This place is the place to go for all the tile you needs Staff is great and very informative Erica was an awesome help with everything I needed read more

Great Selections and Customer Service!!! The showroom is over 7,000 square feet and they have inventory on hand; ready to go same day! read more

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Customer service was excellent on the phone and also when I came into the store. Sarah Martin was very patient with me to go over the product to ensure I bought the correct product/drain tile. In an addition Jess Atilano was also very helpful and knowledgeable about the products. Would recommend this store they have such a variety of products. They previously supplied us with a huge project for both bathrooms. You will find excellent customer service with them. Thank you so much! read more

By far the best place in town if you are looking for tile, for both contractors and the public. This family owned tile store has a great variety of tile and natural stone for every budget! Don't let the big variety intimidate you, their staff has you covered. They are so knowledgeable and helpful! Definitely ask for Shay if you need design advice. I recently purchased tile here for my master bathroom remodel and was so happy with the outcome! read more

Went to Empire tile to look at new counter tops for our bathroom and was totally impressed with the selection they had on hand! We went to several places before ending up at Empire and none had there selection! We got our countertop and new idea's for future projects! They were very helpful and knowledgeable about there product. I highly recommend Empire tile! read more

I enjoyed to shop at this store. They have a large showroom and variety of tile products, the GM and Staff are very helpful. Everything you need for a tile project! Highly recommend read more

I been a loyal customer for 8 years, there's is no other place for your remodeling needs, please ask for Mel or Erica they are the greatest !! read more

I would definitely recommend Empire tile and marble supply , great place to find what you need and the owner is super knowledgeable, friendly and helpful. read more

I strongly recommend this business !! The have a very knowledgeable & friendly staff. I really wasn't sure what I was looking for. They have a huge selection, gave me some samples to take home so I could get a good idea how it would look in my house. I made multiple trips to their store and was helped by several different employees, all a pleasant experience. they explained the difference between Glossy tiles and Matte. Bottom line is I ended up getting 2ft by 4ft tile in my family room, dining room, living room & kitchen and love it !!! It is a great place to shop !! read more

The staff at Empire Tile is very friendly and knowledgeable. Great selection too. This is my go to place for all my tile and flooring needs. read more

Great showroom with lots of tile on display. Personnel are very helpful and professional. They are knowledgeable on types of tile and will help you find what you what you want. Very clean store. read more

I purchased everything for my home here especially the kitchen remodel. I can honestly say they helped me along the process. read more

Empire Tile & Marble Supply - Building Supplies Near Me - San Bernardino, California

When I need tile my go-to is always empire because they have great prices and a very good selection and the people are so professional being veteran I appreciate that. read more

I bought my kitchen backsplash here last summer. As soon as I walked in there someone willing to answer my questions and able to help. I was very undecided and the young lady gave me a couple of samples to take home free of charge. Those samples really helped me make a decision, and a week later I called in the order which was fulfilled in a matter of days. Loved the end results. Very professional team members. Definitely recommend! read more

Empire Tile & Marble Supply - Building Supplies Near Me - San Bernardino, California

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Wow this place has so much to offer! Kudos to "Shay" she was so knowledgeable and helpful! I got free samples to bring home for my reno project! Shay was friendly and very professional! I highly recommend her! read more

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I don't know why you would go anywhere else!!!! Staff is always so helpful. They went back and forth so many times with samples and were always so courteous and happy to help. Serena is incredible! I made a mistake on my order. She called the driver immediately was able to switch out the pick up. Not a charge, not an inconvenienced attitude, only a happy to help attitude. Recommend this place for sure! read more

By far the best tile selection, most helpful staff, and great prices! Serena and her dad run a very well oiled machine. They don't miss a beat. You ask, they answer, they got it, they will get it. Never a no. Never a "I don't know". We love shopping here. So much so we keep buying more houses to renovate!! read more

Empire Tile & Marble Supply - Roll in shower not quite finished. - Building Supplies Near Me - San Bernardino, California

I am remodeling my house bathrooms went there in the hopes of finding some I am tiles. When we walked in there was literally no one there to help us after walking and waiting for a few minutes a gentleman asked if you could help us we told him what we were there. He showed us many options. Was knowledgeable and very helpful. While we did not find the towels that we were looking for overall service and thoughts election was good read more

