Covid-19 ruined our plans to celebrate a 40th wedding anniversary with a cruise. We had booked a 2…read moreweek package with Galaxsea on Celebrity. Our agent, June did a great job making sure everything was covered from flights to airport transfers to trip insurance to excursions to state room preferences etc. She continued that level of service and support when we were faced with a cancellation and wanted a full refund. We got our 100% refund. We will definitely use Galaxsea again when the vaccine is available and things return to normal.

My husband and I called Dan at Galaxsea to set up a vacation to Mexico. The whole process was so…read moregreat from start to finish! We simply called him and told him where we wanted to go, and how much we wanted to spend. Within just a day or two, he had already gotten back to us with some great options! We ended up doing an all inclusive that was absolutely amazing. We didn't go over what we had told him we could spend at all, and everything about the trip was so easy! Dan came to our home before we left to deliver all the the travel documents we needed, and he explained the process of getting through the airport and getting our transportation once we arrived. This was very helpful for us as we have never been to Mexico before. Once we got there, finding our transport to the resort and our arrival to the resort was seamless. It was just as easy when we left to go home as well. The resort really was fabulous, and we had the best time! Dan definitely got us a good rate, as we talked to other couples who were staying at the same resort, same type of room, and for the same amount of time, who had paid significantly more than we did. We will absolutely be using Dan for any future travel and we have been recommending him to everyone! You will definitely not be disappointed with the service from Galaxsea travel!

It was anything but an enchanted memory .We booked a family cruise for 13 people on Royal Caribbean…read more.We had many issues on board with false charges and denial of prepaid services. After returning home we informed enchanted memories and was told to fight all charges with our bank and RCC which we did and spent hours and hours building a case.Enchanted memories was unable to provide us with any receipts or documentation to help support our case and RCC would only provide a final onboard statement which was basically a grand total so all that was offered . We asked to meet with Vince to discuss this problem and instead Marie came, her suggestions actually worsened the problem , we asked for an additional meet to provide them more additional information that we have. Thay have basically blown us off. Their answer to a Customer who spent 30K through their business was to offer a $200 credit towards the next trip we book through them as if we would actually use them again. Do yourself a favor. Book a cruise yourself stay away from Enchanted memories

I'm struggling to write this review. There were a lot of great things about the trip (and…read moreaccommodations) and a lot of things that were beyond what the travel agency had any control to fix (delayed flights). And then there were things I just didn't understand the rationale and (my fault) didn't question it. We also typically don't work with travel agencies so for my immediate family it was a very steep learning curve to know what questions to ask, (or when they needed to be informed of things if travel logistics changed.) Very thankful for the agency setting up the courier vans for our family of 8, this was something I definitely appreciated them coordinating a lot. The hotel choices overall were great (Catania and Taormina high marks). Hotel in Caltigirone was good too, great breakfast spread. The Positano hotel was ok, it advertised a fitness center but we were told none existed and the tennis court was overrun with weeds. In hindsight, if I fly with my elderly father again to Positano, we will need the agency (any agency) to understand hotels with lots of stairs are difficult - this was also something I didn't realize was even a problem until we were at the property overseas and also seeing during the trip how he was having a hard time with stairs. The private tour through Positano was **great**, the driver would drop us off, we would shop and eat then get back on the bus. The agency team and our in country contacts overall were really great to work with, very patient with my core family and very understanding and accommodating when we had to make adjustments to the scheduled plan (ie teenagers shouldn't go to a winery, cancelling a boat tour because it would be too much for my kids and father to endure, etc.). They were super on the spot finding my father, brother and SIL another hotel because the one that was initially booked didn't look like the pictures (and was extremely sketchy and my dad didn't feel comfortable being there. Also I heard the staff was extremely unhelpful). I would expect the agency's in country team view the properties themselves if it's going to be on the list of recommendations, and not go by the hotel website pictures. What I didn't appreciate was 3 flights to get to our destination from my point of origin. In my own searches we could have gotten there with two flights on my airline of choice and it baffles me why the agency made these choices. It was $2,200 more on an airline that was absolutely terrible and 3 of my flights were late throughout the trip. But again (my fault) I didn't look closely enough and didn't speak up until it was too late. Next time I will book my own flights. I didn't realize I needed to scrutinize the itinerary so much overall, but my experience travel agencies is very limited so this may be standard practice or expectation of customers. I don't know if this was in control of the agency or not but it seemed odd we had to fly to Rome in order to get to Naples from Catania. It might be there are no direct flights anywhere offered, however we lost half a day traveling and flight delays caused a lot of stress for my family because we were literally sprinting through Rome's airport to make our connecting flight. Overall, they were really great helping us with ground logistics, very patient with us, very accommodating when we had to change last minute and for the most part the hotels were solid choices. My 4 star ranking is due to the 3 flights to and from Europe. Next time I will book my own flights but would consider using them to book hotels and ground transport.

