Wally's Carpet did an outstanding job in our Redlands home. We had originally planned to install carpet, but once the old flooring was removed, it turned out the floor could be leveled for luxury vinyl planks. I called our sales rep Tom immediately, and both he and the owner came to the house that same day and agreed to the change. I cannot overemphasize how knowledgeable Tom is about flooring. He had recommended LVP from the beginning, but I was concerned about the floors being uneven. He went above and beyond to make sure we chose what was best for the house and that we were truly happy with the result. We feel so blessed to have worked with Tom and Wally's Carpet. They understood that we have a special needs child and how important this flooring was to our family. They leveled the floors, changed the order quickly, and made sure everything was done right. The floor looks absolutely stunning in our craftsman home. Wally's provides true professionalism, genuine care, and expert service. We highly recommend them. read more

TERRIBLE! They DOUBLED THE QUOTE after we told them to eliminate one of the projects! Disrespectful and UNPROFESSIONAL "NO SHOW" for two measuring appointments. Not trustworthy. Beware. read more

As a 50 year Yucaipa resident I like to support local businesses and am willing to pay smaller business overheads, included in their price quotes, in exchange for better service and expertise. I had carpeting removed and wood flooring installed, that was glued directly onto my homes wooden subfloor.The result was a space 1/4 inch lower than my existing tile. Two days later I was told that under board (that comes in many thicknesses) could have been laid on top of the subfloor to remediate the depth difference. Why wasn't this part of my original quote? I did voice concerns of height differences during my measurement/estimate time with the salesperson. The wood installers did do a quality job on the install, but very disappointed with my big brown pond! read more

Great flooring company. From initial contact with Tom, all the way through install was very professional and competent. Tom was very informative during visit to showroom and had a wide variety of products. He was very professional and put everything discussed in writing, including warranties. Mark and Mario did the 2 day installation, and were extremely competent and hardworking. Arrived on time and communicated well, carpets came out beautifully with great attention to detail. Overall great experience from start to finish, would highly recommend for any flooring needs. read more

Ron and his son from Wallys Carpet went above and beyond doing my flooring. I recommend Wallys Carpet & Tile anytime.

Wally's was great to work with from start to finish. We had purchased our vinyl plank flooring from another vendor 7 years ago and needed more for another project. Tom was able to find my exact flooring and had it shipped and available within a week of my first phone call. Installation went smoothly as well. Their prices are very reasonable too. We are so happy with our flooring and I would love to work with Wally's again. read more

I called Wally's about flooring for my 20 x 20 office and Tom showed up promptly to do the estimate. He had several samples, not just pictures, but the actual material so I could feel the vinyl. He ordered it right away and in less than 1 week the crew came and installed it - two guys clearly knew what they were doing, very polite and efficient. Equipment in good condition and clean. No damage to any of my walls, personal property, etc. Cleaned up after themselves and left my place ready for customers! GREAT JOB BY TOM AND WALLY"S!! read more

Great prices, great selection of products and materials! Very educated and reliable staff! Great location off the freeway, so not hard to find. read more

Ron led the team that came from Wally's Carpet and Tile and redid the tile in our hallways and living room. They did an incredible job and we were satisfied with their prompt communication and ahead of time delivery. It was a big challenge for us to pick matching tiles to what exists in the home and they were very helpful in the tile and grout selection. We were incredibly impressed with their selection and the final end product. High quality service, would definitely recommend. read more

It's our second time using Wally's C&T to tile our bathrooms. Tom and Joe were super professional and efficient in helping this project go smoothly to our taste and needs. Thank you we are very happy!!! read more

Wally's Carpet & Tile of Yucaipa - Before - Flooring Near Me - Yucaipa, California

Great communication and service! Very easy to work with and great flooring options. We able to get our floors installed within a week after we chose the flooring. Great price as well. read more

I used Wally's to replace the flooring in 2 of my businesses. They were incredible! The communication from Tom was phenomenal. Not only did they do an amazing job for a very reasonable price, they even offered to come in in the evenings to do the work so that we didn't have to close down our business during the process. We were delighted with the outcome AND the experience. I couldn't recommend them more highly. read more

