They do not stand behind their products. My college student son purchased glasses from them. He got…read morethe blue blocking. A month or so after he left them in the car and they warped terribly. They initially refused to replace but then did. A couple weeks later it happened again- while he was wearing them! They are refusing to make it right. We have great eye insurance and it was still $250 out of pocket and they didn't even last three months.

Went in about a month ago to get prescription sunglasses for active use as an emergency health care…read moreprovider. The glasses unforunately did not work out and when I went in to talk about some sort of exchange, I was told there was literally nothing they could do. Every optical provider I have worked with since I was 13 has allowed somewhere between a 7 and 30 day return window. These people care much more about their bottom dollar and profit margins than treating their customers as actual humans. GO SOMEWHERE ELSE, THEY DO NOT CARE ABOUT YOU.

Dr Shadid is great and her staff as well . Very professional , listens to concerns and is very…read morethorough. I would recommend this business to anyone in need of a good eye exam or new glasses or lens

My dog chewed my glasses from last year the day before New Year's Day 2025, I made an appointment…read morein 2 weeks with my chewed glasses!they were able to get me in for a new prescription and put a rush on the new order and in 8 days I received my new glasses! I'm very happy to see again!

Shoutout to the ladies here! I live in Southern California but am in town for a wedding and had an…read moreoptometry-related emergency. They were able to help me out immediately with my issue, and were kind, professional, and incredibly helpful throughout the entire process. Location is great too- super easy to find even for an out of towner, with a free parking lot with plenty of spaces.

Love it here! It's very fancy, all new high tech equipment. No air in the eye or dilations here…read more Love all the staff everyone is super friendly and helpful. If you like high end glasses this is your place! All named brand and super cute! I always go for the extra chunky Aubry Hepburn look and they have plenty here! My new ones are Yves St. Laurent

the best eye exam that I have had in many years. Dr. Bowman was great and talked me through what he…read moreneeded to do and made me feel important and I am greatfull for his time. The office staff was very pleasant to talk to and helped me with my insurance plan, I am so happy to have reconnected with the Bennett Valley Optometry group ginger smith

My wife had an emergency and we needed contacts. The staff at Bennett Valley Optometry went above…read moreand beyond helping us find what we needed and did so with kindness and compassion. I couldn't be more grateful and you can rest assured that you are in good hands here.

I recently needed to get my Gucci glasses repaired, and my husband suggested I try Lyons Optometry…read morewhere he goes for his eye care. Walking in, I was immediately struck by the beautiful decor and the warm, inviting atmosphere; it truly felt like a place that cares about making you feel special. Everyone I encountered went out of their way to greet me and make me feel comfortable. Maria, helped me and explained the repair process with genuine care and optimism, assuring me she was confident she could fix my glasses. While I waited, I couldn't help but notice their stunning selection of sunglassesespecially a gorgeous purple Dior pair that caught my eye. Not only did Maria successfully repair my Gucci glasses, but I also left with a new pair of beautiful Dior sunglasses and a sense of having made some new friends. The service was exceptional friendly, professional, and genuinely passionate about what they do. A big thank you to Maria for her warmth and expertise, and to the whole teamVanessa, Audri, Heather, Ana, Cristina, and Erik for making my experience so memorable. Lyons Optometry truly lives up to their promise of personalized, high-quality care and luxury service that makes you feel special every step of the way.

I recently I went in to have an eye exam and purchase glasses. Staff was very helpful with picking…read moreout frames and I was told I would get glasses in 2 to 2 and 1/2 Weeks. No problem. After 3 and 1/2 weeks I received a phone call to say the lab said they might be here middle of the week, making it 4 weeks. When I asked why I was told 'I don't know'. It seems Lyon's optometry could be more attentive following up on their glass orders with the laboratory. A 4 week wait is excessive, and I would expect them to follow up on late orders. I understand they are planning to roll out a concierge type service soon.

They always get my prescription right and have a great selection of frames. They are a little…read morepricey but I've always had a good experience with both the optometrists and the oculists.

Incredible! My son caught pink eye at camp and this place got us in 20 minutes after calling and…read moreright before they were closing! Their Incredibly efficient and friendly staff guided us through a jiffy check in, collected our info and insurance and my son received immediate attention, diagnosis and eyedrops to cure his infection. Very professional, friendly and responsive. They saved the day as my son would have needed to miss summer plans if he couldn't get medication immediately. We were in and out within an hour of calling them. Amazing!!

At the time I had booked my first time consultation with them, I had very clearly (so did my…read moreinsurance) convey to them that this was for a second opinion that I was coming for. After checking the eyes and making prescription they "insisted" that I also did the "contact lens power" tests. I told them I did not need it for now. But I had to do that too as they were relentless, the tests trial took another 3 visits and one over the call discussion before it was finalised and the doctor got highly impatient by the time we finalised that what was comfortable to me to wear and not what she was insisting me to agree with. Also at the outset I had informed them that I would be getting my glasses done at another place as I could not home on to the frames that they had on the display. Fast forward... the glasses' prescription were not right and I was sent to the her being my OD to get the prescription corrected. Dr Michael was cold (rather rude) & said it will be so when they don't use nice quality of glasses that can make a transition quick enough.. really ? These are the best in the class High Index glasses of a reputed brand .. plus the frame I chose is a Mont Blanc, yet she kept mocking at the glasses overall and was very curt. Is that how a professional behaves with their patient??? only coz a better brand of frame and glass quality were chosen over what they have in house and it was informed at the time of the first consultation, that i only needed my eyes to be examined. yesterday with how she behaved, I was left with a feeling of ... "what just happened" for her to be so rude, for looking through and for being extremely sarcastic, repeatedly. Will not recommend the place.

I have been a patient here for 9 yrs. Dr Hayes correctly diagnosed a difficult problem and made…read moresure that I was seen quickly by an ophthalmologist. Her exams have been thorough and I've bought all my glasses there and been quite satisfied.

I love going for my yearly exam, the staff at Dr. Shipley's make me feel at home and they always…read moreanswer any questions I have. They also are very helpful when selecting a frame to purchase for new glasses. Both Dr. Les Shipley and Dr. Margot Shipley are extremely kind and they explain everything in detail.

Great Dr's, been going there for 15+ . I unfortunately cannot say the same thing for the front…read moreoffice staff. One or two in particular. Will probably not return, I've given them plenty of chances.