I got my first ever Brazilian with Crystal and the whole experience was so much easier, and…read morehonestly more fun than I could have ever expected. She made me so feel comfortable and explained the whole process while keeping the vibes right. I cannot recommend her enough!! so worth it!

I've been coming to this location for over two years, and I couldn't be more satisfied. Kathleen…read morekeeps me smooth from the neck down, and I never feel awkward during the bikini wax. The only thing I'd change is the music, but you can't have it all! Hint: if you're having the full service, put your shirt back on after the underarm wax. It can feel cold in the room!

Update: I've been coming to Spa Mom now for 8 months, and…read moretrust me- I try to get in for a "pamper me" appointment once every 3-4 weeks. Each time I leave my appointment, my skin is glowing! Andrea provides a relaxing and cozy environment so you can just enjoy every second of your self-care time. She has also introduced me to an array of products, at my request, so I can continue to pamper myself at home. And believe me: she uses the best products on her clients. Note: It is not uncommon to pass out from the extreme relaxation. Yes... she's that good. Aside from the calming atmosphere, sensational facials, and Andrea's attention to detail... she really is just a genuinely amazing human. Andrea lovingly devotes her spare time to help underprivileged children and regularly accepts donations of school supplies and clothing for them. Of course, she doesn't "pressure" anyone to donate. But I absolutely adore her outgoing and caring nature, and how she invites others to be a part of it, if they would like. In my opinion, we could use more Andreas in the world. Bottom line: We all need to have self-care days, and I'm happy to have found Spa Mom for that! Thanks to her hard work and positive energy, I always leave feeling AMAZING... inside and out.

A wonderful first time facial for my teenager. Andrea took the time to figure out what my daughter…read moreuses, her activities and eating habits and then explained every step of the facial. She also gave us some great tips to use everyday. A very relaxing environment.

I've been coming to Urban wax for about 10 years now and have always had such a good experience. I…read moretypically go to JP and she is amazing. She always makes the process quick and makes me feel comfortable. All of the girls are friendly and professional

The girls in the front were so rude it was my first time and made me feel so uncomfortable! I can't…read morebelieve how rude people are ! last time I will come here.

Kylei is great always consistent attentive and really cares about her work !…read moreShe always goes above and beyond !

Jazz was great, professional and timely. Highly recommended and I will be back! Hello Sugar had a…read moregreat complimentary waxing session and I decided to give it a go - a little nervous! This company is expanding rapidly and I was nervous about getting a male wax job, but Jazz was great! The wax itself was quick and efficient, hurt much less than anticipated, and I was in and out before it took my partner time to get her lashes filled! Thanks again Hello Sugar!

I had a great experience with Amanda! I did get a lash lift for the first time and I love the…read moreresults. It is also a very relaxing environment. Will definitely rebook! So glad I found her studio.

Amanda is incredible, there is no one better in all of Arizona for facials and lash/brow services…read more I travel frequently and often forget to book my appointments ahead of time -- somehow, Amanda manages to always fit me into her super busy schedule. She goes out of her way to accommodate a tight turnaround by working miracles. The other incredible thing about Amanda is that she's an absolute perfectionist and won't be happy unless the exact desired result is achieved. I once wasn't able to stay for the full brow appointment, not giving Amanda time to clean my brows up and she followed up with me and asked me to come in, free of charge, whenever best for me, just to finish the job perfectly. There is no one more experienced or knowledgable in the Valley, Amanda is elite.

Apparently, it is their normal business practice to cancel appointments if they don't like your…read moreinsurance. I checked in early, from the link they sent me via SMS on Monday. Tuesday they canceled my appointment and left me a voicemail that I didn't receive. So Wednesday morning when I show up for my appointment they let me sit for 90 minutes before they figure out what had happened. Then they act like they're doing me a favor to squeeze me in, about 30 minutes later. I got the least thorough examination I've ever received from a dermatologist. I was in that office for right at 2.5 hours. Worst experience I have ever had with a doctor. They should teach classes on how not to run a business...

The decor is ugly and the front desk receptionists are incompetent and rude and don't know how to…read moreschedule correctly or make the customers happy.

