. Once everything was in place, the trip itself was very enjoyable and memorable. We did experience some challenges leading up to and during the trip, particularly with communication and some logistical issues around accommodations and reimbursements. That part of the process was stressful, and communication at times was more difficult than we would have liked. That said, I do want to acknowledge that Cody genuinely tried his best throughout the process, and once Danielle became involved, everything was handled professionally and thoroughly. Danielle ultimately sorted out the reimbursement issue, followed through on what was promised, and helped bring the situation to a fair resolution. We truly appreciated her stepping in and taking the time to resolve things properly. While the communication could have been smoother overall, we're grateful that Travel by Jen stood by their commitment in the end. The rest of our trip went very well, and Costa Rica was an amazing destination. Thank you to Cody and especially Danielle for ensuring the issue was resolved.

I had a very difficult and stressful experience with Travel by Jen (also known as Jet Set…read moreVacations). I booked and paid in full on September 22, 2025 for a Costa Rica trip for four people, including two ocean-view rooms at Hotel Costa Verde. When I arrived in Costa Rica on November 22, 2025, the hotel informed me at the front desk that no reservation existed under my name. The hotel explained that my reservation had been cancelled due to non-payment by Travel by Jen, despite the fact that I had already paid the agency in full. As a result, the two ocean-view rooms I reserved were no longer available, and I was forced to pay out of pocket upon arrival--a very unpleasant way to start a vacation. The front desk staff also stated that they have ongoing issues with Travel by Jen related to non-payment and indicated the agency allegedly owed "tens of thousands of dollars." Based on my experience, once Travel by Jen has your money, they are extremely difficult to deal with, and their failure to pay vendors can directly impact travelers. I strongly recommend exercising caution before booking with this agency.

I called and a rude lady answered the phone saying "who is this?" I said my name and mentioned that…read moreit's my first time using a travel agent and asked if she could explain how it works. She said that the agent will be in tomorrow from 11am to 1 and to call back. I said ok but before I do that can you please explain how it works in general. She said "ugh I can't talk right now." Not welcoming, or helpful. She could have been polite and asked to put me on hold or something but yea safe to say I'm not calling back.

Yurek Majcherczyk from Classic Travel is an expert in his field who plans group trips from Poland…read moreto Peru and around the World. I have booked 4 private tours with this company and found their services to be excellent. Margaret Majcherczyk arranged my trips to Spain, Morocco, Egypt and most recently a safari to East Africa. Classic Travel offers great services to their clients and they never disappoint.

There are a lot of restaurants and some coffee shops around if you want to kill time waiting for…read moreyour train & the waiting room isn't open. During the week there is a tiny shop open in the waiting room where you can get the newspapers, chips, candy. There are bathrooms as well. You can get the N15 or N16 busses at this station as well. There is no indoor waiting area up on the platform, so if weather isn't good I would stay downstairs (as long as the waiting area is open) until the train comes.

Small but nice station to wait for the train either into Queens or the city or deeper onto Long…read moreIsland. My first using this station as I don't frequent this area much. As with most LIRR stations, nice indoor waiting area with a screen telling you when the next trains are and which track. There are also ticket machines here as well as a ticket booth where you can speak to someone if needed. They are only open business hours though I assume. There are also restrooms here as well. There's also an indoor waiting area on the track platform as well.

Sooo thankul for Courtney! She has turned my dream into reality with all her expertise, knowledge…read moreand tips for my vacation. I thought it was going to be extremely stressful planning my vacation but Courtney has proven otherwise. She truly takes care of her clients and makes sure they are at ease with all their planning. She went above and beyond and now I know who ill be using to help plan and book all my vacations. Thank you for being the best!

Courtney was extremely friendly and made the whole trip less stressful than i could have imagined…read more She was very considerate and helpful to all our needs. It was more than a pleasure dealing with her. She was available whenever i needed her and answered all my questions right away. I would use her again in a heartbeat. Use Courtney and i am sure you will be as happy as i was and you will never be disappointed. 5 star recommendation.

This is the most disgusting motel or hotel I have ever stayed in and every room they sent me their…read moreis customer in the room .I have stayed at many different hotels/motels and this motel is by far but i never found anyone in the room busting some bitches ass. Room was filthy, Roaches in the bathroom. Hairs on the bedsheets. Paint peeling from ceilings.TV did not work at all. We slept in our clothes at the end of the bed, as we were afraid to sleep on what looked like dirty sheets. So much drug activity going on all night, people peeing in stairwell, homeless people sleeping on sidewalks in front of rooms, emotionally disturbed/drug addict lurking around rooms and vehicles. All this luxury for $200 per night. Washed my face with a towelette from my travel bag in the morning. Too grossed out to shower. DO NOT listen to anyone who is praising this place. They must be getting paid for their compliments. Truly horrible experience.

