Ask for Ashlyn! always have a great wax result with Ashlyn! She is detail oriented and skilled at making it as painless as possible. She is personable and it's just an overall comfortable experience! read more

Another flawless waxing by Aaliyah! She is thorough and detailed. She takes her time to ensure you receive the look and outcome you want. I was blessed (?) with thick Italian eyebrows. I've gone through numerous waxers and threaders over the years and I am so grateful to have found Aaliyah! in the past I've been happy with the results of waxing and\or threading but with Aaliyah I'm an ecstatic!! And she's so super friendly which makes the process even better. read more

Ana and Aaliyah are probably the BEST waxers there. So friendly and they do a phenomenal job. Anytime Ana waxes me I always last 6 or 7 weeks with very minimal growth. Everyone is super accommodating too so that's a plus. Unfortunately, this last wax I had to get last minute because of a surprise valentines vacation. I saw someone different but I don't remember her name. She didn't use any serum or anything after the wax and barely applied any pressure. I had to be on the road shortly after my trip so I didn't check until I was at my destination and there were entire patches of hair EVERYWHERE. I know they have their policy for clean ups if anything was missed but I was going to be out of town for a week and a half so that would go well beyond the time frame. I was so embarrassed with my partner. Looking all patchy like that especially on Valentine's Day :( bruh. There was significant growth after a week and now 2 weeks later I look exactly how I did when I came in AND I have SEVERAL ingrown hairs now which never happens. The occasional 1 or 2? Sure. But 15+ is insane. I'm driving myself nuts with exfoliation and extraction. read more

I scheduled an appointment online and made sure to come a little early to fill out the forms. The lobby is dingy and outdated and the front desk is not totally friendly. Very get in and get out attitude. Either way Haley, the lovely lady that did my wax was very quick! Brazilian in less than 15 minutes, and she held good conversation. I didn't feel any excess pain or discomfort, I just wish she applied pressure after the strips and she never asked how the temperature of the wax was for me, and it was kind of hot I had to say something halfway through. read more

European Wax Center - Waxing Near Me - Phoenix, Arizona

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I went here for the first time yesterday. Everything went great. I got mustache and underarms done. I made an appointment online, filled out the first timer forms online and got in on time. The entire staff was friendly. Apparently there is a discount applied for first timers which I didn't know about until I was paying and there was almost $30 taken off. She didn't even have to tell me about the special, but she did. Bonus points. I got free samples of the serum that they use. This place is closer to my work than the other chain I go to. So if I ever need an appointment right after work, I will definitely be back here. It also helps that they run longer hours (daily) than the other place, so who knows? Maybe I'll drive a little further out on my days off just to get to this center. read more

I'm expected to arrive to my appointment on time, but they don't even have the decency to have the wax ready and warmed and expect me to wait over 30 minutes for my appointment. But if you arrive late, it's the end of the world. I will be finishing my prepaid wax passed and taking my business elsewhere. There are so many better businesses out there. read more

I booked an appointment on the app and while I was en route after having packed my kids up got a text my appt was cancelled. I was already driving up and went in. I was told I could be accommodated and scheduled for 5 pm with Marissa. After waiting 20 minutes in the lobby with my kids I was told I had to reschedule. i then was told there was a note to not be scheduled with Marissa. I explained I was okay to see her or anyone especially because I had my kids. She went back to talk with her and came back and said she was refusing to see me. Ive been coming here for 3+ years and Ive never been more disappointed, humiliated, and upset!! Ill be calling corporate for my refund for this wax pass and go elsewhere. read more

So I was a constant bouncer of places to get my eyebrows waxed (often just where it was cheapest) and my eyebrows were a wreck. I came here and saw suggestions for Chelsea as my expert and Its the best choice I've made in a long time.....lol I never saw myself being a regular but now I have a couple different packages on my account and I couldn't be happier! She takes her time and works to help with grow out and shape from appointment to the following appointment. My weird gaps have finally grown out and they have great shape! I recently had someone ask me who does my eyebrows and it's the first time I've had someone ask in my entire life! Chelsea deserves 1,000 stars. read more

