I love their service very professional. They are always on time. They took off water marks off my…read morewindow.

**Update** Your response is not truthful. Please see screenshots of our conversation…read more Had scheduled a move-out cleaning and the company was a no-call/no-show. I called, texted, and sent messages through the Yelp app which all went unaddressed. Two and a half hours later, I received a message saying they were there to clean but nobody was home. You were correct....I scheduled the move-out clean for a time that I could be there to get it started and then had to go into work while they cleaned, then would return. Well, I still had to go into work. I trusted this company to complete the move-out cleaning (as scheduled) and was sent into a last minute panic as we had to be out of the house but still needed the cleaning. Thankfully, I found another company that could squeeze in the cleaning and they did an amazing job!! Very disappointed with the lack of professionalism and lack of communication of this company. In fact, he stated, "I wasn't getting my messages." My thoughts: I shouldn't have had to message, you receiving messages was irrelevant when I had the cleaning scheduled (and even confirmed the evening before)!!

Thank you Iris for having your ladies come and clean. They were so sweet and did an amazing job…read more I work a lot and have a full house. I will contact you to do this monthly. Thank you.

I really wanted to love this company based on their 5-star reviews, and we had high hopes since we…read morehired them for some extra help postpartum with a newborn at home. They were able to get us scheduled quickly and came the very next day, which I appreciated. The arrival window was 12-1pm, but they showed up closer to 1:45. I told the three ladies everything we wanted done: floors, kitchen, bathroom, baseboards, furniture, windows, etc. They got straight to work and were very efficient. I also specifically asked that they use only our cleaning products due to having a newborn and personal allergies. At one point, my husband noticed they were using their own product and had to remind them to switch back to ours. This frustrated me quite a bit, especially since I had mentioned this to the office as well the day before. We had booked 3 hours, but they finished in about 2 hours and seemed rushed overall. A few areas were missed, including under some appliances, parts of the baseboards, the windows, and dusting our console table and dining room table. When my husband reminded them about the windows before they left, it was wiped quickly with a cloth rather than properly cleaned, which felt a bit rushed. I had mentioned the windows specifically when they first arrived, so it was frustrating that they missed it and when reminded, they wiped it down very quickly. Communication was a little awkward. If they had a question, they would call their office, and then the office would call us. I completely understand there may be a language barrier, but it did make the process feel less smooth and made us feel as though we couldn't specify our wants directly. We did ask for a small discount due to the late arrival. They were hesitant, but ultimately took $20 off. Overall, the areas they did clean were done pretty well, and I appreciated that they wore shoe coverings in our home. I just wish the experience had felt a bit more thorough and aligned with the 5-star expectations.

Literally just got our house """""deep cleaned"""" by this company…read more I DO NOT RECOMMEND THIS COMPANY TO ANYONE AT ALL. We recently just got our house renovated and painted, the ladies that came somehow managed to scrub and rub off a lot of the newly painted wall and created even more mess. The house was already cleaned about 90% because we we're getting ready to sell the house. They did a terrible job at cleaning EVERYTHING they touched. The blinds and window cracks were still dirty and filthy. They charged us $450 and to be completely honest with y'all, it's not worth it at all. We tried to negotiate the price because the work done is not worth the price at all. Blanca, the owner, proceed to argue and raise her voice stating that she will call the police. She was extreme rude and unprofessional. Literally have never encountered someone this rude and awful before. This whole entire experience was nothing but a huge disappointment and a waste of time AND money. SO TO SUM IT UP. DO NOT HIRE CLEANING CREW FROM THIS COMPANY.

