This will forever be my place. I feel so supported by Dr. O'Connell and team. I'm 12 months post op and my care has been consistent. You can really tell that they are a team. I believe communication is one of the keys to have a successful business. The office is always clean and welcoming. I cannot remember all of their names but Danielle and team are some of the sweetest! read more

I went here through Kaiser. They tried to bill me for an additional co-pay beyond my normal $50. Now I have to call and call and attempt to correct the error. I am not happy. read more

I got referred here from KP, so far have had pleasant experiences with being educated with the procedures read more

Empire Foot and Ankle Center - Seating - Podiatrists Near Me - Riverside, California

Dr.Shaw is amazing and hands on with her patient. excellent customer service. I would highly recommend

Dr. Shapiro is an excellent podiatrist. He is friendly, thorough, and pays attention to detail. I was given the wrong diagnosis by 2 other podiatrists but Dr. Shapiro was able to give the correct diagnosis. He also went over details of both x rays and MRIs with me. Most doctors would never take the time to do that. read more

This office provides excellent care, they ensure you feel comfortable during your visit and make sure any concerns you have are addressed. The staff is super friendly read more

The office is clean and smells good. The staff is very friendly. I was happy to get a quick appointment and the dr was quick and informative. I highly recommend this office. read more

Great Dr and office. Very excellent service and ladies at front desk very nice and welcoming

The clinic is friendly and welcoming. The doctor communicated very well. I am happy for this clinic

Great place, friendly staff, Dr Shapiro best of the best has been working with my bf on a wound and wow has done an amazing job the wounds progress is amazing. Thank you Dr. Shapiro for the amazing work you have done on the wound is almost close amazing. You have done in a few months what no one else was able to do your amazing. read more

Professional staff would recommend . Foot care , nail care . Dr O'Connell very friendly addresses all my needs.

Place is amazing. Doctor is great. Patience and careful with attention to detail. Definitely recommend this place if you need it

Amazing service! I really recommend this place, they are so fast! Very reliable and well experienced.

If I could leave negative starts I would, Dr Vihil Patel says one thing and does another one, if they need to fill out any paperwork they charge you cash, even if you have insurance. Also doesn't give patients proper time, you are just a number for her. Very Negligent clinic read more

I've been coming to Empire Foot and Ankle for over a year, and I truly enjoy the service here. The office is always clean, and the staff is kind, friendly, and very accommodating. The doctors are understanding and genuinely caring toward their patients. I've had a great experience every visit. read more

Great service and care I would highly recommend them! Doctor and staff are great. The office is clean and smells so good.

The front desk people were very nice . Dr Abraham is wonderful. The office is very clean and decorated so cute for Christmas.I was trying to figure out something with my phone and the lady at the front desk helped me. Overall great experience. read more

The office staff is ver polite. The doctor was thorough, fast and efficient. I felt taken care of. I definitely recommend this office.

The staff and doctor are very helpful I go here every nine weeks they are very efficient

The staff make you feel comfortable! Doctor is beyond amazing!! Everything was super clean! They actually pay attention to your concerns 10/10 read more

I've taken my little brother to a few appointments there. Their employees are super friendly and the doctors are very nice, my little brother felt comfortable talking to them, which to me is very important! read more

I came here for an issue with my foot saw Dr Japiro he recommended Surgery to fix the Issue .Thank God It worked I am pain Free now.He's really understanding and explains everything to you.I really recommended this clinic everyone is so helpful. read more

Brought my diabetic father in for a consultation and was pleased to have and appointment made so quickly. The staff on the phone was very attentive and answered all my questions and concerns fairly quickly. Our consultation was amazing. We felt taken care of and the front office staff greeted us with a smile. Customer service is amazing. Quality care is hard to find in small practices and I truly feel I can trust the staff and providers with my fathers care. read more

I injured my foot when I slipped on my tile floor at home and preliminary X-rays showed possible fracture. I was given a splint at urgent care with crutches while I waited for podiatry referral. Once the referral went thru, I was able to schedule an appointment the next day at their Riverside location with Dr. Chandler Hubbard. She took new X-rays so that they could see exactly what the urgent care doctor saw. She was super friendly and explained the injury and treatment process to me. Luckily, my injury turned out to be mild and I just needed to be in a boot to recover. No surgery needed. I would definitely come here again for podiatry needs. read more