I went here for about three months and while my aesthetician was amazing and so nice and friendly, I recently cancelled my visits because the three times that I went to pay and leave, I felt INCREDIBLY pressured to purchase a Wax Pass. No, I don't feel comfortable throwing down $350 on the spot and I shouldn't have to explain WHY I don't want the Wax Pass. I get that's how they get you. Offer the half off wax on your first time and then every single time, pressure you more than a used car salesman to get that commission. Also, I feel that charging upwards of $60 for a Brazilian is astronomical, I only tipped my aesthetician because she was awesome and made it fun to go. The sales tactic though of making you feel guilty for not purchasing the wax pass? Sorry, hard no. I'll find a place in the future that doesn't do this, Thanks. read more

I've been to two locations and have seen about five different techs. Great experience all around. They do a bit of a sell with their packages and products but that is to be expected, and they're polite and professional about it. The techs go out of their way to make me feel comfortable and are pleasantly chatty to keep my mind off the process. Highly recommend! read more

Unfortunately I was called and told my wax specialist is no longer with the company... your turn around rate is pretty ridiculous. I don't personally love the idea of having a new waxer every few weeks. I also have to point out what's mentioned in so many reviews, pressuring people to buy a wax pass EVERYTIME they come is overwhelming. If you're that concerned with the increase in pricing consider being more reasonable in your services to begin with. I'll be cancelling further appointments and teaching myself to wax moving forward. read more

I walk in and even though the mask mandate has been lifted for 2 weeks now, they still asked me to wear a mask! When everybody in there has their mask on below their nose which renders The mask useless! What's the point? I don't want to wear a mask, I've already had covid and I have the antibodies. I will vote with my feet and I am walking away. You have lost my business. read more

I love my wax specialist Chelsea makes you feel comfortable and gets the job done. But your confirmation system sending an email the day of your appointment one hour before you are schedule is a BIG no! You guys no longer call a few days before appointment to confirm. What is the call center/office doing if they're not calling to confirm appointment. They're also not passing messages to managers when you ask to speak with one. read more

Thank you for always giving a comfortable and fun wax experience, which isnt always easy!

Jazmin does a great job, the facility is always clean, and the front desk staff is helpful and professional.

Absolutely love this EWC! The staff is so friendly and makes an uncomfortable situation very comfortable. The center manager was terrific and very knowledgeable. She welcomed me with a smile and even though she had a customer in front of me, she made sure to acknowledge me and let me know she'd be right with me. 10/10 experience. I will definitely return. read more

I've been going to Cristina for over a year and I absolutely LOVE her. I moved from CA and was having a hard time finding someone who did the job well and was friendly. She's so nice and fun which makes the visit always pleasant but I love how detail oriented she is. Overall getting waxed isn't a cheap thing, so I love that she is efficient but also makes sure everything is done correctly and according to what I want. If you're looking for a waxed, Cristina is your girl! read more

Came in from out of town and was able to get in for my down under wax. Ladies it had been a while since I had one and Trejai was fantastic. Super thorough and gentle. She didn't judge my "lack of self care" and was super friendly. Whether coming in from out of town or a local I highly recommend her! Thank you for a great experience, wished you lived in Illinois and could be my regular lady!! read more

Had my back waxed for my 10 year anniversary and all went "smooth" highly recommend them!

My aesthetician was great. But $40 for an eyebrow and lip wax. Are you kidding? Absolutely ridiculous. Do yourself a favor and pay $20 at Beautif-eye in North Scottsdale. read more

Chelsea was the best !!! She got everything was so quick and with me being pregnant she made it very easy and as less painful as she could !!! Thank you so much read more

By far the best EWC in Phoenix. The front desk staff is prime as is the management, who is also on site (take a clue Camelback). Elayna is my go to, perfect brows and wonderful conversation. A pure delight! read more

