Excellent experience! I came in with painful knots and persistent back pain and left feeling…read morecompletely refreshed. The therapist was highly skilled and worked out all the tension that had been bothering me for weeks. My back feels significantly better and the relief was immediate. The facility was clean with a great atmosphere. Highly recommend!

I love this business if you're ever stressed Come in and be relaxed. You will never want to leave…read more Friendly staff clean atmosphere peaceful with music.

The ladies that worked there were so nice! During the massages, they would check in and ask if…read moreeverything was fine

West Covina Massage Spa (aka Refresh Health Center) recently opened in our neighborhood and my wife…read moreand I decided to stop in today to give it a try. We both took advantage of a 1-hour Full Body massage for $20. So, let me break it down, the $20 massage was half hour on the feet and lower legs and half hour on the back, neck, and arms. Mine was in a side area off of the lobby and my wife was in a private room. Our masseuses (and I believe owners) were Johnny and Aimee. Both massages were very good for really focused on being therapeutic, rather than relaxing. The massage areas were very clean. I used the restroom before my massage and it was clean and in good working condition, as well. Johnny and Aimee were both super friendly and offered insight on exercises we could do to help stretch and relieve stress between massage sessions. We'll definitely go back again. One tip, there's a rear entrance that's not too easy to see, it's kind of in the back of a little shopping center and the sign above the door only says, "Massage and Acupuncture". The same for the main entrance.

I just came from this massage place and I must say that it is one of the best massages that I've…read morehad in a long time. They actually knew how to massage your body... None of that soft, non-pressure, just rubbing your body crap. I had knots on my shoulders and had mid and lower back pain from sore muscles and she worked those areas and got me feeling very good again. So, thank you Tiffany! They were very nice, welcoming and beautiful too! The place is very clean and quiet unlike the other places you hear people/other workers talking in the other rooms (that can be annoying, especially when you're trying to relax and enjoy your massage). So, I highly recommend Shan Yi Massage!

The massage was really good and the ladies working there were super nice, wait time was a bit long…read morethough.

Horrible! First they want me to pay before services rendered. Then they're machine doesn't work to…read morereceive payment. Told me on the phone one price. Then says lady on the phone doesn't work there doesn't know proper information about prices. Never again!!!

Just had my first massage here. This place is fantastic. The lady working was named Helen and she…read morewas so nice and sweet and was one of the best massages I've had (& I am very picky!) She checked in and asked what kind of massage I like and actually listened and provided just what I asked for. I will definitely come back here. Thank you Helen!!!

It's ok. I went with my sister and they put us in the same room, well they kept talking then they…read morefinally went silent, but then one of them kept using her elbows to massage, my sister told her to please not use them as she was doing it to hard, she stopped but she continued, so before they actually start massaging you they kinda massage you on top of the sheet, I think to loosen up the body, and they get less tired since there's no oil involved, then the one massaging me kept going and going, while the one massaging my sister had already started with the oil, and mine hadn't even started, I think she took like 25 minutes (if not more) to actually start, we paid for 1 hour and 30 minutes, so I'm guessing they did what they did so they wouldn't get tired, but if your going to do all that they don't offer it. The next day my sister's body hurt really bad, she even had bruises (and she's not one easy to bruise, that's me) because of the elbow massages even though she told her not to. So won't be coming back.

My former massage therapist moved out of the city so I was on a hunt for a new one. Found lavender…read morespa on yelp and decided to go give it a try. Prices were very reasonable, a massage was tailored to the amount of pressure you want! Facility, rooms and lobby all appear to be clean, neat and in order! I got the 30 minute foot and 30 minute body combo massage. It was super relaxing. I think the next time I try the full body massage!

Just wow! This was hands down one of the best massages I've ever had. My mom and I booked the…read more60-minute foot massage, and we were both blown away from the moment we walked in. The atmosphere is so peaceful and inviting. The space has a pleasant scent, the lights are dimmed, and relaxing music plays throughout the session, making it incredibly easy to unwind. At the beginning of our massage, they left the door open, which let in a nice, cool breeze that made the experience even more enjoyable. The massage therapists were amazing--they knew exactly what they were doing and applied the perfect amount of pressure. Every minute was relaxing, and we left feeling refreshed and rejuvenated. I seriously can't recommend this place enough. 20/10! I already can't wait to come back and book a full-body massage. If you're looking for a clean, relaxing spot with talented therapists, do yourself a favor and book an appointment!

Dear Management, ​I am writing to bring a highly…read moreuncomfortable and unprofessional incident to your attention that occurred at your location on 06/12/2026 at approximately 7 pm. ​I am a returning customer to your business and have always enjoyed my visits. However, my experience with my massage therapist, a taller Middle age Lady, was entirely unacceptable. ​After completing my session, I handed her a cash tip, which I consider to be a fair and standard gratuity. Instead of accepting it professionally, the therapist stood in the doorway, physically , and demanded more money. ​This behavior was incredibly intimidating and left me feeling deeply embarrassed and uncomfortable. A tip is a voluntary reward for good service, and being cornered and pressured for more cash completely ruined what was supposed to be a relaxing experience. ​Because of how I was treated, I no longer feel comfortable returning to your establishment. I wanted to bring this to your attention so that you can address this behavior with the staff member involved, as no customer should be made to feel trapped or harassed after paying for a service. ​I look forward to hearing how your management team intends to handle this matter. ​Sincerely, Victor G.

Came in for a foot massage for 2. A very friendly man and woman took care of us. Was definitely…read morevery relaxing, will be coming back again. They massage your shoulder neck arms and back while you sit up though, the only thing I would change is maybe ask them if we can lay down for that portion of the massage. Clean place!

Females not welcome. Def a "happy ending" kind of place. You will talk to someone through a covered…read morescreen because she's most likely in lingerie (or naked) and will not come out to the front to greet you

Went for hour massage, someone came in after for 30 min massage, she put me in room with hot stones…read moreand left to attend other customer. Got dressed and looked for her, she's the only worker there and tried to juggle 2 massages at once. I walked out and will dispute $62 credit charge.

Firstly - the reception lady kicked out a couple in robes who were waiting for foot massages in…read moreorder to lie that we had made prior reservation (we were walk ins) and take me and my mate as we wanted the more expensive body massage. Secondly - they only had one masseuse and the reception lady. I got stuck with the receptionist. She asked "medium or hard?" I said hard. I had been looking fwd to working on a knot all week. Upon first touch, I knew I would walk out unsatisfied. If this was a caress your skin place, I'd be happy. But massage this is not. Thirdly- lady kept walking out to talk to walk ins. Never said a word to me and kept walking in and out. Leaving my door open and unattended. Walked back in without so much an apology or care. How this place received reviews is beyond me. I've gotten way better massages at airports and 15 dollar locations. Visit this place only if you feel charitable. If the 110 dollars spent here can save someone else money, then at least that would be a saving grace. I'll gladly be a martyr to save another their money.