My son had an appointment earlier today at another shop and the lady ruined his hair. School starts in 2 days so imagine my panic! Erick was very courteous. He assisted me over the phone. When he heard what happened, he informed me that he would do his best to get back to me within 40 minutes. Shortly after, he called back to let us know they were able to squeeze us in for an appointment (which we are grateful for!) Alex was so kind and patient with my 5 year old. Throughout the process, she took her time and gave him tiny breaks when needed while also making sure I liked how it was turning out. She was able to keep the hair that he had left, so he's not bald. The end result exceeded my expectations & my son is happy with his new haircut. We have a barber that we usually go to but would definitely come back in the future due to the friendly, efficient staff. Thank you all! read more

Excellent service, booked appointment prior to arriving at the shop, and barber, Jimmy, was ready to go. Cut came out great! Definitely would recommend read more

I've gone here a few times, but I think today was the last straw for me. I showed Jimmy A. a picture of what I wanted done and he said "sure I got you". 30 minutes later and my hair is 75% shorter than what I asked for in the photo, and it looks nothing like what I wanted. Every time I've gone here I've asked for a light trim or to get my hair out of my eyes, and they have never listened to what I wanted, always cutting it far shorter than what I asked for. I'm going to be wearing a beanie for the next couple of weeks until my hair grows back because I truly hate the way that I look right now. read more

It is so hard to find a barber that you know you can go to over and over. My boyfriend and I came here years ago and didn't really fall in love with it. I mean, the barber at the time did his job, but nothing that made us want to go back. Here we are years later. He was in the area, so he gave this place another try. He walked in with no appointment and I believe he said he waited maybe 15 minutes and Alex was able to help him out. It wasn't until the follow up haircut that we found his barber. Alex has been such a great barber and she always tries her best to make sure he cut is exactly what he ask for. She even suggest that it might not look exactly like the photos because they hair thickness and style of the person in the photo is not the same. No matter what my boyfriend ask for, Alex always tries her best to make it happen. I also love that, if I don't go with him to his appointments, Alex always ask where I am. Love that relationship there. Thank you Alex for always making Carlos' hair look good. You are the best and our favorite barber. #1Barber All the barbers there are very friendly and nice and they all know what they are doing. I feel like, if you know EXACTLY what you want and to stay friendly and vocal with them, you will leave happy. If you tell them what you want and show a picture, but not make you voice heard once you see something you don't like, of course you are going to leave unhappy. Not sure where those unprofessional comments are coming from, but they do their job and have fun. Thank you to the whole team for having such a fun place. read more

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I took my baby brother for the first time since he wants to start getting hair cuts that are more in-style. I was nervous as I know nothing about haircuts for men and wasn't sure what to ask for. Julius was very kind and did a great job figuring out what he wanted. He was very happy! Booking was also easy online. We will be coming back. read more

Empire Barbershop - Haircut for boys - Barbers Near Me - Concord, California

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I moved to california recently, and i was in search of a new barber. The vibes here fit everything that i needed. It always feels like you are walking into a room of family members, and they all treat you as such. My barber of choice is jimmy, his professionalism, and attention to detail keeps me coming back, and he should be your choice too. read more

Empire Barbershop - Barbers Near Me - Concord, California

I recommend AJ! Has done an amazing job every single time! So on point! Thank you again brotha! Especially working with my schedule!

I highly recommend going with Jimmy! He's very welcoming as soon as you walk in and by the time he has time for you to sit in his chair, that's where his magic comes in. He never rushes, you can never rush art and he's all about the details when it comes to any type of hairstyle you got, he will get the job done! He loves what he does and not only that he's easy to talk to and you'll be walking out very blessed and getting high compliments everywhere you go! Proud of you Jimmy and keep up the great work!! read more

My go-to barbershop. Dario gets me right every time. The shop is always clean and the crew is always professional.

My barber is AJ and he is fantastic!! I've been looking for a barber for a long time and was in the Sun Valley Mall one day and decided to stop in and get my haircut at Empire. That was close to a year ago and I can't say enough how talented AJ is at his craft.....and he's one ambitiously cool dude as well!! read more

If I could give zero stars I would. We took our grandson to get a haircut and left completely upset. The guy who cut his hair had absolutely no clue what he was doing. Left long patches and uneven hair everywhere. The guy knew he screwed up and didn't even charge us. Never take your kids there. Such an upsetting experience. read more

Best thing you could ever do is book here with Jimmy! When looking for a barber you look for clean lines, and a great conversation. Jimmy does more than that. He makes you feel very comfortable the moment you walk in the door, greeting you and offering you something to drink while you wait. Thank you Jimmy for a great conversation and a even better haircut. read more