Had Wally's Carley and Tile removed 27 year old tile in the downstairs area, about 1000 sq ft. and replaced it with wood-like deluxe waterproof vinyl planks. Also replaced all baseboards with new. Very happy with the results. Price was reasonable and Juan and his crew completed the demolition, cleanup and installation in 4 days. Tom at Wally's provided excellent service throughout the job, keeping us informed and was very helpful and knowledgeable about products and choices we could make. Highly recommend Wally's for any flooring job. read more

Wally's Carpet & Tile of Yucaipa - Deluxe vinyl plank in front entryway and kitchen family room area. - Flooring Near Me - Yucaipa, California

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From beginning to the end. They where absolutely amazing. I like to do business with local companies when it is possible. I had a big company quote me an insane amount of money ($2300) to do carpet in my living room and bedroom. Wally's gave me a quote less than a thousand. I jumped on it!!!! I am extremely happy with them from my first meeting to the Installation. They were polite and curteous, friendly and efficient. One piece in my living room and bedroom they even did a small pantry and hall closet. Amazing!!!!! People like to forget our local business with "Big" box companies names. They have insane over heads and they do not care about "US" or the human aspect of things. Wally's and their people care and do all they can to be professional and earn your business. I will use them if I ever plan to do more work at my home. Do business local when you can. read more

This review is for Wally's in Yuciapa. I loved the install of my carpet/waterproof Laminate and backsplash. Carpet is like walking on a cloud. Compared to others in area who needed two wks the finished 5bd, fam (crpt) & livg/hallwy (lamnt) & kitchn (backsplsh) in 5dys. David from Wally's in Yucaipa did my measurements (free) and listen to what I wanted and assured me it was possible to do in one week. In the Yuciapa location they wore masks. Wallys carry a range of products to fit everyone's price needs. Wally's installers did an excellent job. I wore a mask but installers did not refund: I was never in a room where they were working or was more than 6ft passing through. They were polite, patient, helpful. professional, and knowledgeable. The items moved was placed back in the same place and both installers cleaned up after themselves. Santiago (speed Gonzalez as he call himself) and son installed the carpet and Laminate they were fast and did an exceptional job. Only hiccup: No one was scheduled someone to do the backsplash but the Boss found someone to complete the backsplash job. Wally's contracted to do a six day job but did it five. FYI: Confirm dates and person doing the job to make sure it's within your timeframe. I can't say enough about the work that was done. I am truly very happy with my backsplash, carpet and waterproof laminate that Wiley's installed. Yes I would recommend them if you want to job done right. read more

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I had them replace the old carpet on my floating stairs. Super happy with the results and they were on time and easy to work with! read more

Wally's Carpet & Tile of Yucaipa - Floating stairs at my cabin - Flooring Near Me - Yucaipa, California

Tom is an incredible human being. We had a flood which ruined our carpets in two rooms, a hallway, and a walk-in closet. I called 8 carpet places. Six of my calls went to voicemail and only two answered. Home Depot had a minimum 10 business day wait period for carpet installation. But Tom took my call. After I told him that we could not sleep in the bedrooms, he said that this situation was his priority. He offered to take a short lunch and immediately drive one hour to my location. He also called a local place near my house to expedite the delivery of the carpet. This place has been in business since 1954. I now know why. There is no substitute for people like Tom who take pride in what they do. In a world where customer service is hard to come by, it's an unexpected surprise to know there are businesses and people like Tom who truly go out of their way to make your emergency their emergency. Ultimately, I was trumped by one of the co-owners who chose to go with hardwood floor at the last minute. I am sure Tom was already on his one-hour trip to my place. It broke my heart that he cut his lunch short for a sale that wasn't made. I'm hoping that this review will give them the business they deserve and put you in contact with a business that you deserve to do business with. P.S.: I'm a litigation attorney, so I'm very skeptical of companies I am unfamiliar with. I'm stingy with giving great reviews, but this company deserves it and more. read more

We hired Wally's to redo our kitchen, dining room, family room, living room and hallway. Great customer service, estimate was within a half hour from Tom leaving the house. Two days before install I called Tom and wanted to make a change. H e came out the same day and the change was made with minimal effort. Jessie and Jesus showed up for the install and were very professional. I am very pleased with the final results. Second time I have used Wally's and they did not disappoint. read more

