Wisam greeted me with a smile, answered questions and showed me products when I said what I needed…read more He carried the flooring to my car and arranged for the carpet installer. Everything went smoothly! Great guy!

We recently had new carpeting installed on our stairs. We got good service from Brad without any…read morepressure. Mike Knudsen installed it and was very good. We were very happy with our service.

Great crew and did an excellent job re siding my house with James Hardie siding…read more They took off my vinyl siding and did it with great care and kept the mess to a minimum. They were quick and efficient and attention to detail when it came to touching up and filling nail holes and making things even and square. They also consulted me when they ran into any issues and didn't just make assumptions but made sure I was in on the decision making. They are an APPROVED James Hardie siding installer!

Don't waste time with anyone else. This company treats you like family. Fast estimate with no added…read moresales pressure - provided all details of job. They provided locations of their other projects to visit to ensure our color choice was perfect. Evaluated existing insulation was perfect and 'saved us money'. Workers were courteous, neat and treated our house like their own. Igor and Andrew responded to every call promptly as if we were family. The crew was courteous and responsive. The result looks excellent. Went the extra mile and did a bit of preventative work as well. After the project a few unexpected things poped up but they return promptly and efficiently solved the problems. I'd highly recommend them to anyone looking for a job well done. Don't believe me? Call a few local contractors and see who they choose.

I recently had my whole kitchen renovated and I was initially unsure of what to expect as this is…read moremy first renovation. I was highly impressed with the customer service, skills and technique of this company. Yes, due to unforeseeable circumstances there was a delay in some of the cabinets arriving as they were from overseas. However, I think the communication through this transition was amazing. Dom Peluso made it happen... the finished product was beyond my expectations and I would definitely recommend this company for any future renovations to others looking. 100% professional and customer courtesy.

Buyer beware. If you do any level of new construction and/or renovation and timely and accurate…read moreordering and delivery is important to you, then stay far away from Prime Cabinets. From the designers to the ownership, everyone is a "yes man". The concept of customer service is lost on these folks; they simply do not care. Everything will look perfect until you pay that deposit and then you'll start to see the red flags. One thing will be written and/or recorded and you will receive something entirely different. The "designers" simply don't pay attention and you find out your order is wrong after it has been delivered, despite numerous confirmations beforehand. It is extremely challenging to work with people that say one thing and then ultimately do something else. The worst part is that as the customer, you are blamed. In my situation, I had visual proof (paper trail) showing that the designer made a major measurement error, even after final confirmations and after I was told all requests have been correctly submitted, and this was brushed off entirely. This is a clueless company. Customer service aside, the big issue is all of their cabinets are made overseas in China. This has nothing to do with quality but has everything to do with timing. From the beginning, you'll be waiting at least 12 weeks for initial delivery; everything is sent via boat in containers. If something goes wrong, you'll wait another 12 weeks (15 weeks in my case) during which time I was given continual lies about the order status: "it will be two weeks", "it will be two more weeks", "it has arrived", "it will still be four more weeks". Yes, you are reading this correctly. After being told "it has arrived", it was another four weeks until it actually arrived. You have to ask yourself: why would they lie about this? Or do they simply have zero control and insight into their own supply chain? I do not know which is worse. If you've worked with this type of cabinet company before, you'll know that something **always** goes wrong due to their incompetence. Had I known how clueless these people are, I would have stayed far away. This is what happens when you focus on price before quality. A lesson learned for me that I hope those reading this do not repeat. If you want speed, accuracy and quality, stick with a local company that manufactures locally. Cost may be marginally higher but you'll have a better outcome with more timely results. The response times will be faster and you'll get your order much quicker. Within one kilometer of this company are 10 other cabinet companies to choose from. Seriously shop around before even remotely considering these guys. Trust me, this will save you a lot of time and likely money too overall, with less headache. The old saying really is true: "you get what you pay for". Buyer beware.

Did a poor, poor job of installing laminate in bedroom, they…read moredid not level properly around closet tracks. very amateur job and this is not the kind of work one would expect from end of the roll.

