Beautiful automobiles at reasonable prices. Empower goes over the cars inside and out to make sure they are in top condition Have been taking my classic Volvo ES to them to keep it running, and last time I went to pick it up noticed they had a Honda Hybrid for sale. Body and paint in great condition interior looks like new, and engine in near perfect condition, low mileage. I had been thinking about finding a used hybrid, and there it was! Been driving around the valley, runs like a top, goes fast on the freeway, great sound system. So fun to drive. They're located on the corner of Chandler and Hollywood Way, check with them first if you're looking for a good used car. read more

My daughter has been searching high and low for her dream car, a 2016 Honda Accord Coupe. We had been looking for a few months and we were running into dealerships that were taking several thousand dollars in unnecessary fees and for cars that were not in great condition. My daughter finally found Empower Group through Carfax. They had great reviews and although we don't live nearby, we felt that it would be worth the drive. We met with Jose and from the start, he made us feel comfortable. He didn't use any high pressure sales tactics and didn't play and games. He was direct and was very detailed in explaining the whole process. He broke the transaction down very simply so my daughter could understand and even went like by line to show us all the costs associated with the vehicle purchase. There were no extra fees like the other dealerships which kept the car affordable for my daughter. He saw a small crack on the inside of the front windshield and said it would be replaced the next day. I was expecting that he would try and sell it as is but he has it repaired and even emailed a picture of the completed repair. From start to finish, we were extremely pleased with the process and decided to purchase the car. We would definitely come back in the future and would recommend them to friends and family. read more

Empower Group, Inc. - Auto Repair Near Me - Burbank, California

Empower is the only place I'll take my Ultimate Driving Machine. They have all the knowledge and tooling to get my car fixed quickly and for a good price. Lead Mechanic James is amazing. Always has great communication and update photos for me. It's hard to find a honest mechanic but one that you can talk to about your car with passion is even harder. A++ read more

These folks, James specifically, make me feel confidant that my car is in good hands. They do not try to sell or pressure any kind of repair. Actually they try low tech advice first. Their prices are great and reasonable. This is the first time I have kept a BMW beyond it's lease and going to the dealer for service was so expensive for things out of lease warranty. My son in law referred me and I feel fortunate to have James and Empower on my "team". Thanks James! read more

James and Andy are superstars for Empower. Very straightforward, honest, reliable and stand behind their work. If you have a German car and don't want to spend crazy money for service at the dealership, bring it in to see James for a quote. All the expertise without the lab coats and free espresso price. read more

My son recently purchased a 2013 Jeep from Ken at Empower and we were very satisfied with the purchase. Ken has excellent customer service, answered all our questions, was patient with us and our numerous test drives. He even was good enough to fix a small issue we had shortly after we signed which cemented our opinion that we made the right decision to purchase from Empower. Honest salesman, fair pricing and excellent service. Thanks Ken and team ! read more

Empower Group, Inc. - Tim and his new ride ! - Auto Repair Near Me - Burbank, California

Empower truly lived up to their name. I've ridden a motorcycle for the past 15 years and decided to get back into the safety of a car in Los Angeles. Empower gave me a fair deal on a great car and did it with grace and style. The lady and gentleman treated me and my wife with wit, understanding and fairness. I'd recommend Empower with no hesitation whatsoever and buy my next car from them but know I won't have to, for a while, because I love my new car and it runs like it's brand new. Cheers. read more

What can I say about Jose, I bought a car from him years ago and I was in the market again and I looked at a Alfa Romeo and contacted them and who would thought that he would be helping me again to get another car, he was amazing was very transparent with pricing, showed me the process payment was where I was looking at and the car was amazing he offered the best customer support there is, I traded my car and he offered me the best value out of any other place hands down, he is an amazing salesman's and I am a customer for life with him if you are looking for a vehicle or sale your car Jose at empowered is the place to go hands down read more

Empower Group, Inc. - Alfa Romeo Ti Sport Q2 - Auto Repair Near Me - Burbank, California

Absolutely incredible customer service. James was very communicative every step of the way, putting my mind at rest. He showed me what he was doing on my car and explained in detail what the process was. I learned a lot about my car. I have a mini countryman 2013 and after it broke down for the second time this time I took it to EM POWER. And so happy i took it there. I was told when it first broke down I would need to replace my head gasket. So for the second time it broke down James told me this wasn't the case, no head gasket replacement needed it was the turbo which was the issue. I will be back for sure for any maintenance. I cannot thank you enough for your knowledge and kindness. Thank you James your amazing. read more

