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    Excellence Cleaning Pros

    4.2 (89 reviews)
    Open 9:00 am - 8:00 pm

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    Ann W.

    A 5 star all the way...This is my first time using this company. I got their number through yelp and when I called Francesca was very polite and she made a great effort to accommodate me in a very short notice . She was at my house the very next morning as promised with her team...I'm extremely happy with everything. Though I wanted alot more done in 4 hours I perfectly understood that her team was spending time getting quality work done and not trying to please me with quantity. My bathrooms are so clean and they did a fabulous job cleaning my shower glass and that was a tough job getting rid of the water stains... My advice use them they are good at what they do...if u want quality and not quantity they are sure to get every corner of dirt. Please don't go by one bad review. I'm definitely using them again. In fact they are back tomorrow again for detailed cleaning and organizing my laundry room. Trust worthy for sure hardworking and honest. They don't waste time with chatting or even taking a break..they worked straight 4 hours with no breaks or excuses. Thankyou again for your hardwork..I'm so glad I found u guys on yelp...Please continue to work hard and get more dedicated cuatomers...

    Screenshots of conversation with Francesca

    Review for Excellent Cleaning Pros~ Let the managers anger, disrespect and coarse words speak for themself. *I would NOT recommend Excellent Cleaning Pros to anyone who values they're belongings. And even when items are broken there is no empathy for your loss or concern to replace them. I've attached the text messages she sent in response to me asking this question: Hello Francesca, I have a question? What is your policy to replace or compensate for broken items? **(Francesca) the manager of Excellent Cleaning Pros is rude, condescending, disrespectful and verbally cruel and abusive to their clients. **Thumbs down for Excellent Cleaning Pros. ** Had I read the reviews prior to hiring Excellent Cleaning Pros I would have seen, there is a pattern with Francesca's ethics and character toward clients, because others have had my same experience. My experience with Excellent Cleaning Pros: **Francesca's (own) angry words (in the text message I've attached) speak for herself and the ethics behind their cleaning service. After my 1 and only experience with "Excellent Cleaning Pros" I wouldn't give them a O rating. Read on: My husband and I are an elderly couple who live on a pension. When I first called Excellent Cleaning Pros seeking cleaning from they're service, I believed that my home would be cleaned like the video they posted on their site, I was hopeful. *Francesca, gave us an estimate for the square footage of our home, and worked within our budget, so I hired them to clean our house.*I specifically requested NO MORE than 2 people cleaning in my house at once. And *requested the same two cleaners to return every two weeks. She let me know that since the fist cleaning is a deep cleaning, it required more time and money... Again, since we are on a pension, she was kind enough to work within our budget. She gave us a discount. All was well and I looked forward to having them start. But what she says up front is twisted if a problem arises during your cleaning experience. **The day of our 1st cleaning fell way short of my expectations. *The workers did arrived on time and were pleasant. They began cleaning in the upstairs bedrooms. *Feeling comfortable to leave while the workers were in my home (for the 1st time) *I left for an hour since I had some errands to go on. **But much to my surprise, when I unreturned, there were 4 people in my house cleaning. *That was the 1st breach of trust..Because I had made it clear during our initial interview that I only wanted 2 workers in my house. **Then upon interning my home one of the workers approached me to let me know that *his vacuum cord pulled the stain glass vases that held a candle On the fireplace hearth. **I thanked him for his honesty. And understood that accidents happen. ** Shortly after that, (Francesca the manager) approached me to let me know that *a 2nd item was broken upstairs from another worker. **While almost simultaneously I watched a 3rd worker downstairs, drag one of my curios from the top of my antique upright radio, as he turned around with the ghost buster like vacuum on his back. ** Breaking a 3rd item in two hours of work. **What was more shocking was Francescas response, she said; ** "Accidents happen." With NO offer to replace or compensate me for what had been broken during my 1st house cleaning. **A few hours after the cleaners left, **I sent a text message to Francesca's phone asking her what their company's policy was to replace or compensate me for the (3) broken items? Since she didn't offer any compensation while she was at my house. The following are the text messages she immediately sent me *in response to my question regarding replacing or compensating me for the three broken items left after my first cleaning with "Excellent Cleaning Pros." Francescas text messages speak volumes of her character: " We only compensate over damages of $1000 and up, or for liquid damages to electronics (please read our terms and conditions). Little accidents can happen to anyone and*client should take that liability, not us when we're doing is cleaning. The fact that you are asking for compensation over such minor damages makes us really uncomfortable. specially after granting such a huge discount on the initial cleaning. I don't believe we will be a right fit this is what your intentions are. *Your home is a huge liability. Im appalled of how you treat people. we trusted your word and gave you extra time with the service because we thought you were an honest person, but you are not. You call your self a christian, but you take advantage of people, imposed your budget on us." Client*(I asked if she could work within my budget, she agreed) Francesca went on to say: "but still demanded extra work." Client*(I asked if they were going to clean my laundry room, since it looked as though they were leaving without finishing they're job) Francesca replied : Please see photos

    Justin C.

    They did a excellent job cleaning the new house that I bought. They scrubbed all the walls and got behind all the appliances and even hit all the floorboards plus the windows and made the house look new again! I recommend this cleaning crew for any task.

    I had to block these people when they literally would not stop harassing me after I decided not to proceed with their services!
    Jackie M.

    This Cleaner did an overall decent job cleaning my home. My negative review mostly comes from their nickel and dime mentality. I do use cleaners for the past 10 years and never had a cleaner break things down the way they do. $35 for this and additional $25 for that $10 for this $25 for that... in the end I left in my home was not as clean as I wished it were including leaving a trashcan in the middle of my bedroom and leaving my dishwasher full of dirty dishes. Because they give 20% off discount for leaving a good yelp review it's no wonder they have perfect five stars. I'm sorry but there is no way this company deserves five stars -- at least not in my experience.

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    3 months ago

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    4 years ago

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    4 years ago

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    4 years ago

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    5 years ago

    I have been using Excellence Cleaning Pro's for 9 months. I really appreciate all the hard work the staff does to make my home sparkle!

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    7 years ago

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    10 years ago

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    6 years ago

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    8 years ago

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    4 years ago

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    8 years ago

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    9 years ago

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    7 years ago

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    7 years ago

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    9 years ago

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    9 years ago

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    10 years ago

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    7 years ago

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    8 years ago

    I got their move in/out cleaning service and so satisfied!!! Came on time and cleaned very well and very friendly people!!!

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    10 years ago

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    8 years ago

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    7 years ago

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    Page 1 of 3

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    Review Highlights - Excellence Cleaning Pros

    Francisca & Martin & their co-worker were so thorough, professional, good spirited that they really made our day.

    Mentioned in 8 reviews

    Read more highlights

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    Excellence Cleaning Pros - homecleaning - Updated June 2026

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