I made an appointment for an estimate. Estimator was to be here between 1-3. I received a call at 12:30 asking if I would be hear. I replied by text that I would be here by 12:50. I had also received an automated message at 12:40 that he was on his way and would be here in 35 minutes. I called the service line at 1:30 and the lady could not reach him but left him a voicemail. I called again at 2:30. The lady I spoke to said it was marked as a no show. I took off a half day of work and had been sitting by the door the whole time. If you want a reliable company who keeps their word and gives good customer service you'd do well to get someone else. read more

Always super helpful here and along with a big selection, great pricing. Lots of free samples to help us decide and again, staff is stellar on customer service. read more

Overall experience at this place was amazing all thanks to Shay, I appreciate you and will pay it forward!

Here's why you should come to a specialty tile place and skip the big box hardware stores: selection, service, and variety of product. Selection. You're going to get a much wider selection of products here than you can get at a big box hardware store. Obviously, the floor space dedicated to tile is much bigger here, and they have installed tile on their own floor to show you different designs and styles. Service. Here, you get a dedicated salesperson who knows their stuff. The depth of knowledge of the product and how to install the product is better here than anywhere else. They'll even recommend three contractors to install your tile, and if none of them work out for you, they'll recommend three more until you're satisfied. Variety of Product. Did you know that you can get glossy tile for the walls, then matte tile for the floors? The big box hardware store only has the tile in glossy. So when the tile gets wet, you're slipping and sliding on wet floor tiles. Here, you can get the exact same tile in matte, or varying sizes such as 12 x 24 or 24 x 24 or bullnose, or any number of variations in the same tile. The big box hardware store can't match that variety of product. read more

If you're planning to do a big remodel project entirely by yourself and are (like me) intimidated by the magnitude of what you're going to have to learn to get it done, do yourself a favor and leave some of the thinking to the good folks at Empire Tile. I recently gutted our master bath to the studs, and started a remodel that includes replacing a lot of rough plumbing, moving a drain in the slab, complete electrical, etc., much of which I've been learning to do on the fly. We strolled into Empire to see if they could best the big boxes on price for the tile we planned to use. The did, but that wasn't how they really helped us... With nothing more than the square footage of the room and some rough ideas of what tile we wanted, the staff here punched a few numbers into the computer and a half hour or so later, we left with a receipt for all of the cement board, thinset, grout, deck mud, tile, liquid waterproofing membrane, membrane fabric, cement board screws, and probably some random stuff that i've forgotten. Basically, they figured out everything we needed. I'm not usually one to appreciate an up-sell, but I was super excited to be able to leave this figuring in the hands of the folks at Empire. So far, aside from needing an extra bag of deck mud, their estimates of my needs were totally spot-on. Empire Tile is a real gem. Like other specialty businesses in the area, it's also a nice reminder that there's still a number of good things happening in San Bernardino. read more

What a great selection they have. We were assisted by Serena and she was very knowledgeable about what they carried and offered lots of insight. She also was very pleasant and patient to deal with. We are renovating our new home and will give them all our business. So refreshing to get such great customer service along with lots of choices. read more

I went to Empire Tile for a specific tile. Shay (or Shae) was so helpful! She went to the back to look for a piece and then looked elsewhere on the computer. She even texted offered another place, but then was able to locate and find the piece I wAs looking for. I will pay it forward, just as she requested. Great selection and a lot to choose from. read more

Ok everyone, Empire Tile saved my project. We were having multiple problems with the contractor on our master bathroom remodel and subsequently had to fire (The Renovation Team) which I strongly recommend nobody hire. Serina was the most professional business woman and knowledgeable about the products that they supply. Here's where she saved our project. We asked her if she knew of any contractors that would be able to finish our project. She handed us three business cards with no particular bias toward either, as she mentioned that all three were qualified with the highest quality of workmanship and character and that I would not be disappointed. Well, she was absolutely correct! I now walk in to my bathroom and feel like I'm in a Las Vegas hotel. Thank you so much for saving our project and we are extremely happy with the product, workmanship, and professionalism that Empire Tile provided. We can't go without saying how much we appreciated dealing with Shay and Sarah (I hope I spelled all your names correctly) and will continue to entrust Empire Tile for my future tile shower and flooring needs. Forever grateful, Your favorite customers, Danny & Becky Vidaña read more

Love this place !!! I went to Arizona Tile and Floor and Decor and this place is much better. The people are very helpful and knowledgeable... and the selection is superior! I purchased floor and backsplash tile here. read more