I have been going to Empire barbershop for about a year getting cut by Dario , great guy and knows how to cut really good! Before I would bounce around from shop to shop because the barbers wouldn't be consistent with their skill set not at empire , dario knows what he's doing and the vibe at empire is always welcoming and professional read more

I definitely recommend this barbershop! It's clean, has many TVs to get your little one's attention while he's getting his hair cut, and fully staffed with talented barbers. My son just started school and was on the hunt for a barber. I recalled Empire in Sunvalley and I looked them up on IG and loved how they're open Monday-Sunday! As a working mom of two, this is GREAT! You can easily pick a barber and book online through their website or IG. I came in on Labor Day to get my son a hair cut for his second week of school. Yes, they were even open on a holiday! I booked with Julius and he was amazing! He chit chatted with my talkative son and recommended my son have a comb-over. I wasn't too sure what I wanted for him other than a bald fade. Mind you, I'm not too keen on boy hair styles. When he was done, he asked me if I wanted him to fix anything on my son's hair but it was PERFECT! Thank you Julius! We will definitely be coming back! read more

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If you have Asian hair, I'd recommend looking elsewhere for a haircut. I've been coming to Empire on and off since 2018, and while the service is generally good and the staff is friendly, my recent experiences have been disappointing. I went in for a taper on the sides and neck and asked for half an inch off the top, even showing a reference picture for what I wanted. Unfortunately, the result wasn't what I had hoped for, and I've been consistently unhappy with how my haircuts have turned out here. One thing to note is that the barbers tend to chat amongst themselves a lot, even while cutting hair, which can be a bit annoying (literally witnessed a client getting a cut but the barber is neglecting the dude and talking with the other barbers lol). Overall, while this place might work for others, it doesn't seem to be the right fit for me. read more

Dario is by far the best barber in there he gave my son the best haircut ever love Of read more

Erick was awesome and the perfect example of why I've kept going here for the last 5+ years. Incredibly consistent staff. I knew Erick was a vet as he was a familiar face, but I've had 3 different barbers here and they all still work there. I have complete faith in their staff and would confidently book an appointment with anyone here. read more

The last place I been to, I had to get APPROVED for an appt-- even after setting an appt booked, the time/day that I wanted still had to get approved which is SUPER FRUSTRATING esp. if we had something important going on or special occasion. I really like that this place is flexible on time-- esp. for a busy mom like me always on the go. I was able to take my son in for a haircut before our family trip last month without any problems or complications. The barber was really patient & offered him a lollipop. There were a lot of kids here when I came in getting a haircut. From what I observed while I was waiting for my son, I like how patient each staff member was with the kids & seeing how they interact to make them feel comfortable. From booking appts. to payments, I had no issues what so ever & it was very convenient! read more

About two weeks ago, I called around in Vacaville and Suisun City to get some barbershop pricing. Only a few were $35, some were $45, and a lot were $50 for a haircut. This isn't Sport Clips. I knew some barber out there from out-of-state, who used to give me a buzz in my garage no extra charge. Six years ago, a haircut at a barbershop in the neighborhood would be $20-25. 28 years ago, if a barbershop in the hood was charging me $35 for a haircut that would be outrageous and I wouldn't believe it. I don't know how barbershop's out there that aren't from Carmel, Santa Clara, San Francisco, Napa, Beverly Hills, Las Vegas, or Scottsdale be charging high prices for a haircut. It sounded like they were price fixing. You pay for what you get, but if they're charging $50 or more, I'm naturally going to be expecting a $50 or more haircut. Yesterday, I booked an Empire standard haircut for 7:15 PM. A lot of barbershops don't work with my schedule, they're mostly closed at 5 PM. I like how Squire Technologies made booking with them easy. I like how they gave me an option to pay online or in person. Unless I have to, most of the time I go with in person and cash. This barbershop is in a shopping center. I arrived kind of early, about an hour and had some time to kill. I like the design here, very classy and slightly modern in black and white. I got exactly what I needed. Everything was excellent. I give this 5.0 stars out of 5.0 stars. read more

Empire Barbershop - Barbers Near Me - Concord, California

I should have came here from the beginning. I'm new to the area and I got my hair cut by 6 different barbers around Walnut Creek, Lafayette, Concord, and Pleasant Hill and not one could get my cut right.......until now! Just to throw it out there, my cut is far from difficult to do. Dario cut my hair today and he did exactly what I wanted. He's very Clean, precise, professional, and pays attention to detail. I HIGHLY recommend Dario from my experience! read more