After you buy from them. They kinda just shut you out avoid your calls and make you do the foot work if you never received your tags in the mail and after being charged $450 as an estimated fee for the tags and registration kinda hurts that they said oh they may have sent a check to me with my tags so I never got that either instead of getting up and checking his files and issuing me another check right then and there I now have to wait in the hot sun outside of the dmv to get a receipt of how much they charged him for the tags and registration... and also have them issue me new tags... I mean yea my car still runs but this guy was sketch since the first time I test drove with him... He thought I was stupid. He wanted me to feel like I got a deal on a car that had a reported incident(like yea it should be under market it's value has lowered) He lied and told me he didn't know where the other key was when it was in his pocket ( the car makes a beeping sound when it's on and the key leaves the vehicle ) look I mean whatever dude you got to deal with customers that are difficult sometimes we all do... but just off the back a worm and then too busy to check if you issued me a check .... Yea ... this update feels right. read more

Find James. Great Mechanic, professional and caring. Genuine, and factory quality workmanship. Been taking in my car for repairs and maintenance for a few years now, and will gladly recommend to others. read more

My relationship with Empower started when I first moved to LA in 2018, and soon after had them inspect a 1991 BMW E30 I found on Craigslist. Andy and James gave me absolutely candid advice, and I ended up with a great car as well as an automotive shop that I trust implicitly. Cut to 4 years later, Andy now owns that E30 I originally brought in, and they continue to take immaculate care of a 911 Carrera I've purchased in the meantime. This review would be a mile long if I went into all the positive exchanges I've had with Empower over the years. As another reviewer, Blake B. said, "Andy Terani & James Issakhani at Empower Group, 'You have a customer for life!'" I couldn't say it any better myself. Looking forward to my next maintenance appointment! read more

Bought my X5 here, I walked in Jose greeted me and was not pushy at all, like most dealers/salesmen. He simply told me the facts of the car and said I can test drive if I wanted to. Jose was super professional and quick to do business with! I started paperwork late evening and had the car by the next business day! Excellent cars in the lot !! read more

this is a real REVIEW MUST READ. So they have a blue Honda Accord 2010 @ 9K . I arrived with 2k for down payment + $350 for INSURANCE . ( but it wasn't good enough for the lender) they wanted 3k as DownPayment---why ? However upon detail inspection-- the car was leaking power steering fluid from all 4 main valves. I even helped asses the cars's flaws and showed the manager and took a screw driver to try and fix the car I wanted to buy. And Upon even further inspection IT has broken transmission motor mount. And lower arm assembly is not installed correctly. steering wheel makes noises when turnin. SMH....they wanted me to give them 3k as down payment on a car that was leaking oil and power steering? WOW and on the ground there was oil left after it was turned and in idle For 5 minutes. The engine is dirty where the leaks are coming from---glops of grease and dirt are sitting at the bottom of the engine undercarriage. There is oil collected in the lower motor mounts and rack and pinion and other electric parts , that should be dry--I have videos of it. MY ADVICE TO BUYERS. Take your business somewhere else. this place doesn't do a good job at fixing the cars before selling them. And they pay the mechanics do do their job. LOL. ALSO. The pictures on their site are photoshopped to delete the dents. In real life it has several dents. And a big one on the left side. See pictures... NOT worth $9k. more like $7,500. Thanks for reading my epic review . bye read more

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I can't thank James enough for taking such great care of my 2007 BMW for several years now. From the regularly scheduled service that I plan for each year, to the last-minute services I need to book right away, everything has been honest good service, and never over-priced. Thank you so much for everything James, I love my car and I appreciate your expertise and great communication very much! read more

I was referred by a friend many years go and the Empower guys helped me get pre-owned car. They recommended another seller as they couldn't beat that price I was offered. The told me "don't pay a dollar more than XX.XX". I then told Andy Terani & James Issakhani at Empower Group that they had a customer for life. Since that time, Andy & James have serviced my cars and sold me my last one. Their professionalism, communication, honesty, follow-through and strategic foresight with regard to auto service and replacement are fantastic. I am happy to say once again...."Andy Terani & James Issakhani at Empower Group, 'You have a customer for life!'" read more

I've been taking my BMWs here for over 15 years and now my son is taking his BMW here. Andy and James are hands down the best and most trusted mechanics I've ever worked with and I highly recommend Empower. read more

They are the best! They are the reason I can afford to drive my 2008 BMW 535 that I love so much, they keep it in tip top condition at a very good price, and they are FAST and HONEST. I will NEVER go anywhere else, I don't trust anyone like I trust James with my car, and my wife's 2015 Z4 too. read more

