I normally don't do reviews like this, but I want to tell people how awesome Oleg the manager at Safeway Auto Center was with fixing the dented side and rear fenders on my Ford Explorer. Rather than spend way too much purchasing new fenders, I sourced parts for fender flares and Oleg and the team were able to seamlessly repair the damage and remove dents and scratches that makes it look brand new! I mean, really looking like these are brand new Ford panels but they are not! And he quoted a very reasonable price that they were able to deliver on that amount. And to top off the amazing service, they washed, vacuumed and cleaned the car both exterior and interior. It looks fantastic. Oleg is very professional, courteous and manages an excellent business. I highly recommend them for auto body work of any kind! read more

Always affordable quality service. Eric patched my tire up and had me out of the shop within 10 min. He also fixed up my tire pressure for free and I payed 15$ less for the patch than what everywhere else that I had called quoted me for the service. They're usually pretty fast here in general and the services done here always last me a long time. They never try to upsell to me either. read more

Please be careful owner Feliks. They deceive everywhere. I couldn't believe how they destroyed my engine. they replace good parts. they will do everything to make you come back by breaking something. I made a complaint California Bureau of Automotive Repair. read more

Safeway Auto Center - Auto Repair Near Me - North Hollywood, California

I highly recommended this Autos shop. They've been my go to for years now. Their prices are beyond reasonable and the quality is top notch. To enter the shop you have to drive through a somewhat narrow alley way thing ish and these guys are very considerate. They never even ask me if I'm comfortable to drive out myself . After they finish their work- they always pull it out themselves for me. I'm a young female who knows nothing about cars - so lying about costs and repairs is quite easy for any shop, but these guys do no such thing. They've also been accommodating to my busy work schedule and at times even coordinated for me to pick up my car after working hours. read more

Very good service.Reasonable prices.I highly recommend this auto center.These guys are knowledgeable, honest,professional.

I was referred here by a close friend and it turned out to be one of the most valuable introductions. Because my car required a major repair of many different components, you can imagine I thoroughly searched for the best quotes that wouldn't cost me an arm and a leg. To make matters worse, my BMW's electrical system shorted out - a tall order to fulfill. If not for this auto center, I would probably won't be able to keep the car. They are just so competent, hard-working, and trustworthy, AND they offer the best prices. They don't just fix it but answer all the questions you have and find the most effective ways to resolve all the issues with your car. Can't recommend highly enough, you guys are the best! read more

Safeway Auto Center - Auto Repair Near Me - North Hollywood, California

Honesty and integrity is what I got; I was looking for a Prius specialist to look into my daughter's car with ABS and traction control issues, I was pre diagnosed by phone following a few questions from the mechanic and I was advised that in this model - the ABS tends to break, I was quoted by phone a repair in access of $1000. I brought the car over and Borris hooked it up to the computer for diagnostics; he immediately informed me that it's not the ABS and that it is a sensor on one of the wheels, he also told me that I saved a lot of money not having to replace the ABS but rather a sensor. About 5 hours later I picked up the car with no brakes issues, a full service and oil change AND new rear breakers - all for a fair price of $205 These guys are knowledgeable, honest, professional and very reasonably priced. I would most definitely take my Toyota there. Thank you read more

I found my mechanic! Nice, honest, quick, and reasonably priced. Will definitely be returning. Quick and easy drop off and return process too. read more

Best shop in the area, quick, affordable and responsive. Highly recommend if you have any car related issues

I'm the regular customer at this body shop! They provide me great service for reasonable prices. They specialize for Colision repairs and mechanical. They are pro at the Priuses so totally recommend for everyone read more

Safeway Auto Center - Auto Repair Near Me - North Hollywood, California

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Came in for an oil change with a perfectly serviceable car. 10 minutes after I left them, a check engine appeared. I returned to them, they checked, they said a catalyst error. I understand that the oil change itself could not lead to this, but what else they did with the car, I don't know. I don't believe in coincidences. No customer focus. No desire to help. They just laughed like idiots. read more

Safeway Auto Center always does an amazing job on mine and my family's cars! My car came back looking brand new as if I just picked it up from the dealership, it was so clean and spotless. They were very fast,efficient and made this experience very smooth. Thank you Oleg,Felix & Sam as well as everyone at Safeway. I'll definitely be recommending my friends and family members to come back! read more

Safeway Auto Center - Auto Repair Near Me - North Hollywood, California

Very good service. Especially if you have a Toyota Prius. They have everything for fixing your car. Engine, transmission, body. Also the price is very affordable. I do recommend it to everybody. read more

Worst service i have ever seen. Unhappy workers do not understand the basic norms of communication. That was the last time i went there. I felt that you hate your job. I truly feel sorry for people like that. read more

04/20/2018 WOW Believe me they are not painters, they are artists. Such a surprise, they took care of my car like their own car, you don't feel you're in regular body shop, They are so friendly and professional and have the best prices around .I would definitely recommend to anyone that wants the job done right and for a good price. Thanks for everything read more

I came to safeway auto at a recommendation from a friend. Oleg was great throughout the entire process. He was very responsive and knowledgeable. The slowest part of the process was my own insurance company. My car was ready only a few days after the inspection. I was worried that the paint wouldn't match since the insurance didn't approve a replacement bumper, but their paint guy was great. The bumper looked good as new and the paint matched perfectly. I've since gone to their shop for other maintenance items and they always give me an honest answer. I went in asking for new brakes and said I'll replace them all today. They told me I could stand to wait and to just do it at my next service with them. I would definitely recommend this shop to anyone. read more