We had a great experience working with Tom at Wally's, he came out to give us a quote within a few days of calling and brought samples to our home. Great communication and job was finished sooner than expected. We are so happy with the work! Thanks again! read more

Wally's Carpet & Tile of Yucaipa - a hallway in a home - Flooring Near Me - Yucaipa, California

We visited Chris from Wally's carpet and tile interested in getting our floors redone. They worked with us relentlessly trying to figure out what we wanted. It's hard to choose with two kids and a dog what would hold up the best. Chris came to our house to measure and we received an amazing estimate to get our flooring redone. The installers where amazing and efficient left everything cleaner then they found it. Couldn't ask for better service. read more

Just had luxury vinyl plank flooring and beautiful new baseboards installed in my entire house and I LOVE it. I got several quotes from other flooring installers and Walley's beat them all in price and service. They worked efficiently and with great care of my piano or old antique furniture. The detailed workmanship of how they installed the flooring was amazing. I highly recommend this company! Ask for Tom - he convinced me to go with new baseboards and I'm so grateful - so happy I called them read more

Wally's Carpet & Tile of Yucaipa - Awesome work installing my floors - Flooring Near Me - Yucaipa, California

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First, an important disclosure: I hired Wally's to install product that they don't sell. It was from LL. This install was done about 6 months ago. I wanted to live with it for a bit before giving a final review. Notes About the Photos: Remember. We've been with these for 6 months. Scuffs on the risers were not from the installation. I have added some small bits of trim where there was previously trim when we had carpet as a temporary thing until I can get to the stringers. The Job: Our stairs and the living room at the bottom of the stairs. The stairs consisted of using the vinyl planks on the treads with a bullnose cap and simple unprimed MDF risers. I provided all materials. The Good: The two installers were fantastic people. Very nice, very concerned about quality, and fast. All in, a day and a half. On the stairs, they did well at getting the edge of all materials very close to the wall. This was all good because I told them that I was going to be installing a stringer after the install. That said, they still got it close enough for me to be able to temporarily caulk and paint the walls until I can get to the stringer which based on my instructions to them, was a bonus. The living room was also done very very well. Nice straight edges that line up all the way around with an appropriate movement/expansion gap. Plenty of coverage for me to lay baseboards. Also, they maintained a clean and safe work environment. We were able to safely walk around the areas with our kids (we didn't, but we could have) if needed. Lastly, it all simply passes the eye test. It looks nice and is mostly ready for my final finishings. The Concerns: While the stairs look nice, I am concerned that the method used to install the bullnose has led to some quality issues when stepping on the steps. A number of the bullnoses creak when we go up the stairs. For me, I am a size 12.5 shoe, there is no avoiding a little stepping on the noses. As far as my limited DIY experience and research goes, vinyl planks and their relative bullnose caps should be installed to where the planks sit on the tread and then the bullnose gets overlaid on top of those planks. So, that would yield a small lip where the cap ends on top of the plank. These installers butted that lip up to the edge of the tread. (Photos provided shows the top step with that overlay and then the rest of them where the surface of the cap is flush with the tread). So, visually, this looks great and it's nice to not feel a lip on each step. But, as I mentioned, I do not believe there was good adhesive coverage on every cap. It sounds/feels like ever-so-slightly, the edge of the cap rubs against the edge of the vinyl plank making it "creak." So, it feels/sounds more like we are going up stairs that are in a 100 year old home where they haven't refinished or have done much maintenance on the stairs. I did bring up this issue to our liaison from Wally's and he did come out the next moment he could to inspect the problem. I demonstrated it, but, he said that, that is just basically something that comes with the materials and he didn't feel that any adjustments in the installation could have avoided it. That's really the only concern. Now, I haven't had any other professionals come out to inspect and give me their opinion. That is why I am giving 4 stars and not 3 or 5. Lastly, they had to split the riser for the bottom most step because of how the bottom rail and newel posts were situated. He used a 45 (give or take) for that seam which was fine, but, it didn't/doesn't meet up well. There's a noticeable seam where it got close to 1/8' side and then the edges themselves aren't flush. I have since sanded and filled it. In Retrospect: I think we would have preferred having the cap overlay the treads to avoid this creak. I appreciate the visual aesthetic, but, every time I hear the sound when I am stepping on it, I do not get the feeling that I purchased a higher quality product (which I did) and paid a decent premium for it's install (which I did). I feel like it's a cheap step or a cheap install, which again, it isn't. Would I Recommend? Yes and no. Yes, I recommend the company and until I have respected, professional installers tell me otherwise on this install, I have no reason to not to. No in that I would recommend this method of installation. The installer did tell us prior to the install how they were going to do it. I didn't think to ask if it would make any sounds as I just wanted to make sure they wouldn't come undone. If this method is the only one they will do, then I do not recommend them for stairs. And, again, circling back to where I started, we were using a Lumber Liquidators product. I don't know if this would have been different had we gone with one of Wally's products. Hope this helps read more