I just moved to Arizona and desperately needed to find my new eyebrow place! I did some yelp research and decided to check out european wax center based on their reviews! If you are a new client and you make your appointment online your first wax is complimentary which is incredible I couldn't believe it! Please be nice and tip your waxer though! I was a little frustrated when I typed the address in my phone that is on yelp. It took me to an edible arrangements store but I was at the correct address listed.. I called them worried that I was in the wrong spot but they told me I was in the correct parking lot I just had to keep driving down. It was pretty far from where I was so I'm confused why they have that address listed. I was just happy I was somewhat in the right place! When I checked in the receptionist went through all of the different deals they have. They have passes that save you money in the long run which is pretty awesome but I also think this might be better presented after the service. Especially if it's someone's first time there. My brow lady greeted me on time and brought me back to the room for my wax. It was my first time getting a "soft wax" and I was super impressed. It felt like she wasn't even waxing my brows, definitely a completely new experience to me. It was fast and easy. Initially my brows looked good to me in the mirror she gave me, until I examined them more up close at home.. I ended up making a follow up appointment but not sure if I will keep it yet. To be honest I was relieved my visit was complimentary. I would have been disappointed if I paid for what I got.. To give them the benefit of the doubt my brows were coming innnn, they hadn't been waxed in about 4 months. As much as I loved the soft wax because it didn't hurt AT ALL, it didn't get all of my hair. I have blonde eyebrows but I can still see my blonde hairs down closer to my eyelids. I think she probably thought that wasn't a big deal because it's blonde but I like my brows to be completely cleaned up and they aren't.. I also don't think she was able to shape them nicely because of the type of wax they use. I just didn't get the clean up I was going for but they look good so I'll give them stars for that. Again, still not sure if I'm going to keep my follow up appointment. I might give them one more shot and explain to them what I wish they did the first time to see if they can pull it off I'd say definitely worth your complimentary first visit to at least check them out! read more

I am here a couple times a month to prevent myself from becoming a full blown wilder beast. It is always a great time when, I am lucky enough to be greeted by Mac at the front desk. She is incredibly sweet and dangerously funny! Now, the lady that keeps my brows tamed, Hannah. She is seriously the best. She understood what I was going for and has done a fabulous job of maintaining. This is not the closest location to my house, but these two ladies make the extra miles well worth the trip. read more

Really disappointed in the service I got from Cody when I called to schedule an eyebrow wax. I told them I had never been to this location but have been to a European Wax Center before. They couldn't find my information when I was on the phone with them and while I was giving Cody my info, someone told Cody they found me in the system "suddenly". I asked "what location?" and she proceeded to tell me in Albuquerque. Mind you, I've never been to Albuquerque before. Just thought the whole situation was shady. Why lie and say you found me in the system to avoid putting me in as a new client? I was up front in the beginning about having been to a European Wax Center before. I wouldn't recommend coming here. Very poor customer service. Edit*** I made an "appointment" for 5:45 PM but on Saturday's they close at 5 PM. So glad I looked at the hours instead of wasting gas & time to a place that was closed. read more

Don't be late! I called to let them know I was running late. They told me more than nine minutes would have to be rescheduled. I arrived within nine minutes and they were already cleaning up. They wouldn't see me and asked me to reschedule to tomorrow. No thanks! read more

It's a shame because my wax specialist is really nice and she does a good job but I'm sick of being pressured into buying some other product they're trying to sell me or buy their wax pass every time I've gone in. Also why do I need to explain why I don't want one? That just makes me really uncomfortable and I feel like it makes the experience bad. I've only been here twice but I think I'm going somewhere else from now on. Also $60 for a Brazilian is kinda ridiculous. read more

To start, the wax they use is by far the best! I started coming to EWC since I moved to the area and have to say I'm totally impressed! My eyebrows have come to grow (or lack there of) in a strange pattern. They are fuller on one side, one won't grow in an area of my arch (on one side) and one is a millimeter higher than the other. Needless to say,....I was in need of help. I grew them out for a very painful month and went in to see what could be done. Today was my third time going and I'm happier each time. They are finally starting to take shape and working on evening them out. Elayna is so attentive and takes her time sculpting the shape of my brows, it's always always a pleasure. read more

European Wax Center - Waxing Near Me - Phoenix, Arizona

I have been to this location previously it's close to work it's not my usual location it's just okay here I usually go to happy Valley today which is great I went in and had a very bad experience with a rude waxer Christina she was in a very bad mood and waxed very harsh way she seemed to be in a very bad mood Really will not come back to this location again read more

I would tell you who my waxer is, but you guys might steal her. So she is my favorite secret. 4 stars Cz they are not on top of billing info read more

I've been going to this location for about 2 years, and have been with Kacey specifically the past few months. Love her! All the staff are really friendly, waxers and the front desk gals. I've had 3 different waxers over the course of a couple years and it's been consistent every time. read more

Clean and professional! Great Brazilian Wax experience with Cristina! Cristina was easy going, kind and professional. She was knowledgeable and answered all my questions, best of all she made sure my first time would be completely comfortable. Thank you Cristina! The front desk ladies are kind and informative. Highly recommend this location. read more

I have been receiving services from Elayna for a little over a year now and can say she is truly the B E S T! When I first went in for the First time she talked me through each step, made sure I was okay, and helped me keep my mind off the pain Now it's truly just a breeze With COVID-19 she and everyone are taking every precaution and sanitation requirement seriously! Thank you Elayna, I wouldn't go to no one else! read more

Not very good customer service at this location. Technicians have been fine but could use better help at the front desk.