Empire Foot and Ankle Center - Podiatrists Near Me - Riverside, California

Stay Away! Their office staff is incompetent. They can not.even relay simple.messages from the Dr. When asking.them questions they get.hostile and "oh I have to get my manager.to answer that." When the Dr. Said "one minute. I'll be right.back" and never returns. Instead sending one of the girls from check in to pass on info which they did poorly. Oh and the Dr. said "You've got.so much arthritis...you're going to need new ankles." That.is her specialty. I opted for a nee facility after the office staff.over several calls failed to return calls or.again returned calls.but.cpuldnt answer.the questions I had asked multiple times and got.butthurt and showed it with lots of.attituide and hostility. They were the prime reason I went elsewhere. Having gone elsewhere and spoken and been examined by a Dr.I knew and had worked with in the past and asked about.the amount.of arthritis he stated. "I don't see it. They look pretty good you have a little about.as much as I got but.nothing to worry.about." Further. This places does braces and prosthetics abd gave several that they never told me about. The VA went with in house fir the braces. The new Dr. Said he saw no reason why I would need braces to imobilize bother ankles. Stta6 Away they will run up the bill for all kinds of treatments and push for surgery.whwn it is not needed. read more

Had a good experience at Empire foot and ankle center. Dr. Shapiro addressed all my problems, and the girls in the front desk are wonderful with getting you in as soon as possible and answering any questions you may have! read more

Office staff very friendly and helpful. Back office and doctors are very caring and patient. Will highly recommend this office ! Thank you Empire Foot and Ankle Clinic! read more

The doctor I see on Wednesdays is very nice and polite. She is sweet and listens. However, when it's comes to the front desk I have 2 complaints they put you on hold for long periods of time and make you wait. I got a bill and it was their error I tried calling to clear it up and they put me on hold for over 15 min so I hung up and called billing who cleared it right away. They couldn't even figure out why I got the bill. I told them I pay every time I'm there. The first time I went they had me wait over an hour and when it comes to making an appointment they always say can you wait. I don't understand the wait when you have 4 girls up there doing nothing. Please get better staff who know about customer service. They have no clue when it comes to that. read more

i went with my grandma today.for a follow up appt. service was great with dr. oconell. the staff is very nice except what i witnessed today. i witnessed the "manager" (danielle) being rude, disrespectful, and making her staff feel like they're nobody and can be stepped on. it's so unprofessional yelling at your staff especially in front of patients. two patients had to stepped in and that's more embarrassing of the managers part. she shouldn't be a manager period!!! empire foot and ankle, do better and treat your staff better !! read more

Don't be fooled by these 5 star reviews! There is a banner saying if you give a five star review they will give you a discount. Office is always busy and doctors try to spend as little time with you as possible. Ladies at the check in counter are always busy and getting an appointment is difficult. Multiple doctors work in this office so trying to see your doctor for a follow up appointment is not possible. read more

I would never recommend this place for anyone to go to. It's a complete waste of time. I took my 4 year old here to see the foot dr. The staff there is only there to collect a paycheck and the doctor does care about his patients. I was there for an hour waiting to be seen. When I finally spoke out to the nurse and asked how much longer, she asked the Dr and he replied "sure, I guess I can go in and see them" I was appalled and just walked away. Oh! And they wouldn't let me 9year old use their restroom. They told me to have him go outside and use the one they have outside their office. read more

The whole TEAM at Empire is excellent! Calm professional front office, patient care from the back office fast caring efficient! OMG even the house keeping is AAA! Dr.Shapiro is amazing...thank you for taking such good care of my feet! read more

the staff is so nice dr abraham solved my issues highly recommend this office really clean office

The staff at Empire foot and and ankle are helpfull, attentive & knowledgeable they answered all my insurance questions provided my a copy of what is expected out of pocket cost . I was seen by Dr . Hubbard she was very professional & thorough during my visit & explained in detail how to treat my personal situation. I highly recommend seeing her she is also seeing patients in their Chino location. read more

Very professional and helpful personal glad we were sent here our physician is extremely knowledgeable.