Empower Group, Inc. - My super fast 2008 535 Sport - a Porsche with 4-doors, the last of the real BMWs. - Auto Repair Near Me - Burbank, California

Jose is an honorable and honest guy. He was patient as I went to look at other cars and allowed me to bring the car I ended up buying to another dealership to have it checked out. He is the first car salesman that I've talked to that wasn't just after a check. Great dealership even greater guy. read more

I bought a 2011 Toyota Prius from Empower Group. I recommend them. Jose was excellent from test drive to finish. They have good reliable cars and good service department. Thank you Empower Group and Salesman Jose. read more

We just bought a car from this company and had a very positive experience. The car we purchased was exactly as advertise. The owner is very reputable. Overall, a very good experience. read more

It's really hard to find a good honest and trustworthy mechanic these days. Especially when you own a European car like a BMW. You don't know if you are going to get the run around or just give up on your car when you hear the outrageous quotes excuses. James also guarantees his work. He has been helping me take care of one of my classic BMWs, which is a 1995 BMW e31 840Ci. These cars are hard to work on and need the attention. Thank goodness I found these guys. They also do a bunch of classic cars here as well that are being prepared for show, private owners, along with high end auctions, so you know they do a great job. Fortunately I found James here at Empower, not only he is a good honest and trustworthy mechanic, he is just like that as an all around person. At times I would visit and get my cars worked on, I can chat it up for a long time even when the car is done since he is also an enthusiast as well. He can break it down to detail that makes sense. He would also show me all the parts he would purchase for my car along with keeping the old parts that needs to be replace to show proof that came out of my car. I am glad that I found James and the Empower group. There are people that you need to have your life to make things easier for yourself with our worry so you can be focused on what you need to do on your daily routine. You need a good CPA/advisor, a good barber, a good lawyer, and of course a good trustworthy mechanic. All these individuals are people who will help you and take care of you along with make good decisions based on their expertise. Thank you always for taking care of my cars and myself. read more

You have to have a trustable place to leave your car to repair. Empower is the place. Nice and trustable people with fair repair price.

I bought my dream car (Porsche Macan S) about a month ago from this company and am so happy with the car and the customer service! This is the second car that we have bought from Empower, with the first being a BMW x1. Jose and Ken both helped me through the process and followed up with me both times after the purchase. Very grateful for all they have done for me and I will definitely be referring them to my friends and family! read more

This is only place I trust to take my BMW, James is my man, he is honest and knowledgeable. They won't touch the car unless let you know what is the problem and how much is the cost, prices are very reasonable and service is excellent. read more

Recently purchased a used 2014 Mini Cooper S from Empowered Group, Inc. Overall experience was excellent. Jose is a great guy and transparent. If you're ever looking to buy a used car and don't want to deal with BS, I suggest checking out Empowered Group, Inc. read more

I been taking my Mini cooper clubman to empower for 6yrs now...James is honest mechanic i ever had. He explain thoroughly honestly what u nd done very experience mechanics...not pushy like sm mechanic pushing unnecessary jobs u dont nd done.. honestly is the best policy and this shop sold me...i want to thank James & their mechanics for their great service. Thanks James...i panice when u left for a yr im so glad your bk Thank u so very much your the best!! Anyone wants to knw this sho won't disappoint u trust... read more

We stopped in tonight to look at a used car we saw online, and found the lot to be small and poorly lit, and the cars somewhat jammed in. Also noticed that they were all pretty dusty, as though they hadn't been through and cleaned them up in quite some time. The salesman approached us and let us go for a test drive, but when my friend opened the hood he rushed over and almost seemed to want to distract him; at least that was my friend's impression and mine. He was polite enough and answered questions as best he could, though sometimes he was a bit vague and pinning him down on specifics was hard. We ended up, all three of us there to shop, deciding that our gut feeling was to not buy a car here. It had that "Fast Eddie's" feel to it. read more

Last year I bought a preowned 2003 530 at a Pre-Owned Dealer in Pasadena. In negotiating, after having the car inspected at the shop I took by previous BMW, the dealer agreed to do my brakes as part of the deal. He sent me to Andy and Empower. I was disappointed that I couldn't take it to my local shop, because I know they do good work too. But.... wait for it...... What an amazing discovery. When you have a car that typically costs more for maintenance, you don't want to go to a dealership and finding an independent place that does quality work and a fair price is like winning the lottery! Andy is passionate about BMW's. He originally bought the lot to restore his own classic BMW's. The business grew from there. He's knowledgable. Friday the AC was working intermittently. I described over the phone what was going on, Andy knew exactly what to do, had it done the next day within 2 hours! Jason and the rest of the staff are polite and are equally auto enthusiasts! I am happy bring my car here for service! They also offer re-sale of previously owned cars high end cars that are in good condition. read more