Tried to book an appointment 4 days in advance, Dario Jones answered the phone and it went something like this: Hi, I was wondering if I could book over the phone I'm having issues booking it on the app and on browser. Dario: Yeah man I can't do that for you, people usually don't show up. Who were you looking to book with though? 1) If your system and UI/UX is shitt but you don't take walk ins what other booking alternative are you offering then? 2) The Hercules location is competent and able to book over the phone? The lack of professionalism at this shop is insane given how they're trying to market it to their respective clientele. This is my two cents and could've been that Dario is overworked who knows but when I am paying 70 dollars for a haircut I expect customer service higher than Jack in The Box at 2am. read more

Everyone at Empire is very respectful and courteous which makes you want to come back after every haircut. Erik is my Barber and has me leaving the shop feeling like a new man. He is the barber for you if you like a conversation, great haircut and even better price!! The overall vibe of Empire is extremely genuine as they take care of anyone who's in of a Trim/Haircut and I recommend 10 times out of 10. read more

If you need someone who is not only good with hooking you up with a good cut, but is also kid friendly and family oriented, check out Empire Barbershop and specifically ask for Raymar. He is not only stylish, can deliver what you want, but is also good with littles and makes them feel really comfortable. He doesn't just do well with kids though, hit him up for your fade or line up too! You won't be disappointed! read more

Empire Barbershop - Barbers Near Me - Concord, California

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Alex is a very attentive professional. She even had an idea for a cut and it looks great. She was always engaged and showed a real craft for what she was doing. Would recommend. read more

Recently I started the process of looking for a new barber. A friend of mine recommend me to Empire in the Sunvalley Mall, and what a GREAT recommendation. They're not only clean and professional but so nice. I've gone a couple times and Erick's cut me twice. The man is talented, seriously! Like I said above, super nice guy, great conversation, and has me leave his chair feeling like a new man. 10/10 recommend Erick to anyone looking for a Barber in the East Bay at a very reasonable price. read more

Empire Barbershop - High fade haircut with bears trim - Barbers Near Me - Concord, California

It had been sooooo long since my 8 year old got a hair cut. This was our first time at Empire and we drove all the way from Alameda. I heard about this place from my cousin and looked up all the Barbers listed on Instagram and picked Julius. (Although all of them seemed to be amazing) We got there early and Julius saw us right away. I love the look of the front because it felt like a red carpet experience! We showed Julius the picture of what we were looking for and he didn't flinch or raise his eyebrows in confusion. He looked at it once and was like no problem! 30 minutes later I came back and could actually see my sons face!!! He nailed the picture and nailed the hair cut!!! Julius was friendly, kind and great working with my wiggly son. I highly recommend this place and especially Julius!!! We will make the trip out here from now on. Totally and completely worth it!!! read more

Empire Barbershop - Before and after - Barbers Near Me - Concord, California

Came in today for a walk in for both my brother in law and myself. They were able to squeeze us in and got serviced right away. Ulises helped my brother and Justin & Dario helped me out. Despite our big bushes on our heads they were able to cut our hairs and made us look completely different :D Thank you guys! read more

Empire Barbershop - Haircut aftermath - Barbers Near Me - Concord, California

My 7yr old told me this is "best haircut ever"! Empire is located in the mall. They take appointments and practice COVID safety precautions with precision. I was impressed by their professionalism and kindness. My son was cut by Dario, who was amazing! He patiently waited for my son to explain how he wanted his back to school cut. He then did exactly what he asked for and exceeded expectations. I tried not to get all mushy about it but, it was so nice to get back to some kind of normalcy. This experience was exactly what we needed. We appreciate this business and especially Dario read more

Empire Barbershop - Back to school cut - Barbers Near Me - Concord, California

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My husband and son have been going to this barbershop for a few years and all of the staff are always nice and professional! We really like how clean the barbershop is and how nice everyone is to us. I came in last minute to get my son a haircut for school and Erick took good care of him and he did a good job on his haircut. I showed Erick a picture of the haircut that I wanted and he made sure to do it correctly for me. I will most definitely continue to come here! read more

Empire Barbershop - Erick cut my son's hair for school! - Barbers Near Me - Concord, California

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My son came in as a walk- in late on a Monday, and of course there was a line (that was well worth the wait). These guys have been rated "best of the east bay 2018" and it shows in their work and customer service. Book in advance and skip the line. My son left feeling fresh and happy. Stephen cut my son's hair just the way he wanted it. Stephen even gave him a fresh shave. Happy place. Super professional. Oh, and the music playlist was quite enjoyable. There are many TVs to not miss any sporting events. This has been the best experience so far. We've tried sports clips, other local barber shops, and those places are good, but Stephen is on a different level of customer service, expectation, and delivery of services. read more

Empire Barbershop - Barbers Near Me - Concord, California

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By far one of the best Barbershop experiences I've had. My go to barber here is Raymar. He gives me a clean cut every time and always has me leaving looking fresh. He sparks up conversation like I've known him forever. The establishment is very clean and well kept. There are many TV's and all the other barbers are sociable. Covid protocols are followed closely and temperatures are taken before you enter the shop. read more