So disappointed in the service I received at this location. Ordered first set of area rugs and…read morethey came absolutely wrong color. Re-ordered what looked like white rugs in the store and got them home and they were yellow. I called to let them know and was spoken to in such a disrespectful manner and told that the lighting watts in the store were much brighter than the ones in my home and i should consider changing my home lights. Why would I want my home as bright as a warehouse? Too boot, I was really made to feel like I screwed up and not offered any assistance to rectify the problem. Not even a store credit for future use, which i would have been grateful for. Instead the store owner/manager continued to say, listen, let me explain this to you ... I felt like he thought I was stupid. I would not recommend this location especially if you are a woman on your own.

We have used Ethical Flooring twice to select and buy hardwood flooring. Both times we enjoyed…read moreprofessional and prompt service. Their suggestions were well thought out and the pricing was very reasonable. About a year after buying installing the wood, we had a renovation done and it required ripping out some of our beautiful flooring. Kevin was able to find the same flooring that matched the shade that was sold to us the previous year. A great relief to my wife and I as we were very fond of the hand scraped planks that Ethical Flooring found for us. As we own a carpet cleaning company, we have referred a lot of our clientele to Ethical Flooring and they have all been very satisfied with the product and service from them. A great selection of carpeting and flooring options. We highly recommend them.

We are repeat customers because our first experience with Ethical was superb. No pressure to buy,…read morethoughtful help when asked and product delivered and installed on time. The installation crew was fantastic and worked around our clutter without complaint. We love our new floors and carpets and would use Ethical again in a heartbeat.

Great selection and fantastic staff to work with - honest, knowledgeable, responsive, and…read morerespectful. Im a repeat customer and I've referred my family, friends and clients to Absolutely Floored and they were all very happy with their flooring products and service.

Absolutely floored installed Appalachain hardwood throughout the main floor of my house, they did…read moresuch a good job. They came back and installed carpet on my staircase and its really held up great. I would highly recommend them.

We decided to change our existing carpet in the Master Bedroom, outside the Main Bathroom, and in…read morethe Second Bedroom/den. Having done a lot of our own research as to the different types of flooring available to us, our next step was whether retailers would have what we liked. We found many did not have the selection to give us more choice. We needed to find a good retailer who has good customer service and has staff who do excellent installation because we were not going to do it ourselves. At one big box retailer we were not too impressed by their impersonal sales staff, because they provided us with limited information on what would be involved to have the existing carpet removed and have the underlay and the new floor installed. A good friend had used Metrotown Floors and Interiors before and had referred us to contact them with our flooring project. So we made some time to contact them and to go visit their showroom. The showroom had a very good selection of all types of good to high quality flooring. The customer service representative Al Eris welcomed us as we came through the door. He asked us what was our plan and what needed to be done. Then, he made a home visit to measure the work space and bring up any concerns that needed to be addressed. For example, what baseboards could be used that would go best with the current door frames, trimming of the doors, and to consider that we may need to level the underground floor before installing the underlay and the new flooring. We were impressed by Al's professionalism and his attention to detail. So impressed that we chose to go with Metrotown Floors. Once we chose the underlay and flooring we wanted Al was quick to give us samples of the product, and he advised us of the cost estimate within a reasonable amount of time. He put the time and effort into understanding our needs and he was there for us before, during, and even after our job was completed. Reaching out to us to see if we had any concerns with the installation and if we are satisfied with his customer service and the hard working staff who did the installation. As such, it goes without saying that we would not hesitate to recommend Metrotown Floors and Interiors to all our family and friends. Sincerely, Kenneth and Nancy

Following a flood in my condo, Metrotown Flooring + Interiors came to replace my bathroom lino &…read morecarpets throughout the remainder. They were amazing to deal with especially during such a stressful time. Fast forward 3 years & my carpets were beginning to roll. I asked them to come take a look. Even though my warranty had expired, they went above and beyond to remedy the situation. They are professional, thoughtful & they take pride in their work. I can't recommend them highly enough.

Service, Quality, Value. Warm Hearth Heating ticks all the boxes. Love my new Regency Electric…read moreFireplace and everyone from Rick, to Yuliia to Brandon B and Coson could not be more professional and accommodating. .....Terry Leitner

I am a Contractor, and wood burning is a headache to me. Now I just sent all my clients there for…read morewood and gas. They're especially good with difficult customers.