On October 16th 2025 a repairman came out to look at our heater. He informed my husband that the…read morerelay board would need to be removed to access the relay's on the back of the heater and do to that the fee would be $445.00. The heater worked for just a short period of time. On December the 9th they came back out and this time the owner came as well. My husband was told that this time the whole board needed to be replaced and would cost another $480.00. I spoke to the owner and he stated they would work with us and he thought he had a board at his shop he could use and would call the following Monday to work out a day to return. Never got a call waited a few days and still no call. I called the office and a lady answered and stated the owner was out on Monday so that's the reason he failed to call. We have not heard from them since. It's my belief this business is just out to rip good people off. I do not recommend the for repairs.

They did a wonderful job resealing and recoating my roof on my motorhome. Joe and his crew are…read moregreat. I highly recommend them.

I called them up to fix what turned out to be a faulty wire on a slide out and a broken window…read more What I got was a wrong diagnosis where they claimed a motor was out. I thought better and spoke to not believing I needed a motor but went with their professional opinion. I took my trailer out a few days later and had the exact same problem. They sent another crew out a week or so later and found it was not the motor but a wire. The second team changed the motor out as well but realized it was never the motor but instead was a faulty wire. The techs words to me were "your problem was misdiagnosed," and so needless to say they wanted to charge me an additional $437 to fix the wire. I'm a reasonable person but I feel like the fact that the "discount," offered was half off the price of motor (which I never needed) is ludicrous. Seems fair to me to pay for the part actually needed with no labor charge may have been acceptable. Essentially I am only able to accept 1/2 off a product that wasn't necessary. I would not recommend this place.

Highly recommend this business. We have a trailer with a tenant. The freezer wasn't working…read morecorrectly. We called several businesses and they would not help us. Tom immediately knew what the problem was, fixed it and didn't charge an huge fee.

Bill is the greatest! He does everything, is reliable, and kind. I had a propane leak and was…read moresleeping in sweats and a beanie because it was so cold. I called several different RV repair places and not only were the prices astronomical, they told me that I had to wait a week. While I understand people being busy, I wasn't upset just freezing at night! I came across Bill's number and he said "I'll be right there" He showed up like he said he would and I was back in warmth in no time! Great customer service and an honest man that isn't just about the $

From the owner: roof reseals-awnings-roadside assistance, plumbing, HEATING/AC, generators, electrical,…read moretroubleshooting, axel service, brakes.

Went there to utilize their dump station, the staff were very friendly when I called. Will…read moredefinitely go there again.

Fellow Yelpers beware of JR mobile service.... and they seemed to have just opened an RV dealership…read moreand parts/ service... So I called my RV company and was told to contact them because forest river had contract with them, ok so did as I was told. Called up the number on here, and the number given JR himself answered stated there is a $150 flat rate fee that they charge and that covers them coming out 10 times, ok sounded like a good deal right. Schedule an appointment for them to come out to Check out our AC unfortunately these guys don't know what they're doing.... they told us we needed to have the AC set at 85 in order for it to automatically turn on and off so he went ahead and told me to wash the filters on the AC, and also to cover one of the vents in the main living room area to allow for my ac to pass through. This to me seemed stupid, the charged an additional amount for them being there and inspecting my trailer for 30 minutes if that, and to add some of that silver tape to the AC. He called my husband and told him it would be a total of $250 for labor and parts!!?? What parts??? The piece of metal tape?? Anyway he told us to try that for a week and if it didn't work give him a call... A week roles by, five him a call and just asked if there is anyway they can replace the AC unit we purchased extended warranty and forest river covers that if you have a forest river product which we do. Call him set up another appointment for him to come 9am rolls by nothing, we call and no response.. 10 am rolls by and nothing... call again left VM finally I got tired of waiting I request a day off work to be there, these people didn't even call they are unprofessional!!! So I waited for hours just hear back from them 5 days later that they were backed up and would send someone next week. So that happened he sent a male with one earring very Pettit male, he came and first off didn't even look professional. Comes in and tells my husband the best advice he can give is to drill a hole in the top of the trailer to allow for more ventilation !!! What a joke!! Who would ever advise that, clearly he doesn't know any tampering you do to your trailer takes you out of warranty!! Hah! Wow so he came pulled the lid off our AC and added some silver tape to the back of the ac wiring... we called again to see if JR would be able to put in for a new Unit from Forest River, never heard back from anyone. I have heard other people complain about this JR person and the company, they are a joke and unprofessional. Don't be fooled look for someone who knows what they are doing please!!

They are an awesome company. Joey takes great pride and always communicates with his customers.read more

If you want your RV sitting in a lot for months, take it here. She has a couple of her hired…read moreworkers, but most of the work on my RV was done by off-site guys. She had my generator removed my the "almost" mechanic from next door and another fellow from down the way. Neither of them know sic @ generators.. Instead of disconnecting the cable from the batteries, they cut it. The collision damage was repaired very professionally. Again, it was farmed out to some young man moonlighting from some other repair shop. She rammed into the back of my RV, and never paid for, nor repaired the damage. It was impossible to contact her. Her daughters, friends or whoever would answer the phone meet me at the gate, and they would always meet late. THINK TWICE BEFORE YOU TAKE YOUR RV TO THIS SHOP !! THYS DON'T KNOW WHAT THEY ARE DOING.

We phoned Ray and he scheduled an appointment immediately to repair an electrical problem in our…read moretravel trailer. He arrived the next morning, diagnosed the problem, and replaced the part within 2 hours. Ray was punctual, professional, and a really nice person. We could not be more pleased. He will be our go-to when we are staying in this area.

That horrible feeling when you are away from your home turf, have a problem and don't know where to…read moreturn! That was me yesterday and today I'm at ease after dealing with Ray at CGR. Over 40 years in the RV biz, and it shows. How often can you find a RV mobile repair service with an actual certified technician (RVDA and RVIA) for solar and total RV repair. My issue might not be completely resolved, but we eliminated all but one possibility, and that was a huge help. The answer hopefully will be known in a few days. But I wasn't pressured to spend more money without Ray being certain. I was in Idyllwild; he came to me from Hemet. I trust him. If I have need for more services, I'll surely call Ray at CRG.