Good service staff are friendly. Only problem is that they have a lousy food at cafeteria.read more

I cannot recommend this facility to anyone with a loved one who needs skilled rehabilitation or…read morehigh-acuity care. My family experienced repeated problems with severe understaffing that appeared to affect nearly every aspect of patient care. At times, it seemed there was only one nurse or aide responsible for as many as 17 patients. Whether that was the official staffing ratio or not, the level of care reflected a facility stretched far beyond its limits. The most upsetting experience was waiting well over an hour after using the call light for help with toileting. By the time anyone responded, my family member had already soiled herself. We ended up providing the care ourselves most of the time because we could no longer depend on timely assistance. On another occasion, a broken bathroom call light left her stranded for approximately 45 minutes, forcing her to attempt an unsafe transfer on her own and creating a serious fall risk. Unfortunately, these were not isolated incidents. During visits, I regularly saw multiple call lights going unanswered, families wandering the halls searching for help, and patients waiting far too long for basic care. At one point, while patients were waiting for assistance, several staff members were gathered in a back room eating together, leaving the floor seemingly unattended. Employees need to stagger breaks. The food was another major disappointment. This facility promotes itself as a high-end rehabilitation center, yet meals were consistently poor quality and lacked the fresh, nutritious foods patients need to heal. My family often felt compelled to bring outside meals, yet there wasn't even a microwave available for reheating food. I was also concerned by several operational issues, including the use of a shared open ice cooler instead of a more sanitary dispensing system. Delays in laboratory testing that could impact dialysis patients, where timely lab results are critical for safe treatment. There was no onsite lab and lab results were not posted or available for 2 days. What saddened me most was seeing vulnerable patients--including veterans and retired healthcare professionals--left waiting for basic needs such as toileting, hygiene, and assistance. No one recovering from surgery, illness, or dialysis should have to worry whether help will come in time. I understand that healthcare facilities everywhere face staffing challenges, but patients and their families deserve safe, compassionate, and timely care. My hope is that management addresses the chronic understaffing and operational shortcomings so future residents receive the level of care this facility promises. PS: The chief of culture Jim White owns casinos. This man has no clue about how healthcare is run or works.

The Center at Parmer is fantastic! The nurses don't make me wait for a pain pill, but are…read moresupportive when I wanted to decrease my usage and space out my doses. The CNAs are excellent! They provide supplies, keep my room clean, and support me in my efforts to regain my independence! The Center at Parmer has an excellent gym and therapy department! PT/OT encouraged me to learn skills to increase my strength, balance, and flexibility. The kitchen staff made food that was tasty and nutritious. Not gourmet, but hearty and varied. All the staff treated me as a person, not just as one of many! I highly recommend The Center at Parmer!

The Center at Parmer is fantastic! On a scale of 1-5, I give them a 10. It is beautiful and…read moreup-to-date, and well cared for. I stayed at the Center at Parmer for more than 3 weeks. If you're checking into a rehab center with kind and professional staff, this is the place to go. They really follow through on your requests. All rooms are private with private bathrooms and are disability accessible with good TVs. The beds are comfy with regular and air mattresses available. The food is excellent and if I needed anything, they brought it to me quickly. They have an all day menu available which is ideal if the daily menu items are not to your liking. The food is nutritious and you can ask for special diets like cardiac, diabetic and vegan. The PTs and OTs, like Linsey are all encouraging and really cheered me on. The equipment and rec room stand out. The staff all recommend exercises during your off time. The staff addresses your health goals. I really need to give a shout out to the excellent staff. Everyone quickly gets you what you need including the front desk receptioness . The RNs and LVNs who are outstanding and stand out for their professional and personal qualities are Danielle, Joanna, Robyn, and Ingris. The exceptional CNAs who really stand out for their care and hard work include Jasmine, Nicole, Rice, and Ashley. The nurse practitioners that particularly stand out for their care, listening skills, and explanations are Jenn, Lauren, and Sue. I was medically and physically taken well care of. I highly recommend you choosing The Center at Parmer for your skilled nursing and physical rehab needs.

Can't say enough wonderful things about the IOP program or the staff. They are great about…read moreeducating not only the person in rehab, but also the family. Very positive. Very supportive and encouraging. ++++++

If I could give Endeavor Physical Therapy zero stars, I would. This place has a serious integrity…read moreproblem. When a company fights harder for $45 than for doing the right thing, that tells you everything. They had me download an app for at-home exercises, never disclosed it would cost money. Then I get billed, plus a same-day cancellation fee tacked on. I called in February 2026 and was clearly told the charge would be removed and I could ignore the bill. Then another bill came. I called again, same reassurance. Then another bill. When I finally reached a supervisor, she was determined to collect the $45, citing "policy," despite their own team repeatedly telling me it would be resolved. I even offered to split it...denied without hesitation. Now they're threatening collections over a charge they told me multiple times to ignore. No transparency. No accountability. Just billing games. Avoid Endeavor Physical Therapy. Transparency and trust shouldn't be optional in healthcare, but apparently it is here.

DONT GO ! plenty of places where you actually get professionals, not amateur hour. 1 they cant…read moreeven file paperwork correctly and tell you little lies til they catch up then you get a huge bill. Even after speaking with Director Matt and he stated he would take care of the bill, months later with no returned calls drove up there and he did not stay true to his word. 2 They have no clue what they re doing... period ! Def look elsewhere.... if you as the director ( Matt ) cant hold true to your word, then its just all lies. wish could give negative rating

South meadows recovery is a family style "mom and pop" treatment program for addiction in north…read moreAustin Texas. Located near pflugerville / Round Rock, we cater to many struggling with addiction in the area.