I went to the shop yesterday because I was finally ready to buy my backsplash. As I was trying to make my final decision I was listening to the employees engaged in a loud political conversation that wasn't appropriate for a business environment. The conversation turned to how Justice Kavanaugh got grilled about something he did in college. The individual talking stated, "to hold someone responsible for something they did in college years ago is ridiculous. You would not want to know the things I did in college!" This conversation was totally inappropriate to be going on in a business environment and I set down my items and walked out in disgust. read more

They have the best Product in San Bernardino county and the best staff and a nice place and environment and thank you Ashley and Amanda

Nice selection of tile. Staff was very helpful. Had some really nice wood look tile to choose from. Definitely worth a visit. update: i visited the store a few more times, and if it had been my first visit, I could see why some people would think they were not attentive. I'm sure they get a lot of people looking around with no intention of buying so maybe the staff zones out. But when I asked some questions, they were eager to help and even offered some samples so I was still very happy with their service. read more

Great selection of floor and wall tile. This isn't strictly a DIY place but a store that caters to the professional wall and floor tile contractor. After visiting big boxes and some small retailers, my wife and I went into Empire to see if we could find a specialty tile that harmonized with our new quartz counter-top. We wanted a tad of bling but also something classy and understated. A salesperson, Selena, promptly greeted us.. After discussion our wants, she immediately found an over sized, white pearlized glass subway tile that was perfect with the counter-top. She suggested a large granite slab tile to go over the cook top to minimized greasy splatters. She truly brought our vision into focus. It took 3 days for the special order to arrive. When I went to pick up the order it was complete and ready. The stock guys loaded it for me. I've found a new source for any of our tile needs. I will used them when our future projects call for tile. read more

Been to this location twice. Each time was a great experience. Very friendly, knowledgeable and helpful staff. Last visit I was helped by Shay. She showed me great choices based on my ideas. Their showroom is very clean and organized. I have been to over a dozen tile stores in the past few weeks. This one was by far the best. Highly recommend! read more

Our experience was fantastic. The staff especially Serena were wonderful. From the beginning of the process and as we continue to work with Empire tile they have gone above and beyond. We originally went to another large tile place and were not once asked if we needed help. As soon as we walked in Empire Tile we were greeted and we felt very welcomed. Serena showed us so many examples and really made the experience great. She put together floor and wall tile samples which made the process so much easier. I have highly recommended Empire Time to others and will definitely keep recommending them. If I could give them 100 stars I would. read more

We have purchased tile several times with Empire Tile but our last purchase was exceptional customer service with Shay. I had an idea in mind and she assisted with putting it all together. Thanks again Empire Tile for great customer service. read more

The first thing I LOVED about this place is that it was clean and the displays made me want to look at everything. We were greeted by Shay, a very warm and sweet young lady who once I told her I'd been talking to someone through email, knew exactly who to direct me to, and that's when we were introduced to Serena. This woman knew tile! She was so in tune with my design ideas, she suggested the perfect tile! Which, by the way, was laid on the floor just like the other inventory, so you could see it installed! Brilliant! She did the math for us (which was very handy) and told us everything we would need and the exact cost for our project. I will never ever even consider another place for my tile needs! Best customer service ever! GREAT prices, best anywhere in this area! And an all around fanatastic experience. I highly recommend this business. read more

The selection is great and the employees are very helpful and patient. We have returned several times to purchase tile at this location and suggested it to friends. read more

Very disappointed in the service i received here , the assistant manager was very rude and unwelcoming as for the owner himself was very rude and unhelpful. He screamed and yelled at his employees in front of customers witch is very unprofessional. I not once got welcomed entering the business nor did my husband. We had a idea what we were looking for as tile wise but wanted a little help witch we did not get instead we got a assistant maanger with no manners and a owner with worst service anyone has ever offered me and my husband. I do not recommend this business at all . read more

I am a general contractor and have purchased all my tile from Empire for about 30 years. Why go to a big box store when you can get great prices with professional assistance.I just stopped in yesterday to order some material for a kitchen remodel. Always friendly and always helpful. read more

Drove to the store only to find they were closed. Website showing hours 9-4. Over charge on trim.

By far the best tile store I've ever been to, really amazing selection topped off by employees that are more than helpful. I'll never go to a big box store again for tile. read more