The first time I booked Blanca, she and her team were amazing.My mother was dying from cancer, and…read moreI needed help staying on top of things at the house. I booked her for a deep cleaning, which was $140. I really felt that they did a great job and intended on hiring her again, which I did recently. She came last Friday, the day before the service for my mom, who passed shortly after Blanca's first visit. She only brought one other person this time, and they go to work immediately while I looked through photo albums of my mom for a slideshow I was making. It was a very emotional time, obviously. There was no discussion; she was not asked nor instructed to do any more than she did last time. They were almost an hour late, and stayed about 2.5 hours. At the end, I asked what I owed (already had the $140 plus tip in hand), and she told me $280. Yes, almost $300. I asked why it was so much, and she said that this time they did a deep cleaning. Now, although I was busy, I did not notice one single thing that they did differently than last time. We made very little conversation, but I found it very disturbing that she asked me what I was selling the house for. Normally it wouldn't make me raise an eyebrow, but it was pearl to me after she left that she was basing her charge on a couple of facts; first, she assumed that since my mother had died and that I was selling the house, that she would not have this account any longer. the fact is that I need be her for quite a while and had intended on reading her services as long as I was here. the second factor is that she seemed to presume that I was left a house and money, neither of which I have. She took advantage of the idea that I inherited money, and could afford to pay more than I had before. To me, this is the epitome of unethical business. I spoke to my neighbor, whose cleaner stays for about 8 hours at a price of $175 and tackles every single surface. I finally wrote to Blanca to express my concerns and feelings, and she repeatedly said that she did a deep clean. She did not attempt to refund any money, nor resolve the situation. I would sign sworn affidavit if I could; she did NOT clean any deeper than she did the first time. More importantly, when she arrived, not once did she ask if I wanted anything more than our original service agreement. She took it upon herself to charge me literally DOUBLE what she did the first time. Then she drove off like a bat out of hell. On top of that, she did not clean the inside of the fridge, which they did last time. There was so much dirt and small pieces of debris in the nooks and crannies of the kitchen. The bathroom caddy still has goop on it. The pictures in the bathroom were not wiped, which I wouldn't mind except that this was a DEEP clean according to her. I have attached pictures. I've worked grueling 16 hour days on set and made about $300. This woman worked 2.5 hours and made the same, without my consent. If you choose to use her service, be SURE to outline and agree upon what is included in a deep cleaning vs a regular one, and the price. Otherwise, she'll slap you with a price based on the assumption that you are rolling in money. And, how very sad and unfortunate to take advantage of anyone who has experienced the loss of a loved one.

Wow! Beyond what we expected, Rosa and her team made our bathrooms sparkle in ways we never knew…read morewas possible. This is the best they've looked ever since we've lived at this house. We highly recommend! Great with communication, reasonable price, and a team who isn't afraid to put the work in! Thanks again!

I was moving into a home that needed a deep clean. Rosa and her helpers were amazing! Very…read moreprofessional, friendly, and hard working. My house looks like new. Reasonable pricing too. Highly recommend this company and will be using them in the future.

We scheduled Grean Quality Cleaning to clean a rental room after the previous tenant moved out…read more Lily did an amazing job and cleaned every nook and cranny. The room looked great and smelled Great after she was done. I would definitely use them again and recommend them to anyone in need of cleaning services.

I hired Grean Quality Cleaning Services before and after my party. Maricela and her team did a…read morefantastic job! The house always smells so clean for hours after! Their pricing is reasonable and their cleaning staffs are professional, enthusiastic, and very friendly! Highly recommend their cleaning service any day! Good job and looking forward to working with your business next time!

Just want to thank Howard for the great service and for accommodating our schedule. Thought the…read morecarpets were ready to be replaced, but I think we'll get a couple more years out of them after his service, Thanks again. Keep up the good work!

Never returned my call. Can't recommend them at all. If a business wants new customers, they need…read moreto respond. I requested a quote via Yelp. I specifically asked for your business and never received a reply.

Very good company! Fast communication, punctual, fair price, and they did great work! I hired them…read moreto clean my two bathrooms, and they were very thorough and efficient. My sinks were sparkling after. My front door wasn't opening easily, and they even helped solve the problem at no extra charge! Would hire them again.

