Local content creator here in Gatlinburg The Gatlinburg Hussey on Facebook YouTube IG and I took my…read morecar here a few months ago for a check up and they were great I wasn't there long either, so consider that too lol

Tony and Jim have a customer for life!! Honest, clear and transparent. I have a Chevy Volt that…read moreneeded some work done on it. Jim trouble shot the issue, found the issue, and gave me the easiest and most cost effective solution. I was fully informed, and felt confident in their advice, and got my car back in no time. It feels great having a good, reliable and honest car mechanic that I can rely on. Highly recommend!

I was vacationing in Pigeon Forge in June 2026 when I made a mistake on one of the narrow mountain…read moreroads and slipped off the edge of the pavement. A day later, my car started making a strange noise, and I immediately began to worry. My first instinct was to find a Firestone because it was familiar, but something told me to look for a local mechanic instead. That's how I found Rick's. Even though they were absolutely slammed that morning, the staff welcomed me as a walk-in. The lady at the front desk quickly found someone--who I believe was Rick himself--to take my car for a test drive. When he returned, he asked me to give him a few minutes to find an open lift. About twenty minutes later, they had diagnosed the problem, made a minor adjustment to the subframe, and had me safely back on the road. While I was waiting, I couldn't help but notice how the service advisors treated their customers, especially several elderly folks who came in. They were patient, respectful, and took the time to explain everything clearly. That kind of customer service has become all too rare, and it created an atmosphere that immediately put people at ease. What impressed me most wasn't just that they fixed my car. It was that, despite being incredibly busy, they were willing to stop what they were doing to help a stranded traveler they had never met. That says a lot about the character of this business. I'm truly grateful for Rick's. If they were in my hometown, they'd have my business for life.

We were in town for Spring break and realized the oil was at 6%!! Before starting our 10 hour drive…read moreback home we thought it best to get an oil change. Rick's was fantastic! They fit us into their schedule. I will say call ahead and get on their books ;-). We stayed in the lobby and our car was complete within 30 min! Great service and trustworthy mechanics for the win!

The Valvoline express care quick lube Sevierville is awesome. They're always quick and the…read morereasonably priced and I come here all the time to get my oil changes.

Horrible. Tried to sell me a serpent belt claiming mine was falling apart. Cracking and barely…read moretogether. I took it to another place and they actually showed me my belt said it was perfect not lose and looked brand new. Don't trust if they upsell

The folks at this shop were friendly, funny, quick and did amazing work at a great price!…read moreAbsolutely 10/10 recommend!!

I needed a tire patch done while away on vacation and they got me in and out in one hour for an…read moreold-school price and a courteous smile. I would highly recommend them over the name brand locations in the area.

I needed to get some new tires on vacation. Called before they open up and talked to someone to get…read morehelped. I arrived told me it would o my be 45 min. There were at least 3 people in front of me. Extremely fast. Two new tires and aliment. The price and warranty on tires were perfect. If you're in this area I would check with them first on prices.

They were quick, knowledgeable, and one of those places that are honest and you can tell. Spoke to…read moreJuan at the front and he got me in and out. I would definitely recommend this place

Grandson had issue yesterday. Had car towed there. They found the issue bushings, arm and axel…read more Fixed everything ready to pick up in 4 hours. Customer service/ Alex Mechanic/ Chris

i waited a long time as in over 2 hrs. Then, i had to bring my car back because everyone if my…read moretires read a different number reading 28,30,32,33 they told me when i called just to bring it back for them to get right and said i would have no wait and i waited then 35 min after talking to guy inside. I am a patient person but this was not handled professional at all. Also making the appointment on line they gave me a time that the location said they had to change because they was closed before 6!!! really crazy.

I bought the parts myself. My truck had 90,000 miles on original brakes and had worn to almost…read morenothing. Collin replaced pads, shoes, and rotors in less than 2 hours. His work is exceptional. I would trust him to do future work on my vehicles. His rates are very, very reasonable.

From the owner: We are a mobile auto servicing business that does all types of work! From basic vehicle maintenance…read moreto engine rebuilds, we have you covered! Servicing all makes and models! We also do custom installations at customer request.

On vacation in Gatlinburg with family and had a car window problem on a rainy day. Not only did…read morethey take us on without a previous appointment, they went above and beyond, and not just got the window back closed (which is all we expected), but got a part quickly and did total repair of the problem within an hour. Good honest, Christian people that treat people with kindness and at a fair price. Highly recommend. Sasser Family (GA & NC)

We were on a camping vacation when our tow vehicle's throttle position sensor went bad. Out of five…read moreauto repair businesses, D&R was the only one who was able to help us out. They had us bring it in, drove us back to our campground, got the part, fixed the vehicle, and picked us back up at the end of that same day! Everyone from the very friendly lady at the front, mechanics and the owner were very nice and super accommodating. If we lived here, they would be our "forever auto shop"! Seriously...they are the BEST!!!

Great service and value. They are normally always busy but you can drop your vehicle off. They…read morealso open very early which makes it easy to drop your car off prior to work. They will also rotate your tires for free every 5000 miles if you purchased them from their. Have used them for many years.

just probably would not recommend but would not down talk them either.They were really…read moreunprofessional and to let my car come out with all 4 tires having different numbers for the air in tires and a way too long wait as well .

My hotel driveway caused my Mustang exhaust to scrape and come loose. Allstar wasted no time on…read moreputting my car on the lift and fixing the issue. I highly recommend them for automotive service.

We are in Sevierville during our annual anniversary pilgrimage driving thru Pigeon Forge during Rod…read moreRun when I noticed my brake pedal fading. I contacted this business owner first thing Monday morning and he told me to bring it in so he could get it repaired for me. He was great and immediately checked my car, took it for a test drive and came back and checked it some more. He came back to me and said my brakes were fine and to go have a good vacation. He charged me nothing and assured me my brakes were fine and probably just got "tired" in the bumper to bumper traffic on Saturday. It is so refreshing to find such good and honest person when out of town and having an issue.