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    Empower Group, Inc.

    4.8 (142 reviews)
    Open 8:30 am - 6:00 pm

    Services - Empower Group, Inc.

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Empower Group, Inc. Photos

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    Tim and his new ride !
    Christian H.

    My son recently purchased a 2013 Jeep from Ken at Empower and we were very satisfied with the purchase. Ken has excellent customer service, answered all our questions, was patient with us and our numerous test drives. He even was good enough to fix a small issue we had shortly after we signed which cemented our opinion that we made the right decision to purchase from Empower. Honest salesman, fair pricing and excellent service. Thanks Ken and team !

    Alfa Romeo Ti Sport Q2
    Abraham M.

    What can I say about Jose, I bought a car from him years ago and I was in the market again and I looked at a Alfa Romeo and contacted them and who would thought that he would be helping me again to get another car, he was amazing was very transparent with pricing, showed me the process payment was where I was looking at and the car was amazing he offered the best customer support there is, I traded my car and he offered me the best value out of any other place hands down, he is an amazing salesman's and I am a customer for life with him if you are looking for a vehicle or sale your car Jose at empowered is the place to go hands down

    this is a real REVIEW MUST READ. So they have a blue Honda Accord 2010 @ 9K . I arrived with 2k for down payment + $350 for INSURANCE . ( but it wasn't good enough for the lender) they wanted 3k as DownPayment---why ? However upon detail inspection-- the car was leaking power steering fluid from all 4 main valves. I even helped asses the cars's flaws and showed the manager and took a screw driver to try and fix the car I wanted to buy. And Upon even further inspection IT has broken transmission motor mount. And lower arm assembly is not installed correctly. steering wheel makes noises when turnin. SMH....they wanted me to give them 3k as down payment on a car that was leaking oil and power steering? WOW and on the ground there was oil left after it was turned and in idle For 5 minutes. The engine is dirty where the leaks are coming from---glops of grease and dirt are sitting at the bottom of the engine undercarriage. There is oil collected in the lower motor mounts and rack and pinion and other electric parts , that should be dry--I have videos of it. MY ADVICE TO BUYERS. Take your business somewhere else. this place doesn't do a good job at fixing the cars before selling them. And they pay the mechanics do do their job. LOL. ALSO. The pictures on their site are photoshopped to delete the dents. In real life it has several dents. And a big one on the left side. See pictures... NOT worth $9k. more like $7,500. Thanks for reading my epic review . bye

    My super fast 2008 535 Sport - a Porsche with 4-doors, the last of the real BMWs.

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    2 years ago

    You have to have a trustable place to leave your car to repair. Empower is the place. Nice and trustable people with fair repair price.

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    5 years ago

    Super insightful and quick service. The kind of people you trust with your car. Thanks guys

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    Page 1 of 4

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    Review Highlights - Empower Group, Inc.

    I've owned two BMW's and James, Andy, and the mechanics at Empower have kept each one in top shape for me.

    Mentioned in 42 reviews

    Read more highlights

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    North Hollywood Toyota

    North Hollywood Toyota

    (1.8k reviews)

    Toluca Lake

    I've been to a lot of dealerships, but this one is truly different. From the moment you walk in,…read moreyou feel the warm welcome--from the sales team to the service department. I had heard a lot of good things about this dealership, so I decided to come in for an oil change. In the end, I left with another car, new tires, and a transmission oil change as well! Thank you for the great service--your team is amazing.

    Yesterday I called regarding my brother-in-law's vehicle, which was brought in for a check engine…read morelight and three transmission-related codes. I simply wanted clarification on what diagnostics were performed before agreeing to a $6,000-$7,000+ transmission replacement. The repair order showed that they pulled codes and performed a visual inspection, noting leaking trans axle seals and a dented transmission pan. Based on that, they provided three options: replace the trans axle (with no guarantee it would fix the issue), install a used transmission, or install a new transmission. When I spoke to the advisor David K, I asked if the vehicle was test driven, I was told yes. However, the mileage in and out reflected only a 2-mile difference. When I asked how far they typically drive during diagnostics, my question was ignored. I also asked whether the transmission fluid was checked. Initially, I was told it's a CVT and there was no way to check it. After I mentioned that many CVTs do have procedures for fluid level/condition checks, I was then told the technician did check the fluid and that it was fine. Later, the manager stated it's a closed system and fluid cannot be checked unless a service is performed. The information was inconsistent throughout the conversation. As someone who has worked as a service advisor in both dealership and independent shop environments, I have never seen a transmission replacement recommended solely on pulled codes and a visual inspection without further diagnostic testing, especially without a thorough test drive or fluid analysis. Low or contaminated transmission fluid -- particularly with known leaks present -- can trigger multiple transmission codes and should be ruled out before recommending full replacement. When I asked for clarification, I was repeatedly interrupted. The manager told me "congratulations" when I explained my background in the industry and questioned what the point of my call was. I was also told to take the vehicle elsewhere because other dealerships charge more per labor hour than them so Good Luck. Asking questions before authorizing a major repair should not be met with dismissiveness or rudeness. Customers deserve transparency, consistency, and respect! Especially when facing a multi-thousand-dollar repair decision. After this call, I contacted another Toyota dealership and two transmission specialists. All stated that a proper diagnostic would include a test drive and fluid inspection/analysis, even on a CVT. I am extremely disappointed in both the diagnostic approach and the way this situation was handled. I would strongly recommend seeking a second opinion!!