Regis Limo was a pleasure to work with. I had them for 3 hours for my wedding in September. Mike,…read moreour limo driver, called me a few days before to briefly go over details. He was polite and charming on our wedding day. When I got in the limo after our service to be transported to the reception, I realized I had hardly eaten all day and was starving- Mike gave me a snack! It was so thoughtful. On the admin end, Regis was prompt to answer emails and phone calls. They were reasonably priced. I had no issues whatsoever.

They provided amazing service for transporting our guests to and from our wedding…read more I spoke with Brenda to arrange the contract for the shuttle vans, and she provided us with the cell numbers of all the van drivers who would be helping us get back and forth that night. They were very kind and courteous and offered cold waters to all our guests, and to help us load up wedding favors and all the stuff we would be taking back to the hotel at the end of the night. Thanks for getting all of our loved ones back and forth safely. We truly appreciate all you did to make our night safe and amazing! Chrissy and Aaron 6/16/18

Paula planned a wonderful trip to Germany for us. It was my husband's first time traveling to…read moreEurope and he was a little bit nervous, but she took care of every detail. We had excellent flights, stayed at wonderful hotels and went on terrific tours. I would highly recommend Detailed Destinations when planning your next trip!

Sherri at Detailed Destinations helped us plan a vacation trip with our granddaughter. Sherri…read morelistened to our interests and budget. She guided us through a selection of resorts and locations, letting us review pros and cons. After making plans she made all arrangements flights, transportation to resort, and custom forms. Any questions ,there were a few, she answered promptly. Thank you Sherri and Detailed Destinations!

I booked my honeymoon with St. Barth Properties and was extremely pleased with my experience. I…read moreworked with Julie Nally, who was quick to respond and helpful whenever I had questions. The St. Barth Properties website is easy to navigate and has tons of gorgeous photos for each property. We had our eye on a particular villa, and Julie confirmed that our selection was spot on for honeymooners. The Drive, Dine & Relax package included our villa rental, a rental car, and one private dinner by a professional chef in the villa. One of the best features was that we were met at the airport car rental by a St. Barth Properties employee who had us follow him in his car to our property. He gave us a tour and let us know how everything worked, and he pointed out a few things on a map of the island, which we referred to constantly during our stay. We could not have been more pleased with our honeymoon destination and accommodations. I absolutely plan to contact Julie the next time we want to book a vacation in St. Barth.

My husband wanted to take the WHOLE family to Alaska. The thought of planning a trip for eight of…read moreus was overwhelming to say the least. I called Ruth at r.e.s travel and she took the stress out of it for me. She listened to what we wanted - such a little thing - but it made all the difference. We are all booked - flights, transfers, excursions and helpful tips and the best deals! Save the stress on yourself - call Ruth! Thank you Ruth!

We booked a multi-faceted trip with RES-Travel that involved flights, hotels, trains, cruise,…read morehelicopter, excursions, etc. Ruth made it seamless and easy! And she was extremely creative with her suggestions. She even found us some wonderful discounts and upgrades. Thank you, Ruth!! I highly recommend RES-Travel.

When we bought our new motor home, the RV salesman threw in a free one year membership to thousand…read moretrails, so this was our first experience with an affiliate campground. The location is not too bad, considering it is just a mile off the highway and surprisingly you can barely hear highway 84. We arrived somewhat late on a Friday night, about 8 pm for a planned 2 night weekend visit. It appears the owners spent a lot of time on the entrance, signage and a guard house, but that is where much of their spending seemed to stop. Although our experience with the staff in general was pleasant, our first impressions almost made us turnaround. As we pulled up, we were asked if we had been here before and when we said no, a loud audible sigh and head shaking ensued, directions were given and another sigh when we asked for a map. This is not really the greeting I would imagine was envisioned by the owners when weary travelers arrive at your campground. One of the very odd things about this place is their reservation system or lack there of. Although we made reservations on their website, the staff member literally brushed it away when I handed it to her and only wanted our membership card. It continues to get more bizarre as the staff has absolutely no idea what camp sites are open and which ones are occupied. Therefore, with my newly acquired map, in the dark and not knowing who occupies what site, my wife and I slowly traveled the campground staring out the window for an open camp site, hoping that we found one, which we eventually did without the aid of any staff member. The site itself was pretty good and overlooking the pond, in comparison to the ones that were stacked together in the open field area, which nearly caused me to just turn around and head up to Jelly-stone or the nearest Walmart. I am glad we didn't because it turned out to be a great weekend and great weather. The campground is only 4 or 5 miles from Old Sturbridge Village and we took advantage of that by riding our bikes to see the museum. We will likely not return to the site due to the lack of a true reservation system and the way each site is stacked on top of one another. It is just too much of a gamble on getting a crappy site, when you are traveling long distance.

Crowded and dirty! Sites are packed on top of each other. Our site was littered with cigarette…read morebutts, bottle caps and other debris. Other grounds had wrappers, juice boxes and handy wipes. The showers had chipping paint and puddles of water / mud. Quiet hours weren't monitored. Loud music traveled from site to site.

I've used BHT for twenty years. Unparalleled in his knowledge of Europe and exotic destinations…read more Dana has been everywhere, even Afghanistan. ( who goes there?)