Rolando fades me up proper once a week and always has attention to detail! I always walk out of Empire Barber Studio feeling fresh and taken care of. Highly recommend checking them out!! read more

Great service. Too bad we were late, so the barber accepted a walk-in client (after they got my authorization through phone). Paul was the barber who attended to my son. All barbers, by observation, took their time. They don't rush their work. They listen to their clients very well. Oh, they also offered me water while waiting. Price of course, is not like a Great Clips. So be prepared. Space is big and clean. read more

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I'm surprised I didn't write a review for Empire Barbershop as I've been coming here for years! What can I say? This place is my go to barbershop since September 2013. My go to barbers are Justin and Rick, and they've been cutting my hair for the past 5 years. I have never been disappointed. Real cool dudes with outgoing personalities. Very professional, friendly, and quite frankly they are like family. The ambiance is super chill and relaxing. They got good music playing throughout the shop, have tvs with sport center or some sports game on, and it's very family friendly. I see lots of families go in and out. Keep in mind, these barbers have strong reputations so you have to book an appointment or else you will be waiting for a very long time as a walk-in. (Btw, Sundays are their walk-in days). Since they are located in the mall, you can walk in, cruise around (or eat in a restaurant) and they will contact you when they are ready for you. Walk-ins wait time is about 2 hours. I love how you can book online ahead of time. The process is very seamless and quick and most importantly, easy. Some say it's pricey, but it's worth every penny. Gotta pay to play. All barbers are professionally trained from barber colleges - a big plus in my book. Even if I didn't live around the area, I'd still make the trip to Empire. read more

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My boyfriend gets his hair cut here often because of their hours, it's convenient for us. So far all of them are good. It's located inside the mall, park by Macy's and take the escalator downstairs, once you exit to the mall, you should notice it on the right. Always a long wait when we go in the weekends, about 1 to 2 hours, sometimes even 3. So we would go in and my bf would put his name on the list and we would go eat, they will text you and call you when it's your turn but also you can check where you are on their list because once they add you into their system, they send you a link by text and you'll see how many people are in front of you and how many minutes they have been waiting. (I think that's pretty neat) read more

Just gotta say since moving to the East Bay, I was told about this cool barbershop in sunvalley mall. I thought it was weird at first, but it caught my eye and went to try it out. I randomly chose Erick and has been cutting my hair since. He helped me find what I wanted in my look which I've been stuck with because I love it so much. The shop itself feels very chic. Everyone is in uniform which shows professionalism. They're always making sure the floor stays cleaned after every cut. Erick, along with the other barbers, takes great care of their clients with precision, leaving them feeling sharp. So I'm a pretty shy person and sometimes it's hard for me to have a conversation, but literally everyone there is so friendly and it really makes you feel welcome on every visit. I do recommend booking in advance. Though they may have open spots available for walk-ins if you don't have a preferred barber. read more

First thing me trying this place. Awesome and super professional. It was fun to watch these guys work. They know a their stuff. But be prepared for a wait-due to their much deserved popularity. They are super organized though so even if you have a long wait you can hang out in the mall, get food , etc and then then just text you when they are ready Hassan did my son's hair read more

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Empire Barbershop reopened early July due the COVID pandemic and I've been going ever since. It was hard to find a dependable barbershop that could stay consistently open with the state requirements. The online appointments is easy to access and on point went it came to text reminders. My barber, Erick is one of the dopest barbers out there with his skills and hospitality. Erick is highly recommended!!! read more

First time in my life to experience a BIG cut on my face from a barber and a small one on the other side. He didn't even apologize, his name is STEPHEN! Crazy unprofessional! Never again with Empire. Also, at first I asked him if he has suggestions for a good haircut and he just said, "I don't know, it's really up to what you want" then there was a silence for like a minute because he doesn't want to suggest anything. I just said any haircut! I believe barbers are like artists, they should at least know how to suggest something. I wanted to leave that time but I waited for 3.5 hours and I really needed a haircut. I like the place to be honest but because of this experience with STEPHEN, NO MORE Empire! To all customers, don't pick STEPHEN! read more

Empire Barbershop - Barbers Near Me - Concord, California

Wow! Dario is truly a gifted gentleman. Hair Artist! A full 45 min hair cut/clean up for $42. Empire has always been professional through out the years. A cut above the rest. Stop by soon, come out like a well kept man! (Kids too!) Check the details around Mike's face!! Super clean! Modern! Thank you Dario!! read more

Empire Barbershop - Dario's work!! June12 2021 - Barbers Near Me - Concord, California

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