I really wanted this to work out, but the experience was consistently disappointing. They were late…read moreevery single time and never once communicated that they were running behind. During the first visit, they told me they don't move items -- something that should've been mentioned upfront -- so we had to address that on the spot. The second visit, they showed up hours late with zero notice. And then they canceled right before the holiday, even though they'd had two weeks to let me know they couldn't make it. Overall, very unreliable and unprofessional.

unbelievable experience!! Highly recommend this company!! Fantastic job and effort for an amazing…read morerate.

Kings is the best, hands down. They never let me me down and are always fair and reasonably priced.read more

My first clean was wonderful but the recurring cleans turned into a nightmare. I made it very clear…read moreI wanted a deep cleaning every 2 weeks because I have severely disabled children and 2 cats. I really tried to stick it out with Excellence Cleaning Pros but I couldn't any longer due to the lack of quality. Some of the issues I encountered were dirty dishes and dirty cat bowls being put in the cabinets with my clean dishes, trash being put where I put my skincare and dental products, vacuum and mopping wasn't done under my kitchen table or in places that weren't in the easy path of the major areas, dishes being placed in the dishwasher cluttered or so disorganized that it would cause damage to the dishes or closed food containers not allowing them to get properly washed, the floors being mopped with a microfiber towel leaving streaks and only picked up surface dirt but not getting anything sticky. I brought my issues to Francesca's attention and she kept telling me that they are doing a regular clean not a premium clean and if I wanted premium.... even after I keep saying everytime I want my apartment deep cleaned because I have a busy life and disabled children that are on the floor especially my son since he cannot walk. Francesca also would say she's trying to keep me in a budget and keep her team within their cleaning window. I never said I had a budget only that I needed the apartment cleaned before my children came home from school. When we first started services my husband and I spent at least a couple thousand on cleaning and organizing in the first 2 months so the money wasn't the issue for us to add on time or services. Francesca and Martin do great with cleaning and organizing however the staff lacks proper training. I am having to clean after the cleaners leave and when I bring that to Francessa's attention she again acts confused and asks me yet again if I'm wanting a premium deep clean instead of standard and I always say yes. I kept saying I didn't want a basic wipe down because that doesn't meet our needs as a family. Then the invisible budget gets brought up again. When I say I want everything in the kitchen wiped down top to bottom she said that she tells her staff to only worry about the areas that are highly touched and do a quick wipe to make sure there's time to focus on the more problematic areas but we touch all areas of our apartment including the lower cabinets were my son is always at a lower level since he cannot walk. I really wanted to make things work because I need the help with my home upkeep and to take some of the load off my shoulders but it just didn't work out. Very disappointing. If you need a one time clean or very very very light recurring cleaning then sure they can do it but outside of that I would not recommend them to anyone needing thorough cleaning on a regular basis.

*SCAM* These people over charge and underdeliver!!! We had a lengthy conversation and I sent a list…read moreabout the needs of my home...they charged us $400 for 3 hrs... and they didn't clean the kitchen counters, sweep and mop under the couch, wipe down fireplace mantle, move things to dust. They Didn't dust the top of the bedroom dresser or window seals, make the beds, wipe down any light switches, place rugs and trash cans back in the bathroom. We discussed cleaning the oven and vents and those didn't get done either. Then Francesca said they would clean more but only for an additional cost. Then Francesca tried to shame me for having a dirty house.... DO NOT USE THIS COMPANY! Francesca* is rude and extremely condescending and unprofessional !!! DO NOT let her in your home! If I could give negative 10 stars I would!

Great communication and service! One time cleaning for our home and she was prompt and professional.read more

I would like to recommend Carmen and Magical Maids cleaners. They did a deep clean for me and did…read moresuch a great job, the place looks so much better! They worked into the evening to do a thorough job, which i really appreciated. I will also mention that her communication was excellent, as other companies made appointments but didn't show up, but she let me know when they were running a bit late so I wasn't wasting my time. Very kind and hard working. Thanks, Carmen!!