I have had a BMW 7-series for 25 years. I literally keep buying the same car again and again. Over the years I have gone to every BMW Dealer and several independent service centers in Southern California. James and the team and Empower are BY FAR the best mechanics I've worked with. They are extremely knowledgeable, honest, reliable, and reasonably priced. The team at Empower don't sell you things you don't need and they deliver high-quality service every time. James knows EVERYTHING about my car. He is able to give me sound advice every time about what I need and what I don't. Whenever I have to take my car in for service the quality of the work has been impeccable and the prices were reasonable. I won't take my car anywhere else. read more

I called the dealer regarding 2015 Ford Transit Connect. When I asked if he could do better on the price, he started to look at other cars on the market to compare his price. After his quick research, he felt he offered a good price. Because I wasn't there in person, he didn't want to waste his time with me because his past has always shown to be a waste of time based on what he experienced with others. He said he wouldn't discount the car a penny. I told him that I've purchased cars sight unseen before, have purchased over 75 cars in the past. Last car purchased was less than 30 days ago. He was very rude and felt couldn't go any further with him. Two days later, purchased a newer model, 2017, for $200 more with fewer miles and more manufacturer options from a professional dealership, sight unseen. Paid them $300 to drive it to my house, never set foot in the dealership. Empower missed out. read more

Super insightful and quick service. The kind of people you trust with your car. Thanks guys

I got a recommendation from a friend to take my BMW to Empower... upon arrival I met this gentleman named "James".. I let him know that I just purchased a used BMW and I was looking for a mechanic!! This was about 3 years ago! James has been nothing but an honest kind gentleman!! knows his work on BMW's ... Has repaired a lot of issues on my vehicle and knows what he's doing!! I will not take my BMW anywhere else but to James..... let's just say there's not too many mechanics out there with honesty and integrity anymore!!!!!! Thank you, " James" I will keep recommending you to all the people I know!!!! read more

ANDY IS THE MAN! I was in a terrible bind and Andy helped me every step of the way. From waiting after closing for my car to be towed in to helping me keep the cost down by giving me tons of different options. I had just recently started working again after being laid off so money was very tight. I was short a couple hundred and he let me take my vehicle and pay him once I got paid. Unbelievable experience with Empower read more

James has been taking care of my car for years, and he always explains exactly what needs to be done, before and after service. He always tells me if I don't need anything I might be concerned about, and I really appreciate that. Everyone is friendly and helpful, and I definitely recommend Empower, especially James! read more

On March 30th I connected with Josè Valdivia (Branch Manager) of Empower Group Inc. Regarding a 2013 Audi Rs5. Josè was great to work with on this sale. He was transparent and provided great customer service. The pricing was fair given the current state of the used car market. The payment was process was great and was straightforward with no hidden fees. Overall it was a great experience and I definitely recommend their business for anyone who is looking to purchase a car. read more

I've been bringing my BMW to Empower for the last few years. Both James and Andy are fantastic. They are always honest about the work that needs doing and what is safe to leave for later. Any services or repairs are top quality. James even takes the time to teach you about the car and demonstrate what was repaired. I would not take my car anywhere else! read more

You won't get better work or customer service than here at Empower. Trust me. The techs here are A++. Call and ask for James he is a certified BMW mechanic with global work experience when it comes to Bimmers which means - he knows what he's doing once he pops that hood. He sees what you have neglected even before that diagnostic. Be it hoses or an oil leak he digs in. After the terrible experience at Mike's Auto Repair in North Hollywood, I am so happy I called Empower. I highly recommend this shop if you no longer go to your local BMW for repairs. Come here and you'll get affordable prices, original parts, honesty, patience and most of all professionals with great customer service. Officially my local auto repair shop and I am very grateful to see there are honest shops still out here. read more

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I'm in love with Empower Group James is knowledgeable, professional and honest, very reliable place to bring my bmw. Excellent Service and friendly environment read more

My last review was years ago, so this is an update of the amazing automotive facility that is Empower. Their technical expertise is without compare with BMW automobiles, and all European makes. They take the upset out of auto repair as opposed to the BMW dealers usual emotional and financial ordeals. James is the lead technician who is extremely perceptive, and is constantly updating his qualifications. He is also very kind and honest. I consider myself lucky to know James and the owner of this facility. And after owning many different European cars over the last 20 years, I would only bring my vehicles here for repair. Happy Motoring! read more