    LA's Best Auto Sales

    LA's Best Auto Sales

    (40 reviews)

    North Hollywood

    I recently purchased my BMW X5 from here and it was a five star experience. I dealt with Hamlet and…read morehe took very good care of me. He wasn't your typical car sales man... In fact I never once got a "sales man" vibe from him. I was a little hesitant going to a small car lot but I was immediately put at ease when dealing with him. He really seemed to have my best interest at heart and I felt comfortable through the whole process. Which is usually the exact opposite way I feel When dealing with big dealerships. The transaction went so smoothly and I couldn't have asked for a more positive experience. He even followed up with me recently to be sure I was satisfied. 5 stars all the way! I would highly recommend this place and would do business again in a heartbeat when searching for my next car.

    I bought my pre owned car from here! The best purchase of my life! Got the Infiniti G37 and the…read moreowner helped me out on Sunday, a day they are normally not open!! I recommend everyone to get a car from this small dealership, I drove out 110 miles just to check the car out, ended up giving me 20$ for gas in the car and I'm just so satisfied with my purchase. I got the warranty with the car for 3 years, Sam made the best deal for me that I couldn't resist! Forever grateful for this dealership nothing but joy!! They are wonderful people trying to just hook people up! Thank you so much for working with me and taking the time out of your day to meet with me and let me test drive it! Only 70k miles!!!

    EZ Auto Group

    EZ Auto Group

    (327 reviews)

    North Hollywood

    The entire process was smooth as silk. I worked with Sam who helped me get a great lease for a…read more2026 VW Atlas SE. Zero money down! Just license, fees, and first month's payment DAS (due at signing). I started the process on Sunday afternoon when they were closed and went to the dealership on the following Saturday to pick up the car. This was the most stress free car buying experience of all time for me. Once I told Sam about the make, model, and trim I wanted with no add-ons, he went to work getting me the best quote. There was a dealer that quoted $13 more than the first dealer and Sam tried to get the dealer to come down in price to match the first offer. He didn't so we went with the first dealer to lock in a low monthly payment plus tax. None of that "cap cost reduction" nonsense you see in the car dealer ads that fool you into thinking you got a deal. You are just prepaying the lease and lowering your monthly payments. The deal that Sam got me was low selling price for the car, standard residual (set by the bank), lease rebate, zero upsell. In fact, I just dealt with Sam 100% of the time. I got the contract emailed to me to sign. Sam met me at the dealership to sign a couple of DMV forms. I wrote the check to the dealership, then Sam drove the car out to the pick up area. ZERO CONTACT WITH ANYONE AT THE VW DEALERSHIP! No games at the finance desk, no wasted time going back and forth, honest selling price of car, and standard money rate with the lease. Sam basically shielded me from all the high pressure sales tactic and made sure I got the best deal. Do yourself a favor and hire a professional like Sam to battle the dealership. This was truly and EZ experience and there was no fee or bill from Sam.

    How do I love this group? Let me count the ways!…read more DEDICATION & GUIDANCE: I worked with Gary who worked really hard to find the vehicle I wanted and helped we figure out what was within my budget. He searched high! He searched low, and although we didn't get the vehicle in the color that I wanted, we found the vehicle I wanted! COMMUNICATION: Garry was outstanding at taking all of my calls and text messages and always replying to me even when he was busy with other customers he would always let me know he would get back to me and he did! Tips to the buyer or leaser: I strongly recommend women using this Auto Group broker. They are exceptional at understanding the needs and having multiple conversations until you are able to figure out which vehicle you want versus what you actually need. As this was my first time leasing a brand new car Garry helped to organize the structure of how to go about getting the vehicle. I think the only thing I would've liked that did not happen is that he would've been able to actually go down with me to get the car at the dealership in Culver City. Typically how it works is you do everything online! Garry does all the heavy lifting and negotiating and getting it down to a price that is within your budget or finding you a vehicle or having you wait until the time is right. Please feel free to send questions if you have any I would be happy to answer them about EZ Auto Group and especially Gary. He is an exceptional young man with extreme patience, and a wonderful sense of humor. You will not be sorry working with them!

    Empower Group, Inc. - autorepair - Updated June 2026

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