I Have been coming to see Veena for 8+ years, she has always been amazing, nice, courteous and her…read morespa has always been extremely clean and well taken care of.

Professionalism is beyond classless at this massage salon. Paid for one hour, got 50m, plus my…read moremasseuse walking in and out , maybe about twice. The issue wasn't the quality of my massage, but my girlfriend's, who took a male masseuse, which was not an issue, but she is traumatized from being violated by the male masseuse who uncovered her towel(not a sheet) when she was on her backside, and completely exposed her breasts without permission. On top of that, he was leading up into her inner groins. My gf spoke to the main boss, but if she had apologized instead of justifying it with "well you said ok to male" and "he no speak English", welp, she said she's had many massages w male masseuse and that has never happened in the past. We asked for the money back, which was given. She's just worried for future women, because she still feels violated today.

Im so happy Penny is back. this location was closed for a few years and now open again from 10am…read moreto 6pm Monday through Saturday Sunday closed. Penny is very knowledgeable and her staff is too they work hard and give excellent massage for stiff neck and all over body massage. Customer Service excellent Ask for Vivian if you need deep tissue. Penny for relaxing but she does deep tissue also you can't go wrong whom ever u have. I missed Penny and it's been hard to find a replacement when they were closed. I'm so happy she is back and open again.

Coming for the first time was a nice surprise. I love Thai massages every since my wife gifted me…read moreone some years back. The only problem is that Thai massages are usually crazy expensive, making getting them difficult when we're currently on a budget. I'm always a bit scared going to these massage places because I've had a lot of bad experiences(as I'm sure many of you reading this have as well). Thankfully, after setting up an appointment, I was paired up with a massage therapist named "Pinky". I really cannot say more about how wonderful she was. She asked me where my body was aching and she immediately started working on my back with expert precision and pressure. I was impressed the whole time because she always knew where and how much pressure to use. Pinky is the best! Thank you so much for an amazing massage! I will be back!

Just wow! This was hands down one of the best massages I've ever had. My mom and I booked the…read more60-minute foot massage, and we were both blown away from the moment we walked in. The atmosphere is so peaceful and inviting. The space has a pleasant scent, the lights are dimmed, and relaxing music plays throughout the session, making it incredibly easy to unwind. At the beginning of our massage, they left the door open, which let in a nice, cool breeze that made the experience even more enjoyable. The massage therapists were amazing--they knew exactly what they were doing and applied the perfect amount of pressure. Every minute was relaxing, and we left feeling refreshed and rejuvenated. I seriously can't recommend this place enough. 20/10! I already can't wait to come back and book a full-body massage. If you're looking for a clean, relaxing spot with talented therapists, do yourself a favor and book an appointment!

I've came before and had good experiences , today I go in and the lady who gave me a massage was…read morevery pushy with what I service I chose , I explained I'm pregnant how can they do my massage and they said lay on side, I ended up doing a 30min foot + 30 min body . I always keep note of my time and the massage went under the hour , the setup for pregnancy is just a pillow to hold while u lay on the side , and just overall the massage was meh. I usually tip $10 but honestly I didn't feel like it today , the lady waited at the door basically blocked it n asked for a tip lol I gave her $5 cz ok I guess she has to eat too right , but she blocks the door and points to a sign saying "$10/$15/$20 tip suggested" I laughed n gave her the other $5 im too pregnant I don't feel like arguing I came for a relaxing treat during this pregnancy , wouldn't recommend & Won't come here again

Pretty mediocre, the masseur doesn't have much professional shiatsu pressing techniques, feels like…read moreit's my family giving me massage amateur, but it's not bad to the point that I wanted to just walk out though. Foot massage is just fist rolling all the way, no pressure point shiatsu, feels like a multipoint foot massage rolling machine I have at home. Price is average price, same with most stores around this area, 10 dollars more per service than San Gabriel area. Gave 10 dollar tip but the masseur complained it's too low because it's late, he seems mad about it.. but this is their store's operating hours....

