Mom has been here for a week and a half, and she's doing VERY well. The ONLY complaint I've had at…read moreall is sometimes I've come in and her dinner is there, but she doesn't know how to raise her bed up so she's sort of lying there unable to eat. I know they only take people who are able to feed themselves (she is), so the kitchen staff may not think about it when they drop off their trays. I've mentioned it to the nurse, so hopefully that will be remedied. Mom has made so much progress...it's really amazing for someone her age who has been through hell. I'm very impressed with this place generally...everyone is very kind. If I had it to do over I would probably hire a sitter to help with mealtimes, but the confusion is wearing off and she'll be home soon...just a few more days. Thank you, Rapid Discovery!

After reading some recent negative reviews, I was hesitant to bring my dad here but ultimately…read moreafter touring, I gave it a try. There were a couple of things that I brought to the attention of management and they all acted promptly and fixed my concern. It has been a great stay so far and I'm very grateful that I chose to give them a try. Would recommend!

They claimed they could care for my dad and that they had beds available and then suddenly on the…read moreday that I was supposed to move him they messaged my case manager to say they couldn't take him, but they didn't say why. Turns out they claim that his paperwork stated that, he was combative. Upon getting his paperwork nowhere does it say he is combative! Not sure why they lied.

I love to give 5 star reviews but sadly this is not the time. My husband went in and we were so…read morehopeful that the two weeks he was scheduled to be there would help him recover from his month in bed while in and out of the hospital. Unfortunately, PAM was not up for the challenge. The nursing and tech staff were good enough. We enjoyed Cyndi, the Sarahs and Meliza especially. He had speech therapy every day. He had OT a few days and PT even less. So much less that in his discharge paperwork, the PT sign off was left blank. They couldn't even attest as to any level of progress. And PT was the main reason he was there. I inquired with scheduling and they said they were short staffed. I reached out to the CEO who came to his room and said she'd look into it and get back to me. Again, sadly no follow through. The OT intimated that he was difficult to work with and that may have been what PT encountered also - so blaming my husband for PT not coming? Really? I'm not saying my husband is the easiest guy in the world to work with but at least show up. I've already had one occasion to steer others clear of the disappointing results we saw and will continue to do so.

I was a patient at Pam Rehabilitation Hospital after surgery…read more The staff told me they could handle all my medical needs, but when I developed a painful rash that turned into an infection, they refused to let me go to the ER or follow my surgeon's orders. My surgeon had prescribed two important medications -- one for nerve-endin' pain and another to treat the rash before it became infected. The hospital removed both prescriptions and substituted ineffective treatments. The caseworker told me they were giving me the same medicine, but that wasn't true. Their own documentation confirms this. Because my nerve-endin' pain medication was withheld and the infection worsened, the pain became unbearable. My skin grew so sensitive that even a brush of fabric or a breeze caused me to scream in pain. Instead of helping, some staff made fun of me and yelled at me for reacting -- even though their neglect caused the problem. They also refused to provide the pain medicine immediately, even in that situation. I have documents and photos showing the difference in care, including pictures of my incision site two days after arrival and again five days later, clearly showing how the infection spread. Once I left and received the correct medications from my surgeon, the rash and pain began to improve right away. Please Look at the proof attached of the actual type of care they give before using Pam Rehabilitation Hospital for post-surgical recovery or wound care

I am grateful for the compassionate and personalized care I received from my therapist, Rich, and…read morebelieve he exemplifies the very best of the physical therapy profession. Cami was very efficient and diligent in scheduling and always welcomed people with a bright smile and greeting. This was a top-notch experience.

I've been using their rehab services for years and years--seems like nearly 10. I work with…read moreKimberly Greene, who has helped me with back problems, post knee surgery, strained rotator cuff. She's great; because of her I'm able to workout every day and I'm 72.

I stayed at this recovery house for a round two BBL. This place is amazing and the care is top…read morenotch! The last recovery home I stayed with was fancy from the outside but the care was horrible! The comparison to this recovery home was night and day. I felt like I was in the best hands that week and highly recommend them to anyone who is going back and forth between which recovery house to choose. The meals were wonderful and constantly cleaning being done! Hoping women read this so they have the same positive experience I did by choosing this recovery house!

If I could give Endeavor Physical Therapy zero stars, I would. This place has a serious integrity…read moreproblem. When a company fights harder for $45 than for doing the right thing, that tells you everything. They had me download an app for at-home exercises, never disclosed it would cost money. Then I get billed, plus a same-day cancellation fee tacked on. I called in February 2026 and was clearly told the charge would be removed and I could ignore the bill. Then another bill came. I called again, same reassurance. Then another bill. When I finally reached a supervisor, she was determined to collect the $45, citing "policy," despite their own team repeatedly telling me it would be resolved. I even offered to split it...denied without hesitation. Now they're threatening collections over a charge they told me multiple times to ignore. No transparency. No accountability. Just billing games. Avoid Endeavor Physical Therapy. Transparency and trust shouldn't be optional in healthcare, but apparently it is here.