(Posting from my Husband's Yelp Account)…read more I normally don't write reviews but Jill is simply one of the most talented, knowledgeable, and perfect waxing professional I've gone to. (I'm east indian with a very dominant hair growth gene. Basically, I get a 5:00 shadow on my legs within 1 hr of shaving them. I did full body laser hair removal for three years and still need to wax. I could be a bearded lady at the circus if I didn't maintain a consistent wax schedule. Sooo what I'm saying is I've been to a TON of waxing places and very qualified to write this review, AND you need to read this seriously.) (1) She is very open and realistic with setting expectations. However she listens carefully with your goals, and will make sure to try whatever is possible to meet or exceed them. Jill has mastered her craft. (2) Her pricing is competitive. She's not the lowest but she's also definitely not the highest. But the quality of work it is equivalent if not better than one of those super snobby high end waxing boutique. The franchise Waxing places are way over priced and Jill's prices beat them! (3) she is always ON TIME and efficient. (4) she is fun! We'll listen to a podcast or just talk. And it is always a fantastic time. (Its kinda awesome to walk smiling after getting your hair ripped out) (5) the quality of her wax and products are great! I have not broken out, have any skin tears, or anything. I can leave with confidence that my skin is presentable within a few mins/hrs. (6) she's so detail oriented. She's the first and only waxing pro whom I've never had to check if there was a spot missed. I don't know how she does it, she NEVER misses! In conclusion,just go to Jill. Decision made.

Jill = so fun! I had never had anything waxed before I visited today, so I was a little nervous…read more She made the whole process pretty laid back, and we had a good conversation. Also, her prices are way better than anything else I could find! Finally, if you're worried about it hurting, don't be! It tickles more than it hurts. :) Jill for President!

Ask for Ashlyn! always have a great wax result with Ashlyn!…read moreShe is detail oriented and skilled at making it as painless as possible. She is personable and it's just an overall comfortable experience!

Another flawless waxing by Aaliyah! She is thorough and detailed. She takes her time to ensure you…read morereceive the look and outcome you want. I was blessed (?) with thick Italian eyebrows. I've gone through numerous waxers and threaders over the years and I am so grateful to have found Aaliyah! in the past I've been happy with the results of waxing and\or threading but with Aaliyah I'm an ecstatic!! And she's so super friendly which makes the process even better.

I used to recommend this business to people in the Arcadia area but I won't anymore. I had some…read morenot-so-great customer service from them in the past but let it go as I assume maybe the receptionist was just grumpy and having a day. But it was on more than one occasion. It seems like they're annoyed if you ask questions. Which is usually what people do when they are uneducated about what you're asking and get uncomfortable. I was asking the receptionist who the first tech was that I saw who moved and then came back. Instead of making it a smooth conversation by just looking at my past appts to see who my techs were, she said, "do you remember their name?" No I just know it was the first girl I saw." "Ok well you've seen 3". Ok so the first tech." It was just going back and forth like she wanted to make things difficult and to keep asking me questions guessing the name of the techs. So I asked her if she could read me the names of the techs so I'm not guessing. Why do people purposefully make things more difficult? I am a Fitzpatrick 4 and when I called to ask about the Fitzpatrick scale, the girl didn't know what a Fitzpatrick scale was. Not a good sign. I only decided to come to hello laser for the specific laser GentleMax-Pro and they are extremely close to where I live. So basically out of convenience I'll give them a go. It wasn't until I called about one of my last appts out of 6 to see how long I should be off hydroquinone before doing laser. She didn't know what that topical cream was, which is shocking as it's a BIG contraindication with laser. She said, "I'm sure 48hrs is good." I said, "oh wow, really? Only 48hrs? Are you able to ask to make sure? I don't agree with guessing when it comes to laser and people's skin." She abruptly repeated again, "48 hrs." So I decided to wait 2 weeks to be sure and then go in for my laser. Glad I did. The lack of education and care of their customers, is frightening. Be careful customers. Laser is not a device to play around with. Once something goes wrong it's nearly impossible to undo. With laser studios, you sign your life away so they can't and won't be held responsible if something goes wrong. Even if they guided you incorrectly. Those girls have way too much downtime and not having enough knowledge. Maybe they should be studying so they can learn proper contraindications with medications and devices before booking anymore appts. And stop arguing with customers. It's extremely unprofessional.

I'm VERY much into the BEST customer service, best solutions. and best pricing...and I received all…read more3 plus the bonus of a beautiful and clean interior. So here I am letting you know that Erica (supervisor) was so kind, the receptionist was super adorable, and Dr. Kira was very professional, gentle, and informative. I felt very safe and comfortable receiving a brand new service (filler) and I am EXTREMELY happy with my results. I was scared because I've seen what I would deem as disaster-results on other people from OTHER medical professionals, but I chose Hello Laser based on the before and after photos, the phone conversation I had with Hayley (the Scottsdale supervisor...Phx is closer to me so I chose the Phx location), and the conservative approach! Just do it!! Hello Laser is amazing! All of them in every location!!!!

Love my hair cut. Discussed with me what I wanted and gave suggestions. Cute place and kind people.read more

Nizalideo wonderful, skilled and is genuinely kind and patient. It's good to have one person doing…read moremy hair and not multiple people.