This is my 2nd time being here. The first time I was here it was a pretty good experience. The…read moremassage was great My second time being here today was uncomfortable and bad. The woman who did my massage didn't give me her name when I asked. I got a 60 min body massage which is $50 and a facial that's an extra $10 so my total was $60. First she did the facial and it was okay she then told me to go into one of the rooms with a curtains a cover. She told me to undress so I can have the body massage. (When you do the body massage as a female you take off everything including bra except your underwear.) now I had no problem with this the first time I was here. But this time there was a camera that was in a high position that I spotted looking directly at me. Once I looked at it, it turned in the opposite direction. I was becoming very uncomfortable. I took off my clothing but kept my undergarments on and laid on my stomach. She came in and unhooked my bra and slid it off of me. Once the massage was over she told me to change and meet her at the front. I covered myself with a towel and looked to see if the camera was pointing my way and sure enough it did and once again when I looked at it turned the other way. I went in a corner where the camera couldn't see me and put my clothes on. And that surely has to be an invasion of privacy. This made my experience bad and uncomfortable. So I only planned to pay the $60. I went up to the front and she asked me about a tip. I initially wasn't going to tip because of how uncomfortable I felt, but I felt that she did a pretty decent job on my massage, not professional or above average. It was mediocre and decent. So I said I'd tip her 5$ she laughed and said "it's okay you can tip $10 instead" I said no and that $5 was fine. She looked at me in disgust and charged me. So I was expecting a total of $65. She was silent throughout this whole transaction and then gave me my receipt and waved me goodbye. I looked at the receipt and she charged me $67. So she tipped herself $7. I was mad but I just let her have the $7 and not make a hassle and walked out. In all this I may be seen as dramatic or something negative. But I would want anyone to know all of this. Because when you get a massage you WANT to feel good. To feel at ease. Why get scammed about this. And this was the receipt. I will not come here again.

It's ok. I went with my sister and they put us in the same room, well they kept talking then they…read morefinally went silent, but then one of them kept using her elbows to massage, my sister told her to please not use them as she was doing it to hard, she stopped but she continued, so before they actually start massaging you they kinda massage you on top of the sheet, I think to loosen up the body, and they get less tired since there's no oil involved, then the one massaging me kept going and going, while the one massaging my sister had already started with the oil, and mine hadn't even started, I think she took like 25 minutes (if not more) to actually start, we paid for 1 hour and 30 minutes, so I'm guessing they did what they did so they wouldn't get tired, but if your going to do all that they don't offer it. The next day my sister's body hurt really bad, she even had bruises (and she's not one easy to bruise, that's me) because of the elbow massages even though she told her not to. So won't be coming back.

My former massage therapist moved out of the city so I was on a hunt for a new one. Found lavender…read morespa on yelp and decided to go give it a try. Prices were very reasonable, a massage was tailored to the amount of pressure you want! Facility, rooms and lobby all appear to be clean, neat and in order! I got the 30 minute foot and 30 minute body combo massage. It was super relaxing. I think the next time I try the full body massage!

Amazing service will definitely be coming here from now on. I absolutely love the service. Everyone…read morewas so sweet and welcoming!! They use great aromas wonderful atmosphere, relaxing music. Was super helpful explaining their services and prices.

My daughter and I had massages with Amy and Vivian this week and they were both exceptional. The…read moreonly hang up which got resolved is that someone came into my room as my massage began and told me that I had made the massages for 11:30, not 10:30. I had even called the day before to confirm that it was for 10:30. Massages were wonderful and the tea offered to us afterward was lovely. We will be back.

The ladies that worked there were so nice! During the massages, they would check in and ask if…read moreeverything was fine

West Covina Massage Spa (aka Refresh Health Center) recently opened in our neighborhood and my wife…read moreand I decided to stop in today to give it a try. We both took advantage of a 1-hour Full Body massage for $20. So, let me break it down, the $20 massage was half hour on the feet and lower legs and half hour on the back, neck, and arms. Mine was in a side area off of the lobby and my wife was in a private room. Our masseuses (and I believe owners) were Johnny and Aimee. Both massages were very good for really focused on being therapeutic, rather than relaxing. The massage areas were very clean. I used the restroom before my massage and it was clean and in good working condition, as well. Johnny and Aimee were both super friendly and offered insight on exercises we could do to help stretch and relieve stress between massage sessions. We'll definitely go back again. One tip, there's a rear entrance that's not too easy to see, it's kind of in the back of a little shopping center and the sign above the door only says, "Massage and Acupuncture". The same for the main entrance.

Just had my first massage here. This place is fantastic. The lady working was named Helen and she…read morewas so nice and sweet and was one of the best massages I've had (& I am very picky!) She checked in and asked what kind of massage I like and actually listened and provided just what I asked for. I will definitely come back here. Thank you Helen!!!

Horrible! First they want me to pay before services rendered. Then they're machine doesn't work to…read morereceive payment. Told me on the phone one price. Then says lady on the phone doesn't work there doesn't know proper information about prices. Never again!!!