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8/9/21 Absolute worst experience I've had at an auto shop. I saw this place was right around the block, and with plenty of 5 star reviews for me to think they could help me out. When I got there no one acknowledged or welcomed me at all. I even said hi to this older man who I didn't even know worked there, and he just says "hey" and walks right by. Then there's a guy with a headset which I assumed worked there as well....nothing. They absolutely ignored me for about 15 minutes, and then the owner asks me to pull out of the driveway, I do, and him and the young man just drive away. Nothing said. So I clearly don't want anything to do with them anymore, and I start looking up other shops. While still in front of their shop, I see them pull back in, and the guy with the headset walks up and asks what's wrong with my car. Feeling relieved by some sense of professionalism I get out and show him my engine. While I'm explaining my situation the older man just walks up and without even touching the car, says that it's something that's too big of a job for them to do and walks away.....they literally had wrecked cars in their shop, and my water leak issue was too big for them I get it, some mechanics are good at seeing stuff, but cmon man. Didn't even look at the part I was pointing at. Clearly the guy with the headset was embarrassed, and was maybe gonna try and soften the blow but I was pissed. Just said thanks and left. This place is terrible. Don't trust the positive reviews. Only come here if you need directions to a better Auto Shop. --------------Update ------------- Owner replies saying that the man who denied me has diagnostic skills that are apparently so good, that's why he works there. Then tells me that the job would've been 600-2000 and would've taken too long. Maybe they need to reevaluate their staff because they were totally wrong. I went to MIKES AUTO REPAIR which looked 3 times bigger and 10 times busier but I was able to be helped by the manager himself and all I needed was a replacement of 2 hoses.....that's it. No heaterbox leak which is what Safeway's top notch people told me. Just 2 hoses, I even had them replace my radiator hoses preemptively and it all came out to less than 500...... Just drive past Safeway Auto and go to mikes around the corner. WAY BETTER! read more

good friendly service. don t know why the other reviewer said that they werent. swapped out my prius abs unit. car brakes great now and all the warning lights are off. They have a lot of used prius parts and will install them for you. im going back to get some struts put in the front. They may be my new go to prius mechanic. if you have a used prius and dont want to spend money on new parts they have lots of used parts for prius's. read more

It been a while since I did my review of this shop so here is an update. I recently brought my Tesla to this shop to change few parts. While they are not Tesla certified shop, their mechanics know how to work on Tesla and did great job. They also know how to do body work on Tesla as well, thankfully I haven't had a need for that yet, but I ever do I will take it to them as well. read more

Safeway Auto Center - Photo of my Tesla in their repair bay - Auto Repair Near Me - North Hollywood, California

I have been taking my cars to this auto shop for the last 12 years. I get excellent customer service and the guys do an excellent job at repairing my car. I highly recommend this place and I'll never use another mechanic ever again. Thank you Safeway Auto Center for taking care of me and my car. read more

Just had some mechanical work done (start diagnosis/battery replacement, oil change and tire rotation, and A/C fix) and I am super happy--they got everything done in a few hours, charged very fair prices on parts and labor, and they did a good job with the work as far as my non-mechanic self can tell...my car starts now and the A/C is cold! The mechanic also mentioned a set of parts in my car that is probably in need of replacement coming up, but he was not pushy about it--just wanting to be helpful. These guys are worth your business. read more

Oleg, Boris, Semen and the whole crew! What a great, helpful, honest group of guys! This is my favorite auto shop. Super fast service and very affordable! read more

Thank you to Boris and his crew for saving my car. My car got broken into for a third time and Safeway was able to take me in on arrival and fix my window right there! Their hospitality and technique is a God send! read more

These guys are great. Excellent service, will tell you upfront what is needed and won't do any unnecessary repairs. Been my go to place for breaks and other things for a while. read more

I never went to this shop yet, but my dad highly recommend to take my car for repairs here. He said that mechanics are honest and know what they're doing. I'll take my car in a few days and definitely will write an update read more

For the 1st time I can honestly say "Finally! An auto repair business I can trust!" Especially hybrid cars. Safeway has worked on our Toyota Prius' ranging from 2005 to 2011after our car was in need to have the engine replaced last year. We appreciate the time they take to explain the issue, how quickly the job is done and their experience working with these cars without overpricing the work. Definately recommend them. They have their knowledgeable friendly staff, Felix and Oleg along with their experienced, "matter-of-fact" mechanic, Boris to get the job done. These are our 'go to' guys. I hope other customers have had a positive experience too. read more

Highly recommend Safeway auto for any repairs! They were able to fix my car the same day I took it to them and they did a great job. Great place! read more

felix and his guys literally saved my prius by putting in a new engine for 900$ total when everyone else said it would cost 5k minimum (‿) if ur lucky enough to get your car fixed there then you've done something right on this plane of existence - lo fang 。 read more

Probably the most honest body shop I've ever been to. They tell you how it is and what needs to be done, no in between. I was so incredibly distraught about my car accident and they put me at ease. There's no "good time" to have an accident but mine happened literally at the worst timing possible. I was not equipped financially or mentally!! Safeway auto really hooked it up and did an awesome job on something I thought was for sure THE END. When they said their guys were really good, I didn't believe it until I had my finished product. It was as if there wasn't even a scuff of damage in the first place. On top of it all, they fixed up my front bumper which I had scratched long before the accident..with no extra charge. That's called going above and beyond. Thanks guys! I will continue referring all my loved ones to you in their time of need!!! read more

I pulled my car from a parking spot and the bumper was pulled away from the vehicle on the underside. I was worried it was going to be a pain to repair. I'm so glad that I came to Safeway Auto Center. They are friendly, affordable and fast with service. They made a daunting situation into a pleasant one. Thank you for being so wonderful! read more

Great service! Friendly owners and mechanics. They get the job done and do necessary touch ups if needed. Would definitely recommend this place to friends and family. :-) read more