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Wally's did an amazing job for me! I needed carpet installed immediately for real estate photos to be taken and Wally's came through! Even on the holiday week. I could not have asked for more. Will use them an recommend them every time!!! read more

Wally's Carpet and Tile has just installed a beautiful vinyl floor in our bedroom and bathroom. Tom was extremely professional, helpful, answered all our questions promptly and was very easy to work with. His crew was on time, considerate, fast and finished in only two days. If you would like to keep your business local (Yucaipa), then I would highly recommend using their services. read more

I called these guys told them exactly what I needed over the phone 350 sqft with pad installed. Give me the rental grade crap. His phone quote was $693 Installed! How much clearer do I need to be? I took the time off for them to come out next day. (Same guy) comes out to measure with fancy laser etc I was only off by 13sq ft. His quote comes in at + $1400 same shorty carpet etc. WTF. I call him out on his BS and he picked up his crap and stormed off. Ha CLOWNS!! read more

I am beyond pleased with this company. I couldn't be happier with the flooring product and the above and beyond customer service we received the entire way through our flooring project. This is an honest, reliable, exceptional company that will fulfill your flooring project needs beyond your expectations Thank you Wally's for making our home so comfortable and beautiful! read more

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They went above and beyond did a excellent job on installation I was very pleased. On time , professional and very nice. read more

Wally's Carpet & Tile of Yucaipa - Flooring Near Me - Yucaipa, California

My husband and I could not be happier with Wally's service! I met with Tom and he was extremely patient and provided us with multiple quotes. We found the pricing to be very reasonable. Jesus (Jessie) installed our floors and he was wonderful! He is so hardworking and ensures his clients are happy with the work. I would without a doubt recommend Wally's Carpet & Tile. read more

Wallys took care of me from step one, helping me pick the most durable carpet in my budget, the whole process was so easy. Their installers were very polite , Showed up wearing masks and didn't damage or scratch anything in the home and didn't leave any messes. Highly recommended Thank you wallys carpet! read more

Wally's Carpet & Tile of Yucaipa - an empty room - Flooring Near Me - Yucaipa, California

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We needed a quick fix on our carpet. Which Wallys did a few yrs back. I contacted them on Yelp and then called. They gave us an appt., even though the guy showed up a little late, ( things happen) he did a quick and great job. THANKS WALLYS. You are our carpet need and care company. read more

Wally's just completed my floors and did an amazing job. They ripped out my carpet and tile and added laminate flooring. They completed this job in an extremely efficient manner. I payed and scheduled the work on a Friday they started that following Monday and we're completed by Friday on a 2300 sqf home. Tom was great and made sure everything went smoothly. A+ service read more

Ron and team did an amazing job with our house. They are detailed, professional and do wonderful work. They were able to work with us to keep our pets safe and left us with gorgeous floors! read more

Our carpet needed to be removed after being in the house for 14 years. We chose Wally's Carpet and Tile in Yucaipa after 3 bids and we were not disappointed. Cris and Tom are very professional. Ron, Robert and Antonio did a great job in installing the waterproof vinyl laminate. They seemed to love their jobs because they are always in good spirits and very detailed in what they do. We are very pleased with their work. read more

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Wally's! They did a really nice job in my bathroom, then a small custom carpet job that was on my list of things to do for way too long... They did a great job! Highly recommended! read more