I switched EWC'S to this one because my regular wax specialist left the center I went to. After reading the reviews for this center, I made an appointment with Chelsea. Best decision ever!!! My eyebrows haven't looked this good since my old specialist left! She listened to me and made my brows perfect. Chelsea is very nice and friendly and I enjoyed my appointment. She's also very knowledgeable and knows her stuff. read more

I've been coming here for 7 months or so, and I've had an incredible experience. The receptionists are great! Always very welcoming and smiling, and they get you checked in promptly. Erika is my girl. She is wonderful. I can't say enough good things about her. She's fun, engaging, and makes you feel immediately comfortable when you walk in the room. She was the first waxer I ever had to do a Brazilian on me, and I won't go to anyone else. She's constantly making sure you're comfortable, asking you questions every step of the way. I drive all the way from Tempe just to see her. The thing that I have to commend EWC on is not only the technicians they hire, but their late policy. If you are over 9 minutes late, you are marked as a no show, and I think that is more than fair. This is a very technical process and as the clientele, we need to be respectful of the time it takes for these techs to do their job and do it well. I came in a couple minutes late today, and I timed my waxing appointment. I got a Brazilian and my eyebrows done. I went in around 1:35 and came out a little after 2. If Erika had had another appointment after me at 2, I just put her behind schedule. That's why this no show policy is perfect. If you're past 9 minutes late, you're putting that technician behind for probably the entire day. EWC is amazing, and I love them! Keep doing you! I'll definitely keep coming back! :) read more

So i go to this location every time i get waxed but tonight when i walked in the door the receptionist was so AWESOME. I just wanted to tell upper management that you have an amazing wax specialist Kristina and receptionist #foreverhappycustomer read more

European Wax Center - Hands down such an amazing experience. If your thinking about going to this location i highly recommend Cristina! - Waxing Near Me - Phoenix, Arizona

I've been going to European Wax Center for almost 2 years at this location just to get my eyebrows done. I've never had a problem with this location, but today was an absolute disaster. I have thick eyebrows and all I asked was for them to be cleaned up a little. When I walked out, I had slivers for eyebrows and I was devastated. I lost my thickness and my arch in my eyebrows. They weren't even symmetrical! I honestly don't know how she could have messed them up so bad. Although the technician did a horrible job, I was treated respectfully afterwards and was offered a full refund and an eyebrow pencil, but its not like my eyebrows are going to grow back anytime soon. They even offered to help fill in my eyebrows after the fact which was nice, but I'm not sure how I will be able to fill them in once I get home. The technician who was kind enough to fill in my eyebrows afterwards was named Erica. I recommend her service because she was very sweet and knows exactly what she is doing, especially if you have thicker eyebrows! If you are going there, ask for Erica. :) OVERALL I was super disappointed in my last visit and I cried hysterically afterwards because it will take some time for my hair to grow back, not to mention I look horrible with my thin & non-symmetrical eyebrows. I'd give their customer service an AWESOME rating because their employees gave me a refund and were very understanding. read more

I'd always told myself that eyebrow waxing was a waste, why pay someone else when you can just pluck? But when I got in my car yesterday, looked in the mirror and saw all the hairs I'd missed, I decided I probably did need professional help. This location is right by my gym so I stopped in to see what it was all about. Come to find out, since I'd never been to a European Wax Center before my eyebrow wax was going to be free! Definitely a good start to this process. My esthetician was Becca and I really liked her style. She was friendly but also very informative, making sure I knew what she was doing at all of the steps and making sure we were both on the same page with what I wanted. I'm very happy with my eyebrows, so much so I'm mad I waited this long to get it done! I'm definitely going to be making this a routine visit going forward. read more

My sister and I went today for brow waxes. The establishment is spotless. Cleanliness is really important to me. My esthetician was Alexandra. She was very professional and explained everything she did before she did it. I've had many waxes and know the procedure, but it was a nice touch. When we arrived for our appointments we were told about their package prices. I'm a pay-as-you-go type person so I declined. It was not a hard sell and I really appreciated that. I made a follow up appointment in 2 weeks. read more