Jason and his crew are awesome. He took our RV and took care of our entire punch list and even…read morethrew in butt pad for the seat since it was uncomfortable when he was working on it! It a family run business and he's one of those guy you can trust. Highly recommend!

took my Big Tex trailer in for brake service and Jason recommended replacing the entire electric…read moredrum brakes with a new disc brake system. Best move I have had done, we haul very heavy loads on this trailer. It now stops on a dime. Thanks Jason and crew, more people should get this done on there trailers, definitely safer than the factory brakes!!

Great experience with Apex. Fast and reliable service, diagnosed and fixed my water heater the same…read moreday. Very friendly and helpful team. Highly recommend!

Second time we have hired Apex and they've been prompt very reasonably priced excellent customer…read moreservice

I used to really like this business until they got too busy to answer the phone. Chad is great at…read moredoing the job right and I trusted his advice, but the office side is just to busy to do the job needed. I work at a campground and campers need mobile service from time to time, I would call and my messages never got a response...its a shame. I often recommended Chad but clients came back saying that they could not get a hold of anyone. I found it disturbing as I had highly recommended him...so I stopped. Hopefully answering the phone and a quicker response time to inquires will improve because it used to be a 5 star business.

I took my toy hauler to Chad & Heather (first time) on a recommendation from a friend, to repair my…read moreawning that had become detached from the wall, the seals around various sections of the exterior and replaced the clear lenses of my exterior lights. From the initial contact, Heather was responsive and pleasure to deal with. Chad knew the exact problem with the awning on my specific brand RV and re-attached the awning using the correct type screws and reassured me I wouldn't have that problem again. He pointed out areas I was having or would have with leaks and sealed all of those areas. Overall, I was very pleased with the quality of service by this family team. I will be taking my RV back to them in the future for any repairs that either I don't know how to or don't want to do myself.

I called them up to fix what turned out to be a faulty wire on a slide out and a broken window…read more What I got was a wrong diagnosis where they claimed a motor was out. I thought better and spoke to not believing I needed a motor but went with their professional opinion. I took my trailer out a few days later and had the exact same problem. They sent another crew out a week or so later and found it was not the motor but a wire. The second team changed the motor out as well but realized it was never the motor but instead was a faulty wire. The techs words to me were "your problem was misdiagnosed," and so needless to say they wanted to charge me an additional $437 to fix the wire. I'm a reasonable person but I feel like the fact that the "discount," offered was half off the price of motor (which I never needed) is ludicrous. Seems fair to me to pay for the part actually needed with no labor charge may have been acceptable. Essentially I am only able to accept 1/2 off a product that wasn't necessary. I would not recommend this place.

Highly recommend this business. We have a trailer with a tenant. The freezer wasn't working…read morecorrectly. We called several businesses and they would not help us. Tom immediately knew what the problem was, fixed it and didn't charge an huge fee.

I've been using this shop for a few years now. Solid work at an affordable price. They do the…read moreyearly maintenance on my 2009 rear-engine diesel RV.

About a year ago the radiator in our RV blew. It was 114 degrees outside and we happened to be…read moreacross the street from an auto repair place. We walked over and talked to the man at the front (Will). That particular auto repair couldn't help due to the age of our class C but Will was kind enough to recommend a local place that could. He also helped us find a local tow (Shout out to Alex towing!!). Alliance diesel made the repairs and got us up and running in no time. Will has since relocated to Alliance where we just had them troubleshoot some brake issues. Thank you Cesar for your attention to detail and for keeping us informed! Recommend highly!!! If you are local to Diamond Valley area and need help with your rig, these guys for sure!!!

They are an awesome company. Joey takes great pride and always communicates with his customers.read more

If you want your RV sitting in a lot for months, take it here. She has a couple of her hired…read moreworkers, but most of the work on my RV was done by off-site guys. She had my generator removed my the "almost" mechanic from next door and another fellow from down the way. Neither of them know sic @ generators.. Instead of disconnecting the cable from the batteries, they cut it. The collision damage was repaired very professionally. Again, it was farmed out to some young man moonlighting from some other repair shop. She rammed into the back of my RV, and never paid for, nor repaired the damage. It was impossible to contact her. Her daughters, friends or whoever would answer the phone meet me at the gate, and they would always meet late. THINK TWICE BEFORE YOU TAKE YOUR RV TO THIS SHOP !! THYS DON'T KNOW WHAT THEY ARE DOING.

We phoned Ray and he scheduled an appointment immediately to repair an electrical problem in our…read moretravel trailer. He arrived the next morning, diagnosed the problem, and replaced the part within 2 hours. Ray was punctual, professional, and a really nice person. We could not be more pleased. He will be our go-to when we are staying in this area.