We purchased our Luxury Vinyl Flooring from Wally's. We are totally satisfied with the excellent level of service from Chris, and the installers were professional, informative, great quality of work, and very fast. We are going hire them to install our carpet next. Thank you, Daniel read more

Update: When Wally's Carpet & Tile say they are committed to customer satisfaction, they are telling the truth! My LVP floors were originally installed Nov. 2022, and while I was happy with the purchase and installation, I began to notice there were some problems with the materials that were installed. There appeared to be some textural and performance issues with the materials that were visible and made the flooring hard to clean. I reached out to Tom and he responded immediately to my concerns. As things progressed and the manufacturer of the flooring got involved and came to my home to see the materials, Tom, Chris, and Chris (owner) came out to my home as well. Wally's was with me every step of the way and advocated for me with the manufacturer. This process took several months and Wally's kept me informed as to what was going on with the manufacturer and the timeline of things. It was very evident to me that Wally's cared that there was a problem with the materials and wanted me to be happy with the flooring I purchased from them. I am happy to report that the manufacturer did agree to replace all of the flooring in my home thanks to the advocating Wally's did on my behalf. As of yesterday, my home has beautiful flooring that looks and performs as expected. Once again, Santiago and his son installed my floors flawlessly. It's not very often that a company will show care for a customer after the job is done and money has changed hands. Wally's is an exceptional company to do business with and genuinely cares about the satisfaction of their customers. If you are in need of flooring, look nowhere else. The professionalism, customer service and care Wally's consistently provides is invaluable. I will always use, and recommend Wally's, for any flooring needs. Original review: I decided to have all the carpet and tile in my two story home replaced with LVP flooring. I visited many flooring stores and received multiple estimates and can say my experience at Wally's Carpet was beyond exceptional. When I visited the showroom Tom immediately offered assistance and was happy to help me view a variety of samples. He even allowed me to take a few home to see how they looked in my home's natural light. He came out to measure and always displayed great courteousness and professionalism. We were doing multiple home improvements and Tom would follow up with me according to my timeline so that I could get this project scheduled in the right order. When in came time for install Santiago and his son were phenomenal. They showed up promptly every day, demonstrates pride and expertise in their trade, and ensured I was a satisfied with their work. Tom called me mid job to ensure everything was going as expected. Santiago and his son considered the job complete not just when the work was done, but when I was completely satisfied as a customer. This was a big job and I'm so thankful I used Wally's Carpet for my flooring needs. I would recommend them, Tom, and Santiago and son to anyone who needs new floors. read more

Our new vinyl plank flooring exceeded expectations. From start to finish the project was smooth and finished ahead of schedule. Dave at the showroom helped us decide on the best material to use and Tom arrived on time for the measurements, was quick with the estimate and addressed all the questions we had. Our installer was Santiago, he and his crew worked hard and really paid attention to detail (would give them six stars). read more

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I called Wallys somewhat desperate trying to get my new floor repaired. Nobody would answer, but Wally's carpet and tile called and Dave came down gave me an estimate which I thought to be fair come to find out the replacement tile I bought was the wrong size and couldn't be repaired so I decided to go ahead and have my bedroom done again with new tile which I purchased from Wally's Dave made the whole process go smooth from start to finish. He even went out of his way to go pick up the tile for me and bring it to the house so Ron and his helper could do the install and be done the day before Easter. Ron came in and worked tirelessly until the job was finished along with his helper Tom not too many companies will go out of their way to help someone, especially on a holiday weekend, thank you Dave Ron and Tom I got to say Wally's carpet and tile is close to home They care about their customers and give A1 service. I highly recommend them. read more

Great group to work with. They showed up on time and did a wonderful job. They cleaned up and we're done when promised. We're very happy with the results. read more

Easy to deal with. My flooring was installed in a day and a half. Be very specific if you need to communicate something to the installers though. They were supposed to take a piece of carpet from my master bedroom to fix some things on my stairs and I thought I was clear when telling them, but they instead took a piece out of one of the other rooms which was a little more worn. All in all I will go with Wally's again when I need new flooring. read more

Wally's Carpet & Tile of Yucaipa - Flooring Near Me - Yucaipa, California