DONT GO ! plenty of places where you actually get professionals, not amateur hour. 1 they cant…read moreeven file paperwork correctly and tell you little lies til they catch up then you get a huge bill. Even after speaking with Director Matt and he stated he would take care of the bill, months later with no returned calls drove up there and he did not stay true to his word. 2 They have no clue what they re doing... period ! Def look elsewhere.... if you as the director ( Matt ) cant hold true to your word, then its just all lies. wish could give negative rating

The professional staff is knowledgeable and competent. My problem with this facility is interacting…read morewith the non-professional staff members. They are often surly and antagonistic. At the prices I'll paying to stay here I'd expect a little more decorum. For instance: I had to call over 5 times to have room service make up my bed and do generic room maintenance. The employee who finally showed up changed the sheets but didn't even look in the bathroom to see if it needed service, then got all surly because I asked what took so long. This is not how to run a service facility. No other complaints with this facility.

We discharged my 91-year-old mom from Baylor Scott & White Institute for Rehabilitation - Lakeway…read moretoday after 13 days of hip fracture rehab. I've never encountered a more efficient, well-run facility in healthcare or any industry. The entire team was warm, caring, and deeply invested--daily huddles ensured perfect coordination, and everyone genuinely enjoyed helping patients. Mom came home stronger physically and mentally than before the injury, with renewed mobility, confidence, and even new friends among this talented, youthful staff. We feel so blessed she recovered under their loving, expert care. Thank you, BSW Rehab - Lakeway team--you're outstanding! Highly recommend.

Thank you all so much for working so hard with me we have a great crew! Thank you Lamont and Grant…read moreand David! I'm missing my favorite home girl's name but she knows who she is and I enjoy my work with her so much!

I have been seeing Xia since the beginning of the year and the transformation in pain level is…read morenight and day. Xia is caring, knowledgeable, funny, and extremely helpful. Going to PT has helped more than any medicine was able to do over the last several years. I'm so grateful to Xia and the team at CPRPT and have recommended Xia to everyone i know.

Lovely people and good care. It was better than expected. The food was good and there were not bad…read moresmells.

Do mess with this place! Very unprofessional! Called to set up a visit 6 times over 2 weeks. No…read morereturn call. Called and spoke to the receptionist, she told me maybe I need to consider else where. What good business do that! Ask to speak with higer up, he was just as condescending! Don't waste your time. Guess I'll listen to the universe and stay away

I have been coming to Integra for different issues since 2016. I started coming when I had bad back…read morepain while pregnant with my youngest child. I was certain I had a slipped disc or something, but the doctor recommended physical therapy. I was skeptical, but determined to do my due diligence. After coming for six weeks though, I am now a huge believer in PT. The therapists were able to get me relief and teach me how to do exercises that were safe for the baby and helped ease my back pain. In 2017 I came for knee issues after overtraining for the cap 10k. I came again this past year when I developed bursitis in my hip. Each time I have been injured I visit until I have consistent relief and then I discontinue therapy sessions and continue the work at home. I have only had to come the full six weeks once (that was when I was pregnant). Integra is totally cool with this because the whole point of PT is to get better. They don't pressure you to add extra unnecessary sessions. The first visit is an evaluation where they take a look at your issue, test range of motion, ask you about your pain levels and determine a treatment plan. Different injuries require different levels of treatment, more severe issues could result in multiple visits a week but most of mine have been once a week. After the eval, sessions usually consist of a 30 minute exercise session where a therapist walks you through good exercises you can do to strengthen your body in the area where you're injured and making sure you don't end up with any compensatory injuries. The second half of the session is usually some form of physical manipulation, for example, when I had bad back pain the second half was the therapist working out the tension in my upper back muscles. I would call it massage but it was not relaxing. It did, however, (eventually) result in relief of pain. I recently brought my 10 year old in for a knee injury and learned she has hyper mobile joints and weak hip adductors which can be a risk factor for injuries, so we will be working on strength and stability. I highly recommend Integra!

I cannot praise Priscilla and her team enough. Fast, efficient, caring and quality physiotherapy…read moresessions are making a difference with my shoulder injury and pain. This is my first time doing physio. I will admit, I was skeptical. But the technicians and therapists at Integra know their stuff. A little more each week, with two sessions weekly and home exercises, I am seeing progress. I am very grateful to all of them. Do the work. Physio is worth it, and yes, it definitely works.