From the owner: "The mission of South Meadows Recovery is to offer the highest quality professional and affordable…read moresubstance abuse treatment, with the highest regard and respect given to the client's growth, recovery and individuality We currently offer Partial Hospitalization, Intensive Outpatient and Outpatient services for Substance abuse."

In short- fantastic therapists, great admin experience, only drawback is location and quality of…read morethe facility. They offer therapies of all kinds under one roof which is awesome and Rebecca was an incredible therapist for my 8 week old with Torticollis! They take Medicare. Facility is a bit run down, otherwise this would be an easy 5-stars!

Being in the medical field, it is honestly hard to come by great providers. Reavis Rehab is hands…read moredown one of the best rehab facilities I know about. My son has seen Becca mainly for about a year. We have seen Liz as well, who is just as phenomenal. I go to the back with my son to learn myself what we can do at home. I'm able to hear and see how therapists interact with their patients and everyone is so gentle and kind. Front staff is exponential as well! There was a point in time where we didn't know if insurance was going to cover some sessions and instead of treating us like a cash cow, they were very vocal and helped us find out how to keep our visits covered. 10/10 highly recommended for any age who needs rehab.

Ashley, Lane, and Light are awesome! The office is well equipped and clean! My daughter started PT…read moreafter spraining her ankle (sports injury), and I can honestly say it made a world of difference. When she first started, she was still dealing with swelling, stiffness, and pain that made even basic movement tough. The team took the time to assess her injury and build a personalized recovery plan that progressed as she healed. The sessions were a mix of strengthening, balance work, stretching, and hands-on therapy. I appreciated how they explained the "why" behind each exercise, which helped her stay motivated and stick with it even on the hard days. Within a couple weeks, she saw noticeable improvement in her range of motion and stability. If you're recovering from an ankle injury and wondering if PT is worth it--absolutely yes. It made her recovery faster, smoother, and safer. I'm grateful for the care and expertise she received.

Mixed review. I went here for my ankle a few years ago and Nicole was excellent. I wanted my…read moredaughter to see her for a neck injury a year ago but they were having Nicole going to a couple of locations and training new PTs. So we were able to get an appointment at a different location which turned out to be a mistake. Transferred back to this location and made an appointment with Nicole. When my daughter got there she was told she'd be working with a newly hired PT that Nicole was training. The new PT was doing a terrible intake and my daughter did not feel confident she knew what she was doing. She asked not to be assigned to the new person and saw Nicole for 6 weeks and did help my daughter, therefore the star rating is mixed. Sadly Nicole left Endeavor and so we have not gone back. I would not recommend them. Interesting enough that new hire was removed from the website most likely due to other complaints.

Legend Oaks gives new meaning to Peace of Mind. Staff are caring, happy and willing to do what is…read moreneeded for all residents and extremely communicative!

12/30/2021- My father was transferred here after contracting covid 19 to quarantine. He arrived on…read morea Thursday afternoon. It wasn't until 18 hours later that I was able to get in touch with him. The staff never gave him his personal cell phone, nor did they answer their phones at the facility. Trying to get in touch with anyone there was impossible after MANY MANY attempts. When I did talk to someone I was told "everyone was off due to the holiday". It wasn't until receiving a text the following Monday 1/3/2022 asking to sign admission paperwork for the transfer, I did actually speak to someone for longer than 1 minute. At that time I asked for a update and strongly voice my frustrations. My reply in text was enough to actually receive a phone call from someone. At that time is where I voiced my concerns about the lack of administration, communication, and it being impossible to reach anyone there. Heaven forbid there be an emergency on my end, or on his. I'm almost certain I wouldn't be able to get through, or even receive a call if something happened to him. I will say after voicing my concerns things got slightly better. But that was still after multiple attempts. Today my dad returned back to his initial facility. Upon his arrival the nurses, and wound care did a full evaluation, and documentation on my dad. He has bruising all over both arms (possibly due to blood work, yet he has a picc line), a fungal infection under his arm pits, and groin area, they noticed what looked to be bed sores on his back, bottom, and heels of his feet from not transitioning him, or offloading his weight during his stay. He literally was in bed and the same position for 10 days straight from the sounds of the report I got this evening 1/10/2022. The wound care he was receiving from an amputation was larger upon his return, than it was when he left only ten days earlier. Due to being a covid patient, I was unable to visit, and relied on him answering his phone to get any sort of updates. If your loved one doesn't have a cell phone, do NOT plan on any communication! Make sure it's plugged in and kept charging. AT ALL TIMES! PLEASE if you send a family member here, make sure to be there as much as you possibly can be!!! I'm sure if something did happen you'd never hear about it from anyone. From what I've experienced these last 10 days I wouldn't recommend having anyone stay at Legend Oaks North Austin. Maybe things would have been different if I was able to be there daily. But given him being covid positive no one was able to enter the 300 hall staff included, nor send me to the nurses station phone "because they don't have one in that hall". Keep researching!!!

I was at Austin Cenikor this year from July 31st through September 1st. I had a great experience…read moreand as of today, September 23rd, I have 54 days sober. I could not have made it through without my family and friend's support. I also attribute my success to the staff and my piers. My piers were so much a part as well in my success. I gathered so many "nuggets" several times each day that I wrote in my journal. They gave me a great witness that I do not take for granted. Ms. Kerry was my counselor, always very supportive. She has a God-given gift and I am blessed to have had her share it with me. I miss everyone! May you all stay on the road less traveled. Blessings to you all and the Cenikor staff,

Horrible Horrible place!! For $350.00 a day, you'd expect a blanket at night, NOPE…read more They keep items/clothes that family has dropped off. They are not specific when having you sign the contract. Don't sign without reading , possibly have a lawyer read it because NOTHING is refundable. Cannot get a call back regarding your loved one/patient, oh, and bonus, you get to have roaches at this nasty facility.