That horrible feeling when you are away from your home turf, have a problem and don't know where to…read moreturn! That was me yesterday and today I'm at ease after dealing with Ray at CGR. Over 40 years in the RV biz, and it shows. How often can you find a RV mobile repair service with an actual certified technician (RVDA and RVIA) for solar and total RV repair. My issue might not be completely resolved, but we eliminated all but one possibility, and that was a huge help. The answer hopefully will be known in a few days. But I wasn't pressured to spend more money without Ray being certain. I was in Idyllwild; he came to me from Hemet. I trust him. If I have need for more services, I'll surely call Ray at CRG.

I had an amazing experience with Marcus. I was camping at Idyllwild campground and lost power even…read morethough I was connected to shore power. I called 2 mobile RV techs. One didn't even bother returning my call, the other said I was out of his area. I brought my camper to RV Masters and it was a simple fix. Marcus didn't even charge me.

While in the past, I find RV Masters to be very cordial, I recently had an extremely disturbing…read moreexperience. After coordinating with them for a period of time to do work on my RV, I had an abrupt ending which was extremely perplexing. I am only posting this because being in an extremely vulnerable position, and they knew that I was. I had been communicating with them about upkeep work I needed for my RV and was waiting on funding. After speaking with Jon mostly they came out to my Location to assess the work and then give me a quote for it. Everything was set up for them to do the work and when the time came to do the work they told me to go somewhere else. Now before anyone thinks, "There must be something I did, or there is more to the story", I beg you, that is not the case. It was understood that once all the parts came in that we would set up the install time. Mind you I am a single woman and have zero support to get anything mechanical done. Once my parts came in, I was set up to have them do the work. When I called to schedule the appointment, they were rude and told me to "separate" and "go my own way"??? Are we dating? I want to also make it very clear that I, in no way, was rude or demanding. In fact, everything was extremely cordial just like most of the comments about them, saying they are friendly and accommodating as heck! Which I have always found them to be. But now, when I really needed help to do the installs, I was told i am not able too? Honestly, I would just like to know why they treated me that way, when I have been extremely nice and patient. At this point, I am extremely frustrated and confused, cause now I have to start all over again with parts sitting in my yard that I have to hide so they don't get stolen. Why would someone do this to a person? Its literally two simple installs and I am ready to have it done. RV Masters! I thought you were one of the good guys, Apparently NOT!

Went there to utilize their dump station, the staff were very friendly when I called. Will…read moredefinitely go there again.

Fellow Yelpers beware of JR mobile service.... and they seemed to have just opened an RV dealership…read moreand parts/ service... So I called my RV company and was told to contact them because forest river had contract with them, ok so did as I was told. Called up the number on here, and the number given JR himself answered stated there is a $150 flat rate fee that they charge and that covers them coming out 10 times, ok sounded like a good deal right. Schedule an appointment for them to come out to Check out our AC unfortunately these guys don't know what they're doing.... they told us we needed to have the AC set at 85 in order for it to automatically turn on and off so he went ahead and told me to wash the filters on the AC, and also to cover one of the vents in the main living room area to allow for my ac to pass through. This to me seemed stupid, the charged an additional amount for them being there and inspecting my trailer for 30 minutes if that, and to add some of that silver tape to the AC. He called my husband and told him it would be a total of $250 for labor and parts!!?? What parts??? The piece of metal tape?? Anyway he told us to try that for a week and if it didn't work give him a call... A week roles by, five him a call and just asked if there is anyway they can replace the AC unit we purchased extended warranty and forest river covers that if you have a forest river product which we do. Call him set up another appointment for him to come 9am rolls by nothing, we call and no response.. 10 am rolls by and nothing... call again left VM finally I got tired of waiting I request a day off work to be there, these people didn't even call they are unprofessional!!! So I waited for hours just hear back from them 5 days later that they were backed up and would send someone next week. So that happened he sent a male with one earring very Pettit male, he came and first off didn't even look professional. Comes in and tells my husband the best advice he can give is to drill a hole in the top of the trailer to allow for more ventilation !!! What a joke!! Who would ever advise that, clearly he doesn't know any tampering you do to your trailer takes you out of warranty!! Hah! Wow so he came pulled the lid off our AC and added some silver tape to the back of the ac wiring... we called again to see if JR would be able to put in for a new Unit from Forest River, never heard back from anyone. I have heard other people complain about this JR person and the company, they are a joke and unprofessional. Don't be fooled look for someone who knows what they are doing please!!