I have to disagree with Terra here! Yeah, the Sunrise is nothing special from the outside (it used…read moreto be a Clarion or something equally budget-y) but it's been recently renovated and the rooms are actually very nice. Ok, so I'll preface this by saying that I get an airline discount since I am a Flight Attendant. So I've never paid full price, in fact I don't even know what it is. And they don't nickle and dime you to death. This hotel is extremely popular with airline commuters. There are flight attendants and pilots who stay here on a very regular basis - so much so that they know everyone who works at the hotel. I've only stayed at the Sunrise 3 times, but I'd definitely go back again. The hotel staff is very friendly and they treat us well. As said above, the rooms have been renovated. They are very nicely decorated (for a budget hotel) - in warm gold tones. The bathrooms have marble countertops. There is a mini-fridge, coffee maker, and microwave in every room. There is also FREE high speed internet in every room, which to me is huge. The beds are very comfortable - honestly the mattress rivals the heavenly beds at Westins. The hotel is directly across from the train station if you need to get around. There are is shopping nearby (I believe Target, TJ maxx, etc.) and a grocery store all within walking distance. I've gotten chinese and italian delivered. They offer a typical budget hotel free breakfast in the mornings. There is a free shuttle service from JFK every 30 minutes. I'm not sure about LGA, you'd have to call them and ask. They will also take you to a gym (I believe it's a Bally's) at no charge. So this hotel has everything that airline commuters want, and we stay in alot of hotels - clean rooms, comfortable beds, food nearby, friendly staff, near the airport, and a reasonable price.

Bought a voucher for Regal Limousine from Living Social for my bachelorette party. It was a great…read moredeal. I called right away and their phones were flooded (understandably) because of the Living Social deal. Booked the limo for three days out (called on Thursday for use early Sunday morning - 1:30am). When I finally got through, they were very accommodating. Keath was great to work with. I got a call randomly the night of my bachelorette party from someone asking if I wouldn't mind if they changed the time. I flipped out a bit and they backed off. I had made the reservation and did nto want to use it another night or at another time. Anyway, they were understanding. John our driver was excellent. Limo was clean. He helped us get in to and out of the limo. The only downside was that there were only two sodas in the limo. We had just left a club and water bottles would have been really nice at that point, but it wasn't something they advertised so I can't hold it against them. All in all, a good experience.

Regal Limousine... what an ironic name. There was nothing 'regal' about the limo for my wedding…read more The driver, Keith, who also is the owner, never pulled the limo up to the door. He double-parked and I had to squeeze some eleven layers of tulle between parked cars. He never offered to move the car so I could avoid rubbing an expensive white dress on the outside of two filthy cars- the parked one, and the Rolls Royce limo hubby had paid for. It rained the night before, so really, all Regal had to do is leave the car out overnight and it would have cleaned itself. Keith spent the drive yammering away on his cell phone while he took the longest route possible to the venue. We drove past... no joking here... minimum five housing projects, and a freaking stable! Yes, a stable! Somewhere in the middle of the ghetto in Brooklyn there is a stable. When the kids from the projects started yelling questions at the driver, he rolled his window down to shout answers back.... really luxurious trip so far, huh? (Later, he tried to charge hubby 'overtime fees', which is probably why he took the long way. I suggested he take the Belt to the Van Wyck. I'm pretty sure the GPS he kept staring at told him the same thing.) So, okay, in the limo, on the way to the wedding... The roof has water damage. Classic cars should still be classy, and not run-down. Otherwise, they aren't "classic", they're just old. I ask if I can have a cigarette. The answer is 'no', but that's about the extent of politeness from the driver, other than him opening/ closing the limo door. I guess classic cars don't have radios, as we rode in silence, punctuated by Keith making sales calls as he drives. I'm pretty sure it's illegal to yammer away on a cell phone. I got to hear all about one client's late flight, which is of course, just what I care about when this guy is taking an eternity to get me to the venue. By the way, after the wedding, hubby told me there was supposed to be a bottle of champagne in the limo. I hadn't thought to ask, and of course, the driver was too busy being inattentive to mention it. Dude, I don't care about your other clients. Having been in customer service, I know you are supposed to treat me like I am your only client--- especially because at the time, I AM. When I ask you not to drive me through the hood, you should listen. The limo is dirty, it's not stocked, it has no radio.... but ultimately, the owner/ driver was the reason this is a one-star review. If you are going to call yourself 'regal', then treat clients like they're royalty... not like we're peasants.